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Quality Fireplace & Chimney Service

Chimney Sweep, Chimney Repair, Fireplaces,

About us

We answer our phones live during business hours. We employ multiple crews to attend to your needs quickly. We can diagnose water leaks with great accuracy and reliability. We are certified by the Chimney Safety Institute of America. We are members of the National Chimney Sweep Guild and Wisconsin Guild of Chimney Service Specialists. We are fully insured. We have over 36 years experience.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!

Services we don't offer

We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 401-418 of 418 reviews

Steven P.
01/2014
4.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Eric A.
07/2013
3.0
chimney sweep
  + -1 more
unknown
Description of Work: The service provider called me today. He said he will not honor the coupon, but he will apply the $99 towards the current price of $239. I would prefer a refund.
Rating CategoryRating out of 5

Response from Quality Fireplace & Chimney Service
We ran a super special in January to fill our slow time. It clearly stated work must be done by March. He called in July and wanted to use expired certificate. Since our current price is $279 and our current deal is $249 we were willing to do work for $140 difference. Customer was issued a full refund.

ANDY W.
05/2013
5.0
chimney sweep
  + -1 more
great job
Description of Work: Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Quality Fireplace & Chimney Service
Thanks [member name removed], it was a pleasure to work with you!

Veronica L.
04/2013
5.0
chimney repair, chimney sweep
  + 0 more
Fantastic
Description of Work: Came in on time and did a excellent job if inspectng and cleaning my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Quality Fireplace & Chimney Service
It was a pleasure to work for you! We look forward to your next service!

Briant R.
04/2013
5.0
chimney caps, chimney repair
  + 0 more
no issues
Description of Work: cleaned our chimney and told us of some maintenance we may need in future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucretia D.
04/2013
5.0
chimney sweep
  + -1 more
See above.
Description of Work: I was not home at the time, but according to my husband they were very prompt. Our chimney according to them wasn't very dirty and they were in and out in about 15 minutes. They put down clothe on the floor to keep it clean. They did a very nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James H.
02/2013
5.0
chimney sweep
  + -1 more
see above
Description of Work: this companhy cleaned my chimney and fireplace. They were on time, did a good job, cleaned up after themselves and charged a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Quality Fireplace & Chimney Service
Thanks for using us during the slow winter season.

frank N.
01/2013
1.0
chimney sweep
  + -1 more
.
Description of Work: I have written a review previously, Somehow it was not accounted for. Your office cancelled my payment for reasons unknown. Reluctantly I spent several hours attempting to get the concern paid. After several weeks and numerous phone calls, my payment was enacted. Kindly cancel my subscription to Angies list. I am completely and totally dissatisfied with the poor service and incompetent transaction business attention to my first and initial use of the list. The chimney service was excellent; however the president also spent much effort in receiving payment. He called me regularly over a three week period. Signed: Dr. Frank Nardine
Rating CategoryRating out of 5
Yes, I recommend this pro
$0.01

Response from Quality Fireplace & Chimney Service
This problem was with Angies List business center, not our company. I would request that this grade be applied to AL and not us.

bj W.
01/2013
5.0
chimney repair, chimney sweep
  + 0 more
well
Description of Work: chimney inspection + chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Angela B.
12/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The 2-man crew came in for a routine chimney sweep. They were friendly, efficient and cleaned up after themselves. We would recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan W.
11/2012
5.0
chimney repair, chimney sweep
  + 0 more
Very professional, will use again
Description of Work: Cleaned chimney and performed safety inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Ann C.
10/2012
4.0
chimney caps
  + -1 more
unknown
Description of Work: They installed a stainless steel chimney cap. Could not do video of chimney because I did not have a fireplace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Carolyn P. K.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
See above.
Description of Work: I originally purchased and Angie's list special for a fireplace/chimney cleaning. I was able to get an appointment within a week of calling. They were professional and careful, sealing off the fireplace so that ashes didn't blow everywhere. I also had repair and remortar fireproof tiles that had come loose. I haven't had a fire yet as the work was done today, but am pleased with what I can visually inspect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DUANE K.
10/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Very thorough chimney cleaning, no mess whatsoever!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Robert B.
10/2012
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Total chimney cleaning, repair damper and install new stainless chimney cap after inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

DAVID AND DIANE B.
09/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Mike and his assistant showed up promptly as scheduled. They pointed out the cleaning that needed to be done. They did say our chimney looked in great shape and did not force-sell additional, unnecessary and expensive items. They were clean, knowledgable and very professional. I would use them again without hesitation and will recommend them to our friends.
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott H.
03/2012
5.0
fireplaces
  + -1 more
They were more expensive.
Description of Work: They gave me an estimate to replace the whole fireplace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed W.
12/2010
5.0
animal removal, chimney caps, chimney repair, chimney sweep, fireplaces, gutter repair, roofing
  + 5 more
Excellent!!!
Description of Work: Very Responsive and Professional. On time and very neat!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Roofing,
Masonry

FAQ

Quality Fireplace & Chimney Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Quality Fireplace & Chimney Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Quality Fireplace & Chimney Service offers free project estimates.
No, Quality Fireplace & Chimney Service does not offer eco-friendly accreditations.
No, Quality Fireplace & Chimney Service does not offer a senior discount.
Yes, Quality Fireplace & Chimney Service offers emergency services.
Yes, Quality Fireplace & Chimney Service offers warranties.
Quality Fireplace & Chimney Service offers the following services: Chimney - cleaning & repair, rebuilding, relining, flashing repair, chimney waterproofing, tuckpointing, inspections, fireplace repair, chimney caps, dampers, concrete crowns, new metal tops, masonry repairs, conversions from gas to wood, chimney removal, water heater/furnace liners, roof repairs, fireplace insert installs, and refacing. We DO NOT work with pellet stoves whatsoever. We order and install fireplace inserts from reputable brands such as Regency, Nova, Majestic, and more!
We do not install or service pellet stoves or dryer vents nor do we work on any grills.

Contact information

1337 Pearl St, Waukesha, WI 53186

http://www.QualityFireplaceInc.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed