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A-1 Quality Steam

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Award winning. Since our establishment in 1976, A-1 Quality Steam has been providing award winning service to homeowners and commercial clients in southeastern Wisconsin, insuring that our clients will receive fast friendly service plus the best possible clean ever. A-1 Quality Steams's scrupulous cleaning procedures are proven to be the most thorough in the total care of your carpet and fine furniture. Yet A-1 Quality Steam doesn't charge inflated cost characteristic of comparable quality cleaning companies. Family owned and operated. The owner will be present on each job.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, mattress & upholstery cleaning. Air duct cleaning, allergy relief. Pet odor removal.

Amenities

Warranties
Yes
Senior Discount

5.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6459 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 459 reviews

Katie L.
02/2014
5.0
air duct cleaning
  + -1 more
We really adjusted it in the last minute. It was fine. It was a little challenging with them. The work was fine.
Description of Work: I purchased a Big Deal coupon from A-1 Quality Steam for air duct cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Thomas B.
02/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job. The carpeting in the upstairs living area looked almost new, despite the fact it was 20+ years old.
Description of Work: Shampooed all carpeting in our house, including a basement apartment, prior to putting it up for sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sharon A. F.
02/2014
5.0
carpet cleaners
  + -1 more
They did a very nice job. I had no problems. They were punctual. They did a good job. They were polite.
Description of Work: I used the "Big Deal" that I purchased for the carpet cleaning services of A-1 Quality Steam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Pamela M.
02/2014
5.0
air duct cleaning
  + -1 more
They came within a couple of days of purchase, and did the job was done quicky & thoroughly. The techs were very clean.
Description of Work: I bought a big deal for $199 Complete Home Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

S. A. B.
02/2014
3.0
air duct cleaning
  + -1 more
I called to schedule the appointment for the Big Deal they asked approximately how many vents I had. I guessed and told them 22 but I ended up having 27. At no time she tell me that there would be an extra charge for the additional vents and or how much. When the they came out today I was charged and additional $255 on top of the $199 I already paid. The service man asked to see the coupon and still said nothing about paying extra for the additional vents.
Description of Work: I purchased a Big Deal to have 10 vents cleaned.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
punctuality
5.0

$255

Response from A-1 Quality Steam
I emailed Sallie Brown through the Angie's List message center that the big deal she purchased was for 10 vents of air duct cleaning. And that the big deal clearly states this. Sallies home heating system has 27 vent that our company cleaned. She prepayed for 10 vents, had 17 additional vent to clean for a total of $255 I let here know our charges are correct.

Ruth K.
02/2014
5.0
carpet cleaners
  + -1 more
Did not move the dinning room table although it was on wheels! Minimal interaction. Maybe I should have stayed near them!
Description of Work: Cleaned carpets efficiently and quickly.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ZELDA O.
02/2014
5.0
carpet cleaners
  + -1 more
I was moving and I wanted to have the carpet cleaned so I purchased the deal. The price was okay and the work was fine.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$149

ROBERT & L'TANYA B.
01/2014
5.0
carpet cleaners
  + -1 more
Everything was well done and efficient; everyone was on time and they did a good job.
Description of Work: I purchased a big deal for sanitizing the carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro
$279

Erich R.
01/2014
4.0
air duct cleaning
  + -1 more
It went pretty good. It was pretty quick and timely. They just did their thing and they were somewhat in and out. They were professional.
Description of Work: I used A-1 Quality Steam about a year ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Carole M.
01/2014
5.0
carpet cleaners
  + -1 more
Carpet looks good. I discovered a loose leg on dining chair when removing the plastic later. They did not think they damaged it but they did repair it for me.
Description of Work: Cleaned carpet in LR/dining area, 2 bedrooms, hallway and small foyer. moved light furniture and replaced on plastic pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebeca L.
01/2014
4.0
air duct cleaning
  + -1 more
I think they were okay, I don't know that they were fantastic. I thought their price was a little high. They came and did what they were supposed to do and they came on time, I would have liked that the vents would have been a little bit cleaner and it seemed like they were just working a little too fast. But overall, I think it was fine. I would probably give them a second chance.
Description of Work: I used the "Big Deal" that I purchased for the services of A-1 Quality Steam.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$279

Jeanne S.
01/2014
5.0
carpet cleaners
  + -1 more
They were on-time, very professional and worked steadily from start to finish. A little pricier than anticipated -- but well done. I am very happy with my clean chairs and carpets!
Description of Work: Cleaned and applied protector for living room/dining room combo, 2 hallways and master bedroom carpets. Also cleaned/protected sofa and 2 chairs. In addition, they did a spot area in the 2nd bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Doralynne M.
01/2014
5.0
carpet cleaners
  + -1 more
Did a good job and were very helpful.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwen S.
01/2014
5.0
carpet cleaners
  + -1 more
It went great. We had them focus on the traffic areas through the house. They were quick and efficient. They did exactly what they were asked to do. They were friendly. We are satisfied with the job they did. We would recommend their services.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kaye L.
01/2014
4.0
carpet cleaners
  + -1 more
The workers were fast and efficient. The carpets look good. My only complaint is that the carpet remained damp for days, especially on the stairs. They told me it would be completely dry in 3 hours. Given that it is dry in the house with the heat on, I would only schedule them again in the winter months. It might take an even longer time to dry in the summer.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

donald U.
01/2014
5.0
carpet cleaners
  + -1 more
Had a couple more rooms done that day and paid them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Brenda S.
01/2014
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It went fine. There was nothing extra special, wonderful or great to report but it was good service. I think that he did something on a stain in a room we haven't cleaned and I think it was kind of complimentary and we appreciated that. It was something that only took probably 4 minutes but that was nice. That stood out in my mind. We actually had them do another room which may have been an additional $50 or $75. Regarding punctuality, I think they were late.
Description of Work: I used A-1 Quality Steam for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$354

JON N.
12/2013
5.0
carpet cleaners
  + -1 more
Provider honored a coupon purchased on Angie's List even though it was expired by the time I could reach him to schedule the appointment. The scheduling for that day was mixed up and he only came after I called and asked why he was late. Provider offered a discount on the service or a free stain treatment as an apology. Cleaning was very thorough with both pre-treatment and steam cleaning. Provider moved all furniture that I couldn't and put it either on plastic slips or up on foam blocks while the carpets dried. Carpets took a long time to dry, but looked much better after the cleaning. Will definitely hire again.
Description of Work: Provider steam-cleaned carpets in two rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Constance S.
12/2013
5.0
carpet cleaners
  + -1 more
They called before they arrived, were very professional and we were pleased with the results. The dogs didn't even bark at them which was a first!!
Description of Work: A-1 QUALITY STEAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Larry V.
12/2013
5.0
carpet cleaners
  + -1 more
They were on time, quick and efficient. I would use them again.
Description of Work: Cleaned carpet in Living, Family, Dining room and 4 flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lisa K.
12/2013
5.0
carpet cleaners
  + -1 more
Carpets were completely dry by next morning. Would recommend.
Description of Work: Cleaned large family and living room carpets and did it quickly and well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Mary H.
12/2013
5.0
air duct cleaning
  + -1 more
Cleaned the air ducts. Everything went very well.
Description of Work: I purchased a BigDeal from A-1 Quality Steam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rudy K.
12/2013
5.0
carpet cleaners
  + -1 more
The Lance (owner) and associate came within the time period noted previously. I identified the areas that were to be cleaned and asked a couple of questions. The answers were satisfactory and they proceeded to clean the carpets. My wife and I had previously removed 98% of the furniture, As they proceeded they informed me of the on going results. The carpets looked great when completed. The job was completed in about an hour.
Description of Work: Cleaned the living room, family room, area rug, office and two sets stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judith B.
12/2013
5.0
carpet cleaners
  + -1 more
They were prompt, attentive to their work and were able to make our carpets look fresh and new again. Great local company. Please use them if you want a job well done!
Description of Work: Our carpet for our sunroom, dining room, living room and foyer was indeed a challenge which was well met by !*1 Quality Steam Carpet. We have two dogs, four kids and loads of traffic on our sad old carpeting. After today's cleaning, it looks brand new. Service was prompt and exceptionally professional. I intend to use them again and again and again. Thank you for a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michelle F.
12/2013
5.0
air duct cleaning
  + -1 more
It was fine, they were on time and did a good job. They were very good at communicating.
Description of Work: They cleaned our air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

4388 S Iowa, St. Francis, WI 53235

http://www.a-1qualitysteam.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Auto Detailing,
Kitchen and Bath Remodeling,
Pressure Washing,
Drapery Cleaning

FAQ

A-1 Quality Steam is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 5:00 PM

A-1 Quality Steam accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Quality Steam does not offer free project estimates.
Yes, A-1 Quality Steam offers eco-friendly accreditations.
No, A-1 Quality Steam does not offer a senior discount.
Yes, A-1 Quality Steam offers emergency services.
Yes, A-1 Quality Steam offers warranties.
A-1 Quality Steam offers the following services: Carpet, mattress & upholstery cleaning. Air duct cleaning, allergy relief. Pet odor removal.

Contact information

4388 S Iowa, St. Francis, WI 53235

http://www.a-1qualitysteam.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 5:00 PM