Stramowski Heating Inc

The air conitioner is 23 years old. Why not just give me a quote for a new air conditioner since most likely there is a leak in the unit? How nice of you to drop the $425 charge if i buy the new unit from your company? I am just tired of HVAC companies setting a trap for customers so that they purchase the unit from them.

They were really knowledgeable and friendly. I did get other quotes and I could say that they were competitively priced. I would use them in the future if needed.

They have always been great and professional. They always seem to know exactly what they are doing. I would definitely use them again in the future.

They are so clean. I never even know that they are in my house. After they are done, they don't leave any mess. They are very neat, and the prices are not bad even. I have a maintenance agreement with them, and they come twice a year.

The technician was very courteous and polite. He explained everything that he was going to do. He also found issues with the original installation that another heating /AC company did when the house was built in 2009. The cost was higher than I expected because I was not aware of how much trip charges were in Wisconsin. After the job was done our AC was working better than when we bought the house. We will use them again!!

I called for an estimate for a HRV. When the guy showed up he told me they only install ERVs. When I asked what's the difference between the two he told me and I quote "I'm not going to get into a debate over that with you" HUH??? I'm asking can you tell me the difference or the pros and cons? He said "like I said before I'm not going to get into a debate over that, we only install ERVs and they work the best." He was $600 higher then four other companies I got quotes from.

I got a coupon from Angie’s List. He did a good inspection, showed me everything that was wrong, he was very knowledgeable, he was on time, and he was able to give me an estimate that day. They did a good job and didn’t pressure me to purchase a new furnace from them.

I contacted Stramowski as an approved contractor for the Me2 Program. While talking with Brian Stramowski to schedule the work to be done, I mentioned I was also scheduling another contractor for other work as part of the program. Brian hesitated when I mentioned the other contractor as if he had reservations about the other contractor. He did not tell me what his reservations were, but when I asked if he couldn't work in the same house as the other contractor, he said it would not be a problem. I found this kind of attitude to be very unprofessional. From the time of signing the estimate to the scheduled date for the work, Brian checked in with me quite a few times to see if I had gotten pre-approval through the Me2 Program, if I submitted the signed estimates and if I had asked the bank for 30% down to the contractors for materials. I am not sure if he does this with all his Me2 clients, or if this "courtesy" is for female homeowners, but it was condescending and I felt as if I was being treated like a child. The other contractor did not treat me like this during any part of the program. I do want to note that the Stramowski crew was punctional and friendly. They had problems bleeding the kitchen radiator while bleeding all the radiators to ensure the boiler unit was functioning properly. Rob from Stramowski told me that if it didn't function properly within the week, to call back and they would come back out to try something different. When I did call back, the receptionist told me it would take a half day and an additional $300 to fix. I called a different contractor and described the problem. This other contractor ground down a radiator key that would fit the kitchen radiator valve and dropped it in the mail to me. I was able to bleed that radiator and the rest on my own for free.

I called Stramowski early in the morning. They told me they could come later in the day, which worked perfectly with my work schedule. Adam called before he came over, and quickly saw that the problem was with a filter. He replaced it and stayed around to make sure that the unit was heating the house at the set temperature. He did a great job. I would call this company again for any furnace or central air needs!

Was having problems with my furnace. Called them and they came out to look at the problems. One of the problems was I had a cracked heat exchanger. They refused to replace the parts or see if they could even get them. They pushed on selling a new furnace and A/C unit. They quoted me $9600 for new one. I called Roth heating and cooling after I bought and installed a new heat exchanger because my furnace was back firing. Not only did Roth say they could get the parts and fix the furnace, they also told me that if I wanted a new furnace and A/C it would only cost about $6800 for a every good unit. Would never use these guys again. If Rheem no longer made the parts why was I able to purchase the heat exchanger online(from an authorized Rheem provider) and install it without a problem. The furnace has been working just fine for about 3 months now. The real problem is that there was not a temporary fix till I could come up with the money. I knew the furnace and duct work need to be replaced but I needed something in place because of a 18 month old in the house. Roth also told me that they carry the parts at their facility.

Technician called as he was able to come sooner than scheduled. He arrived promptly, was very courteous and completed his work in a timely and very professional manner. I was extremely pleased with the description he provided of the work he did and what he found. He did a very thourough job.

The service person Adam, arrived as scheduled, introduced himself and explained what the tune-up entailed. He invited me to watch as he worked on the furnace, he described each task he did and explained why he did it. He was very knowledgable and did and excellent job. When completed, he again went over what he did, this time explaining it to my wife. Was very pleased with the work performed.

Technician was prompt, professional, and explained in detail what was performed as part of the check up.

As you can tell from the above, I'm very pleased with the experience of using Stramowski. We had a bit of a problem getting our appointment time straightened out, but that doesn't negate our overall positive experience. I don't have a strong sense of the initial cost of the furnace tune up compared with other companies, but finding the problem to be a capacitor needing to be replaced for $60 versus hundreds if not thousands of dollars for a new blower or new furnace tells me Stramowski is interested in doing the right thing. Obviously, that pleases us and we will definitely use them in the future.

Brian Stramowski was professional and easy to do business with as well as his crew of 3+. They spent a day installing the furnace and air conditioner and removed all traces of the old furnace, leaving the area clean. Brian also had one of his men re-do the exhaust pipe from my dryer to the outside for better efficiency which was a nice bonus. Everything went well and I am pleased with the company.

I have been trying different companies on Angies list and found Kyle from Stramowski to be the most honest and detailed. He did not cut corners and explained in detail everything that he did. I am scheduling an appt to have the force air furnace serviced since I trust him to so the job correctly.

Technician arrived on time. Went right to work. Explained all the services he would be performing. let me know when he when he wanted to change a setting on the boiler. gave us a statement with all the items noted that were performed as part of the tune-up. Verified that we had used the Angie's List coupon. he was courteous and professional.

Service was prompt, courteous, and informative. Will have them do a complete home heating evaluation the future when I need my furnace replaced.

I was very pleased. Adam, the technician, called to say he was running a few minutes late and arrived right when he anticipated he would. He was incredibly personable. Because I'm curious - I hung around while he worked and he explained everything he was doing and why he was doing it - which I very much appreciated. Kudos to Adam and Stramowski Heating.

Everything was completed in a timely manner and clean up was very satisfactory service people were very friendly.

This company offered a $69 furnace tune-up coupon through Angie's list Big Deals. I purchased the coupon and was able to set up an appointment the very same day. They worked with my work schedule and showed up on time the day of serviced. Kyle explained in detail what he would be doing and even took the time to answer questions I had about a recently installed central air unit (another company installed the air unit). After he was done with the furnace he offered to run tests on the central air unit, no cost to me, to ensure me that the refrigerant levels were accurate. Kyle also gave me tips on how to get the best performance out of my furnace. I was so impressed with his knowledge, professionalism and patience that I signed an agreement for Stramowski to do my furnace and central air unit tune-ups next year; $211.00.

They were very knowledgeable, took their time to do the work correctly, and very easy to work. I feel like I got my moneys worth.

Furnace tech. Adam did a very thorough job of cleaning, testing, and explaining as he went along. I had 2 questions on funace and thermostat operations and he was very knowledgeable about everything. Have used them 2 or 3 times before and always happy with the service and the people.

Brad called ahead of time - was early - arrived when he said - worked very efficiently - thorough check-up on the furnace - he was courteous - knowledgeable. Overall, very good. We were pleased.

one word-- AWESOME. I got more education on my furnace in 45 minutes with my tech than I have in the decade we've had the furnace. I am now a big fan of this company. Thank you.