Thomas Horse LLC

I WON A GARDEN GATE DOOR FROM THIS COMPANY THROUGH THE ANGIE'S LIST HORROR STORY CONTEST. I MENTIONED TO THE OWNER THAT I DIDN'T NEED THE DOOR SO SHE SUGGESTED THAT THE COMPANY MAKE A DOG HOUSE FOR MY 3 DOGS. I LOVE THE DOG HOUSE AND IT'S WARM ENOUGH FOR THE DOGS TO STAY OUTSIDE ON MOST COLD DAYS. I WAS REALLY IMPRESSED WITH THE PROFESSIONALISM OF THE OWNERS.

THE WORKMANSHIP WAS EXCELLENT AND THEY WERE VERY COURTEOUS AND EASY TO WORK WITH. WE ARE VERY HAPPY WITH THE FINAL PRODUCT AND HAVE HAD SEVERAL COMPLIMENTS FROM THE NEIGHBORS ON HOW GREAT IT LOOKS!! BILL AND CINDY WERE A PLEASURE TO WORK WITH AND WE WOULD RECOMMEND THEM TO ANYONE.

THEY DID A GREAT JOB AND WERE VERY PROFESSIONAL. WE LOVE OUR DECK WHICH HAS FLOWER BOXES AND OUR FENCE WHICH WAS MADE JUST HOW WE WANTED IT. THEY WORKED WITH US TO DESIGN A DECK AND FENCE WE LIKED AND COULD AFFORD. THOMAS FENCE AND DECK WERE WONDERFUL TO WORK WITH AND WE WOULD HAVE THEM BACK FOR FUTURE JOBS. THEY WERE ALWAYS WILLING TO WORK WITH US AND MADE SURE TO ALWAYS KEEP THE SITE AS SAFE AS POSSIBLE FOR OUR TWO SMALL CHILDREN. I WOULD STRONGLY RECOMMEND THEM FOR CUSTOM DESIGNED FENCES AND DECKS.

HE IS VERY PROFESSIONAL, PLEASANT AND COURTEOUS.

WONDERFUL! AWESOME! GREAT! ALWAYS PROFESSIONAL -- GREAT JOB -- CONCERNED FOR OUR SATISFACTION. TIMELY -- EASY TO WORK WITH.

I WAS VERY IMPRESSED WITH THE OWNERS. I REQUIRED THIS FENCE AND GATE AFTER A BREAK-IN. THEY INSURED THE FENCE THEY BUILD WAS GOING TO MAXIMIZE SECURITY. I WAS PLEASED WITH THE PRICE ($1000) LESS THAN ANOTHER BID. NOW THAT THE WORK IS COMPLETE, I LOVE MY NEW FENCE. IN FACT, THEY EVEN CAME BACK A FEW DAYS LATER WITH A RECOMMENDATION TO ADD MORE SECURITY, AT HIS EXPENSE. HOWEVER, I AM UN-IMPRESSED WITH THEIR FOLLOW-UP. BECAUSE OF THE BREAK IN, THEY SAID THEY WOULD BUILD THE FENCE ASAP. I TOLD THEM TO JUST PUT ME IN THE CUE. MY FENCE THEN SHOULD HAVE BEEN INSTALLED IN AUGUST, BUT WAS NOT INSTALLED UNTIL OCTOBER. I WOULD NOT HAVE HAD A PROBLEM WITH THIS AT ALL, BUT THE THEY MADE NO EFFORT TO CONTACT ME TO EXPLAIN THE DELAYS. ANY CONTACT THAT WAS MADE WAS DUE TO MY INITIATIVE. I AM VERY PLEASED WITH THE QUALITY OF THE WORK, SO I WOULD USE THEM AGAIN AND I WOULD RECOMMEND THEM. HOWEVER, I WOULD BE SURE TO TELL ANYONE THAT FOLLOW-UP WOULD BE THE CUSTOMERS RESPONSIBILITY.

WE WERE VERY PLEASED WITH THE PROJECT FROM START TO FINISH. THE THOMAS'S ARE VERY PROFESSIONAL. THE FENCE THEY BUILT FOR US IS EXACTLY WHAT WE WANTED. WE HAVE A PRIVACY FENCE THAT HAS A CLEAN LOOK AND IS A NICE ADDITIONAL TO OUR LANDSCAPING. WE DECIDED TO EXTEND THE DECK AFTER THE PROJECT WAS COMPLETED. THEY CAME OUT RIGHT AWAY TO ADD THE ADDITIONAL PIECE EVEN THOUGH WE TOLD THEM THERE WAS NO RUSH. WE ARE LOOKING AT BUILDING A PERGOLA NEXT YEAR AND WE DEFINITELY WILL BE CALLING THEM TO COME BACK.

BOB, CINDY AND TONY WERE EXTREMELY PROFESSIONAL AND RESPONSIVE. THEIR METHOD OF SETTING EACH POST IN THREE BAGS OF CONCRETE REFLECTS THEIR PRODUCT GUARANTEE. THEIR CHOICE OF MATERIALS WAS FAR SUPERIOR TO OTHER BIDDERS. FOR A SMALL ADDITIONAL CHARGE, THEY EVEN REMOVED A FOUR FOOT HIGH, BY TWENTY FOOT LONG, FLAGSTONE WALL THAT WAS IN THE WAY OF SETTING THE NEW FENCE. THEY SET THE POSTS IN TWO DAYS AND INSTALLED ALL THE PANELS AND GATES IN ONE DAY. I COULDN'T BE MORE PLEASED. THEY ARE EXAMPLES OF WHAT LARGER COMPANIES SHOULD ASPIRE TO BE: ON SCHEDULE, ON BUDGET AND BUILD ACCORDING TO THE CUSTOMER'S WISHES. WE RECEIVED A BETTER QUALITY FENCE THAN WE EVER COULD HAVE IMAGINED, AND THE COST DIFFERENTIAL WAS NEGLIGIBLE.

THEY CALLED ME BACK VERY PROMPTLY TO LET ME KNOW THAT THEY DON'T DO VINYL, AND THEY DID OFFER A RECOMMENDATION FOR A COMPANY WHO DOES. THEY WERE VERY NICE ON THE PHONE.

BILL THOMAS DID AN OUTSTANDING JOB IN PUTTING UP OUR FENCE. THE FENCE IS BEAUTIFUL AND WE HAVE HAD MANY COMMENTS ON IT. BILL & CINDY THOMAS ARE VERY POLITE AND VERY HELPFUL. THEY WERE WILLING TO OFFER SUGGESTIONS AND GIVE US SOME OTHER IDEAS. THEY WERE ABSOLUTELY WONDERFUL TO WORK WITH. WE HAVE 2 DOGS AND THEY TOOK THIS IN TO ACCOUNT WHEN MAKING SUGGESTIONS FOR WHAT KIND OF FENCE TO PUT UP ETC. THEY ARE DEDICATED AND ENJOY WHAT THEY DO. WE WOULD CERTAINLY USE THEM AGAIN. I WOULD RECOMMEND THEM VERY HIGHLY.

I HAVE THREE JACK RUSSELL TERRIERS THAT ARE THE MOST PRECIOUS FAMILY TO ME IN THE WORLD. THE FENCE THAT BILL & CINDY BUILT IS THE MOST FABULOUS FENCE I HAVE EVER SEEN. I RESEARCHED FENCE COMPANIES (33 TO BE EXACT) FOR ESTIMATES AND SUCH AND FOUND THAT THERE WAS NO ONE EVEN NEAR THIS PERSONABLE, COURTEOUS, HARD-WORKING, COMPANY THAT TAKES SUCH PRIDE IN THEIR WORK. THIS IS SOMETHING THAT USED TO BE IMPORTANT TO PEOPLE AND IT IS REFRESHING TO SEE THAT PEOPLE LIKE CINDY & BILL EXIST. THEY WILL BE BUILDING MY DECK NEXT SPRING AND I CANNOT WAIT TO SEE THE OUTCOME OF THAT PROJECT. I AM A SINGLE FEMALE WHO OWNS HER FIRST HOUSE AND THEY HAVE MADE THIS FENCE JUST ONE MORE STEP CLOSER TO CALLING IT MY HOME. THEY ARE WELL WORTH THE WAIT IF YOU HAVE TO WAIT A BIT BECAUSE OF THE RAINY WEATHER WE HAVE HAD, BUT MY HATS OFF TO THEM FOR A GREAT JOB. WELL DONE!!!!

THOMAS FENCING WAS POLITE, RESPONSIVE, AND ON-TIME. WORK WAS OF THE HIGHEST QUALITY BOTH IN SERVICE AND MATERIALS. PRICING WAS VERY COMPETITIVE COMPARED TO OTHER QUOTES WE RECEIVED. I WOULD DEFINITELY HIRE THEM AGAIN. I WAS EXTREMELY PLEASED WITH MY EXPERIENCE WITH THEM.

THIS COMPANY DID EXACTLY WHAT I NEEDED DONE AND THEN SOME -AT NO EXTRA COST. THEIR BID WAS JUST A BIT HIGHER THAN THE OTHER ESTIMATES I RECEIVED BUT I WAS TRULY SATISFIED WITH THEIR QUALITY. I WOULD USE THEM FOR ANY FUTURE WORK AND HIGHLY RECOMMEND THEM TO OTHER MEMBERS TO MEET & CHECK THEM OUT ALONG WITH OTHER COMPANIES BEFORE MAKING A FINAL DECISION. THEIR ATTENTION TO DETAILS IMPRESSED ME MOST, ALONG WITH THEIR EASY MANOR TO WORK WITH.

EXCELLENT WORK, COURTEOUS SERVICE. WHEN A PROBLEM AROSE REGARDING CITY PERMITS, THOMAS REMOVED AN ADDITIONAL SECTION OF FENCE FOR A REASONABLE PRICE. HE OFFERED CREATIVE IDEAS AND DISCUSSED OPTIONS CLEARLY, HONESTLY AND OPENLY, WITHOUT PRESSURE. GREAT WORK. THIS WAS A GOOD OVERALL EXPERIENCE. THE PRICE WAS COMPARABLE TO, BUT SLIGHTLY HIGHER THAN TWO OTHER BIDS (ONE FROM ANGIE'S LIST). BUT THEIR RESPONSIVENESS, COURTESY AND PROFESSIONALISM WON THE CONTRACT. WHEN I CALLED, AND THROUGHOUT THE BID PROCESS, THEY DID NOT PRESSURE ME, BUT THE DID CONVEY A SENSE THAT THEY WANTED TO EARN MY BUSINESS AND EARN MY MONEY - AND THEY DELIVERED.

SINCE BUYING OUR HOME 3 YEARS AGO, WE HAVE EMPLOYED MANY PEOPLE TO HELP US RENOVATE. I HAVE NEVER BEEN MORE SATISFIED WITH MY INTERACTION WITH A COMPANY NOR PLEASED WITH THE SERVICE THEY DELIVERED. THE FACT THAT BILL AND CINDY OWN THEIR COMPANY AND DO THE WORK ON EVERY JOB, I FEEL MADE A HUGE DIFFERENCE IN THE PRODUCT I RECEIVED. THEY WORKED WITH ME TO GET THE DESIGN RIGHT AND MADE VERY USEFUL SUGGESTIONS FROM THE TIME OF THE ESTIMATE UNTIL THEY WERE HANGING THE LAST GATE. THE FENCE THEY DESIGNED AND BUILT IS FUNCTIONAL, VERY WELL CRAFTED AND ATTRACTIVE. IT CONTINUES TO RECEIVE COMPLIMENTS FROM PASSERSBY AND HAS MADE OUR YARD A VERY ENJOYABLE SPACE. IF WILLIE WONKA WERE TO BUILD FENCES, HE WOULD HAVE TO CHANGE HIS NAME TO BILL.

BILL & CINDY WERE GREAT TO WORK WITH. THEY ANSWERED ALL OUR QUESTIONS & SHOWED US LOTS OF OPTIONS. WE GOT THE FENCE SO OUR 2 SMALL DOGS COULD RUN AROUND IN THE YARD. SO THEY MADE SURE THAT THE OPTIONS WE DISCUSSED ALWAYS KEPT THE DOG'S SAFETY IN MIND (SPACING BETWEEN BOARDS, HEIGHT OF FENCE, SPACE UNDER FENCE, SPACE UNDER GATE, SWING OF GATE, ETC.).

BILL WORKED WITH ME TO INSURE THE ARBOR AND GATE WOULD BE RIGHT FOR OUR PLAN. HE WAS OBVIOUSLY INTERESTED IN REPEAT BUSINESS AND WHEN I'M READY FOR MY NEXT FENCING PROJECT, I'LL GIVE HIM A CALL. AFTER THE TERRIBLE EXPERIENCE WE HAD BEFORE, WORKING WITH BILL WAS A PLEASURE.

WE HAVE 2 LARGE DOGS WHOSE SECURITY AND SAFETY ARE IMPORTANT ISSUES TO US. BILL & CINDY WERE WONDERFUL TO WORK WITH, A REFRESHING EXPERIENCE! WE WERE SO IMPRESSED, WE CONTRACTED WITH THEM TO BUILD A NEW DECK. BILL & CINDY HAVE GREAT CREATIVE SUGGESTIONS AND ARE ABLE TO OVERCOME UNFORESEEN OBSTACLES WHILE PLANNING AND DURING THE WORK PROCESS. WE HIGHLY RECOMMEND THOMAS FENCE & DECK.

VERY NICE AND POLITE PEOPLE, EXCELLENT WORK, A PLEASURE TO WORK WITH.

BILL AND CINDY ARE THE KIND OF CRAFTSPEOPLE YOU DON'T SEE OFTEN THESE DAYS: KIND, COURTEOUS, PROFESSIONAL AND HIGHLY SKILLED. IF THEY DON'T GET BACK TO YOU RIGHT AWAY, IT'S ONLY BECAUSE THEY ARE IN SUCH HIGH DEMAND. IF YOU CAN WAIT TO GET YOUR JOB DONE, THEY'RE DEFINITELY WORTH IT.

THEY ARE A SMALL 'MOM & POP' COMPANY, SO YOU MAY PLAY PHONE TAG A LITTLE WITH THEM WHEN THEY'RE OUT ON ANOTHER JOB SITE BUT THEY DO THE WHOLE JOB THEMSELVES FROM START TO FINISH AND IT'S OBVIOUS THAT THEY HAVE A CRAFTSMANS PRIDE IN THEIR WORK. THEY GAVE ME GOOD ADVICE DURING THE ESTIMATE PROCESS AND EVEN CAME BY A COUPLE TIMES TO SHOW ME MATERIAL SAMPLES BEFORE WE FINALIZED. I COULDN'T BE HAPPIER WITH THEM OR WITH THE JOB.

ONE OF MY GOALS IN SELECTING A FENCE, WAS TO CONTAIN A SMALL DOG. SHORTLY AFTER ARRIVING TO BEGIN THE INSTALLATION, THEY MET THE DOG IN QUESTION. BILL SUGGESTED MOVING THE PICKETS A LITTLE BIT LOWER AND A LITTLE CLOSER TOGETHER, TO MAKE SURE THAT MY FRIENDLY, FRISKY DOG REMAINED SAFE INSIDE. THEY WERE VERY ATTENTIVE TO MAKE SURE THAT THEY WERE DOING EXACTLY WHAT I NEEDED AND WANTED. NO HIGH PRESSURE SALES, VERY COURTEOUS. I WAS ALSO PROVIDED WITH MAINTENANCE INSTRUCTIONS. THEY EXPLAINED THE PROCESS, SO I KNEW EXACTLY WHAT TO EXPECT. AND MY NEIGHBORS LOVE THE LOOK OF THE NEW FENCE!

THEY NEED TO UPGRADE THEIR COMMUNICATION SKILLS,AS IN IF YOU HAVE FAMILY PROBLEMS AT LEAST CALL ALL YOUR CUSTOMERS AND LET THEM KNOW WHATS GOING ON DON'T LEAVE THEM HANGING. IF YA CAN'T MAKE IT, CALL.

VERY PROFESSIONAL - WILL USE AGAIN!

I LEFT A MESSAGE AND NO ONE CALLED ME BACK. AFTER THEY SAW THEIR RATING ON ANGIE'S LIST (I HAD GIVEN THEM AN F BECAUSE THEY DIDN'T RESPOND) THEY CONTACTED ME PROMPTLY. THE WORK THEY DID WAS EXCELLENT AND I WOULD HIRE THEM AGAIN.