Roman Electric Co Inc

WE HAVE USED ROMAN ELECTRIC BEFORE FOR AN OUTSIDE WIRING JOB AND WE WERE VERY PLEASED WITH THEIR WORK. WE DIDN'T HESITATE TO GO BACK TO THEM FOR THIS JOB WHICH WHILE IT WAS NOT DIFFICULT, WE REALLY WANTED IT DONE NICELY. AS ALWAYS, THEY ARE A FIRST RATE COMPANY TO DO BUSINESS WITH. ON THIS JOB, EVERYTHING WAS DONE QUICKLY, PROFESSIONALLY, AND COMPLETELY. OF NOTE, THE CHANDELIER CAME WITH A NICE CHAIN THAT AS WITH THE CHANDELIER ITSELF HAS A NICE PATINA. UNFORTUNATELY, IT WAS ONE LINK TOO SHORT TO GET THE CHANDELIER AT THE RIGHT HEIGHT. ROMAN ELECTRIC TO THE RESCUE, THEIR SERVICEMAN HAD A LINK IN HIS TRUCK THAT WORKED JUST FINE AND I CANNOT EVEN TELL THE DIFFERENCE BETWEEN IT AND THE OTHER LINKS IN THE CHAIN. THAT IS THE SERVICE THAT YOU GET WITH THIS COMPANY.

FINAL PRICE WAS ALMOST DOUBLE WHAT WAS QUOTED. THEN PUT IN OUTLET THAT DID NOT MATCH THE PLUG FOR EXISTING RANGE.

EXCELLENT ALL AROUND. EVERYONE WAS POLITE, PUNCTUAL, AND RESPONDED TO VOICE MAILS RIGHT AWAY. THE PLACEMENT OF THE BATHROOM AND A FINISHED CEILING MADE IT A BIT QUESTIONABLE HOW THE VENT NEEDED TO RUN, SO I WAS CONCERNED THE ESTIMATOR (MIKE M.) WAS RUSHING WHEN HE LOOKED IT OVER. ANOTHER COMPANY HAD TOLD ME THE VENT COULD NOT BE RUN STRAIGHT OUT THE WAY MIKE SAID. HOWEVER, IT WENT LIKE CLOCKWORK. JASON HENN PERFORMED THE WORK, DID AN EXCELLENT JOB, VERY POLITE, ASKED HOW I WANTED EVERYTHING DONE, CLEANED UP VERY WELL. I WOULD DEFINITELY USE THEM AGAIN. AS THIS JOB WAS REQUIRED BY THE VILLAGE INSPECTOR PRIOR TO MY HOME SALE, TURNED OUT I NEEDED A LIEN WAIVER FOR THE CLOSING (WHICH I FOUND OUT JUST DAYS PRIOR TO CLOSING). I CALLED ONE MORNING, AND THE DOCUMENT WAS AVAILABLE BY THE END OF THE DAY. VERY RESPONSIVE COMPANY!

GOOD WORK, COULD HAVE CLEANED UP A BIT BETTER. OVERALL PLEASED

ED, THE ELECTRICIAN, WAS RESPONSIVE TO WHAT I WANTED DONE. HIS WORK APPEARED OF HIGH QUALITY.

I HIGHLY RECOMMEND ROMAN ELECTRIC CO.

THE PERSON WHO GAVE THE ESTIMATE WAS LATE (ALTHOUGH HE CALLED TO SAY HE WAS RUNNING LATE) AND WAS UNABLE TO GIVE AN ESTIMATE DUE TO THE NATURE OF THE WORK. THE ELECTRICIAN WAS ABLE TO COME THE VERY NEXT DAY, BUT WAS LATE (DID NOT CALL). WHEN HE DID GET TO THE HOUSE, HE WAS VERY HELPFUL AND KNOWLEDGEABLE. DIDN'T END UP GETTING THE UNDER-THE-CABINET LIGHTS DUE TO PREVIOUS FAULTY ELECTRICAL WORK, BUT THE ELECTRICIAN WAS VERY GOOD IN HELPING ME DECIDE HOW TO PROCEED FROM THERE.

THEY DID A BEAUTIFUL JOB. I WAS TOTALLY SATISFIED WITH THEM. THEY WERE VERY HONEST, PUNCTUAL, OFFERED A GOOD PRICE, AND THE TECHNICIAN WAS VERY HELPFUL, CONSIDERATE, AND REASSURING. THEY WERE VERY GOOD. THEY GAVE AN ESTIMATE AND STUCK TO IT, THEY ALSO DID FOLLOW UP CALLS AND WERE VERY PROFESSIONAL. I WILL ALWAYS GO TO THEM IF I NEED ELECTRICAL WORK.

WE WILL NOT HIRE ROMAN ELECTRIC FOR ANY WORK. MIKE MOSCICKI NEVER SHOWED UP TO OUR HOUSE (HE DIDN'T EVEN CALL). WE ARRANGED OUR SCHEDULES TO MEET WITH HIM AND IN RETURN HE IS A NO SHOW. I GUESS IT GOES TO SHOW, THAT WHEN WORKING WITH A LARGE COMPANY THE RESIDENTIAL BUSINESS ISN'T A PRIORITY.

THEY CHARGE A TRAVEL FEE ($84 WHICH INCLUDES THE FIRST HALF HOUR, AND $84/HR FOR THE WORK), WHICH IS AN INDUSTRY STANDARD, AND A $10 FUEL SURCHARGE. I HAD NO INTENTION OF PAYING $52 FOR THE PLEASURE OF HAVING THEM SHOW UP. I UNDERSTAND THAT THE PRICE OF FUEL IS UP, BUT I'M ALREADY PAYING $42 FOR THEM TO TRAVEL TO MY HOUSE. I'VE HAD LOTS OF EXPERIENCE WITH TRADESMEN IN MY LINE OF WORK AS AN OFFICE MANAGER AND I THOUGHT IT RIDICULOUS. A $10 FUEL SURCHARGE IS ABSOLUTELY OUTRAGEOUS.

CHUCK WAS VERY FRIENDLY AND PROFESSIONAL. HE ASKED QUESTIONS TO BE SURE THE OUTLETS WERE PLACED IN THE MOST CONVENIENT PLACES, ETC. WORK WAS COMPLETED EARLIER THAN EXPECTED. NICE JOB AND NO PROBLEMS NOTED.

HE WAS OUT HERE TWICE AT A TOTAL OF ABOUT 3 HOURS. WHEN I CALLED THEM TO DO THIS JOB, I HAD A LITTLE PROBLEM GETTING IN TOUCH WITH THE LADY WHO SCHEDULES THE JOBS, BUT I WAS OUT A LOT TOO. SHE DID GIVE ME A PRICE RANGE AT THAT TIME.

I WOULD START OFF BY SAYING THAT THIS COMPANY IS VERY PROFESSIONAL AND EVERY ASPECT OF MY EXPERIENCE WITH THEM WAS HANDLED AND PERFORMED THAT WAY. THEY EXPLAINED THEIR PRICING AND SCHEDULED THE WORK RIGHT AWAY. WHILE THE COST MAY HAVE BEEN A LITTLE HIGH, THE WORK AND SERVICE WAS TOP NOTCH. THE REPRESENTATIVE THAT CAME WAS CLEARLY VERY WELL TRAINED AND WAS VERY COURTEOUS. HE DID A VERY NEAT AND PROFESSIONAL INSTALLATION. THIS INCLUDED CAREFULLY TAKING OFF SOME BOARDS FROM MY DECK SO THAT THE INSTALLATION COULD BE "CUSTOMIZED" IN THIS AREA. THEY CLEANED UP NICELY AND IT NOW LOOKS LIKE THE OUTLETS HAVE ALWAYS BEEN THERE. IF I EVER HAVE ANY FUTURE ELECTRICAL WORK THAT I NEED TO DO, I WILL USE ROMAN ELECTRIC COMPANY AGAIN.

ED WAS VERY FAMILIAR WITH OUR WIRING FROM THE 20'S. EXCELLENT TROUBLESHOOTING. HE EXPLAINED WHAT WAS WRONG AND HOW HE CORRECTED IT.

THE PRICE OF THE ESTIMATE I RECEIVED FROM ROMAN WAS COMPLETELY OUT OF LINE WITH THE THREE OTHER ESTIMATES I RECEIVED. THE WORK TO BE PERFORMED WAS DESCRIBED THE SAME FOR ALL FOUR. THEIR ESTIMATE WAS ALMOST TWICE AS MUCH ($1500 MORE) THAN THE NEXT HIGHEST ESTIMATE. THEY RETURNED MY CALLS PROMPTLY AND THE INDIVIDUALS IN THE OFFICE ARE VERY PROFESSIONAL. THE RESIDENTIAL ESTIMATOR PERFORMING THE ESTIMATE COULD HAVE BEEN MORE POLITE. WHILE TALKING ABOUT THE PLACEMENT OF THE UNDER-CABINET LIGHTS I TOLD HIM I WANTED THE LIGHTS NEAR THE FRONT OF THE CABINETS. HE TOLD ME THIS WAS NOT POSSIBLE, HE SAID "THEY HAVE TO BE AT THE BACK". THIS WAS NOT CONSISTENT WITH ANY OF THE OTHER INDIVIDUALS PROVIDING ESTIMATES.

THEY WERE VERY PROFESSIONAL, PROMPT, HONEST AND RESPECTED ME AS A HOMEOWNER.

I THINK FOR THE WORK THEY DID MY MONEY WAS WELL SPENT. I FELT REAL COMFORTABLE WITH THEM AND CONFIDENT THEY KNEW WHAT THEY WERE DOING. NOT TO MENTION THEY WERE PROMPT AND COURTEOUS, TOO.

I THOUGHT THEY DID A GOOD, FAST JOB. HOWEVER, WATCH OUT FOR HOW THEY PRICE THIS TYPE OF SERVICE. THEY GAVE ME WHAT I THOUGHT WAS AN ESTIMATE, BUT IT TURNED OUT TO BE THE PRICE OF THE JOB. THE ESTIMATE WASN'T DETAILED AS TO LABOR AND MATERIALS AND NO ADJUSTMENT WAS MADE, EVEN THOUGH IT TOOK LESS THAN A FULL DAY (THE ESTIMATOR THOUGHT IT WOULD BE A FULL DAY JOB FOR 2 PEOPLE).

COMPANY SCHEDULED WORK THE DAY AFTER REQUEST FOR SERVICE WAS MADE. THE ELECTRICIAN ARRIVED ON TIME AND WAS VERY POLITE AND HELPFUL. WORK WAS COMPLETED WITH VERY LITTLE MESS AND CLEAN UP WAS GOOD.

EXPERIENCE OVERALL WAS GREAT. HOWEVER, I CALLED THE FIRST DAY, WAS TOLD THAT AN ELECTRICIAN WOULD CALL WITHIN THE HOUR AND VISIT THAT DAY. NOBODY CALLED OR VISITED, CALLS TO COMPANY NOT RETURNED. I ARRANGED A BACKUP FOR 2 DAYS LATER, THEN ON THE SECOND DAY, THE ELECTRICIAN SHOWED UP AND FIXED THE PROBLEM. SO, SATISFACTION WAS GOOD OVERALL EXCEPT FOR PUNCTUALITY.

OVERALL GOOD WORK. GOOD CLEAN UP. CONSCIENTIOUS OF AVOIDING A MESS.

THEY PROVIDED ACCOMMODATING SERVICE, WERE LESS EXPENSIVE THAN I ANTICIPATED AND THE WORKER WAS THE KIND YOU'D WELCOME INTO YOUR HOME.

CHUCK DID A GREAT JOB AND STAYED LATE TO GET EVERYTHING DONE.

THEY WERE PROMPT AND PROFESSIONAL. THEY DO VERY GOOD QUALITY WORK. THEY ARE VERY HELPFUL IN TELLING US WHAT WE NEEDED TO BRING OUR HOME UP TO CODE. THEY SAVED US A LOT OF MONEY.

THE PROJECT TOOK A LONG TIME DUE TO DELAYS WITH OTHER CONTRACTORS.