Renewal by Andersen of Milwaukee

Very happy with our new windows. Look great, no problems and the installers, Barrett, Cheyenne and Justin were skilled and professional.

Had new picture windows installed in my home office, requiring existing window openings to be enlarged. I received a fair quote from RBA and moved forward with them. The windows are excellent, and Josh and Mike installed them in a single day, replacing siding and trim perfectly. I looks like they've always been there. Fantastic.

Branden and Adam did an excellent job with our window replacement. They were efficient and professional and did a great job cleaning up when finished. The windows are great but very expensive and they do not reward loyal customers. We replaced windows with them a few years back and the price for the same windows was increased 65%.

A seamless experience from in-home presentation to installation. Consistent professionalism, timeliness and courtesy, competitive price, and a quality product (from what I can tell after a week of use!).

They are reputable.Their product good. They have a lot experience. Communicate very well.

Seven years ago they did windows and now they did my patio doors.

Andersen was clearly the right choice, from beginning to end. When we asked for a quote, the guy that came out did a thorough job of measuring our windows, and offered good suggestions, such as replacing double-hung windows with sliding. In several cases, he pointed out changes that would save us money and also made the windows look better. There was a moment after he totalled up our estimate where the pressure came on and he wanted us to sign right away instead of waiting a day to think it over, but c'est la salesman. The installers arrived on time each day and were very friendly (even to our little 1 1/2 year old who quickly idolized them and insisted on watching them work). The quality of work is simply flawless. The corners on the trim don't show any gaps, the windows slide easily, and the hardware closes as intended. After some time, there was an issue with the finish on the bay window. It was no hassle to get someone to come out and address the issue, and the workers who came had the same friendly demeanor. Their attitude was to get it perfect every time they came out, not just good enough.

It went remarkably well. The work was completed a day early even though it rained during the installation. The workers were on time, very polite, knowledgeable about the work and very personable. All of the windows look great, even better than we were expecting. We've also had a lot of compliments from neighbors and family members. We would definitely use this company again.

It went terrific. They installed all in 1 day. The worker were very careful, laid down cover sheets to protect my floors. Extremely professional especially Brandon the crew leader. In the future when I need windows replaced they will be my choice of installers.

They were prompt and cover the floors. This is the second time I have used them.

Job was handled well and done as per schedule and all in all quality work and products.

Excellent, they installed seven windows for us and they were very nice they were very quick they were very clean.

It didn't go well. We had an appointment, which the sales person showed up for. He totally bashed competitors and said Andersons warranty is better. He took information down and said he would get a quote back to us. When I asked about a current discount that was listed on their website, he couldn't explain it to me and said it must be wrong. He called his home office to ask someone to explain the discount advertised and he couldn't get an answer. He said the person who handles the advertising would call us that afternoon or the next day to explain the offer they had advertised. No one has ever gotten back to us. No one has called. This would have been a $20k-$30k project that they blew off because no one understood the discount offered on their website and how it would be applied to our project. They evidently don't care about new business!

Everything went well. Screen door had to be removed to install door. All new casing were fit perfectly. This extra light and ability to have incased blinds (so my kitties don't wreck them) is wonderful. I would do it again and would use this provider.

We paid a lot for these windows (hence the 'fair' given for price), but I feel that you get what you pay for. We had these windows through the winter and they were excellent. The sales rep was great to work with, but they are supposed to be good with people so that was not a big surprise. What I liked about Renewal is how they handled their mistakes. They were very big on customer service. Out of the 20 windows we had they measured incorrectly on one and had to send it back. They obviously took care of it right away. When they came back to install that window they noticed a small scratch on a different window that neither my wife nor I saw, and they completely replaced that brand new window. They wanted everything to be perfect. They also got the varnish color slightly off on one window and fixed that immediately. Lastly after installing windows in the bathroom I noticed two nails sticking out of the wall. They came the next day to fix this issue. So, it's clear that Renewal was perfect from the get-go, but I liked that they immediately responded to all issues without asking for more money or making me wait. They had great customer service and I felt fine letting them work with no one home all day. They are pricey, but in my opinion, they were worth it since windows are a long investment.

These composite framed windows are the best material on the market for new windows. They look outstanding also.

We are very definitely pleased with the all of the work done so far. Their professionalism of our account manager, all the staff and crews we've dealt with is above reproach. The installation crews have been very considerate about our property and their work is top notch. Upon completion of each job, it was like they had never been here. Everything was left just as they found it except that the windows in those rooms were new.

The new window is just what we wanted, well installed, and absolutely beautiful!

Jason came out to my house and I asked him to give me quotes on the defective window from another manufacturer and then all the remaining windows, just in case. He was very helpful, friendly and courteous as always. I elected to replace two sets of windows with a maple finish to go with my floors. Branden came out to install them a few weeks later. He did an excellent job not disturbing the new tile surround in the kitchen, as well as working around all my computer cords in the den. He also promised not to leave the company until I get the rest of my house done. I would highly recommend this group for any windows you need replaced. My new windows are just beautiful and I'm very happy with how they came out. I will continue to use them in the future for my next project.

It worked out well. They did a careful job of matching the color of the trim. They are timely, do a good job, and are not cheap but you get what you pay for with them.

The order has been placed and installation will take place shortly. The last time we had an installation the crew did a very good job and they were professional and cleaned everything up when they were finished.

Great job love the new windows and doors

The installation was excellent and efficient. We are very satisfied with the workmanship. Now that the temps outside are colder, it is a real joy to sit at our dinette table and not feel the draft as we did with the old door. The price was higher than other contractors, but we knew we would get a good product. The woodwork around the door was installed efficiently and stained and varnished at their shop before it was installed. The woodwork looks so good that I will consider adding the same to other windows we replace.

Salesperson suggested going with a sliding window rather than double hung due to the window dimensions. I agreed and am glad he suggested this (whereas sales people from other companies did not). I was told the window would be installed before Thanksgiving, but it was not. When it was the following week, I noticed two glaring problems: on the inside, the color of the extension jamb was incorrect and had to be removed and redone. Don't know why the installer even put it in in the first place since it was obviously incorrect. Furthermore, he didn't have the right color of trim for the interior. The second glaring problem was that the color of the materials on the exterior was way too yellow compared to our other existing window and door. I don't know why this happened - may have been simple miscommunication - but regardless of the reason, I wanted it changed. When I contacted the company, the person I spoke with was outright rude and challenging, but agreed to make the change on the exterior. When the installer returned to make both the interior and exterior changes, he didn't have the right exterior piece nor the right color of screen. Even though I knew someone would be back with the correct materials, the rude person contacted me, stating I needed to pay the balance of the bill. I said I would when the project was finished. He said it was, "except for the one piece and the screen." I told him that, until those two things were delivered and installed, the project was NOT finished and I would NOT make the final payment. He continued with his rude attitude, but conceded. I made the final payment on the day the new piece and screen were installed. I do like the window, both the appearance and quality, and my initial experience with the sales person, who I had also dealt with when I purchased another window earlier this year. However, the rude person left a sour taste in my mouth, which is disappointing since I am considering replacing two more windows in the spring.

Renewal by Andersen was great to work with. Their sales pitch wasn't high pressure, and they arrived on time, were professional, and cleaned up after themselves. The whole job took just 2 days and the windows look great.