Get matched with top epoxy flooring pros in Kenova, WV

"Very professional. I'm very pleased with the results abd would hire again. A++"

"Well - renovating an old bathroom is full of surprises, but they were able to trouble shoot the unexpected problems and work through them to my satisfaction."

"One of the worst experiences with a company I’ve ever had. Next to no communication with management when it wasn’t about collecting money for the job. Of which they claimed I owed $600 more than what I made a 50% down payment on initially due to measurement errors they never provided me proof for, then conveniently “forgave” as I paid the second half once the job was “completed”. Only a few weeks later we have pieces coming off in our kitchen and bathroom (pictured below) and this is after multiple visits they scheduled as “repairs”. In actuality we were left with unfinished flooring downstairs and unfinished carpet upstairs not even allowing us to use our upstairs bathroom through Christmas while we had family visiting. To be clear, I think this is primarily a management issue and they don’t deserve business if they’re going to charge thousands and thousands of dollars to facilitate flooring being put in slow, sloppy, while simultaneously attempting to seemingly collect extra money only to let it go once they realize the job was done horribly. Instead of calling them back to have a 3rd “repair” for a job done less than a month ago, I’d rather let anyone know who reads this that your money is almost certainly going to be better spent somewhere else."

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"