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"I have been unimpressed and highly disappointed in the services, professionalism, and ethics of your company from the start. Since I have started paying your company all I have received are excuses for why I haven't seen any improvement in the reduction of the bugs and mice. Some of your techs are the laziest I've ever seen. Even your other techs have told me that the traps were not set up right, that what was done was just lazy and that certain techs are just known for doing the bare minimum. I have complained over and over. Only time I receive any sort of service for the inside of my house or my garage is when I complain since I don’t get anything close to a heads up notice of a service date. Then I have to take off work every single time for the subpar service I then receive for the inside which costs me money. All I have received from your company are continued excuses for why my bug and mouse problem has not gotten any better but you sure are quick to charge me. The last service I was charged for was this month which I absolutely will not pay for and if you charged me I expect a refund. This BILLED service was again only done outside because of the lack of notice and the mouse trap box that is in the front of the house is wide open and empty. Haven’t seen any other boxes outside. I wouldn’t exactly call that service! When the mouse trap boxes were originally set up only in my basement the two boxes were put right next to each other on the one side of the basement. None anywhere else in the house. Absolutely ridiculous. Then after continued complaining I received 1 more box in my closet then was handed a stack of sticky traps to put where I want them. Also complained that you were only using poison boxes which take a week to kill a mouse. I can’t believe your company feels a customer is okay with the mice hanging around and damaging walls, wires, etc and spreading germs and feces inside of the house while I wait for it to hopefully die in a week. I also have small children and animals and your company thought poison was just fine! When I had to complain about ants, your tech was so lazy that he only sprayed under one of my sliding glass doors. No where else in the entire house. I had to call back the next week and take yet another day off of work because of the unethical and lazy service I receive from your company because I now had ants in every single room in my house. I don’t know how you keep any customers at all when this is how you treat them and the lack of pride your employees take in their jobs. By the way I still have mice. Now have 4 holes in my walls because of them chewing through. I should send you a bill this time. Also still have earwigs, ants, spiders, and some sort of beetle. Only thing I don’t currently have in my house that I did when I first moved in are the grasshoppers. Your company has been consistently charging me for a fake service as it has provided none of the expected outcomes. Highly unethical and horrible service."

"We had squirrels in our ceiling, and they were able to find where they were coming in/out within 5 minutes of the inspection. They took a ton of pictures and explained clearly the work that they could do to mitigate the problem and keep them away in the future. The work was completed within a few weeks, including the attic restoration which included removing the damaged insulation and replacing it with better insulation. They respected my home and did not leave a mess (and this was the middle of winter). All employees we worked with were very professional. They also had a 90 day same as cash financing option that we took advantage of."

"Took my bed apart the covers and sheets and removed cushion from couch and threw them and did not put back comes in his own car don't know who he is has chemical in trunk of car very rude person very unprofessional."

"I think these folks know what they are doing, but communication and follow up is poor. I will try another company as I search for expertise and professional communication."

"Please read this carefully before this happens to you! The week of February 20th a Weed Man representative personally visited my home. He identified himself and asked if I would like a quote for my lawn service. I told him I had a service for the last 2 years and I would consider if they could be price competitive. I gave him my email address, he walked around my property and left. On February 22 I received a quote via email labeled Weed Man “Promises Kept”. I was satisfied with the quote, so I called my current lawn services and told them I no longer needed their service. I signed up with Weed Man and paid in full for the yearly service of 6 applications. On 4-13-23 they performed my first service, and everything went well. Later that day I received a phone call from a Weed Man representative. My first thought was they wanted to thank me for my business but that was far from the truth. She told me they could not service my property unless I paid them more money. As I stated earlier, I had already paid for the full year. There is only one word that can describe that business practice…Extortion. I told her I had paid for the year and expected them to honor their contract with me. She told me she needed to speak to upper management and would call me back. That call never came and the following week I attempted to log onto the Weed Man website to view my account. It gave me a message that my account was not active. I called the phone number listed on my quote and was told my account was cancelled 2 days prior. I asked to be called back by someone in management. 2 days later I did receive a call and was told it was being recorded. I was clear I was not happy with their extortion practices to get me to pay more than my written paid quote. She told me they could not service my lawn for the quoted price. She cancelled my service and told me my full amount would be refunded. I asked them again to honor their paid contract and if they wanted more money they could ask for that next year and let me decide if I wanted to keep their service at a higher price but they refused. It has now been 2 weeks and my account is still cancelled and no money has been refunded."

"They made promises when they signed me up that they were not willing to honor. As a result, I paid way too much for what I got. Took several calls, never getting the same answer from any two people until they finally admitted that they would not honor their original commitment."