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Quality Fireplace & Chimney Service

Chimney Sweep, Chimney Repair, Fireplaces,

About us

We answer our phones live during business hours. We employ multiple crews to attend to your needs quickly. We can diagnose water leaks with great accuracy and reliability. We are certified by the Chimney Safety Institute of America. We are members of the National Chimney Sweep Guild and Wisconsin Guild of Chimney Service Specialists. We are fully insured. We have over 36 years experience.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!

Services we don't offer

We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 418 reviews

Cindy H.
09/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary Anne E.
09/2015
3.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned the chimney |I had someone later check the chimney.. and they said they could see that it wasn't done completely. I hired someone after to re-do the cleaning. |I was told I needed to buy addl services, but after reviewing with two other providers, I could have it done differently for less.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$350

Response from Quality Fireplace & Chimney Service
First of all we were there on July 10, not August 10. Secondly, the total charge was $239 not $350. The work we did was the same professional service we provide to all the other members who give us an A, however there were significant gaps and cracks in the flue liner that it was deemed unsafe to use and we provided a proposal to complete the repairs. The member opted not to do the repairs, but again, we did nothing wrong or incomplete and do not deserve the poor grades given. I have tried multiple times to contact this member to attempt to take care of any issues without response.

Leigh B.
07/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Replaced bricks in the chimney and sealed it. Great, they did a wonderful job and the cleanup was the best!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Leigh B.
06/2015
5.0
roof snow removal
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Sandra K.
06/2015
5.0
roof snow removal, roofing
  + 0 more
unknown
Description of Work: We will be using this provider in the future, just waiting for completion of a new roof before we tackle the chimney. Can't speak to their work yet, so will have to review again in the future. |Appreciated the photos taken within our flu to help describe the repairs needed.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristine S.
06/2015
4.0
chimney sweep
  + -1 more
unknown
Description of Work: it went well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Ayame M.
05/2015
5.0
chimney sweep, fireplaces, roofing
  + 1 more
I am happy with the work.
Description of Work: Brian did a great job cleaning and inspecting our wood burning fireplace. Brian and his partner used a video camera to inspect the inside of the fireplace and he went on the roof to inspect everything up there. They were fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Lowell H.
05/2015
5.0
chimney caps, chimney sweep
  + 0 more
unknown
Description of Work: Placed a chimney liner and cap for a hot water heater. The installer was prompt and courteous. He willing answered questions. Clean up was complete. The finished job looks very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jeffrey C.
04/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Eric T.
04/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Michelle H.
04/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: I bought an Angie's List deal for a chimney sweep. They were efficient, clean, and thorough. They were friendly and provided an estimate on further work that I needed done on my chimney (fix the damper). They didn't try to persuade me to get the work done now, which I greatly appreciated. I will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Wendy R.
04/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: they fixed the crack in the flue of the chimney and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,733

Wendy D.
03/2015
5.0
chimney repair, chimney sweep
  + 0 more
great
Description of Work: clean and repair chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Louisa S.
03/2015
4.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: They cleaned my fireplace and replaced a small gas starter pipe. I had sent photos of the broken starter when I set up my appointment and they assured me they would come with the replacement part when they did the cleaning. They did not arrive with the replacement part and needed to set up a second service call for which I was charged an additional $150 for the part and installation which took 5 minutes. Unsure how well fireplace was cleaned because it still smells smoky when not being used.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$179

Robert K.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: chimmney sweep good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned and inspected chimney. He was professional and courteous. He provided good feedback from his inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Susan B.
02/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne D.
01/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara, John B.
01/2015
5.0
fireplaces, roofing
  + 0 more
Fine.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$52

MIKE AND ADELE E.
01/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Martin S.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I was Very satisfied with the service I received. They arrived promptly. They performed the service in the amount of time estimated and cleaned up when finished. I was given the Angie's List discount promised. All in all, I was very satisfied and would recommend this company without hesitation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kirk P.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
ALl went well.
Description of Work: Cleaned and inspected my Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Ted E.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THOMAS C.
12/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: CHIMNEY INSPECTION & SWEEP--WENT VERY WELL

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$239

MARY D.
12/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney sweep & inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Roofing,
Masonry

FAQ

Quality Fireplace & Chimney Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Quality Fireplace & Chimney Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Quality Fireplace & Chimney Service offers free project estimates.
No, Quality Fireplace & Chimney Service does not offer eco-friendly accreditations.
No, Quality Fireplace & Chimney Service does not offer a senior discount.
Yes, Quality Fireplace & Chimney Service offers emergency services.
Yes, Quality Fireplace & Chimney Service offers warranties.
Quality Fireplace & Chimney Service offers the following services: Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!
We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed