Bethke Heating & Air Conditioning Inc

They did a good job and the furnace is awesome. I would use them again in the future.

They seemed to know what they were talking about. They came and did the work and did it right. When I asked them to put a pump in a certain location because of my height, they were accommodating.

They are very knowledgeable and have a great ability to work with people.

He gave us a 15 minute warning before he was going to arrive. He provided all the necessary services and I would use him again in the future.

They are a great company, everyone is really friendly.

Routine yearly check of furnace and maintenance. No difficulties found They are on time or call and let you know of any delays. They work quietly and wear covers on shoes. Are in an out quite efficiently. Not the same technician each time and each seems to have a different answer to questions about filter types and frequency of change. Furnace is only 2 years old and was installed by this firm.

I liked the way they worked out our unique problem and helped us buy them. They really did a good job and were very professional. They gave an estimate and even when they went over the budget, they didn't charge us extra and worked things in our favor. I will use them again in the future.

They were timely and professional. They did good work. They were quick about it. They responded very quickly and they were willing to come right away for the repair. They came when they said they would.

We have been happy with them. They did everything right away and the system has been great. The price was decent; they were very competitive.

I live in a very old house, and have had problems with heat ever since I'd lived there. Some of the radiators gave off heat, and some didn't. The thermostats no longer functioned. The boiler I had was about 75 years old! So when it finally came time to get a new boiler, I got bids from Bethke among others. Jeff Lindholm, Bethke's owner, gave me a very good bid for everything. After giving everything considerable thought, I went with Bethke. He sent over his best installers, Jason and Mark, and they worked all day until dusk, to get the job completed. Jason was extremely thorough and went over every single thing to make sure it was right. If he found something that wasn't quite right, he made sure it was right before he was done with it. They even cleaned up the mess on the floor of all the parts and debri that the boiler removal people had not picked up. After the installers had gone, I'd discovered a few radiators that still were not getting heat. (which were problematic for me over the years). I called Jason's work number and left a message. He called promptly at 7 am the next morning, and then again at 7:30. He and Mark were back over by 10:00 am, and they came back to the house, very professional and courteous, and worked on the cold radiators to get the water flowing through them. Jason also was concerned about a floorboard radiator that wouldn't heat, and he actually went outside, opened a window and crawled into the crawlspace to see if he could find any problems with the pipes! As it turned out, he discovered that the pipe that went into my back hallway wall was connected to the floorboard radiator and was able to get it opened for the water flow. I never knew what that pipe was, coming out of my wall and stopping about 4 feet up. I couldn't think of any function for it whatsoever! He also had to do some rewiring of the new thermostats so that the stats would control all the radiators. I was amazed and impressed at their work and thoroughness. Mark and Jason are such a good team. As it turned out, they got every single radiator and floorboard radiator to produce heat. I'm so glad I went with Bethke. My experience with Jason was very positive. His knowledge of boilers and all that is involved with them just amazed me. Just the experience of having Jason and Mark install my boiler made my decision to go with Bethke the right decision. I am very happy. Bethke has a 5-year warranty on parts and labor, and that was a plus too, as others only had one-year warranties.

We called Bethke Heating to give us a estimate for a new furnace/air install because of a coupon in the Dollars and Sense magazine. The next day, Bob, came out to give us an estimate. He stated that they had more specials going on if we purchased through them before September 30, 2011. He arrived at our house on Thursday, September 15. We showed him around, concerned that our ranch style home doesn't get as warm in the winter since we added on another room. He asked if we had gotten any other bids, and we told him that Bethke was the first company we had called so far. He suggested 2 different furnaces and did some quick figuring and told us it would cost around $7000.00. He wouldnt show us any of his figures. This included some other "free" things like a thermostat and either an April Air humidifier or an air cleaner. He pressed us to accept this bid and they could install it as early as next Tuesday (9/20). We said we needed to see an official bid in writing. He said he could get us that, but they had openings the beginning of next week to come out and install. We again said thanks, but we needed something in writing first, and that we would then have that to compare to other bids. He said he would get us a bid and either drop it off at our business or our house. We never heard from Bob again, or anyone at Bethke Heating for that matter. We have since gotten other bids, and they are all around $3100. Granted they do not include the "free" items, but one includes acutally intalling a couple more heat runs. It appears to us that Bob was trying to pull a fast one on us. It has been 3 weeks and he never got us an estimate, probably because he knew once we got other ones, we would realize he was trying to over-charge us.

They were responsive. I would rate them highly and would use them again in the future if necessary.

We have an annual service contract with them and get five different appointments yearly. They always arrive on time and are very courteous and clean. They also are neat, personable, accommodating and I will use them again in the future.

The guys were there on time and it took about 3 hours to install. Everything went great. We were happy that we received several discounts because we had our furnace installed before the peak season.

It went very well and their work is always good.

My wife had them come out about a noise the furnace they installed was making. They answered her questions and fixed it; she was happy with it. The people are professional and efficient. I will use them again in the future.

We got an estimate regarding a repair to our AC unit. This amount was based on the parts the rep. thought we needed. Later we were informed that the parts the rep thought we needed was not quite right. Instead of bending over backwards to helps us they suggested we contact a company that knows more about the brand we have. I respect a repairman who is upfront about what he/she does or don't know but in this case it felt more as if they couldn't be bothered. When it comes time to replace our unit (which will be soon) I'll be going with a more accommodating company.

I've used them for quite a number of years. They are quite satisfactory and good. They come when they say they are going to come and they follow through. They seem to do a good job because I haven't had any problems. I will continue to use them.

Air didn't work on 22 yr old central air conditioner. Turned out that the siding crew had turned off the circuit last winter. Service person turned it on, did yearly maintenance and said it was in good condition despite its age and no need to replace it. Whew!

Fabulous. They came with the right people and did the installation quickly and professionally. Jason was the installation specialist and was assisted with 2 other technicians. Ask for Jason for your installation!

Although we ultimately chose to use the heating contractor who had maintained our existing system over the past 5-6 years, Harker Heating and Cooling, to do this work, Bethke was a very close second choice. It's owner, Jeff Lindholm, was very knowledgeable, instructive and helpful in assisting us to determine the kind of system that would work best for us. Their pricing was competitive and it was a difficult choice, but we ultimately decided to use the contractor with whom we had personal experience, rather than using one with whom we had no personal experience.

We have had them for a long time and we keep using them because they do a good job. They were fast, efficient and competent. We would use them again if needed.

Very well. Have almost always used Bethke for heating needs and have never been anything but 100% satisfied.

It went fine. They were on time, checked it all out and said it was fine.

It was an excellent experience. They arrived early, very professional, we like the work they did, the furnace a brand we never heard of is terrific heating our house. They also replaced our water heater, it's larger than the old one, not sure that was necessary because we never ran out of water with the smaller old one.