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Quality Fireplace & Chimney Service

Chimney Sweep, Chimney Repair, Fireplaces,

About us

We answer our phones live during business hours. We employ multiple crews to attend to your needs quickly. We can diagnose water leaks with great accuracy and reliability. We are certified by the Chimney Safety Institute of America. We are members of the National Chimney Sweep Guild and Wisconsin Guild of Chimney Service Specialists. We are fully insured. We have over 36 years experience.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!

Services we don't offer

We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 418 reviews

Alix C.
11/2012
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
Professional and thorough. Good job.
Description of Work: Chimney cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

George M.
11/2012
5.0
chimney sweep
  + -1 more
Just super! We enjoyed having the cleaner and appreciate the quality service.
Description of Work: Very neat and tidy. Great advice for future service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Maria T.
11/2012
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
Great guys, efficient, punctual. Highly recommend.
Description of Work: Cleaned and inspected chimney and eventually installed a need chimney cap. Very courteous, pleasant people. They are my "Chimney Guys" from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ashley H.
11/2012
5.0
chimney repair, chimney sweep
  + 0 more
Our chimney was fairly clean apparently (we recently moved into a new house and weren't sure what the status of the chimney was), so it was a very quick visit (15 minutes or so). For the $130 it seemed like an expensive fee, however, had we had an extremely dirty chimney, I'm sure the $130 would seem like a great deal! They arrived on time, and gave us some pointers for better fireplace function.
Description of Work: Chimney inspection and sweep.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ronald P.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
Mike was able to be on-site within 1 day of making contact with him. He worked very quickly, but I believe that he did a thorough job of sweeping my chimney. Not a trace of soot or dirt was left in my house, which is not the experience I've had with some other sweeps. He also evaluated a few cracks I had in the firebox and concluded that they were safe. He didn't try to upsell. Very professional.
Description of Work: Mike visually inspected the exterior of the chimney. He cleaned the chimney and vacuumed the firebox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert E.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
Service was great!! I placed an email in the morning requesting an appointment. I received a call shortly after stating that they were working a job in the area and would be able to fit me in that same day. Crew arrived on time exactly as stated and even placed a call to let me know when they were on the way. Can't beat same day service!! Ed and Kevin were both very friendly and the work they did was great. Thank you guys for a great experience and I will refer you to my friends and co workers!
Description of Work: Chimney inspection and sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Robert F.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
Ed and Kevin arrived and went to work immediately. They were very easy to talk with and ask questions of. I told Ed the inspector (from the purchase of the house) said there was no screening in the cap. He said he could install some screening, but after inspecting the chimney and cap he said there was screening and did not need any more. I was thankful for his honesty because I said I would pay him extra to install some screening. Both Ed and Kevin were very pleasant and knew what they were doing. Their tips about what to burn and what not to were especially appreciated. I would highly recommend them to anyone needing an inspection, sweeping or repair.
Description of Work: The Angie's List coupon was for inspecting and sweeping the fireplace. The fireplace was cleaned and vacuumed. They also reviewed how to use the damper and a few tips on burning wood. They put everything back as it was. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jonathan B.
10/2012
5.0
chimney sweep
  + -1 more
We used Quality Fireplace to sweep our chimney this fall and had a fantastic experience. They were prompt, courteous, clean and gave me a very honest assesment of how often I need to use this service based on how much I use my fireplace. The reason this was a big deal was because his honest advice will actually save me money. Next time I need this service I will definitely use Quality Fireplace.
Description of Work: We used Quality Fireplace to sweep our chimney this fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David M.
10/2012
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
Prompt, courteous, knowledgeable. Mike's quote was much lower than the other quotes I received. He was able to recommend repair rather than replace options. We went with those options. They came when they said they would and did what they said they'd do. The work was neat and well done. There was no mess left afterward.
Description of Work: Remove stones, grind old mortar out, reset stones. Grind out miscellaneous loose joints and tuckpoint. Grind out top course and tuckpoint. Replace caps with stainless caps. Grind out and patch cracks in concrete crown. Apply Chimney Saver waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Patricia D.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
I would recommend them to anyone! They were prompt and professional. They thoroughly cleaned and inspected the entire fireplace. They started by placing drop cloths around the area, took the entire fireplace apart and cleaned, went up on the roof for further inspection. They gave me recommendations about the chimney, roof and flashing. One of them literally "whistled while he worked" and it is so nice to hear someone happy while working. Their customer service was excellent.
Description of Work: Cleaned and inspected fireplace and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Pam C.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
They did a great job! The guys that came were neat, courteous and professional. They inspected the chimney and recommended a couple things in a helpful way without making me feel obligated to add-on any other services. I would definitely use them again!
Description of Work: They cleaned out the chimney and performed a full inspection of the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pete M.
09/2012
5.0
chimney caps, chimney sweep
  + 0 more
On time, quick, everything as promised. Very easy to work with.
Description of Work: The came to clean the chimney and also put on new chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daniel R.
09/2012
5.0
chimney repair, chimney sweep
  + 0 more
I bought the deal from Angie's List for $129.00. For a cleaning and inspection this is a very good price. I had a very easy time scheduling the appointment and received a 2 hour window. Mike showed up right in the middle of the window and started the cleaning and inspection. He did a thorough and complete job and was very conscientious about keeping things clean. He was very professional and courteous. He indicated that summer (June, July, August) is usually his slow time and that is the time to get the best prices for cleanings. I was very satisfied with the result of the cleaning and inspection and plan on using his services in the future.
Description of Work: I had my chimney cleaned and inspected. I usually do this every other year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Andrew G.
09/2012
5.0
chimney repair, chimney sweep
  + 0 more
Mike was super helpful, he thoroughly explained his process. As a new home owner I had a lot of questions; all were answered with respect and in terms I could understand. I never felt pressured to buy additional services. I'll definitely call him again next year.
Description of Work: Cleaned chimney; safety inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Aaron N.
09/2012
5.0
chimney repair, chimney sweep
  + 0 more
After burning wood 4-6 times a night over the course of 5 winters, we knew our chimney needed to be cleaned and inspected. We took advantage of a Big Deal for Quality Fireplace because the reviews were consistently positive. Quality Fireplace called us before we even had a chance to call them to schedule an appointment, which was the next day when I would be home anyway. The team was very professional, courteous, informative, and clean throughout the process, and even removed all the ash from the fireplace and vacuumed around the exterior of the fireplace. We will definitely use them again!
Description of Work: Fireplace and chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JOHN B.
09/2012
5.0
chimney repair, chimney sweep
  + 0 more
Great service. Scheduled for the day after I first called. Came out on time. Took care to keep area clean. At conclusion, ran a camera up the chimney to show me that it was clean! Gave good recommendations on how often this should be done and chimney function and repair. He difinitely knew his stuff.
Description of Work: Got chimney cleaned through discount Angie'slist special through Quality Fireplace. Cleaning of fireplace chimney took about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

