Roman Electric Co Inc

I am currently selling my home, during the inspection knob and tube wiring was discovered. The buyer had Roman come out to estimate the job. Now I understand that with a job like this, unexpected expenses happen however when the electrician arrived(the same guy that estimated) he took a walk around the home and decided that the cost is now doubled. This took the 10,000$ job to 21,300. With that being said how does one mis that much upon the estimate? None of the extra findings were concealed in any way. I feel that the guy roped me into a situation where I was at his mercy to pay the huge price tag due to my predicament with selling the home. On top of that the first words out of his mouth when greeting me was WHO IS PAYING FOR THIS! Super unprofessional. This may be an isolated a-hole within the company but maybe they need to vet their employees better.

The office was able to schedule an appointment to fit my schedule and the plumber, Tony, arrived promptly. He diagnosed the problem with a rusted pipe joint and gave me best-case and worse-case estimates. He was very thorough and persistent and replaced the bad pipes.

We received a quote in advance to have a chandelier removed from our old residence and installed at our new residence. After the work was done, for more than $350 (the quoted amount), the installer asked for an additional $319 for "changing out light bulbs" - which was outrageous enough, because the "changing out" consisted of simply putting in some new bulbs, that we provided, during the reinstall of the chandelier; and there were only 8 bulbs to replace, so this wasn't some massive project. In addition, the installer didn't bring along a ladder tall enough to do the work - despite having been to BOTH residences a week or so ago, to give the estimate, for which they were paid $49 or so (yes, just to give the estimate) - and had to go and pick up a ladder, thereby adding a lot of time to the project; there were other problems, too - a van not big enough to carry the chandelier from one residence to the other, despite the fact that the installer had seen the chandelier at the time of the estimate. We reluctantly agreed to pay part of the requested $300 surcharge (over and above the agreed upon $350) because the installer and his assistant did work hard, did get the chandelier moved and seemed like nice people. But I would't consider hiring this company again and if you do hire them, watch out for bait and switch pricing. It is unprincipled behavior at best.

The electrician that came said it was a wire that was short in length- and he replaced it. Said I shouldn't have any issues with it. later that evening..... the light went out. I called this morning and spoke with Sam- she said that the work is not guaranteed per the technicians note (no warranty on existing lighting system)- and she would be happy to schedule another appointment for next week- she could wave the travel fee- but I would be charged for the service. This is OUTRAGEOUS... when I told her I was not happy with her resolution.. she got quite snippy and told me she is just going off the invoice.. It is one thing to work with the public, it is another thing to be known for Service... and this is quite unsettling that Sam spoke to me as if I were the problem. Based on this- I will NEVER call Roman Electric for anything ever again. Great way to waste my time... clearly they don't value the customer.

She did a very good job and we would hire them again. We would recommend them.

Job done very well just the price outrageous, scandalous. Two guys for the price of four, that is what it looks like. They worked from 11 30 till 4 pm and 932 USD. NEVER will hire them again. No details on the invoice.

Excellent. I was very pleased with the service.

It was excellent! They were on time and professional. I've used them before for plumbing and they were good on that field as well.

Perfectly! We had a quick response and the technician was very personable, very nice, good with explanations and suggestions to avoid future problems. It was such a quick and simple fix that he didn't want any payment. I gave him a $20 tip.

Super over inflated price ona kitchen remodel. Most expensive by far.

They did a great job, they are on time and professional.

Excellent. The technician was VERY polite and conscious about work done. Would absolutely use Roman electric again.

Plumber was prompt and came in a van full of stuff. Problem was a leaking pipe going through wall to outside faucet. Access in well lighted basement with no obstacles. Job required was disconnect old galvanized feeder pipe at shut off valve, replace with copper and connect to new freeze proof sill ****. Work inside was neat. Appropriate materials used. Freeze proof faucet held in place with lots and lots of silicone adhesive, no bolts used. Company told work to be performed but plumber arrived without needed parts and had to return to office for parts. Van full of stuff, but not the right stuff. Price was exorbitant for work and time needed.

Electrician was very professional. The pricing was outrageous! Never again with this company.

Placed a call on a Sunday and I was serviced early morning of that next Monday. Re-aligned the sump pump discharge line, to keep the basement from flooding. they did great job , excellent work of the re-aligning. Fair price for the work, since it was a technical emergency. he knew what he was doing. responsiveness was immediate and was on time.

the Electrician arrived and told me the charges would be $39 for the service call and $79 to fix the electrical outlet that was not operating or working; after 20 mins, the electrician told me that, he doesn't know what the problem was and for the problem to be fixed he has to make a hole from the basement floor and everything and that it will cost me $500; I told him that I need to think about it. The outlet was not fixed and the electrician just spent about 20 mins in my house and still charged the me $112. I called the company and I was told that they could do something about the charge no more. So, I had another electrician to come and checked on the circuit breaker and the real electrician pushed a button and all is well now, the problem was that the circuit breaker was OFF, that is why their was no electricity that was going to the socket.

I don't usually spend time writing reviews, but Mark T at Roman receives a standing ovation. Everything Mark did, from my initial frazzled call, to the 3 visits immediately the next morning, was handled with the utmost empathy and professionalism. Will definitely be re-hiring this company for future HVAC work. Mark T - you rock!

It was a pleasure to deal with Roman Electric. We needed immediate service, as we had airbnb guests arriving that day. I called at least six places to no avail, but when I called Roman they said that they could come out in a couple of hours. They were fast, courteous and professional. They will be our go-to guys from now on!

The electrician arrived when promised. While the problem mysteriously fixed it self prior to his arrival we still had him come out. He spent a significant amount of time deducing the likely problem and instructed me on how to isolate the problem if it should happen again. We have used Roman before and will continue to do so in the future.

Too Expensive. Quote exceeded expected priced for a complete house wiring job.

I called to get an estimate on a faucet replacement - at first I left a voicemail with a pricing specialist to get a quote and did not receive a call back. A day later I got a message that told me to call to schedule a service. Doing as I was instructed I called asked to schedule a service and I asked the phone rep for a quote. I was informed that no pricing was provided over the phone. Why would I schedule a service without ANY clue as to how much the company charges per hour? I understand that varying factors can affect the price but for all I know the service could be hundreds of dollars above what another company would charge. The part that made me decided to never use Roman Electric for any project was that my request for a quote seem like a completely unreasonable request and the tone from the employee wasn't in the least bit understanding. I've never scheduled a home repair without receiving a quote before.

Excellent Company and Excellent work performed. Called the company and someone came out the same day. Technician name of Tony G. Sump Pump was replaced. Work was done quickly and installation went very well. Very professional!! Wanted to thank everyone!! This replacement really helped us with all the rain we have been having lately.

They did an amazing job and everything went very smoothly.

We made an appointment but they did not show

Very well - better than we expected. Should have called them earlier. Wanted to replace downstairs light feature for years - finally got it done - now we have light!!! Had all of the house outlets rechecked - upgraded to make sure they were up-to- code for the inspector before the house goes up for sale. Great job in reviewing and completing the job in short notice. Thank you very much.