Renewal by Andersen of Milwaukee

Office staff answered all questions in detail the phone and we scheduled a date for estimate. On time for estimate, and answered all remaining questions. Contract written same day with all requested details included. Everyone we encountered along the way was very nice, informative, respectful. Customer service is a real priority with this company. The custom made window arrived 2 weeks earlier than anticipated. Window quality is excellent. Installation was done promptly and neatly. I have no complaints and would definitly use them again.

The estimate was much much higher than our other estimates so we did not use this company.

They have different installers all over United States. It was important because I looked up for Milwaukee of course. My experience was excellent, and they provide an excellent service. They did the installation in one day. They were three young men who were very well trained. They were willing to walk around with me, and they asked many questions. They made a comment, and they were willing to clean up something that maybe they were going to clean up. I was noticing it before they did. They adjusted some interior hardware, so I didn't have to do that myself, and it would allow them to be able to install the windows better. They did a walk around with me. I would recommend that whoever windows are been done, they rather be at home during the time of installation. If they have flowers and bushes nearby the windows, then the homeowner should make sure that they take care of them, and they should cover the flowers, if they want them to live. It is not that I had many problems; but there was a little lack of awareness on this part from these young men. They were very efficient. They seemed to have divided up their skills among each other. One was doing one particular aspect, and then another one another aspect. Possibly, someone has mentored in that aspect. They were very careful in explaining all the rules about taking care of the lead base paint that they had to lay the plastic outside, and they made sure that everything was cleaned up, so there was no debris left over. They were good at cleaning after themselves both inside and out. I want to recommend others to have everything ready far from the windows on the inside, and all the curtains, drapes, hardware to be off, so they can do their job much better. Otherwise, people would keep moving things, and try to get things organized when they could be doing the work. I got them off from Angie's list. My sister had also used them, probably around 10 years ago. I went with their recommendation too. The day when my windows were installed, my sister and her husband received $100 for recommending me the company. They were very careful about customer satisfaction. I would go back to them. They assured to tell me to do the same with my friends too.

Anderson is the best, My 80 something Dad had a door to door salesmen pressure sell him some replacement windows. I suggested we get some estimates and see how it stacked up. We did so and Anderson proved again why they are so good. We left that other company in a heart beat. Anderson provided us with great value for the price. They are kind of expenise but worth every penny. We had full inside and outside replacements done at my dad's. Three different stain colors full new wood work. They look awesome. The work was done quickly, professionally and just what we were looking for. We had a small problem at my house and they were out within a day or two and would not except payment till I was totally, and completely happy and I am. Go with Anderson if you want the best.

To start with, we only got bids from 3 companies, windows built with different materials (Vinyl, fiberglass and a composite). We could not believe the sweet deal we thought we were getting with the composites until right before the signing of the contract, the salesman noticed he forgot to include 2 windows. So his price jumped up about 3,000.00 just like that. "Oops, I'm sorry" was all he could say. But I wanted a window that would last, so we signed anyway. Admitedly, that's a my fault/his fault type of thing though. Installation went extremely well. I was home for about 80% of the work. It took 2 guys almost 3 days to complete. The lead man on the job was knowledgable, experienced and capable. His helper was new on the job, but eager and willing to learn. There was no problems with clean up.

I would rate them A overall and I will definitely use them in the future.

Everything seemed to be going fine during the installation until it was discovered that the staining on the windows hadn't been done properly. We were told that they were having problems with the staining company and that we were the last order being done by them and that Andersen was going to do their own staining in-house from then on. We have been trying to have them correct the improper staining (uneven coverage, stain all over other parts of the window, not varnished consistantly, places left unstained) ever since. They have wasted much of our time having people to come out to fix the problem only to be left unsatisfied. It has been so frustrating that we give up on dealing with the problem for long periods of time. We also had some draft problems with the widows and whenever they came out to fix them they would act annoyed. We thought Andersen was a reputable company that had been around for years, but we have only had regrets about choosing them.

Salesman was annoying as I worked third shift and he called whenever convenient for him despite being given contact times. Understand he is no longer there. Good product. Great color selections. Excellent product quality. Came back for minor installation adjustments. Price on the expensive end. Will finish my house with them (Anderson) not the Pella that I have on another window.

