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Quality Fireplace & Chimney Service

Chimney Sweep, Chimney Repair, Fireplaces,

About us

We answer our phones live during business hours. We employ multiple crews to attend to your needs quickly. We can diagnose water leaks with great accuracy and reliability. We are certified by the Chimney Safety Institute of America. We are members of the National Chimney Sweep Guild and Wisconsin Guild of Chimney Service Specialists. We are fully insured. We have over 36 years experience.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!

Services we don't offer

We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 418 reviews

Toni P.
02/2018
5.0
chimney sweep
  + -1 more
Went well.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Fireplace & Chimney Service
Thank you for taking the time to grade us. We appreciate it and your business.

susan B.
10/2017
5.0
chimney sweep, chimney repair
  + 0 more
Great!!!!!!!!!!!!!!!!
Description of Work: Chimney repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodie M.
08/2017
5.0
chimney sweep
  + -1 more
Very well and very knowledgeable
Description of Work: Chimney cleaned and chimney checked out!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

minal S.
04/2017
5.0
chimney sweep
  + -1 more
He did a good job.
Description of Work: They provided a chimney cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Susan B.
04/2017
5.0
chimney sweep, fireplaces
  + 0 more
Excellent!!
Description of Work: They cleaned the chimney and checked it out. They also cleaned my pellet stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
11/2016
5.0
masonry, chimney caps, chimney repair
  + 1 more
Great! Will note again!
Description of Work: Main Exterior chimney leaking, required tuck pointing .Also repaired second chimney and large planter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Joan G.
11/2016
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
neat. clean and got the job done
Description of Work: chimney sweep, replace cap and some lintel repair work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Mary M.
09/2016
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven B.
08/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Price was less than I expected. The quality of workmanship looks great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
06/2016
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: They cleaned the chimney and the fireplace and inspected the fireplace and the chimney. I do not remember the exact cost but it was reasonable as I compared it to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DALE C.
05/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

marci H.
04/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa L.
04/2016
2.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: In late January of 2016, I bought a chimney sweep and video inspection service from Quality Fireplace & Chimney Service through Angie's List online. It turned out that the employee who gave me a quote did not even bring his video inspection with him when he came to his appointment. He did not sweep the chimney because it was not necessary to do so. When I complained to the owner later on, I received a full refund. |

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$239

Response from Quality Fireplace & Chimney Service
The actual total cost was zero here. Our employee was unprepared for this appointment and he is no longer with our company. We apologize for this and will not tolerate this kind of service anymore.

Susanna B.
04/2016
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$239

PAULETTE T.
04/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: We have our chimney cleaned every year. This was the 1st time we used Quality Chimney. We will use them again in the fall. I can't remember the price we paid but I do know that it was about $100 less than the service we have used the last 10 years. Quality did a prompt and through cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Faye G.
03/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Very professional as well as personable!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenni B.
03/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Two gentleman came to do the job. The one explained everything before he did the work. They were very thorough and very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra R.
03/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey F.
02/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Teresa K.
02/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney. Educated me won future care and needs so I can prevent larger repair bills. This including informing me on how to do a minor repair right away rather than pay someone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael F.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned the chimney. Did a safety check on chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ed W.
01/2012
5.0
chimney repair, chimney sweep
  + 0 more
They are very good. I spent $249 on their services. They do a video camera inspection which is very good. That’s why I use them. They do a very thorough inspection. They have the experience to do the job and they can do it forever. I will absolutely continue to use their services again in the future.
Description of Work: I used Quality Fireplace Inc. They do the annual cleaning for my fireplace. So it was sometime in November of 2011. They do the inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Jack L.
01/2012
5.0
chimney repair, roofing
  + 0 more
The group was very competent and I have zero complaints.
Description of Work: They replaced chimney bricks and also placed a new roof on. I believe they did this through a different company but it was the same people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Thomas W.
10/2011
5.0
chimney sweep
  + -1 more
The technicians arrived right on time and were very professional. They were telling me what they were doing and loking for and made me every confident of their knowledge and skills. I will use this company again.
Description of Work: Chimney sweep... When I called they were able to fit me into their schedule two days later. Very good experience with this compasny and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

MARK & JANE B.
10/2009
4.0
chimney sweep
  + -1 more
They did a good job and I would use them again.
Description of Work: I hired them to sweep the chimney.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Roofing,
Masonry

FAQ

Quality Fireplace & Chimney Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Quality Fireplace & Chimney Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Quality Fireplace & Chimney Service offers free project estimates.
No, Quality Fireplace & Chimney Service does not offer eco-friendly accreditations.
No, Quality Fireplace & Chimney Service does not offer a senior discount.
Yes, Quality Fireplace & Chimney Service offers emergency services.
Yes, Quality Fireplace & Chimney Service offers warranties.
Quality Fireplace & Chimney Service offers the following services: Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!
We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed