Award winning. Since our establishment in 1976, A-1 Quality Steam has been providing award winning service to homeowners and commercial clients in southeastern Wisconsin, insuring that our clients will receive fast friendly service plus the best possible clean ever. A-1 Quality Steams's scrupulous cleaning procedures are proven to be the most thorough in the total care of your carpet and fine furniture. Yet A-1 Quality Steam doesn't charge inflated cost characteristic of comparable quality cleaning companies. Family owned and operated. The owner will be present on each job.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Carpet, mattress & upholstery cleaning. Air duct cleaning, allergy relief. Pet odor removal.
It did not go so well. He did not do a thorough job with it.
Description of Work: re-caulk the bathtub.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
shawn S.
11/2016
4.0
pressure washing
+ -1 more
I would give them a B. Overall it was a hit and miss.
Description of Work: exterior pressure wash of vinyl siding.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen O.
11/2016
5.0
carpet cleaners
+ -1 more
It was fine. They did a really nice job.
Description of Work: Cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$149
Jackie H.
11/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Great! The company was very professional and I would hire them again.
Description of Work: A sofa, chair and 2 ottomans were steam cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
10/2016
5.0
carpet cleaners
+ -1 more
After having my son and his family(wife, three kids ages 2 to 5 years old and their dog) live with us for eight months, it was time to clean the whole house when they moved into their own home. A-1 Quality Steam sent two men. They were friendly, conscientious and thorough in doing their job. One office was particularly soiled. Taking time to use a special soil remover and running their sprayer over the difficult areas twice, it now looks great. Hopefully I can keep it that way. All the areas of the house are clean and fresh. No dog hair, stains, etc. As empty-nesters, my wife and I are back to normal. Cost: $290 plus tax.
Description of Work: The job included carpeting in a great room, three bed rooms, two offices, stairs, large hallway and two area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306
Melinda V.
10/2016
5.0
auto detailing, upholstery cleaning
+ 0 more
A-1 was very professional and thorough. We had several add-ones to the promoted deal and we were offered a fair price for the rest.
Description of Work: Cleaning all of our living room upholstered furniture and associated pillows. We have a small dog who loves to lounge on the furniture so this was primarily to freshen it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,002
Marlene S.
10/2016
5.0
carpet cleaners
+ -1 more
really well and we are very pleased.
Description of Work: shampoo carpet areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa G.
10/2016
5.0
carpet cleaners
+ -1 more
Great. Alex was on time and did an excellent job. He removed stains and was very efficient. Will definitely use them again and recommend them to others.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daniel H.
10/2016
5.0
auto detailing
+ -1 more
Very satisfied with their work cleaning my house carpet.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Scott B.
09/2016
5.0
carpet cleaners
+ -1 more
They are great! - Carpets look fabulous, they were fast, efficient, friendly and flexible - Couldn't be better
Description of Work: A1 completed steam cleaning of our entire house carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pete M.
09/2016
5.0
air duct cleaning
+ -1 more
Great workers and did excellent job.
Description of Work: Cleaned all my vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jelaine E.
09/2016
3.0
carpet cleaners
+ -1 more
I wasn't happy with them. They just didn't do a very good job. The carpet wasn't that clean when they finished. They did it in the winter and it was just a hassle with the door being open. I understand they can't really control that in the winter. I wasn't there, I had a friend stay there because I had to work. I think they need to just do better with their cleaning. I don't know how they do that because I don't know that end of the business.
Description of Work: It was a couple of years ago and they cleaned my carpeting.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Christa R.
08/2016
4.0
ceramic tile
+ -1 more
My experience was not very good, but I do have to take some responsibility for that because I did not read the fine print. They were coming to caulk the shower. It was two guys. They came in and they were just going to start putting caulk over the existing caulking. I expected the caulking job that you remove the old stuff and you put in new. They said that it was fine just doing that and they told me that I should have read the fine print that they use white color unless we provide them a different color. So, we just said no thanks and goodbye. I cancelled the job when I saw the quality of what should happen.
Description of Work: I purchased a Big Deal for A-1 Quality Steam.
Rating Category
Rating out of 5
Debra R.
07/2016
5.0
dryer vent cleaning
+ -1 more
The day I called for an appointment, Alex and Jacob showed up to do the work. The vent was cleaned and ready to go in about a half hour. Great service and friendly crew.
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mary L.
07/2016
5.0
carpet cleaners
+ -1 more
Excellent! They were on time professional, Looked at areas to clean. Went right to work carpets looked great.
Description of Work: Carpet Cleaned whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALEXANDER V.
06/2016
5.0
carpet cleaners
+ -1 more
They did a great job and went above and beyond to clean carpet stains in couple other areas.
Description of Work: Steam-cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ralph P.
05/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It went fantastic. I made the appointment. Gave me an approximately time of arrival. Alex called as he was on his way so I knew he was coming and his schedule. It was on time. He worked very hard and did a stain treatment which he let sit for a while. Then followed up with the pre-treatment of the carpet. Followed by the cleaning and then followed by a enzyme application to hopefully prevent the dogs from having an accident there again. It turned out fantastic. I did not think he would get the stains out but he did. I was very pleased.
Description of Work: Carpet cleaning in two rooms. One of the rooms had a number of stains from dogs. Also had them back to clean a sofa, love seat, and a recliner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Karen F.
03/2016
3.0
ceramic tile
+ -1 more
It was not so great. I thought they were going to put some sort of filler on it but they obviously didn't because the grout had gotten dirty again so I was not impressed. The man just told my husband that he could basically buy the solution from a store and that he didn't really need their services. I wasn't happy with the work when I got home. Our expectations were higher than what we received. They came when they said they would.
Description of Work: We purchased a Big Deal for A-1 Quality Steam for $99 for Carpet Cleaning or Tile and Grout Cleaning and Sealing. We just wanted them to clean the showers that we had.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
5.0
punctuality
5.0
$99
Response from A-1 Quality Steam
The service that they paid for was to clean the tile and grout not to replace any grout.
Connie S.
03/2016
5.0
carpet cleaners
+ -1 more
On time. Efficient. Professional and pleasant. would definitely use them again.
Description of Work: cleaned three rooms, stairs and hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Phil B.
02/2016
1.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
The deal was: "$99.00 for $200 worth of tile and grout cleaning and sealing services. This deal can be used for ceramic tile floors, showers, and countertops The Real Deal: Tile and grout protect your floors and walls from moisture infiltration that can lead to mold and structural damage. Stop leaks before they start with this watertight offer! Make your tile and grout beautiful again." First off, they rescheduled one appointment because it was too cold and they didn't want their trucks to freeze with their steam equipment. That made complete sense to me (it was well below freezing that day), but then when they rescheduled and the service guy came, he just had a bucket and a couple of bottles of spray cleaners. No steam equipment was used in my cleaning whatsoever. The provider spent less than an hour here, and all he did was spray the walk-in shower with his "professional" cleaning spray and then scrub it. There was ZERO sealing whatsoever, nor any intention to do so - he walked in with a bucket and a bottle of cleaning spray. Not worth $99 by a long shot, let alone $200. F-1 Quality.
Description of Work: Basically, scrubbed the walk-in shower. Spent about 45 minutes. No sealing or anything but basic cleaning. Anyone could do it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$99
Response from A-1 Quality Steam
We provided the service that was offered in the deal. We cleaned and sealed the the grout. Yes we did reschedule because it was severely cold, schools were closed in the area and the Truck we use is stocked with water and equipment can freeze and cause thousands of dollars worth of damage.
Dharam J.
02/2016
3.0
carpet cleaners, ceramic tile
+ 0 more
Spent just about one hour cleaning . The tiles and the grout looked slightly better, No sealing was done. I was expecting a lot more cleaning and may be some sealing.
Description of Work: Did cleaning of tiles and grout for slightly less than 1 hour
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$119
Tracy R.
02/2016
5.0
carpet cleaners
+ -1 more
Owner was very prompt in scheduling my appointment. Showed up as promised, and completed the job in a timely manner.
Description of Work: Caulked small master bath and vanity around a half bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Amy G.
02/2016
1.0
carpet cleaners
+ -1 more
IT DIDN'T GO BECAUSE THEY DIDN'T SHOW
Description of Work: They did NOTHING bevcause they Didn't show, had me call to leave message on 1/29 to schedule for today between 9 and 11 am but DIDN'T show or respond to me two voicemails, very angry and disappointed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$119
Chris R.
02/2016
5.0
carpet cleaners
+ -1 more
The process was great. They showed up on time and were done within about 2 hours. I had my vents cleaned about 5 years ago but because I have pets decided to do it again. Have to say I'm really glad I did. It seems the company that did them the last time didn't do the greatest job. A-1 found toys and other items still in my vents that have been there since I moved in. How do I know? Well, I don't have any children and I know they weren't my toys. Purchased the service through an Angie's list special
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Auto Detailing,
Kitchen and Bath Remodeling,
Pressure Washing,
Drapery Cleaning
FAQ
A-1 Quality Steam is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 PM
A-1 Quality Steam accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Quality Steam does not offer free project estimates.