They were fine and we were satisfied. The job turned out well and we like our windows. Their price was comparable to everything else.

Very well, No issues. Any concerns were addressed promptly.

It went extremely well. We have dealt with them before. They do quality control. After the work is done, they have a supervisor come over and check it out and if there is anything with the installation that we are not happy about, they correct it immediately. We had a little bit of area that wasn't stained and they took care of it immediately. They were very expensive, but not overly expensive. We had them at our previous home 6 years ago when they did some replacement windows. We are very happy with them. It's a very competitive business. They are going to stay with it and do the best job they can. Yet it's quality. We live in a condo now and they fit in very well with the woodwork that we have there.

The overall experience was good. There were some very minor install issues (wrong hardware on the door), but they were handled very well without any hassle on our end. The lead time for the product was longer than I expected, but that was shared with us very early in the process. RBA seemed to be very responsive to our requests and inquiries. The installation crew was very good. The install was a half a day. They cleaned up well after they were done and put down drop cloths to protect our carpet.

They did a very good job. They were not cheap. I don?t expect it to be cheap if we get a good job. They had put in a window in my garage. So I knew that they did a good job. They came when they said they were going to come. They measured it twice to be sure. They questioned me about my order to make sure what I wanted. They changed it and jacked up the price but that was okay. They came when they said they would come to put the windows in. They worked quietly and efficiently. They cleaned up after themselves. They did a good job. I have no complaints. I did not want white inside. I wanted wood. That raised the price about $60 all by itself. They were high priced. I have looked at other windows and the windows around there were terrible. I ended up having them replaced because I could not get them out to wash the storm windows and when I finally got them out I could not get them back in. I did the board and had the windows changed. I think $3000 for 4 windows is expensive. They were big windows but I think that was a lot of money. They did a good job; the windows are nice and easy to clean. I got what I wanted and I suppose I have to pay for it.

Bud came to the house, measured the windows, and gave me an estimate right away. He suggested that I visit their showroom, and he met me there and answered my questions. I liked the Anderson product and felt that the service would be good, but ended up choosing another company, just because I had to make a choice.

They are a nationally known company who manufacture and also install windows. A lot of independent contractors use their windows. They are responsive and punctual in doing their work.

The estimate was professional and timely. They showed up to begin the job when they said they would and the installation went great. Each day when they left there was no debris or mess. Highly recommend.

We checked a couple of other places and they couldn't touch Renewal by Andersen. I would make a point to tell anyone looking for windows about this company. They did great at following up on their job. There was a problem with a door, and they had no problem replacing it. I didn t need to be present for them to install it and they did a great clean job. I am a big fan and I will use them again.

It was fine. They were punctual and the work that was done was excellent. We had a problem with one of the windows, but they came back and fixed it, so no complaints there.

They have a higher quality product, but it is more expensive than vinyl. I did have a problem with one of the windows and they worked on it until the product was corrected.

It was an excellent experience, they were very professional and the man that came out to give me the estimate was very punctual and professional, the price range was just a little to high.

It went well. Tim, and the fellow who came in to take the exact measurements to place the order, estimated a 4 day installation, but they only took 3. They cleaned up each day when they finished. My wife was there the whole time and while she is normally uncomfortable having strangers working in the house, the crew's politeness and consideration put her at ease. She marveled how well they worked as a team, especially when they had to carry the very large and heavy bay window while fording an icy driveway and breach a tall snow mound to reach the house.

John the sales person was extremely courteous and knowledgeable. He did not pressure me and gave a lot of information about their product and regarding the process. Just a lot of money. The only thing negative, he promised to email me, but I never received the quote by email. He did end up calling, but the price was out of my league.

No work was provided other than the free estimate (again, the salesman was extremely nice and responsive).

We actually liked the product and price, but the salesman's appearance was totally horrendous. We did not go with this company based on this. He didn't represent his company very well in the way he was dressed, so we definitely doubted the company. I don't remember the price exactly.

We were told exactly what would be done. The windows came exactly as ordered as far as size, color, etc. They actually came about a month before anticipated which was great. The installation crew was very nice and cleaned up after themselves. A bush and plant got stomped on, but they were removing heavy windows on two floors. Installation took less than 3 days and much of the work was done from the outside. All windows function as expected and are a great improvement over our old windows.