frank N.
09/2012
5.0
chimney repair, chimney sweep
  + 0 more
I was extremely satisfied with the quality of the service, and would use this company in the future.
Description of Work: Quality Fireplace & Chimney Serviced cleaned by wood burning stove chimney. Service was prompt, efficient and all-around excellent. I received an analysis of the chimney pipe. A rust spot needed painting although is function of the chimney was not impaired. I recommend this service without qualification.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Tammy P.
08/2012
5.0
chimney repair, chimney sweep
  + 0 more
They explained what they would be doing, they were prompt, professional, and cleaned up the area before leaving.
Description of Work: Cleaned the fireplace and chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CAROL B.
04/2012
5.0
chimney repair
  + -1 more
-prompt bid -clear follow-up -timely completion of work
Description of Work: Chimney lining repair, new cap, and new flue mechanism

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ruth F.
03/2012
5.0
chimney sweep
  + -1 more
I would recommend them to my family and friends.
Description of Work: Fireplace chimney was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

PAT B.
03/2012
5.0
chimney sweep
  + -1 more
They did an excellent job. I was very pleased. I would hire them again if I had a need.
Description of Work: They cleaned our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAL H.
03/2012
5.0
chimney sweep
  + -1 more
Their service was good. The price was reasonable and they did a good job.
Description of Work: They cleaned our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Linda R.
03/2012
5.0
chimney caps, chimney sweep
  + 0 more
Their service was great. I have used them for several years. They are very personable. They come when they say they are coming. They are the experts and they do their job. They figure out what I need done and that is good.
Description of Work: They have done chimney sweep and they replaced a chimney cap as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARY B.
03/2012
5.0
chimney sweep
  + -1 more
They were excellent. They did a really great job. Their price was very reasonable compared to other people that I had called. They were able to do the work within a short period of time. They were prompt, and polite. They did a great job.
Description of Work: They did a chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

larry N.
03/2012
4.0
chimney sweep
  + -1 more
In my view, it easily cost double than what it should have.
Description of Work: I had a chimney sweep done.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Fireplace & Chimney Service
Thank you for review. This customer used a $49 coupon too! Our total to send out both company owners who are both certified, insured, carry workman's comp and performed a thorough inspection was only $213!! So we should provide this service for $100?? Larry we would be out of business!!! "The stench of poor service will linger much longer than the sting of a higher price." We were actually out there on September 20, not October 20 and responded with next day service in our prime busy season.

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Roofing,
Masonry

FAQ

Quality Fireplace & Chimney Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Quality Fireplace & Chimney Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Quality Fireplace & Chimney Service offers free project estimates.
No, Quality Fireplace & Chimney Service does not offer eco-friendly accreditations.
No, Quality Fireplace & Chimney Service does not offer a senior discount.
Yes, Quality Fireplace & Chimney Service offers emergency services.
Yes, Quality Fireplace & Chimney Service offers warranties.
Quality Fireplace & Chimney Service offers the following services: Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!
We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed