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Capital City Transfer Inc

Moving Companies, Storage

About us

Capital City Transfer, Inc. are your Madison movers providing local, long distance and international moving services. Customer satisfaction has always been a priority. We have a reputation for attending to customer's needs, wants and concerns. Our actions have resulted in a strong repeat and referral business. We have been moving precious contents of homes and offices across town and around the world for more than 45 years. We have moved everything from priceless heirlooms to delicate high-tech equipment and irreplaceable objects. This business has always been locally owned in the Madison area. Current owners since 1976. The beliefs today are the same as yesterday: give quality service for a fair price. Our motto today is "If you use us, you'll recommend us."

Business highlights

79 years of trusted experience

Services we offer

Moving - Local, Long Distance & International, Residential & Office, Packing & Crating, Storage

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.877 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 77 reviews

Jenny M.
03/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Household move across town

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Capital City Transfer Inc
Thank you for taking the time to post a review. We truly appreciate the time taken.

Barbara I.
02/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Capital City did a great job of helping us downsize from a 2000 sq ft house to a 1000 sq ft condo. We needed their help only with large furniture items/appliances. They were prompt and efficient. Many of our household items were donated to a family in need. They helped with this delivery and were very, very professional with the family who received the donated items - couch, recliners, kitchen items, queen bed, twin bed, and nightstands, dressers, etc. I would definitely use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Capital City Transfer Inc
Thank you so much for taking the time to post a review. This is one way that we check to make sure we are doing the job expected of us. Enjoy your new home.

Mary M.
12/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved sister-in-law from Cedar Rapids, Iowa to Madison, WI.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Capital City Transfer Inc
Thank you for taking the time to write a review! We hope your sister enjoys her new home.

Rhonda G.
06/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Betsey O.
06/2015
5.0
moving companies
  + -1 more
They were great.
Description of Work: They packed and moved me.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Wendy S.
04/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Had a few issues during pricing of my move due to the need to pick up my things on a Friday and deliver after 2:00 p.m. on Monday. Price was not quoted correctly. Movers arrived on time on both occasions. Professional all the time and did the move in a very timely manner. Would recommend them and use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from Capital City Transfer Inc
Thank you for taking the time to post a review of our services. We did pull the file and the initial estimate was given without set closing times, so it was based on normal business hours. Once the closing times were set and provided to us, we did redo the estimate to reflect such a late start in the day and the anticipation of going past 5pm, normal business hours. Ultimately the crew was able to finish the job faster than we estimated and the total bill was under both estimates given.

Marilyn M.
03/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved a treadmill from an apartment building to a home basement. They efficiently dismantled the treadmill for moving and reassembled it upon delivery. It was well done and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Capital City Transfer Inc
Thank you for taking the time to post a review. We will forward your comments on to your crew!

Judith B.
12/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital City Transfer Inc
Thank you so much for taking the time to post a review on us. We do use these to make sure that we are making our customers happy. Enjoy the new year!

Sandra S.
12/2014
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital City Transfer Inc
Thank you so much for taking the time to post a review. We know how busy everyone can get so we really appreciate it. Enjoy your new home!

Tracy B.
09/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: The team was very experienced and knew how to organize and pack the truck to be most efficient which translates to savings. They were polite and professional. I would definitely refer them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Capital City Transfer Inc
Thank you for taking the time to write a review. We will pass your comments on to the guys. We hope you are enjoying your new home.

Vic R.
04/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: We had self-moved many smaller items since our new home was only a couple miles away from our old home. There was a short delay on the morning we were scheduled to move but we received a call well ahead of time letting us know what would be happening. The moving crew was excellent, very courteous, friendly, and well organized. They moved our furniture and larger items, took great care not to damage either the items or the walls/trim in both the old and new location. I'm sorry at this time I don't remember the individual names on the crew but we would definitely use them again for future moves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Capital City Transfer Inc
Thank you so much for taking the time to write a review! We know everyone gets busy, but that is why we appreciate the reviews so much. Sometimes things do come up that cause delays in arrival, but we do work hard to make sure that is communicated with the customer. We hope you are enjoying your new home and have a great summer!

Scott S.
01/2014
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Capital City Transfer Inc
Thank you for taking the time to review and rate us. We know that everyone is busy, so we appreciate you taking the time. Enjoy your new home.

Lynn L.
01/2014
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital City Transfer Inc
Thank you for taking the time to post a reveiw. We know that everyone gets busy, which is why we appreciate all reviews.

Kathleen F.
10/2013
5.0
moving companies
  + -1 more
unknown
Description of Work: We had a very complicated move and they organized it beautifully. The crew was patient, friendly, and good natured about the inevitable glitches that arose. And they worked fast, even though it was an extremely hot and humid day, with heat indices over 100 degrees. Will definitely use them again if I need a mover!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Capital City Transfer Inc
Thank you for taking the time to post a review. We know everyone is busy, so it is always appreciated. We work hard to try and make an complications go as smooth as possible. While we are always concerned with weather and how it affects are guys, we always strive to give you the best move that we can. Enjoy your new home!

THOMAS S.
01/2013
5.0
moving companies
  + -1 more
This is the third time we've used Capital City Transfer, and they have always provided excellent service. Their estimates are competitive, they are very helpful through the planning stages, and the work crews are unfailingly courteous, careful, and efficient. This last move, they actually came in substantially under estimate. We highly recommend them.
Description of Work: Estmating, help planning, packing, and moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Capital City Transfer Inc
Thank you so much for your comments. We will pass along to our guys. We are always here to help, even it if it is just answering questions. We try to be right on or a bit over on our estimates, as much as possible, so that the end result is a good one for our customers.

Roland R.
10/2012
5.0
moving companies
  + -1 more
Excellent. The estimator arrived 2 weeks ahead and with our 200 deposit provided all necessary boxes which we packed. On day of move, three person team arrived on time, were clean, courteous, and efficient. Pending rain on move-out day caused some early anxiety, but Capital City handled the complication well. Miscommunication regarding wardrobes was handled within an hour without complaint. All were packed and loaded quickly. Donation pickup truck arrived at same time as movers were working, and both worked without conflict in tight confines. Plenty of blankets and protection for walls, furniture and floors and nothing was broken or damaged. We threw a couple of last minute curveballs at Capital City by witholding some last minute items from donation and increasing the load size, but Capital City just carried on with real professionalism. We provided lunch (day 1 - subs) and dinner (day 2 - pizza) and cold drinks during load/unload. Happy to support a local company doing good work.
Description of Work: Moved our 2400 sq ft home from Madison to Beloit. We packed boxes, they loaded truck. Required loading on one day and unloading the next. Team of three arrived on time with pre-arranged straight truck (not a tractor trailer). Capital City provided boxes with our deposit (~200 $) including dish packs. Wardrobes were rented the day of the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Capital City Transfer Inc
Thank you for your comments. Each move is a bit different and has it owns complications. Working through them with minimal affect to our customers is what we strive to do. I am glad to hear that we succeeded again. Thank you for feeding the guys and providing drinks. It is not something that is required, but it is highly appreciated by our crews! Keep us in mind if you have any further moving needs in the future.

Lisa B.
10/2012
5.0
moving companies
  + -1 more
It went really well! They arrived on time, moved all of the furniture we needed moved, set it all in place, had a good plan for how best to move everything, and made sure we were completely happy before they left our home.
Description of Work: Ty and Lawrence did an exellent job moving furniture for us. We were swapping uses for two rooms in our home--one in the lower level/basement and one on the second floor. Ty and Lawrence arrived on time, were very friendly and efficient in how the planned and then moved our heavy furniture, and Lawrence helped us set up a new TV stand for a large-screen plasma TV that wasn't set up; then they helped lift the very heavy TV onto the stand and made sure it was secure before leaving our home. They were terrific, and we'd definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Capital City Transfer Inc
I am so happy to hear that you had a good experience. That is what we strive to do with each move, big or small. Let us know if you need help in the future!

Tim P.
10/2012
5.0
moving companies, storage units
  + 0 more
Our experience with Capital City Transfer was excellent all around. Scott was our estimator. He's a friendly no-nonsense guy and he came back with a very competitive quote. He had no problem accommodating a 2 day storage period (at no extra charge!) nor some heavy/large/unusual items (a piano and other musical instruments). It was easy to choose CCT over their competitors. One of the best things about CCT is they let you take free used boxes from their location in Verona. Who knows how much this saved us in packaging costs! On move-out day, an experienced four man crew arrived, led by Larry. They did a quick walk through were I was able to explain some of the details about the specialty items. They guys were efficient and got everything onto the truck without a hitch. Move-in day was the same crew and they skillfully unloaded the truck and placed items and boxes where I wanted them. They helped put felt pads on furniture legs before it was placed to protect the new floors. Nothing was broken or damaged on either day. The entire move came in under the estimate.
Description of Work: Capital City Transfer moved my family's average sized household within Madison. Our belongings were stored for two nights at their location to give us time to replace some flooring at the new house. We packed ourselves using materials supplied by CCT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Capital City Transfer Inc
We are so glad that we were able to help you with your relocation. That is what we are here to do. Any feedback is always appreciated. If you need us in the future please do not hesitate to call.

Marcia R.
09/2012
5.0
moving companies
  + -1 more
The two men arrived on time and moved other furniture that was in the path of the china cabinet that was to be moved. They, also, worked with me on where on the new wall the cabinet would go. They finally set slider discs under the bottom half of the china cabinet after it was moved so that the painters could just slide the cabinet back against the wall after the painting was completed. In April, 2011, we moved to a new home using Capital City Transfer to move our belongings. They did an excellent job! Also, in the Fall of 2011, they returned to take a large, heavy entertainment center down to the lower level of our house after the purchase of a new piece of furniture. (Movers from the furniture store attempted, but were not able to get the old piece down the curve of the stairway.) Capital City Transfer was successful and did another professional job for us!
Description of Work: I wanted a 2 piece, heavy china cabinet moved to another wall in the lower level of our house before the painters came.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Capital City Transfer Inc
We love to hear from all our customers, but repeat customers are the best. That means that we are succeeding in making you happy! Thank you for taking the time to write a review. Not only does it help other Angie's List members, but it is something that we use internally as well to guage how our crews are doing. Thank you!

JoAnn H.
09/2012
5.0
moving companies
  + -1 more
Excllent Service from the estimate by Rolf thr the packing thru delivery thru unloading. Crew packed entire house in one day, loaded the next day and delivered across state the day after that. Crew was friendly and professional. Worked efficiently and in a timely manner. Crew unloaded in 90+ heat in five hours. They placed all furniture, boxes where we wanted. All of our items were here and in good shape.
Description of Work: Packed our 3 bedroom house, loaded and delivered across state in 4 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Capital City Transfer Inc
We love to hear from customers who had a positive move! Thank you for taking the time to comment and review us. The majority of our business is through referrals and this review helps us get the word out even more. Hopefully you are staying in your new home for awhile yet, but if anything changes, just give us a call.

Katie K.
08/2012
5.0
moving companies
  + -1 more
When I first called for the estimate, Scott came to my apartment and was very open and honest about how their company works and how they handle their estimates and pricing. He told me that he would estimate high, because I had so many stairs and so many books, and yet even with the 'higher estimate' - it still came in $300 less than all other estimates I received, and I ended up getting a fantastic refund of some funds after the move was completed! The team of movers was extremely friendly, professional, and impressive. They worked with an incredible level of efficiency, care, and speed. They were able to load my entire apartment from the third floor, into the truck, and then out of the truck at my new home across town in under 7 hours - and that includes an hour for lunch that I made them take! I have dealt with many moving companies and had many people handle my personal property. Capital City Transfer is by far the best moving company I have dealt with and I would recommend them to anyone moving short or long distances. Also, as you are packing, you can put a $200 down-payment towards your moving fees and then pick up as many cardboard boxes as you can pack in your vehicle.
Description of Work: They provided me with cardboard boxes and moved the contents of my third floor apartment to my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital City Transfer Inc
Thank you so much for the comments. We love to hear back from our customers as we do care about every move we do. Please let us know if we can help you again at a future date.

Rosemary S.
06/2012
5.0
moving companies
  + -1 more
What's nice is because they are tied into local movers. They are tied into where we moved to with all the logistics. So they take care of everything. It is really nice. They are very cordial and very helpful. I will use them again. We got estimates and their price is very good.
Description of Work: I used Capital City Transfer to move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN & LINDA R.
05/2012
5.0
moving companies
  + -1 more
Rolf could not have been more helpful and flexible in figuring out an economical way to perform this complex move. The movers were timely, remained cheerful despite getting trapped in the freight elevator, and they came in below budget.
Description of Work: They wrapped and picked up items from 2 locations in Madison, and delivered them to locations in Middleton and (after storaging for several weeks) Indianapolis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Calvin H.
04/2012
5.0
moving companies
  + -1 more
These guys were great! We were a local one bedroom apartment move but were treated like a big customer. Their estimates were accurate, they arrived on time, and were professional and friendly. Scott even stopped by during the day to check in and make sure that I was happy with how things were going. Everything made it into our new home without a scratch or dent. Communication before, during, and the follow-up afterwards was great. After hearing so many other moving horror stories I would definitely use Capital City again.
Description of Work: Moved already packed boxes and furniture from a 1 bedroom apartment to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

THOMAS S.
03/2012
5.0
moving companies
  + -1 more
They were terrific. Their estimating was good. They were prompt and the guys that showed did a great job. They were just excellent. They did the move quickly and well. I have recommended them to several people and they all liked them, too.
Description of Work: They did limited packing and moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,674

Contact information

204 Industrial Dr, Verona, WI 53593

www.capitalcitytransfer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage

FAQ

Capital City Transfer Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Capital City Transfer Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Capital City Transfer Inc offers free project estimates.
Yes, Capital City Transfer Inc offers eco-friendly accreditations.
No, Capital City Transfer Inc does not offer a senior discount.
No, Capital City Transfer Inc does not offer emergency services.
Yes, Capital City Transfer Inc offers warranties.
Capital City Transfer Inc offers the following services: Moving - Local, Long Distance & International, Residential & Office, Packing & Crating, Storage

Contact information

204 Industrial Dr, Verona, WI 53593

www.capitalcitytransfer.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed