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Chimney Concepts

Chimney Repair, Fireplaces, Chimney Sweep,

About us

Chimney Concepts has delivered comprehensive chimney services since 1997. We welcome you to visit us at our fireplace showroom, The Fire Factory, in Port Washington, Wisconsin. Our knowledgeable Fireplace Consultants are ready to discuss your options. We provide the highest quality chimney services and fireplace products in Wisconsin!

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Chimney Caps. Chimney Repair. Chimney Sweep. Fireplaces. Gas Logs. Masonry.

Services we don't offer

false

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% up to $500

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.892 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
2%
3
3%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 76-92 of 92 reviews

William H.
02/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: Converted our wood burning fireplace to gas and installed new fireplace doors. Very pleased with the work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chimney Concepts
Thank you so much for your positive review. We are so glad you are happy with your new fireplace doors and gas logs, and we appreciate your business very much!

Jill D.
02/2016
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Fireplace inspection & cleaning: The technician was friendly, professional & knowledgeable. The price paid was very good & I was not charged for unnecessary services. I would highly recommend Fireplace Concepts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Chimney Concepts
Thank you for your positive review, [Member Name Removed]! We are happy you were pleased with our service, and we appreciate your business, very much!

Pamala K.
01/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Prompt, very good service. Technician described the fireplace and did thorough cleaning of gas fireplace. Neat and clean work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alexander K.
01/2016
5.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: Rebuilt two chimney's and relined Hot water chimney. Considering the wet November that we had, the job went well. We were impressed with their work ethic and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Rob S.
12/2015
5.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: Had them out to inspect two holes in my chimney trim outside. They ended up being woodpecker holes and the service technician caulked them, as well as re-caulking around the chimney vent. Inspected the chimney inside and determined that it did not need cleaning. Overall was a very professional and helpful service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

michele P.
10/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CONNIE B.
07/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Tuckpoint and brick replacement of our house. |The working crew and employees that came out to estimate were excellent! Our job was contracted in November or December and they had a waiting list. I would have appreciated a call to let me know where where I stood in line when it came to May. A little bit better communication would have made them an overall A+. I am using them again on another job coming up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$9,420

Marilyn G.
06/2015
3.0
chimney repair
  + -1 more
unknown
Description of Work: Chimney Repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven D.
03/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Provided an inspection on a home I was going to purchase. On time, efficient, wealth of information.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
02/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: checked fireplace to see if it was functuing like it should. I swould highly recommend and if I am ever in the need for a new fireplace I would call first

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DWIGHT C.
01/2015
5.0
ceramic tile, fireplaces
  + 0 more
unknown
Description of Work: Tuck-pointed and waterproofed the exposed portion, above the roof, of a brick chimney. Work was performed as agreed, and very smoothly. Price was excellent compared to another company consulted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Christine M.
09/2014
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Maggie M.
02/2014
5.0
chimney repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
08/2011
2.0
chimney repair
  + -1 more
See above
Description of Work: Contacted company for an estimate for repair of my chimney. Dan promptly came to look at my house, but did not have a ladder with him that was tall enough to allow him to inspect the chimney. He said he would return and given me an estimate within a few days. The next week I received an email from Dan apologizing that he had not yet been back to my house because he had been out of town. He asked if I still wanted an estimate. I emailed back the following day saying that I did. I never heard back. I emailed again 2 weeks later and again received no reply. By then I had several other estimates and went with a different company.

Rating CategoryRating out of 5
responsiveness
2.0


Maryke B.
11/2010
5.0
chimney sweep, masonry, chimney repair
  + 1 more
Great
Description of Work: Very professional and did a very good job. They also returned for some cleaning and were very accommodating when it was too wet due to rain and returned at a later date for the complimentary cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

SUE H.
10/2010
5.0
chimney sweep
  + -1 more
Everything was fine.
Description of Work: They provided chimney sweeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNN T.
04/2009
5.0
chimney repair
  + -1 more
Very well.
Description of Work: They rebuit and lined my chimney. They did a very nice job, matched the bricks as best they could, put on a decorative brick detail. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Contact information

2440 State Road 33, Port Washington, WI 53074

https://chimneyconcepts.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
DC-050600196
Trade License Locale
Wisconsin
Trade License Authority
Wisconsin Department of Safety and Professional Services
Trade License Expiration
10/23/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Fireplaces,
Chimney Sweep,
Chimney Caps,
Masonry,
Gas Logs,
Gas Grills

FAQ

Chimney Concepts is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Chimney Concepts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Chimney Concepts offers free project estimates.
No, Chimney Concepts does not offer eco-friendly accreditations.
No, Chimney Concepts does not offer a senior discount.
Yes, Chimney Concepts offers emergency services.
Yes, Chimney Concepts offers warranties.
Chimney Concepts offers the following services: Chimney Caps. Chimney Repair. Chimney Sweep. Fireplaces. Gas Logs. Masonry.
false

Contact information

2440 State Road 33, Port Washington, WI 53074

https://chimneyconcepts.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM