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Cream City Tub & Tile

Bathtub Restoration, Countertops and Backsplashes, Ceramic Tile,

About us

For faster service, call direct (262)352-5384. Mention finding us on Angie’s List and we will give you a discount on our services.

Business highlights

30 years of trusted experience

Services we offer

Bathtub, shower, sink and shower reglazing, countertop repair and refinishing. Kitchen and bathroom remodeling - including, but not limited to - plumbing, drywall, tub/shower surrounds, sinks, fans, etc. Ceramic tile work - walls, floors, shower surrounds & backsplashes.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
1%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 76-100 of 163 reviews

Tom M.
01/2017
5.0
bathtub refinishing
  + -1 more
Great job adding a finish to our 1940 installed porcelain on steel tub.
Description of Work: Bathtub resurface

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Sharon T.
01/2017
3.0
bathtub refinishing
  + -1 more
Initially was satisfied with the job. It has been a little over 7 months and now the tub is chipping in spots even though I am extremely careful about caring for the surface. I only use Dawn dish soap to clean it and nothing abrasive. Will have to have them come out and repair those areas and was told I would be charged a service fee.
Description of Work: Had bathtub resurfaced

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from Cream City Tub & Tile
[Member Name Removed], Please give us a call, as we have tried to call you without any response. Sincerely, Andrea Kain (262)352-5384 Cream City Tub & Tile

Derek S.
12/2016
3.0
bathtub refinishing
  + -1 more
Installer was polite and prompt. After the job was complete several imperfections were noted. Mainly hairs and other debris in the glaze finish. The provider returned to fix the issues. The second repair was better, but not perfect. The glaze then peeled around the drain. The provider returned and addressed the issue. Within the past week a bubble of water formed under the glaze and above the bath. It eventually ruptured and now the entire bottom of the tub glaze is peeling.
Description of Work: Glaze our bathtub

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$299

Response from Cream City Tub & Tile
We apologize that there have been issues with your tub. Unfortunately when spraying in a house, some imperfections cannot be avoided. The reglaze has a 5 year warranty, and we stand behind that. We will come out and take care of the issues.

Charles V.
12/2016
5.0
bathtub refinishing
  + -1 more
Wonderful, simply wonderful. John was prompt and courteous. He answered all of our questions and explained the process. We are extremely happy with the results, and will not hesitate to recommend Cream City Tub and Tile to anyone we know.
Description of Work: Full tub refinish, installed a non-slip tub mat, and caulk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Sue D.
11/2016
5.0
bathtub refinishing
  + -1 more
It went better than expected. They were efficient, he answered questions and concerns. I would hire them again.
Description of Work: Needed my tub re-glazed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Claudia M.
11/2016
1.0
bathtub refinishing
  + -1 more
No work done. They never came after saying they would do job.
Description of Work: I called and was told he would refinish a pedant all sink after picking it up at my house. I called numerous times in the following weeks, He never returned calls or came to get the sink

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Cream City Tub & Tile
Hi [Member Name Removed], John did return your call and left a voicemail stating that he was unable to carry the sink from the 3rd floor. If you would be able to have someone carry the sink down and reinstall it, we would be happy to reglaze it for you. Please give either John at 414-687-2713 or myself a call to discuss. Sincerely, Andrea Kain, Cream City Tub and Tile 262-352-5384

hugh C.
11/2016
5.0
bathtub refinishing, ceramic tile
  + 0 more
Their was several weeks before work good be done but they met the schedule date. It is basically a 2 day job . 1st day they mask and spray with epoxy. 2nd day they come back and caulk. On 2nd day the supervisor came along to inspect the job. The job turned out excellent. I would recommend them
Description of Work: Special on tub bathtub refinishing and extra to do the surround tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$700

Linda T.
11/2016
5.0
bathtub refinishing
  + -1 more
John and his team were fantastic! They were all professional, courteous and very knowledgeable about the work they were performing. I would highly recommend them.
Description of Work: They refinished my bathtub and installed a new tub surround

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
11/2016
5.0
bathtub refinishing
  + -1 more
John did an outstanding job. The tub is a beautiful Kohler white to match other fixtures in my bathroom. While he stated it would be slippery, our tub has molded traction embedded so it's not slippery! Don't hesitate to call on John!
Description of Work: Bathtub refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

john H.
10/2016
5.0
bathtub refinishing
  + -1 more
They were amazing and helpful but could not provide the service
Description of Work: Full Bathtub Refinish with Warranty

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cream City Tub & Tile
Thank you so much for the great review. Please keep us in mind for future Kitchen or Bathroom projects.

D G.
09/2016
5.0
bathtub refinishing
  + -1 more
The service and the products were both excellent. Would recommend them to anyone looking for their line of service.
Description of Work: Planned on re-glazing of current tub, but was advised that my tub is in very good condition and did not need this done. Had them re-seal the tub and install a permanent non-slip bath mat to bottom of tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Kathleen S.
09/2016
5.0
bathtub refinishing
  + -1 more
John did a great job, the tub looks brand new again. John was very nice, and completed the work timely, he cleaned everything up when he came back the next day to caulk the tub.
Description of Work: We had our bathtub refinished

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Michelle C.
08/2016
5.0
bathtub refinishing
  + -1 more
Cream City Tub & Tile did an outstanding job on our tub. His attention to detail and perfectionism was more than we expected. I highly recommend his services!
Description of Work: Bathtub Resurface

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keith R.
08/2016
5.0
bathtub refinishing
  + -1 more
John was professional, dependable and a delight to work with. We were doing a complete bathroom remodel, and he coordinated with the other workmen and made project a success. John is, in my estimation, the most ethical professional I have ever worked with. I recommend him without reservation.
Description of Work: Tub refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike R.
08/2016
5.0
bathtub refinishing
  + -1 more
We set up the arrangements with Cream City. They gave us the Angies List price and charged a small trip fee to go out of town. They stripped the old finish off, reglazed the tub, added a non-slip mat, and caulked. It looks fantastic. My father-in-law loves it. We are so amazed at how the tub looks like new! I'd definitely have Cream City do more work for us in the future.
Description of Work: Cream City refinished my parents-in-law bathtub in Two Rivers, WI. Cream City gave us the Angies List price and charged a small trip fee to go out of town. The finished the tub, and it looks fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Bev D.
08/2016
5.0
bathtub refinishing
  + -1 more
They juggled their schedule so that they could come the same day because they knew I was upset. They were extremely professional, courteous and did an absolutely fabulous job! I would hire them again in a heartbeat.
Description of Work: I needed my bathtub refinished, and I had called someone who never showed up. I was frustrated and called Cream City.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth V.
08/2016
5.0
bathtub refinishing, ceramic tile, home remodeling
  + 1 more
After an initial communication glitch, the process went well. It required two half days of work. After the new tile was initially installed and John had left, I noticed that some of the tiles were touching and that the gaps for the grout installation almost looked wavy. I left a message on John's voicemail and he was back at the house in under an hour to make adjustments. He showed me how the spaces on between tiles were not uniform and that this not unusual with natural stone. In addition, during the initial visit to price the job, John recommended a counter shop in the Chicago area which we eventually hired to replace our Formica counters with granite.
Description of Work: We replaced the ceramic wall tile behind our stovetop with marble subway tile on mesh sheets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah L.
07/2016
5.0
bathtub refinishing
  + -1 more
Very well I was very satisfied with the results. John was very neat and tidy, cleaned everything when he completed the work. I would definitely recommend this company to anyone that need this kind of work done.
Description of Work: I had my bathtub refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary M.
07/2016
5.0
bathtub refinishing
  + -1 more
Everything went well. Just an FYI. There is an odor from the process that was lasted a day or so.
Description of Work: Needed my tub resurfaced. For an extra $65.00, they added caulking and a mat. Bath tub looks like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori T.
07/2016
5.0
bathtub refinishing, home remodeling
  + 0 more
It went very well and looks wonderful. John and Andrea did an awesome job and I couldn't be more pleased! I had bought a new sink that barely fit the opening but John made it fit. And the tiles by the tub look so nice (like new).
Description of Work: Bathtub refinishing, new bathtub drain, grouting, installing new bathroom sink and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

RUSSELL W.
07/2016
5.0
bathtub refinishing
  + -1 more
He was prompt, polite and did the surround same day which wasn't scheduled. Friendly, and was welcomed us to watch finishing touches. Explained every thing thoroughly.
Description of Work: Coated tub and surround with spray on stuff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Steven L.
06/2016
5.0
home remodeling, bathtub refinishing
  + 0 more
John was skilled & knowledgeable, he honored our special Angie's List price, even though we had to do some plumbing before he could complete the job on his first visit. Very happy with the results!
Description of Work: Tub reglaze, caulk, slip free mat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$365

lee O.
06/2016
5.0
bathtub refinishing
  + -1 more
Bought service at angies for saleprice . They allowed us time tile tub before they came (4 months). They were prompt, pleasant & professional. Tub looks better than new, hopefully it stands the test of time.
Description of Work: Recoat / seal bathtub. Install new drain stopper and overflow cover. Install tub non-slip matt & caulk tub surround.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Edward K.
05/2016
5.0
bathtub refinishing, home remodeling
  + 0 more
John clearly related the process used coat the tub cautioned us about fumes & we ventilated. Left clear instructions about care & cleaning of newly coated tub.
Description of Work: The pink bathtub was coated to become glossy white! Room was shielded from paint over spray with plastic & paper. Grab bars and non slip mat installed later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Janet B.
05/2016
5.0
bathtub refinishing
  + -1 more
We were very pleased with the professionalism and work that was completed by John and Andrea. They were easy to communicate with...were punctual and very helpful in finding a solution to our particular situation. Their work is fantastic and we are more than pleased that we hired them for this job. We would DEFINITELY recommend this company
Description of Work: Painted our spa tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

N8374 County Rd Y, Watertown, WI 53094

creamcitytubtile.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Countertops and Backsplashes,
Ceramic Tile,
Kitchen and Bath Remodeling,
Plumbing,
Cabinet Refacing and Refinishing,
Interior Painting,
Windows,
Flooring Sales and Installation

FAQ

Cream City Tub & Tile is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Cream City Tub & Tile accepts the following forms of payment: Check
Yes, Cream City Tub & Tile offers free project estimates.
No, Cream City Tub & Tile does not offer eco-friendly accreditations.
No, Cream City Tub & Tile does not offer a senior discount.
No, Cream City Tub & Tile does not offer emergency services.
No, Cream City Tub & Tile does not offer warranties.
Cream City Tub & Tile offers the following services: Bathtub, shower, sink and shower reglazing, countertop repair and refinishing. Kitchen and bathroom remodeling - including, but not limited to - plumbing, drywall, tub/shower surrounds, sinks, fans, etc. Ceramic tile work - walls, floors, shower surrounds & backsplashes.

Contact information

N8374 County Rd Y, Watertown, WI 53094

creamcitytubtile.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM