Countryside Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

If you are looking for a professional to assist with the installation and service of water heaters, furnaces, air conditioners, water softeners and related products, you have come to the right place. Some of the heating and air conditioning products we offer include Bryant, Weil-McClain, Rehau and Mitsubishi, although we offer service to all major brands of equipment. You will be impressed by our full line of energy efficient systems. We serve both residential and commercial customers in the St. Croix Valley Area.

Business highlights

74 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial & Residential Plumbing - New Construction, Remodeling & Repairs. Heating & Air Conditioning Installation & Maintenance. Hot Water Systems, Sheet Metal.

Services we don't offer

Mobile & Manufactured Home Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.778 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
5%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-75 of 78 reviews

Suhail S.
09/2017
5.0
plumbing
  + -1 more
very well and good work
Description of Work: septic tank repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Countryside Plumbing & Heating Inc
Thank you very much for the great rating and for allowing us to earn your business. We hope we can be of service to you again, if you have a need in the future.

Julie W.
08/2017
5.0
plumbing
  + -1 more
It Went well.
Description of Work: whirlpool tub set and plumbed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Countryside Plumbing & Heating Inc
Thank you for allowing us to earn your business and for the great rating!

Eric G.
08/2017
5.0
plumbing
  + -1 more
Very well.
Description of Work: Gas lines for stove and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Countryside Plumbing & Heating Inc
Thanks [Member Name Removed]!

Mary A.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I bought a home in December. Within two weeks, I had no heat. It was cold and this happened on a weekend. I was new to the area so I didn't know who to call. I was lucky and these folks responded within one hour. They concluded I needed a new furnace but before they left, they made sure I had another source of heat because my furnace would not be available for a few days. They did a beautiful job for a fair price. They are reliable, knowledgeable, friendly and happy to serve you and they answer your questions. Two weeks later they did a follow-up call to make sure all was working well. Great people and I would recommend to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos H.
05/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed air conditioner

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Countryside Plumbing & Heating Inc
Thank you very much for the great review on Angie's List. We know you have lots of choices for service providers and appreciate that you chose us. We hope we can continue to earn your future business.

jeff S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixes furnace in timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Countryside Plumbing & Heating Inc
Thank you so much for the great review on Angie's List! We appreciated the opportunity to be of service to you and hope to continue to earn your business in the future.

Jonathon J.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Our furnace stopped working the night of Christmas Eve (Merry Christmas!) and had no idea what to do for the long weekend but stuck it out until Monday with space heaters and candles.... Researched a bunch and did some self diagnosis and since had some previous issues I decided it was it,e to replace rather than get a tech to diagnosis it. We called at 8 am on Monday morning and they offered to send either a tech or sales rep the same morning.... I opted to have the sales rep a and he was to out house by 8:30. He went through the house and measured rooms to make sure we had the properly sized furnace and then listed out out options. He emailed me a quote by 10 am and we agreed to have somebody install right away the next day. Even though it had snowed heavily overnight and the tech lived about 45 minutes away, they arrived promptly at 8 am. They quickly got to work and said it would take most of the day...which it did. I was surprised how much work it took but they did an amazing job and the overall install looked decades better than the original. When they were finally done, he walked me through the things I needed to know as it is much different from the older furnaces I've used... But in a good way. After they left we were a happy, heated family again! I'd definitely use them again for any HVAC or plumbing needs I may have and would recommend them to other people who are in the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,667

Response from Countryside Plumbing & Heating Inc
Thank you very much for your compliments and positive ratings on Angie's List. We hope we can continue to earn your business and please keep in mind that we have staff available 24/7 for all your plumbing & HVAC needs.

Jeffrey S. D.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: On a Friday afternoon called about funny noise in Furnace. Tech came to the house within 2 hours and after another hour had the problem resolved ! (plugged water trap)
Rating CategoryRating out of 5
Yes, I recommend this pro

George L.
11/2015
5.0
plumbing
  + -1 more
great
Description of Work: ran drain pipes from sinks to new septic system included digging to get pipes to tank nice work, good plan, good communication all the way through

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Countryside Plumbing & Heating Inc
Thank you so much for this great review! We appreciate that you allowed us to earn your business, and hope that we can continue to earn your trust if you have any future needs. For some unknown reason, we did not get a notice of this review, so we apologize for the delay in responding.

Pat K.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Worked on a water pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Countryside Plumbing & Heating Inc
Thank you for choosing us to assist with your plumbing needs. We hope we can continue to earn your business in the future. We apologize that there was a glitch the failed to notify us of your great review, but it is greatly appreciated none the less.

Terry D.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a leaky hot water pipe in the basement. COUNTRYSIDE came in and found the problem right away. The problem was a little trickier than they expected, but the completed the task and instead of just waiting for the piping materials to cure they went to other jobs and then came back to check in on how it was going. By doing this I am sure they saved us money by not just sitting around all day waiting for things to dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Countryside Plumbing & Heating Inc
We are delighted that you water pipe issues were corrected efficiently and without a lot of inconvenience. We hope we can continue to earn your future business. Thank you for this great review & for trusting Countryside with your repairs.

John H.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Yearly service and cleaning of my furnace and heat pump. Service was excellent, service man arrived on time, very personable, knowledgeable, and he was supported by very modern equipment. They are an excellent company, we have used them three times including Instalation of our heating and cooling system five years ago. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Countryside Plumbing & Heating Inc
Thank you so much for your positive review and great comments. We will certainly share your words with the technician. We are proud that he is such a great representative of our hard working staff! We all hope we can continue to earn your business, if another need arises!

Keith J.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a tub/shower valve that was leaking badly. I had a different plumber work on it before and he could not stop the leaking completely. This time the job was done right and not one drop comes out when it is shut off. I also had a new spout and shower head installed. They had all the parts needed with them. I will not hesitate to call them anytime I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Countryside Plumbing & Heating Inc
Thank you so much for your encouraging comments! We feel we have the best technicians and will certainly pass on your encouraging comments to our team and to the plumber that performed your work. We hope we can continue to earn your future business.

Peter D.
07/2012
5.0
plumbing
  + -1 more
Countryside Plumbing & Heating Inc did quality work on a small job the first time and that is why I went back to them.
Description of Work: I used Countryside Plumbing & Heating Inc for plumbing. They installed a hose ski.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Countryside Plumbing & Heating Inc
Everyone at Countryside sincerely appreciates your support of our business, and for your favorable ratings on Angie's List. We hope to continue to earn your business in the years to come. Thanks for choosing Team Countryside!

Jody L.
06/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Called and stated I had a few projects needing to be done. They came out right away for the hose so we could use it over the weekend, and then scheduled me for the following week for another. Which I later canceled due to just replacing the toilet and etc... But he came out and was very good and helpful!
Description of Work: We had a hose spickett that needed to be replaced. They were very efficient and did it the best as well as the most cost effective way possible. Also made suggestions of something we may want to do in the future. The man was very helpful and explained everything very well so I could understand exactly what needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Countryside Plumbing & Heating Inc
We sincerely appreciate your decision to chose Countryside, and for your wonderful recognition of our service and our valuable employees! We hope to continue to earn your business, and look forward to many years of partnering with you for all your plumbing, heating and air conditioning needs! Your friends at Team Countryside!!

Nancy C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was really hesitant to call someone to come and charge my A/C--after reading the reviews for Countryside I must say I was highly impressed. I called to get an idea of the cost since money is really tight right now. Rick at Countryside was awesome with my questions. I called another place for a quote and figured it would cost twice as much. So I called Countryside back, left a message and Rick called right away to schedule something for Friday. But wait..it get's better!!! Then he called me back a little later saying they were finishing early and he wanted to send out the service person. Cooper showed up snappy quick and did an excellent job on my A/C.I am looking at replacing my unit in the next year and we talked about that and maintanence on my furnace. Cooper answered all my questions and was very knowledgeable. Now I am sitting in a nice cool house. I will definitely be using Countryside again!!!!!
Description of Work: I needed a Freon charge for my A/C since it's going to be nice and hot this weekend. I also am looking into replacing my central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Countryside Plumbing & Heating Inc
We sincerely appreciate your decision to chose Countryside, and for your wonderful recognition of our service and our valuable employees! We hope to continue to earn your business, and look forward to many years of partnering with you for all your plumbing, heating and air conditioning needs! Your friends at Team Countryside!!

Walter P.
05/2012
5.0
plumbing, water heater repair
  + 0 more
Countryside was the first company to provide a licensed, qualified and efficient technician to provide service for my extremely sophisticated (and difficult to work on) Bosch tankless water heater. He took the ignitor problem from the beginning with testing and repair of gas and water flow problems to a status where the Bosch system is now working better then when it was newly installed. I expect that I would have had to go to Minneapolis or St. Paul (50 to 60 miles away) in order to get the same quality of service.
Description of Work: Troubleshoot & repair of Bosch tankless water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Countryside Plumbing & Heating Inc
Everyone at Countryside sincerely appreciates your support of our business, and for your favorable ratings on Angie's List. We hope to continue to earn your business in the years to come. Thanks for choosing Team Countryside!

