Award winning. Since our establishment in 1976, A-1 Quality Steam has been providing award winning service to homeowners and commercial clients in southeastern Wisconsin, insuring that our clients will receive fast friendly service plus the best possible clean ever. A-1 Quality Steams's scrupulous cleaning procedures are proven to be the most thorough in the total care of your carpet and fine furniture. Yet A-1 Quality Steam doesn't charge inflated cost characteristic of comparable quality cleaning companies. Family owned and operated. The owner will be present on each job.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Carpet, mattress & upholstery cleaning. Air duct cleaning, allergy relief. Pet odor removal.
A-1 cleaned 5 rooms of carpet for us and did a good job. They actually arrived early,(after a call to see if that would work for us) worked hard and left a new happy customer.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
Paul C.
12/2013
5.0
carpet cleaners
+ -1 more
All 2nd floor, stairs and main floor rooms. Removed all stains, paint stains and the carpet looks new again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cynthia J.
11/2013
5.0
carpet cleaners
+ -1 more
It was great. Lance, and the other representive were so nice, and they did exactly what they said they would do. They did an excellent job with cleaning the carpets. They were on time and gave me a courtesy call before arriving. They were just very honest nice people and I would use them again and I'd also highly recommend them.
Description of Work: We had them come out to clean all of the capet in our house, plus two Lay-Z-Boys, and put a protector over everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$311
Thomas L.
11/2013
5.0
carpet cleaners
+ -1 more
It went very well. Two people arrived on time to do the job. It took approximately 30 minutes. The carpeting looks good!
Description of Work: Cleaned living room, dining room and stairs to second floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Remesh B.
11/2013
5.0
air duct cleaning
+ -1 more
It was a very good experience. They were on time and professionals who knew what to do. They were interactive, answered all questions and even helped us with a couple of suggestions.
Description of Work: Air duct cleaning for the entire home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$429
Jennifer N.
11/2013
5.0
carpet cleaners, air duct cleaning
+ 0 more
The were very professional and pleasant to speak with. They were also extremely helpful and proactive in figuring out how to handle my situation.
Description of Work: I purchased a Big Deal from A-1 Quality Steam.
Rating Category
Rating out of 5
Nancy K.
11/2013
5.0
carpet cleaners
+ -1 more
They cleaned my carpets beautifully. I also had them clean an area rug as well. I had them put a protectant down to help w/ spills, etc. Overall they did a good job. My carpets feel new again.
Description of Work: I made a Big Deal Purchase from A-1 QUALITY STEAM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Jen D.
11/2013
4.0
carpet cleaners
+ -1 more
They did a good job on carpets I have them a B because it didn't look like they cleaned between couches and wall in basement. There was dust on carpet behind. I would call them again but do a walk through before they leave.
Description of Work: Cleaned carpets in 3 rooms, stairs, and couches.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeff B.
11/2013
5.0
carpet cleaners
+ -1 more
This company is great. This is the second time I have had them come to my home. This time I needed same day service and they fit me in. Great job!
Description of Work: Cleaned a room and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Anita R.
11/2013
5.0
carpet cleaners, air duct cleaning
+ 0 more
Lance and his colleague from A-1 Quality Steam Carpet came to our house to inspect our air ducts. We didn't have any cleaning done due to the age of the air vents/furnace system, but Lance was very honest about what he could do or not do, something greatly appreciated.
Description of Work: I purchased a Big Deal from A-1 Quality Steam.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela G.
10/2013
5.0
carpet cleaners
+ -1 more
Outstanding job. Kept me informed of costs and any stains found. He ensured that I was aware any stains he found. He kept me informed of what he had done to remove stains and what I can do to keep the carpet in good condition following the cleaning. He was clear about the outcomes that could be achieved. He made sure that I wanted to continue the service when he determined that the grout couldn't be restored to original white in all areas.
Description of Work: Steam cleaned living and dining room carpet. Scrubbed large area (kitchen, halls, entry, and powder room) of tile grout followed by steam cleaning and sealing of the grout and tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Lenore F.
10/2013
5.0
carpet cleaners
+ -1 more
The work they did turned out very good. There was nothing that was bad. I did not spend more than the big deal I purchased, and they came out a week later after I purchased the big deal.
Description of Work: We purchased a big deal for A-1 Quality Steam Carpet. They cleaned the carpets in three rooms for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Michael & Katherine B.
10/2013
3.0
carpet cleaners
+ -1 more
Provider left message, stating they do not service our area. Yet, their listing on Angie's List specifically states that the service area is "Entire Area." Waukesha County is part of the metro area, so this should be clarified before allowing people to purchase. Their website also states "We service the Milwaukee Metro area." They should further clarify which towns/cities in Metro Milwaukee that they won't service.
Description of Work: Purchased a "Big Deal." Provider contacted and said they do not service area. Had to request refund.
Rating Category
Rating out of 5
$111
G. M.
10/2013
5.0
carpet cleaners
+ -1 more
I am sending this review about two months later so I don't remember a lot of detail except that I was very pleased. The owner took a hand's on approach and really came through for me on a short notice. I will definitely use them again. Their pricing was fair and the service was great.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KELLY A.
10/2013
5.0
carpet cleaners
+ -1 more
We needed a "selling the house" carpet cleaning - they did a great job w/our pretty awful carpets. Lots of ground-in dirt w/a very light color. Would hire again!
Description of Work: Purchased Big Deal for 2 rooms of carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
MICHAEL & KAREN F.
10/2013
5.0
carpet cleaners
+ -1 more
We like them and we are having them back again on Monday.
Description of Work: They steamed my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Nora W.
10/2013
3.0
auto detailing
+ -1 more
The carpet and upholstery were cleaned very well, but the rest of the interior was not done. Side pockets in doors were not even touched. Windows were not cleaned. Because the car was badly in need of cleaning, I gave a large tip at the end because I thought it probably had required extra work. I didn't actually look at it until after they had left and then felt that I had wasted a lot of money.
Description of Work: Paid to have my car interior detailed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
punctuality
4.0
$200
Lora H.
10/2013
5.0
carpet cleaners
+ -1 more
Professional cleaner. On time. reasonable cost.
Description of Work: carpet cleaning-3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
john P.
09/2013
5.0
air duct cleaning
+ -1 more
The deal cost about $250 for the first 12 vents, and $15 per vent, under the deal, for the rest. That seemed like a reasonable costs for the specialized equipment required and the time spent. The process took about two hours of work for two people. There had been some confusion about the appointment, perhaps because I had booked it rather far in advance, but they adjusted their schedule quickly to accommodate us on the same day we had originally planned. They worked very quickly and effectively.. Although the process requires long extension cords and tubes to remove the dust, they carefully worked around our furniture and household items. The quality of the work was excellent, from the cleanness of the vents to the replacement of the vent covers to the removal of their equipment.
Description of Work: A-1 cleaned out 22 heating/cooling and return vents in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Laura B.
09/2013
5.0
upholstery cleaning
+ -1 more
The service went well. You could see a noticeable difference after the couches were cleaned.
Description of Work: Cleaned 2 couches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
Cathy/Gregg H.
09/2013
5.0
carpet cleaners
+ -1 more
Chose an Angie's List Deal offered for cleaning three areas of carpeting. We have had several pets over the years and our aging dog had frequently urinated in the area where I had the catbox. There were visible stains on the cream-colored berber carpet, and a noticeable odor when the humidity was high. I had cleaned the carpets several times and used enzymatic treatments with my home steam cleaner in the past. Since the Angie's list deal came at the right time (pets have all gone to heaven now), I decided to let someone else do the work. Alex and Lance (owner) arrived on time and worked efficiently to clean the areas. Lance did explain up front that he would have to charge me $37 over the price of the Angie's List Deal ($111.00) for the deodorizer and neutralizer they used in the affected ares. I am very pleased with the service and will certainly ask them back out when I have other carpet cleaning to be done.
Description of Work: Cleaned dining room, living room, stairs and hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Karen P.
09/2013
5.0
carpet cleaners
+ -1 more
Great. Very pleasant and worked steady. I was very pleased with the carpet. We had a poor connection on his phone when I called to make the appointment and he didn't hear the address correctly, but he was only two doors down when he called and it didn't turn out to be a problem.
Description of Work: Cleaned 5 rooms and stairs and hall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$279
Julie P.
09/2013
5.0
carpet cleaners
+ -1 more
Very well done, very efficient.
Description of Work: cleaned three areas per the coupon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul G.
09/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The team showed up just a few minutes later than expected. After that, the job was awesome. They were very efficient, noting problem areas and letting me know what was going on. Everything is looking great.
Description of Work: Cleaning of carpets including some tricky stair areas and two sofas plus protectant on all surfaces
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Stacia K.
09/2013
5.0
carpet cleaners
+ -1 more
They showed up on time and very quickly got set up and proceeded to clean the carpets. I was not expecting all the stains my kids managed to create in the couple months since the last cleaning to actually come out. Well, once again A1 amazed me and had our carpets looking wonderful. We had guests over a few days later and nobody had a clue how bad the carpets had looked.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Auto Detailing,
Kitchen and Bath Remodeling,
Pressure Washing,
Drapery Cleaning
FAQ
A-1 Quality Steam is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 PM
A-1 Quality Steam accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Quality Steam does not offer free project estimates.