Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Al Marino Inc

Plumbing, Electrical, Drain Cleaning,

About us

Owner operated. Financing available. See website for additional services offered. Since 1952 Al Marino Inc has been serving the Charleston, Huntington, Teays Valley, and Beckley WV communities with quality plumbing, heating, cooling, electrical, home improvement, and roofing services. Our drug-tested, background checked, fully trained technicians will provide FAST, Friendly service in hours. At Al Marino Inc we believe in fixing the problem and not treating the symptoms. We have the experience and know-how to get the job done quickly and professionally. We also offer 24/7 emergency service so you’ll be covered no matter when your emergency happens. As always, all of our services are 100% guaranteed. If you aren’t satisfied we will do it over for FREE. Call us today at 1-888-275-0300.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

AL Marino, Inc. provides plumbing, heating, cooling, electrical, home improvement, repair and replacement. We provide roof repair and replacement. We provide sewer & drain cleaning repair and replacement. We provide water heater repair and replacement. We provide underground water and gas leak repair and replacement.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
23%
3
8%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 26-50 of 53 reviews

Peggy C.
03/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Mary Nell G.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mindy A.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy F.
10/2015
4.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: I just moved to a new house and I needed my washer/dryer hooked up. The man showed up on time and was very neat and efficient. He had to sodder a pipe to connect the washing machine, which was rather costly. The rep tested both appliances to ensure there were no leaks and the appliances operated correctly. I just thought the price was high. I know the costs are set by the company, and I paid for convenience of having the work done in a short amount of time. Great job - just pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

R. M.
09/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing contractor hired 12/14 in Emergency situation. Busted pipe in upstairs tub. Company came right out but wouldn't even cut the wall to look for the cause of leak without me signing a contract to Pay 600$ up front. Then they charged me 800$ for 30 min work total! We found the exact part they replaced at Lowes for $21.00.
Rating CategoryRating out of 5

Response from Al Marino Inc
When a client calls and asks for the cost of our services we present the following information. We are sending one of our licensed, insured, drug tested, background checked, and fully trained technicians. We explain we are an up front price company and we quote the diagnostic fee for that portion of the service. Once on site, and we complete the diagnosis, we present the cost of that portion of the work for approval. Once approved by the client we then proceed with that portion of the work. We are of the opinion, and so are our the majority of our clients, that we price the work before it begins. This guarantees the client that for that specified portion of the work they do not have to be concerned about the cost of the project. They can go about their day while we take care of their concerns. Upfront pricing, licensed, insured, drug tested, back ground checked technicians, and 100% satisfaction guarantee or we do it over for free is our commitment to all our clients. If all members and non members will keep in mind to notify me when they are not 100% satisfied I will personally do what I can to correct the issue. Jay Marino President

Mindy A.
08/2015
5.0
handyman service, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: The service was excellent. He went above and beyond to make sure all aspects of the job was done well! (from refrigerator to the garbage disposal etc). |Punctual and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J L B.
03/2015
5.0
handyman service, heating & air conditioning/hvac, plumbing
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Jon P.
10/2014
4.0
drain cleaning, plumbing
  + 0 more
Problem was resolved.
Description of Work: Clear a drain

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Jane W.
06/2014
4.0
plumbing, water heater repair
  + 0 more
everything worked out well
Description of Work: repaired hot water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Donald F.
01/2014
5.0
plumbing
  + -1 more
Got a call approximately 1 hour after I called the dispatch number. Repairman said he would be at my residence in 45 minutes and showed up almost exactly 45 minutes later. After I showed him the problem, we discuses possible solutions and decided on the best course of action. We talked about the various prices and what service I would get with the stated price. I really wasn't concerned about price as long as it was done correctly. After agreeing on the work that was to be performed, it only took him 15 minute to remove the old valves and install the new ones. Got the water back on, checked for leaks, and finished cleaning up the work area. Paid him, he left, and I got back to washing laundry..:o)
Description of Work: I had a leaky hot water valve on my washer...I decided to have both the hot and cold water valves replaced since they were old.,..Figured if he was already here and had both the washer/dryer pulled out, might as well replace both old valves.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$517.5

Chad L.
01/2014
5.0
plumbing
  + -1 more
Whether I was delivering Mail or delivering Uniforms I have always been treated not only professionally but as if I were family. God Bless these wonderful people!
Description of Work: I have been dealing with the Marino family for approximately 5 years now and I personally know the men and women that are hired to work for Al Marino Inc. They have very high expectations from there employees and in turn I am confident in that when I need any major plumbing done at our Church or Home, They are the ones to call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa R.
01/2014
5.0
plumbing
  + -1 more
They rewired an outlet that the previous owners tired to wire themselves which in turn blew the fuse and the lights in kitchen and the garbage disposal. The garbage disposal was affected from the blown fuse so he had to fix the motor of the disposal. Told me disposal was quite old would eventual would have to get new one. He said that they could install one for us, but he was not pushy about us getting one from them or insisting that it need to be done right away. Over all I was very pleased with the work that they did. I am in need of a general contractor to do work on the kitchen and a bedroom that was flooded from the improper installation of a dishwasher and I am going to use them for the restoration.
Description of Work: They rewired an outlet that the previous owners tired to wire themselves which in turn blew the fuse and the lights in kitchen and the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Chris S.
01/2014
5.0
plumbing
  + -1 more
Called the company on Monday to set up and appointment and they said they could come out the next day. That was great as I was expecting it to be within a week or so. The serviceman called to let me know he was on his way Tuesday morning and arrived when he said he would. He was very courteous and friendly. He installed the expansion tank without issue and asked to make sure that it looked ok where he installed it and if we were satisfied. Overall, a great experience from this place!
Description of Work: Installed an expansion tank on our hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Karen M.
01/2014
5.0
plumbing
  + -1 more
I originally wanted plywood on top of rafters in the attic of our new addition for more storage space. Kenny made a great suggestion how to better utilize space with sturdier construction. Ended up with twice the space I originally would have had they done it my way.and able to put heavier weight on the shelving than my plywood idea would have. He also recommended an attic fan with temp control after noticing I had no circulation up there. Kenny was honest and knowledgeable, gave me the estimate and also came to do the work. A little bit costly but done right the first time. Prompt. Came when expected and finished in 2-3 days. Wonderful, professional, HELPFUL, no worries of having to have it redone due to poor quality work (which I have done plenty of times before) ! Friendly & professional. Will definitely use again.
Description of Work: storage shelves in small attic space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Bert L.
01/2014
4.0
plumbing
  + -1 more
very well, very pricey, but you get what you what you pay for.
Description of Work: replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Steven M.
11/2013
5.0
plumbing
  + -1 more
Replaced all valves on two toilets, replaced wax seal on one toilet. Technician was thorough & personable. "Angie's List Coupon' was not accepted because of other discounts (~30 %) applied to the bill. I am not complaining, but just informing.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Joanne A.
07/2013
3.0
plumbing, water heater repair
  + 0 more
When I realized how much it would cost just to have someone show up, I thanked the scheduling coordinàtor and went back to find someone else...
Description of Work: I called for service on my tankless water heater and was pleasantly surprised to be told that someone could look at it today. Then I was told that it would cost 132.00 just for the repair person to make an appearance and would not be applied to the actual cost of repairs! If I didn't need same day service, it would cost me 99.00 for the same thing! Ouch! I'll keep looking...

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$132

Response from Al Marino Inc
It is AL Marino, Inc.'s responsibility to show value to the customer. When we receive a call, our customer service representative is to explain that we use upfront pricing. We do not charge travel time and we do not charge by the hour. We charge a service fee to come out and diagnose the problem and then quote the cost of the repair. Sometimes the repair can be performed while being diagnosed and there is no additional cost for the repair. Depending on the nature of the customer's needs the diagnostics and assessment can involve from one to three hours. We send a fully stocked truck. Unless it is an unusual circumstance we have the part on the truck to make the repair while we are there. If we do not have the needed part, we do not charge extra to have the part delivered to us on site or go pick up the part so the project can be completed during the initial visit. We are supposed to explain our services well enough so it will not appear the initial charge is just a "show up fee". Your satisfaction and our reputation are of utmost importance to AL Marino, Inc. Our 100% Satisfaction Guarantee is just as important from the initial phone call thru to the completion of the project. In this instance we did not show the value and for that I do apologize. I am sorry for your inconvenience.

Cheryl/ John R.
04/2013
2.0
electrician
  + -1 more
Yes, they responded right away. Yes, they were polite and professional. I choked on the price.
Description of Work: First, these people charge a minimum of $99.00 to come out to look at the job. But they waived it later. I talked with Jay, the owner. He was very personable and I discribed what I wanted done: replace a switch and make sure that when the switch was off that the other things on the line were on; install a grounded recepticle for a frig and put a GCFI recepticle in a garage that already had electricity run to it. When the electrician came he said that it would be cheaper to run new wire rather than repair the old stuff. (Granted, it is an old house.) Second, the price was laugh out loud outrageous. The electrician estimated that the material alone would be $500 and the total job would be around $2,200. You can see why I laughed and passed on having this job done by them.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,200

Response from Al Marino Inc
When the customer called and said they had two electrical devices that did not work and wanted a free estimate, it was explained to her that we would have to trouble shoot the problem and then give an estimate for the repair. This customer agreed to our standard service fee of 99.00 to trouble shoot. It was explained that sometimes during an electrical assessment we can actually make the repair, if not we would give an estimate for repairs. When the technician arrived he determined it would be better to replace all the wiring and associated devices in order to bring these items up to code and be able to give our two year warranty. No trouble shooting had to be done and that is why the technician waived the trouble shooting fee of $99.00. .......100% SATISFACTION GUARANTEE OR WE DO IT OVER FOR FREE/UP FRONT PRICING WITH NO HIDDEN COSTS/ TECHNICIANS THAT ARE FULLY TRAINED -LICENSED-INSURED - DRUG TESTED AND BACKGROUND CHECKED / LONGEST WARRANTIES IN THE INDUSTRY / EVENING AND WEEKEND APPOINTMENTS AT NO ADDITIONAL COST /24-7 EMERGENCY SERVICE / FINANCING WITH APPROVED CREDIT / MOST MAJOR CREDIT CARDS ACCEPTED....These are some of the benefits for using Al Marino, Inc. It is our responsibility to show the customer the value in our services. Obviously showing the customer value in this instance is where we failed and i extend my apologies. "Sorry for the inconvenience." Jay Marino

Lyman R.
12/2012
5.0
electrician, home builders
  + 0 more
Very good. Done in two days.
Description of Work: Run gas line &Install gas heater, run two dedicated electrical lines, take down old wood stove chimney, and install two new water lines to faucets in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Debra B.
07/2012
4.0
handyman service, heating & air conditioning/hvac
  + 0 more
He was very expensive. I would tell someone to go someplace else. They were doing things that didn't need to be done, which concerned me. It was quality work, but one time they brought a part that we did not need.
Description of Work: Al Marino Inc did some air conditioning work and installed a garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from Al Marino Inc
Angie's list is a new experience for me as of April 25, 2013, so forgive me for responding so long after this review was posted in 2012 for work performed by Al Marino, Inc in 2002. Sorry to say i do not have those records available to me to see how we responded to this customers concerns for the work that was done in 2002. We did add several major features in 2007 to benefit our customers. .....100% GUARANTEE OR WE DO IT OVER FOR FREE.... Is probably the one feature added in 2007 that most takes into account our mind set of the customer's satisfaction, and our reputation, as our main concerns .This is a blanket feature that allows me to address everything from, appointment punctuality, the technicians on site performance and the customers perception of the service performed and value. .....100% GUARANTEE OR WE DO IT OVER FOR FREE....is a great STATEMENT, and if I give you this GUARANTEE UP FRONT; what type of service do you think you will receive?

Bert L.
06/2012
5.0
electrician, plumbing
  + 0 more
Went very well as usual. Cable repair man spotted huge water leak under house in crawl space occurring when my wife was draining the washing machine. Called Al Marino Inc. and set up appointment for the following Monday to repair. He found the problem as a faulty connection in the original PCV pipes draining the washing machine above in the laundry room. He refitted the drain pipes with new PCV and checked for leaks. As usual he said to simply call if we noticed ant problems with the work and Al Marino would return promptly to fix at no charge.
Description of Work: Did respond to water leak quickly. Did do quality work in timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara S.
04/2012
4.0
electrician, plumbing
  + 0 more
He has done plumbing, electrical work, and general handyman work. I found a few workers smoking in the house, which is a no-no. I also found a few tools in the basement missing. Overall though, the work was good. In the beginning, everything was good. They were always here on time, and everything went fine. Then they pulled them off of the job, and put other ones in. At that point, it started going down hill. He came out and looked at what I was complaining about. He did fix the issues, and replaced the items that were missing.
Description of Work: They have done several jobs for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Marie C.
04/2012
5.0
plumbing
  + -1 more
The first week cost $263.84 and the return visit cost $159.00. I was pleased to have a quick response. The repairman was very nice and explained what was going on. He came back the next week and finished up the job. I thought the price on the return was a bit much as there were no new parts.
Description of Work: They came quickly, checked it out and tightened the area of leaks on the hot tub. They left the sides open to dry out the bottom. They returned, checked the leak and dryness, and replaced the sides.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422.84

Brenda M.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
When my AC suddenly died, it was suggested that I try Al Marino, Inc. As I had no idea whom to call, I decided to ask for an estimate. The man who came to my home, Bill Spencer, arrived promptly and was dressed appropriately. He was pleasant, very thorough, and professionally cordial and it was his demeanor that sold me on using the company. Upon obtaining financing, I called back to schedule the installationwhich was promptly begun. The work was completed in one day and I have not had a problem. My only complaint was that the installing technician entered my home the first time without knocking (a bit unnerving as I was dressing in the bedroom) although we had met outside prior to this. It was an amazingly painless experience.
Description of Work: Installation of new central heating and AC unit with modification of indoor return air vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,950

Joy K.
12/2008
5.0
electrician, plumbing
  + 0 more
I attempted to replace a kitchen faucet myself. Ran in to old plumbing and needed a professional. Also had an electrical problem. Called Al Marino, Inc., on a Tuesday(they do plumbing, HVAC, mechanical and electrical). Dispatcher said someone could come on Wednesday and would call between 12:00-4:00. I didn't get a call by 4:00, so initially was a little put off as I had changed my schedule to be here. I called them at 4:10PM and was told the worker was still on another job but should call soon. He did, and he got here when he said he would. The company truck was in excellent condition and the employee, Ken, was dressed professionally. He put on booties before entering our home. He checked out the sink first and I explained what I wanted. He showed me the pricing and it was very reasonable. He then asked about my electrical problem, checked a few things out, then said he'd do the sink work first. I was surprised and pleased that he was going to complete the work at this time. I thought he'd have to look at everything then schedule another day/time to return and complete the work. He had to turn the water off at the meter outside as one of the shut-off valves didn't shut off all the way. He had everything he needed to replace the supply lines and install two new turn-off valves under the sink. He was very efficient and pleasant, too. When finished, Ken showed us what he had done and asked if everything looked okay. He then found the electrical problem in the walk-up attic and a bathroom we're remodeling. He found, in about five minutes, what three different people, supposedly with electrical knowledge, had been unable to find in several hours! He fixed wiring and installed a junction box in the attic and then did the same in the bathroom. He was done with both jobs in under three hours. He shut lights off behind himself, closed the attic stairs, and kept the old plumbing items together in a pile. This employee was a good representative of the company. I asked him about Al Marino and he provided a brief description of the company that Mr. Marino started in 1952, which his son now runs. He also said we could expect a phone call from the senior Mr. Marino himself in the next day or two for follow up. We did get a call and it was pleasant to hear from the founder of the company. We will definitely use them again and recommend them to others.
Description of Work: Had kitchen faucet and two new stops and supply lines installed. Also had electrical work done. He traced down a bad connection on wiring and installed two new junction boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$558
    • 1
    • 2(current)
    • 3

Contact information

1653 4th Ave, Charleston, WV 25387

http://almarinoinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
WV001847
Trade License Locale
West Virginia
Trade License Authority
West Virginia: Contractors
Trade License Expiration
08/28/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Generator,
Exterior Painting,
Ceiling Fans,
Pool and Spa Service,
Lighting

FAQ

Al Marino Inc is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Al Marino Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Al Marino Inc does not offer free project estimates.
Yes, Al Marino Inc offers eco-friendly accreditations.
No, Al Marino Inc does not offer a senior discount.
Yes, Al Marino Inc offers emergency services.
Yes, Al Marino Inc offers warranties.
Al Marino Inc offers the following services: AL Marino, Inc. provides plumbing, heating, cooling, electrical, home improvement, repair and replacement. We provide roof repair and replacement. We provide sewer & drain cleaning repair and replacement. We provide water heater repair and replacement. We provide underground water and gas leak repair and replacement.

Contact information

1653 4th Ave, Charleston, WV 25387

http://almarinoinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day