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Cantrell Plumbing

Plumbing, Water Filtration and Softening, Water Heaters,

About us

In business since 1986, Serving Jefferson, Berkeley, Morgan, Hampshire, Mineral Counties. No job too small, always free estimates (304)728-6338 & (240) 305-8627 or contact us by email at cantrellplumbing@aol.com.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing, water heaters, garbage disposers, water softners, well pressure, tanks, faucets, filters, toilets & appliance installations.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 61 reviews

Michael M.
08/2020
5.0
appliance repair
  + -1 more
Excellent! Came on time was very fair did quality work. Gave very helpful information. Will use again
Description of Work: installed dishwasher and water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonard V.
02/2018
5.0
plumbing
  + -1 more
Very well. Just be aware that payment for parts is expected in advance. Not a problem here. Very courteous and professional.
Description of Work: No water. After calling several plumbers who were too busy to help, I called Marvin Cantrell. He showed up within 30 minutes of our conversation, and diagnosed the problem. He had to get the parts for repair, and came out the next day and did the repairs. Water on...no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal S.
03/2017
5.0
plumbing, wells
  + 0 more
I'd been having issues with my well water cutting off for a few seconds and then back on again, it started about 2 years ago and had gotten a little worse over time. At first I thought it was the pressure switch so I replaced that myself last year but it didn't help. The pressure tank had been installed in 2004 so I finally decided to call a plumber to come out and give me an estimate for a new one. Mr. Cantrell showed up for the both the estimate and the subsequent replacement of the tank when he promised and the service was excellent. Its been a few days and I have fantastic water pressure again and it hasn't cut off at all!
Description of Work: Replace well pressure tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Roger W.
10/2016
5.0
appliance repair, plumbing
  + 0 more
Called around 11:00 AM, Came within an hour. Determined disposal was cracked and needed replaced. Job finished by 2;00 PM. Replaced disposal with new 1/2 horse power disposal.
Description of Work: Replace garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Cristina M.
12/2015
5.0
plumbing, water heater repair, water softeners
  + 1 more
I recently bought this house and, from the home inspection, knew I needed to replace hot water heater. Marty came and quoted a fair price. He also checked the pipe insulation and shut off my hose bibs for me to prepare for winter. The day of the installment, he was prompt and efficient. A few days later he followed up to check everything was working ok, which it was. It's been a vast improvement on the old system. Thanks so much!
Description of Work: Installed new hot water system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Holly W.
07/2015
5.0
plumbing, water softeners
  + 0 more
They did a good job. They showed up when they said they would. The installations went well. Their pricing was fair.
Description of Work: They installed a new water softener and a new kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
03/2015
5.0
home remodeling, plumbing
  + 0 more
He came to my home two times, first to repair nonworking toilet, give me estimate of cost to install new works into three other toilets, and then replace shower heads in three bathrooms. Easy to schedule, arrived on time, did work very efficiently, I paid and he and his helper left. Really a relief to find a plumber that responsive.
Description of Work: Replaced workings of four toilet tanks, replaced three shower heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

john W.
01/2015
5.0
appliance repair, plumbing
  + 0 more
excellent!! Cantrell Plumbing was responsive to initial inquiry and showed up on time both visits. They were very professional and took the time to explain the issues and why the valve could not just simply be replaced. We will only use them in the future. As icing on the cake their estimate was much lower than 2 other providers and when was complete they did not even bill me the quote amount but less.
Description of Work: Provider replumber a walk in shower. First attempted a less intrusive repair but a previous plumber made a mess of the valve so it had to replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Brett B.
12/2014
5.0
plumbing, water heater repair
  + 0 more
Marvin is always good with communication, but he stays busy. We set up an appt a week out and he arrived on time, finished quickly and came in under estimate. He also crawled under house for quick inspection for possible water leaks and gave me some contacts for needed carpentry. He is always a class act and very nice to work with.
Description of Work: Marvin comes out about once a year for minor plumbing issues, replacing faucets, reseating toilets, adding new valves and emptying hot water heater of limescale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Natalie V.
06/2014
5.0
water heater repair
  + -1 more
3 am Memorial Day morning our old water heater started pouring water out into our basement. After Lowes opened that morning my husband went in and purchased a new water heater and all the other things Lowes required for installation. The water heater was a reasonable $248 and then with all the extra garbage Lowes insisted on it jacked the price up to $714. Marty Cantrell and his partner came out Tuesday afternoon as scheduled. He called to confirm we were at home and showed up promptly. He was refreshingly professional and efficient. He went out of his way to make sure we received and paid for only the products and services needed. Based on his recommendation we returned an unnecessary expansion tank and the labor for that for a $150 credit from Lowes. In the 20 years we've been in the house, he was by far the best plumbing experience we've had. We will certainly call him for any future plumbing needs.
Description of Work: Contracted through Lowes and remove old, broken water heater and replace with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Stephanie L.
06/2014
5.0
plumbing
  + -1 more
Cantrell Plumbing is very professional and prompt. They were able to stop by on short notice to help with my broken pipe and help repair that on short notice. We were also able to easily schedule another appointment several weeks later to add a outside spigot when the weather warmed up. They're also honest and give really good advice around continuing to maintain existing plumbing in good shape. Price was fine and service was thorough. All in all, glad to have found them, and I'd call them again.
Description of Work: a pipe broke in my basement and they repaired the pipe and also added a new outside spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary I.
06/2014
5.0
plumbing
  + -1 more
They did an excellent job on all three jobs they fixed.
Description of Work: Fixed shower, replaced faucet in kitchen, & repaired toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kristin M.
04/2014
5.0
plumbing
  + -1 more
After this cold winter we had a frozen pipe burst in the garage. They were able to accommodate me quickly and called before they came to let me know they would be arriving soon. They fixed the pipe quickly and instructed me on what to do so it wouldn't happen again. They even helped be find the water cut off valve when I couldn't find it to turn the water back on. They stayed to make sure it was working correctly before they left.
Description of Work: Replaced a busted pipe in the garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

JERRY C.
03/2014
5.0
plumbing
  + -1 more
it was all talk and no show. like vegas.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jennifer T.
02/2014
5.0
appliance repair
  + -1 more
He was courteous, knowledgeable, professional and fast. He later came back and gave me advice on changing my bathtub and shower faucets and steered me in the right direction of what kind of material/supplies I would need. He didn't charge me for that visit because his estimates are free. I was grateful for his insight as it saved me from spending extra money. I would definitely recommend
Description of Work: He connected our freezer ice maker and fixed a problem with our toilet where our previous contractor had not installed it properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135.99

Tammy K.
01/2014
5.0
plumbing, small appliance repair
  + 0 more
I purchased a dishwasher from Lowe's and Cantrell plumbing installed it. They also caught an error on the part of Lowe's, the dishwasher was 1/4 inch too large for the opening. After going back and forth with Lowe's and Lowe's telling me the plumber was wrong, the Cantrell's returned and was able to install the dishwahser by removing a small strip of wood from the cabinetsd. Not even noticeable. I should have listed to them in the first place and not listened to Lowe's. I later had them come back an install a new kitchen faucet. I definitely would use them again and will refer them to others.
Description of Work: install dish washer and new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dr Elliot K.
01/2014
5.0
appliance repair
  + -1 more
Always courteous, knowledgeable service. Pricing is up front with no surprises and quite moderate.
Description of Work: I've employed Cantrell for years. Water heater, water softener, clogged drains, the whole nine yards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Danielle L.
12/2013
2.0
plumbing
  + -1 more
They showed up an hour late so I declined to use their services.
Description of Work: I used Cantrell Plumbing