CLARK D.
05/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We have used them a number of times, and they are outstanding. I rate them very highly. It was 30 below zero, and we were trying to learn quickly from two companies in the area. We felt both were good choices, but Countryside Plumbing called me at 5AM and asked if I was up, and said they would be out. They were just fabulous. We have used them for other work and they are very responsive. They will be returning to do additional work.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dawn O.
04/2012
3.0
heating & air conditioning/hvac
  + -1 more
It went well at first but a day later the pipes were worse.
Description of Work: My boiler was not heating in several rooms. They came in and cleaned my boiler and flushed the pipes. They were very quick, and I was happy that I had heat, but the next day the rooms that did not have heat before had heat now but then other rooms did not have heat that had heat before. They would not come out and fix it without me paying more money, so I did not have them return because I could not afford it.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$577

Tony H.
04/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Paul was the estimator, and was very nice to work with. He was patient as we had to make changes to the plans a couple times,and made a couple extra trips to our house to make sure we were on the same page. I thought the price was very fair. The plumber was very nice, and cleaned up very well, same with the HVAC person. I would recommend this company to others.
Description of Work: Fixed a bunch of plumbing, and design errors the company that built our home made. They had to move the washer and dryer into the utiliy room, so we could use the other side of the basement area for a bed room. moved a few water lines for sheet rocking, and had to move plumbing, and fresh air intake pipes to get the sheetrock to flush up to the ceiling. and put in some cold air returns in new rooms in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Countryside Plumbing & Heating Inc
Thanks Member, Everyone at Countryside sincerely appreciates that you chose us to help with your unfortunate issues. We also appreciate your high marks and comments on Angie's List. We hope to continue to earn your business in the years to come, if you have a need. Thanks for choosing Team Countryside!

APRYL G.
05/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
I have their phone number in my phone so it just makes sense to use them. I don't like the fact that they aren't very good about getting back to you. If you call and leave a message it takes you 5-6 times to actually get them to call you back and set up an appointment. That's been my biggest irritation with them. Once you get them out here it all goes very smoothly. I just know that going into the project so I just deal with it. I would tell others to check around before calling them. I think they are the big dogs in town that get all the business so sometimes when you give the little dogs money he treats you better. When it comes time for me to buy a new furnace I'll probably go through another company.
Description of Work: Countryside redid some duct work, put in a furnace and they've done some plumbing for me as well, I had frozen pipes. The duct work was most recent.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$250

Response from Countryside Plumbing & Heating Inc
Thank you for your honest criticism of our business. We feel bad that the carelessness of one emlpoyee gave our whole company a bad reputation. This will be addressed with our entire staff and corrected ASAP! We don't want to be the 'Big Dog in Town" we want to be your friend & neighbor and we want to be available at all times for all your needs. Please consider giving us another try, we sincerely value all of the business you have given us over the past several years.

APRYL G.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
I thought they did a good job. When my furnace went out, they were able to give me a part at no charge while we waited for the old one to be replaced.
Description of Work: They put in my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

DIANE B.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Countryside did an excellent job! They were easy to deal with, considerate and very professional. The work was true quality.
Description of Work: They installed our heating unit and in floor heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from Countryside Plumbing & Heating Inc
Thank you for the great referral and rating of our company. It was our pleasure to help you with your indoor comfort needs.

CLARK D.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
Old furnace had given out and firm responded quickly with estimate and work to get us heat during the cold spell. Required almost a full day of installation by two hard-working men.
Description of Work: Removal of old furnace and electric backup furnace, replacement of new Bryant high efficiency furnace, humidifier, heat pump (also functions as air conditioner) and programmable controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

KATHRYN K.
05/2005
3.0
plumbing
  + -1 more
VERY EXPENSIVE! SHOWED UP ON TIME, DIDN'T FIX THE PROBLEM.
Description of Work: PLUMBING, REPLACED TOILET, FLANGE REPLACED, FLUSHING SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

321 Wisconsin Dr, New Richmond, WI 54017

http://www.countrysideph.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3324
Trade License Locale
WI
Trade License Authority
Wisconsin: Trade
Trade License Expiration
07/28/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Metal Fabrication & Restoration

FAQ

Countryside Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Countryside Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Countryside Plumbing & Heating Inc offers free project estimates.
Yes, Countryside Plumbing & Heating Inc offers eco-friendly accreditations.
No, Countryside Plumbing & Heating Inc does not offer a senior discount.
Yes, Countryside Plumbing & Heating Inc offers emergency services.
Yes, Countryside Plumbing & Heating Inc offers warranties.
Countryside Plumbing & Heating Inc offers the following services: Commercial & Residential Plumbing - New Construction, Remodeling & Repairs. Heating & Air Conditioning Installation & Maintenance. Hot Water Systems, Sheet Metal.
Mobile & Manufactured Home Repairs

Contact information

321 Wisconsin Dr, New Richmond, WI 54017

http://www.countrysideph.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM