In business since 1986, Serving Jefferson, Berkeley, Morgan, Hampshire, Mineral Counties. No job too small, always free estimates (304)728-6338 & (240) 305-8627 or contact us by email at cantrellplumbing@aol.com.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Residential plumbing, water heaters, garbage disposers, water softners, well pressure, tanks, faucets, filters, toilets & appliance installations.
Description of Work: Fixed kitchen disposal and rerouted drainage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kendell B.
09/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Fixed water pressure problems in a quick manner. Best services in the area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Barbara G.
06/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replace cartridge in a Moen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Chester S.
03/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: They farm their work out to freelancers and they are about as good at plumbing as I am at flying a jet plane. Took them two time to get it right and I had to pay for BOTH even though the first time was worthless... Do yourself a favor and GO ELSEWHERE.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$550
Marianne D.
05/2013
5.0
appliance repair, wells
+ 0 more
They were good, showed up on time, did the work, and they were very pleasant.
Description of Work: I used Cantrell Plumbing for the installation of a grinder pump for a downstairs washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry G.
05/2013
5.0
plumbing, drain cleaning
+ 0 more
We called and needed service that day. Although they were busy they managed to fit us in.
Description of Work: Our toilet was stopped up and we had bad weather, a very sick patient and a house full of guests. They came for same day service and got the toilet working quickly by snaking the drain.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Arte L.
04/2013
5.0
plumbing, water heater repair
+ 0 more
I called Marty and he was able to go to the Home Depot to pick up the water heater for me to install. When he got to the house he noticed the water heater had a dent on it, so he brought it to our attention and took it back to Home Depot to get a different one for us, all at no additional charge. He did a great job installing the water heater and even provided a warranty for his work. He was very affordable and professional. I would highly recommend him. Thanks Marty!
Description of Work: Water heater leaked and had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Jacqueline O.
03/2013
5.0
appliance repair, plumbing, water softeners
+ 1 more
I don't remember how much Cantrell Plumbing charged me for the water softener because I had to pay for the tank too since it was a combination of both. The guy was very friendly and very safe. I gave him advice and he was very careful with what he did and he did a good job. I didn't feel like his charges were unreasonable.
Description of Work: Cantrell Plumbing in Martinsburg put in a big water softener or conditioner downstairs and took a look at my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianne B.
03/2013
5.0
plumbing
+ -1 more
Our problem was a relatively minor one, installing a garbage disposal. The idiot who installed the old one, had glued the pipes. My husband and I have changed disposals before, but the gluing stumped us. Angies list to the rescue. I called Cantrell plumbing on a Sunday and left a messge, someone returned my call within 10 minutes! Told them my problem, they actually told me how to fix the glue problem, if we wanted to attempt it ourselves, at that point we were so disgusted we opted for someone else to do it. Which turned out to be a good thing. The plumbers showed up at 4pm, the following day, they were great, friendly, clean (which I found surprising as they had been working all day) and they got right to work. Hmm the new disposal to big for the space!! Never fear, they cut and moved some pipes and the new disposal went right in. Oh and they fixed a leak we didn;t know we had. They hardly made any mess, what little they did, they cleaned up. a total of about 1-1/2 hours, and $125.00, I couldn't be happier. Would I use them again, oh yes. Infact I wished I hadn;t gotten more business cards to hand out to my friends and neighbors.
Description of Work: Garbage disposal installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dr Elliot K.
01/2013
5.0
plumbing, water heater repair, water softeners
+ 1 more
Every visit has been entirely satisfactory. Mr Cantrell has my confidence and I recommend his services highly.
Description of Work: I've called Cantrell Plumbing numerous times over the years for plumbing, installation of water softener, water heater, garbage disposal, and other common plumbing needs. Cantrell has always come as soon as he could at the time specified. He fully explains what needs doing and why it needs doing. I've found his services most excellent and the charges very reasonable indeed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Roger W.
12/2012
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
Excellent service. Called one morning and response by noon. Installed new water heater next morning. very professional. Higly recommend.
Description of Work: Replaced Hot Water Heater..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
chris B.
12/2012
4.0
plumbing, drain cleaning
+ 0 more
There were a couple of scheduling issues, but not too big. I'm concidering using them again on another project. Nice guys, polite and professional.
Description of Work: The guys had to remove a toilet to get to a stopped up sink drain. They did so and replaced the piping and cleared the stoppage. Then replaced the toilet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$475
Chris M.
12/2012
5.0
plumbing
+ -1 more
Marty was the third plumber we called, and the only one willing to come out in the afternoon so that my wife and I wouldn't have to take time off from school (we're both teachers). He arrived right on time with his assistant (son) and promptly got to work. They quickly assessed the problem, ran out for some parts they had not anticipated and got the job done efficiently. They were very polite, professional, and cleaned up after their work. I was very impressed with Cantrell Plumbing and will use them again in the future.
Description of Work: Replaced hose bib, pipe, and shutoff/bleed valve that had been leaking and would not completely shut off.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jacqueline S.
09/2012
5.0
plumbing
+ -1 more
I had researched plumbers about 6 months ago and had written down Cantrell Plumbing as my first choice based on the Angie's List reviews. I went to the cellar (and I mean cellar - small room under part of 100 year old house) to reset the breaker. I walked in to a small jet of water shooting from the pipe. I did a lame job of putting some plastic tape on it and called Cantrell Plumbing. Mr Cantrell answered on the third ring and set a time for the next afternoon. He arrived as expected, was very professional, and totally knowledgeable. I have a list of things in my head I want to call him back to tackle. Great experience. Thank you Angie.
Description of Work: Mr Cantrell came to the rescue and fixed a leak in my cellar - copper pipe with a hole in it and no way to turn off the water to just that area. He replaced the pipe and added a valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rich S.
06/2012
4.0
plumbing
+ -1 more
Looking for someone to do a galvanized plumbing system replacement in a whole house. Took several calls to get a hold of someone. When I did talk to someone they told me they were scheduling about 2 months out. This is beyond when I needed to get the work done so we decided not to further pursue an estimate. I would have rated them as an A despite this if I had actually gotten more timely responses to my initial phone call. I would probably contact them again if I needed bids on another job.
Description of Work: No service was performed.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Tia C.
06/2012
5.0
plumbing
+ -1 more
I contacted Cantrell Plumbing to install a new faucet in my kitchen and possibly my bathroom. They arrived when they said they would, installed the kitchen faucet (I opted not to have them do the bathroom because the installation fee was a little more than I had at the time-would've been nice to have a discount on a second install or something of that nature, which is the only reason for the "B" rating on price) in about an hour's time and cleaned up everything when they left. They were very courteous and professional and I will definitely contact them again in the future. I would recommend them highly!
Description of Work: New kitchen faucet installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathy A.
05/2012
5.0
plumbing
+ -1 more
A small wet spot appeared on our kitchen ceiling over Thanksgiving weekend. Mr. Cantrell answered the call right away and was able to come to our house that same day. He responds quickly to calls, is very professional, and stands by his work. I would definitely use him for any plumbing needs in the future.
Description of Work: He cut through the drywall to find that a joint had sprung a leak. He left to get the exact joint piece he needed, returned quickly, and made the repair. We repaired the drywall ourselves. He also installed an in-sink disposal we purchased from Sears a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dr Elliot K.
03/2012
5.0
plumbing
+ -1 more
Have been using them for many years. Extremely reliable, always comes as soon as he can. Never overcharges....excellent quality of work.
Description of Work: Use them for all of my plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
charles S.
01/2012
5.0
plumbing
+ -1 more
Don't call anyone else. Cantrell Plumbing is the company to go with.
Description of Work: Installation of dishwasher. Upon installation Mr. Cantrell had determined that the pressure in my house was too high and we should install a pressure valve. He installed a pressure valve. I also had him install a garbage disposal. I discovered a leak a few days later at my upstairs bathroom. Cantrell Plumbing was at my house within an hour to repair. I would use Cantrell Plumbing for all my plumbing issues. Reasonable in price and they get the job done quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gerard S.
09/2011
5.0
drain cleaning
+ -1 more
Cantrell Plumbing answered their cell phone when no one else would and then came over to fix the drain in only a few hours after I called with a 2 hour response time.
Description of Work: Drain Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Therese R.
08/2011
5.0
plumbing
+ -1 more
We had a significant water leak from an upstairs bathroom and also had lost pressure in all water in the house. We chose Cantrell from Angie's list. The company was responded immediately. We got an appointment promptly. The leak was found and repaired. The water pressure issue was resolved so that we had water and then permanently repaired. Cantrell has done additional work for us including replacement of a water tank. He is prompt, reasonable, professional. We highly recommend this company.
Description of Work: Fixed leak in bathroom. Replaced bad water tank. Will be doing other work. Very professional and helpful. Called to make sure our water was working properly after he had repaired it and make sure we were having no other problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Mark F.
07/2011
5.0
plumbing, water heater repair, water softeners, home remodeling, sewer cleaning, drain cleaning
+ 4 more
Don't worry about Cantrell plumbing. Just call them up and put them to work.
Description of Work: Cantrell Plumbing - installed a water softener, repaired leaking water service to refrig icemaker, replaced an hwh and other work. Their work is of the highest quality and very thorough. Very knowlegeable about code and best practices, always gives best guidance and thorough cost options. Very hard working - I just hire on time and materials because I know they will get the job done in a minimum of time. Very professional and reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Dr Elliot K.
02/2010
5.0
plumbing
+ -1 more
In both visits Cantrell was efficient, honest, and courteous. He came soon after being called. The drain clearance required some very uncomfortable work with a snake and he 'went the extra mile' to run it twice all the way through the drainage system in order to clear out fat deposits. The clean ups afterwords were good. This is an excellent service.
Description of Work: This is Cantrell's second call to my home. They first installed water and drainage hookup to a new dishwasher. The second visit, more than a year later, was to unclog a blocked drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
James G.
07/2008
5.0
plumbing, water heater repair
+ 0 more
Excellent. Always prompt, courteous and professional. All work done as he stated.
Description of Work: Installed a Sears water heater. Very professional, punctual and quick. Removed old heater. Since he did such a good job, we called him (Marty Cantrell) back a couple of months later to fix our well pump switch. He did that job quickly, efficiently and cost-effectively. A week later, the well pump died. He came out, diagnosed it and didn't even charge us for the trip. He doesn't do well pumps, but he referred us to another plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Wayne C.
07/2008
5.0
plumbing
+ -1 more
Dave showed up at the time he stated. He and is helper went right to work, no messing around. They did excellent work in minimal time. This was not a large job but was done professionally.
Description of Work: Installed kitchen and bathroom faucets as well as installation of a gas stove.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Filtration and Softening,
Water Heaters,
Appliance Repair,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Appliance Sales and Installation
FAQ
Cantrell Plumbing is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Cantrell Plumbing accepts the following forms of payment: Check
No, Cantrell Plumbing does not offer eco-friendly accreditations.
No, Cantrell Plumbing does not offer a senior discount.
Yes, Cantrell Plumbing offers emergency services.
Yes, Cantrell Plumbing offers warranties.
Cantrell Plumbing offers the following services: Residential plumbing, water heaters, garbage disposers, water softners, well pressure, tanks, faucets, filters, toilets & appliance installations.