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Mary T.
10/2013
5.0
plumbing, water softeners
  + 0 more
Showed up on time. Mr. Cantrell and his helper were very courteous and professional. Installed the new softner and filter without any problems.Removed the old equipment. Answered all of my questions regarding the new equipment. I mentioned my upstairs commode to Mr. Cantrell. It had previously been worked on by another plumber for a leak. The leak was fixed at the time but the other plumber said that the commode would continue to rock because the floor was warped. Paid other plumber $400 to leave me with a rocking commode. Mr. Cantrell took a look at it and fixed it by putting some shims under it and caulking around the bottom. He did not charge me extra for performing this work. The softner and water filter were originally installed in March/2013. I did have to call Mr. Cantrell back at least 2 times because my husband and I were unable to unscrew the filter to replace it. Mr. Cantrell responded to my calls immediately and set up a date to come by to inspect the filter unit. The last time he came out, he installed cutoff valves on either side of the filter unit so that it would be easier for us to replace the filters when needed. He also did not charge me for this additional work or service call since it was related to the equipment that he had installed. I am completely satisfied with Cantrell Plumbing in every aspect and am so glad that I have finally found a plumber that I can count on for excellent service and affordability.
Description of Work: Mr. Cantrell installed a new water softner and whole house filter. Also, fixed my commode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

roberst D.
08/2013
5.0
plumbing, water heater repair
  + 0 more
These guys were great. They performed a difficult operation in a very hard to access location. We had the water heater drained prior to their arrival because the water heater had to be removed to access the area where the leak was located. They removed the water heater and then some of the concrete and other building materials to create a space to effect the repair. and did so with great sensitivity to the surrounding finishes. Communication with Marty to set things up was very responsive. I am with clients most of the time and rely on text to communicate rather than voice over the cell phone, Marty was quick to respond via text with arrival updates etc. I would use them again if the need arose, Highly recommended.
Description of Work: Marty and Kevin repaired a plumbing leak that was partially encased in concrete and located at the rear corner of a closet behind my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Scott D.
08/2013
5.0
appliance repair
  + -1 more
Two men showed up the day after I called and were very professional and got right to the job at hand. He explained to me what he was going to do and the risks involved. Even if they were small risks he wanted to let me know that they were risks. He then went to work and after a few minutes they were done and the shower works great once again. I am also planning to use him again to install a bathroom in my basement. I would highly recommend them.
Description of Work: He fixed my shower. The knob was so tight that it would break the handle trying to turn it on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kevin B.
06/2013
5.0
home remodeling
  + -1 more
Everything was okay with them. My experience with them was pretty good. The project was completed on time and on budget.
Description of Work: I used Cantrell Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James Y.
06/2013
5.0
plumbing, water softeners
  + 0 more
Answered call on first try to schedule appointment. Called to confirm appointment. Arrived on time. Installed the water softener in time they allocated. Gave instructions on how to use and maintain water softener.
Description of Work: Installed water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

nancy M.
06/2013
5.0
plumbing
  + -1 more
Mr. Cantrell's been great. His wife is a trainer and she comes here to train my husband so it's a family thing with them. It's been much better than anybody else we've ever had. He's been pleasant to deal with. He seemed to know what he's doing. He shows up when he said he's going to show up.
Description of Work: Cantrell Plumbing fixed a leak under my sink. They also fixed an outside faucet that froze in the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

M. G.
06/2013
5.0
plumbing
  + -1 more
The Cantrells performed good, careful work, throughout a chaotic home situation! They were very patient and respectful with other service people coming and going, and explained to me what they needed to do and how they would fix the plumbing issues. I will call on Cantrell Plumbing again for future projects.
Description of Work: Replaced incorrect / worn out pipes leading from kitchen sink; corrected mineral deposit-clogged drain lever on bathtub drain; plus mended leaky faucets throughout house. Also gave estimate for water softener.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276
    • 1(current)
    • 2
    • 3

Contact information

219 Cedarwood Ct, HARPERS FERRY, WV 25425


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Filtration and Softening,
Water Heaters,
Appliance Repair,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Cantrell Plumbing is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Cantrell Plumbing accepts the following forms of payment: Check
Yes, Cantrell Plumbing offers free project estimates.
No, Cantrell Plumbing does not offer eco-friendly accreditations.
No, Cantrell Plumbing does not offer a senior discount.
Yes, Cantrell Plumbing offers emergency services.
Yes, Cantrell Plumbing offers warranties.
Cantrell Plumbing offers the following services: Residential plumbing, water heaters, garbage disposers, water softners, well pressure, tanks, faucets, filters, toilets & appliance installations.

Contact information

219 Cedarwood Ct, HARPERS FERRY, WV 25425


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM