Get matched with top lawn fertilization and treatment specialists in Shenandoah Junction, WV

"They came out right away, were very efficient!"

"I received a call from Tyler the same day as my initial inquiry. He/ his team completed the assessment of my property and made an offer. They promised to have the work done by Saturday afternoon and followed through… we are extremely pleased! The lawn looks amazing!"

"Killian performed the required repairs with attention to detail and a high degree of quality. Give this business your consideration and assure a mutual understanding of “complete.”"

"The quality was awesome. He did a great job. I had no complaints. I like his punctuality, response, quality of work, and he was organized."

"If I could give Prolawn Lawncare zero stars I would. I hired Prolawn after firing TruGreen (another terrible service provide like so many in Northern Virginia). Prolawn was my service provider for just one season because of the incompetence of their office team and management/ownership. The technician I first met with had 25 years of industry experience and was quality focused. He was the reason I hired Prolawn, with the expectation, the technician that I met with would provide the service each time. The office staff said it would be no issue to have this technician assigned to my account, however several times early on in the relationship, a different technician that had never been to my property performed the service. So as you would expect, roughly 35% of the yard was not being serviced. In addition to Prolawn not honoring their word to schedule the same technician for each scheduled service so I would be assured 100% of the service was being completed each time, they had the incorrect sketch of my property. The incorrect sketch led to 35% of my property not being serviced each and every time a different technician performed it. And by the way, Prolawn was charging me 100%. I went through 3-4 iterations with Prolawn to correct the sketch, the technician came out to my property again, etc.. I thought the issue had been corrected, but to no avail it wasn't fixed. Last week I went through another iteration with the office staff to correct the sketch because the 1st service they provided this year (March 2021) was incomplete and again done by a different technician. This time the incorrect sketch only led to 20% of my property not being service, but once again, charged the full amount. Last week I tried working with the office team to correct the sketch once and for all and requested the technician and person responsible for updating the property sketch visit my property. I was told they would schedule it next week. This morning I received a call from someone on their office team "respectfully" declining to provide further service after speaking with management/ownership. Prolawn provides weed and fertilizer treatments, this isn't rocket science, but due to the incompetence and the ineptitude of the office team to get a simple property sketch correct, they will no longer be providing service. In general, this is the state of customer service today and small businesses like Prolawn that are owned/operated/managed by fools. Providing good (not even great) customer service, just enough to keep a customer is not difficult, but this is the result when the company is led by clowns."

"I would not recommend them as they started out okay then went down hill fast. Techs started changing, when calling customer service they are a call center needed to wait for calls to be returned as there is not direct number to the local office and very disappointed that a Manager at the local office never called, was told by customer service that they would call back but ended up getting someone else in the office - here is a partial list of issues - service not being completed, the printer broke in the truck unable to leave printout of what was done this happened several times, weeds don't seem to be going away, when the tech came back out never did anything sat in the truck then left. Will not be renewing with them. Oh we did get a refund for the last service only since we did not want them back."