Roman Electric Co Inc

They were very prompt, they were able to come and do the way the same day I called them. They are very courteous when they come out. I have recommended them to others because they are so good. They are very dependable.

They went beyond the call of duty. They spent over half a day here trying to figure out where the problem was coming from. They had to dig up the yard and did a great deal of work but the cost was definitely worth it.

They are excellent communicators. They try to schedule you as soon as possible. They do high quality work and treat their customers like royalty. I would highly recommend this company.

I was unhappy to find out that I would have to cover this company's gas prices. I thought this company was unprofessional when I spoke with them.

I contacted three companies to get estimates for the work, Roman was one of them. They were priced the lowest out of the three. I should have received a formal estimate in the mail, but didn't. Nonetheless, I contacted them to book an electrician with 1 weeks advance notice. It seemed like they tried to sell me on a 5th recessed light, but I decided against it and the estimator did not pressure me once my choice was made. Fast forward to the day of my installation, the electrician arrived on time and was friendly. Roman was supposed to provide the light fixtures, but contract was incorrectly written and stated that I was to provide them. No worries though, he called back to the office and someone delivered the light fixtures in roughly 30 min. He started the job at 7:30am and was done by 2:00pm. He needed to do minimal demo, thus reducing the cost for drywall repairs. Satisfied!

THEY TOLD ME AN ELECTRICIAN WAS COMING TO FIX THE DOORBELL, HOWEVER NOBODY CAME TO FIX DOOR. I MADE SEVERAL ATTEMPTS TO CONTACT THE COMPANY, AND NOBODY FOLLOWED THROUGH UNTIL MUCH LATER.

They were very nice. In houses of our age theirs is two different kinds of wiring, they made sure that we had the correct type of wiring. Do not remember job cost.

The upgrade work went fine, but they left a message behind where they did any drilling, etc. This crew also did not appear very happy and tried to talk us out of getting some can lights installed (a future project). They over billed us by $780.00. The billing error did get corrected right away due to us making several phone calls. We have used them in the past with great results, but this crew has us looking at other electricians for future work.

Within a couple days of my calling, the rep came over on Feb 16th. After assessing the situation (no a regular shingle roof), he said he would have to research how to keep the heat coil attached to the roof. 10 days later, he called to say he was still researching the problem. On March 7th, 20 days later he called at 8:15 am to say they could do it for $1800. He said they would have to use roof tar to secure it and that it would have to be checked every year to make sure it was secure. He didn't offer any other information. Since I had another company also make an estimate and the other company submitted a written proposal, I knew what to ask. I had to ask because Mike wasn't offering any further explanation of the installation. Not the switch that would be needed or the downspout, etc. He spoke very fast going over things in a very cursory manner. No written proposal detailing the installation was submitted. Other company came in with a written proposal at half the price.

Our oven stopped working a few days ago. Instead of calling the repair dept, we called Roman Electric. We'd seen a spark, then everything stopped working (oven, broiler, stovetop, clock, etc). Neither of us knows a thing about electrical matters, so although we checked the fuse box, we didn't notice that the breaker had flipped. Since your list rated Roman fairly high, I called them. I was immediately transferred to an electrician who understood what I was saying & said that although they were pretty much booked for the day, IF he could get someone out there the same day, he would. Less than an hour later, Curt called to say he'd be there in 30 minutes, and he was. My husband has a brain injury & doesn't comprehend or recall things, so Curt took the phone with him, as he tested things & explained everything very clearly to me (at work). Everything was working when he left. He could find nothing wrong, so he suggested we have the appliance checked for a short in the heating element.

We are doing some home repairs on our own. Roman ripped out a really old outlet that was in the way, and added a new one in the kitchen for us. Previously, they fixed several of our outlets that were reverse polarity.

HORRIBLE!! (Read ''work performed'' for my experience with company, but I DO NOT recommend this company and plan to write the BBB.)

They were on time and did high quality work. The electrician they sent out was SLOW though and I was paying by the hour.

When they sent the first guy out he did not have the expertise to complete the job so they had to send someone else out. I would have rather the first guy they send out know how to do the job.

Each company representative I worked with were on time, generally polite and competent to perform the work.

Prompt, friendly, professional. Made recommendations which limited the amount of work they did and saved us money--greatly appreciated.

WE CALLED FOR AN ESTIMATE ON A FRIDAY, SOMEONE CAME THE FOLLOWING MONDAY, ALL OUR QUESTIONS WERE ANSWERED, THE ELECTRICIANS CAME ON TIME AND CLEANED UP ALL THEIR MESS AND TOOK THE OLD ELECTRICAL BOX. WE WOULD USE ROMAN ELECTRIC AGAIN. WORK PASSED THE CITY INSPECTION.

He was professional, a hard worker, and he worked through lunch and would stay later to complete. There were a few problems we ran into, and they worked through them. They cleaned up the dirt when they were done and really did an excellent job. They had to come back for something else because our wire got fried because of the age of the house, and they fixed that. The outlet inside the wall was melted so they did the work for that. They would return calls and were very good. He was a perfectionist.

We have worked with Roman before and called them for this small job which they were able to come out and complete the same week. The job was done very quickly, the worker was pleasant and kind to my dogs.

They gave timely, friendly and competent service.

Roman's serviceman was punctual, friendly, and I appreciated an honest estimate from a company.

I talked with Roman Electric about the job and getting an estimate. They requested a typed up list of things I wanted done. I faxed it over and then followed up via telephone. They said they would need to come on-site to do the estimate, despite agreeing to do the estimate via fax. I could only meet them after 6PM or on the weekends. They refused to meet after hours or on weekends for an estimate. I said this will cost them the job and they didn't care. I went with Dietrich Electric and they were great!

THE ELECTRICIAN ARRIVED LATER THAN SCHEDULED, BUT HE WORKED QUICKLY, CLEANED UP AFTER HIMSELF, AND DID A GREAT JOB (AND WAS QUITE PLEASANT). WE WERE PAINTING WHILE HE WAS TRYING TO WORK AND THE PHONE COMPANY AND CABLE COMPANY WERE ALSO THERE INSTALLING OUTLETS AT THE SAME TIME. WE REALLY APPRECIATED THE ELECTRICIAN'S FLEXIBILITY SO THAT WE COULD GET EVERYTHING DONE BEFORE THE MOVERS CAME. GREAT JOB!

THEIR ELECTRICIAN WAS ON-TIME, PROMPT AND COURTEOUS, AND COMPLETED HIS WORK IN LESS TIME THAN ORIGINALLY ESTIMATED. I WOULD HIRE THEM AGAIN WITHOUT QUESTION. THEY ALSO SETTLED AN ISSUE THAT CAME UP LATER WITH THE BILLING IN A FAIR, EQUITABLE AND PROFESSIONAL MANNER. I WAS VERY SATISFIED.

YOU HAVE TO WAIT FOR THE CITY TO APPROVE BEFORE HINDAL HOOKUP. I PAID THEM IN FULL, BUT THEY DIDN'T PUT THAT ON THE RECEIPT. I DID GET A SUBSEQUENT RECEIPT THAT SAID "PAID IN FULL".