Preferred Cleaning Service Inc

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I USED TO OWN A RENTAL HOUSE. ONE TENANT GOT BLACK PAINT ALL OVER THE LINOLEUM FLOOR. PREFERRED CLEANING SERVICE GOT THE PAINT OFF. I WAS SO HAPPY. THAT HAS BEEN A FEW YEARS AGO, ABOUT 1999. I HAD THE HEATING DUCTS CLEANED IN JUNE OF 2005. I'VE NOTICED THAT MY HOUSE IS LESS DUSTY, SO IT HELPED. THEY CLEANED UP AFTER THEMSELVES. I HAD NO MESS. THEY CAUSED NO DAMAGE. THEY COVERED UP THE HOLE THEY USED TO DO THE CLEANING. I JUST GET GOOD SERVICE FROM THEM. THE PRICE WAS BETWEEN $200 AND $300 FOR THE DUCT CLEANING.

This is the second time that I've had this company clean my carpeting. I like that the steam cleaner is attached to the truck as he doesn't have to use my sink to keep getting water. There isn't any soap residue either as I have had that with other companies. I'm very satisfied with the work he does.

THEY DID AN EXCELLENT JOB! THE OWNER OF THE COMPANY AND HIS EMPLOYEE SHOWED UP ON TIME, STUCK TO THEIR ESTIMATE, AND REALLY TOOK THEIR TIME TO DO A QUALITY CLEANING JOB. I WOULD HIRE THEM AGAIN.

IT WAS MY SECOND TIME CALLING RICK TO THE RESCUE. THE FIRST TIME HE HAD CLEANED UP MY CARPET BECAUSE OF LAUNDRY SINK OVERFLOW. RICK SHOWED UP THE NEXT DAY AS FAST AS HE COULD. I WAS ABLE TO MAKE MY BUSINESS TRIP THAT DAY BECAUSE OF HIS QUICK AND QUALITY WORK. HE LATER INSTALLED A NEW SUMP PUMP FOR ME AT A FRACTION OF WHAT A PLUMBER WOULD CHARGE. RICK IS VERY HONEST AND DOES QUALITY WORK.

EASY TO REQUEST APPT ON WEBSITE. RESPONSIVE IN MAKING APPT ON PHONE. DID AN EXCELLENT JOB WITH CARPETS. CARPETS WERE DIRTY AND SPOTTED IN MANY AREAS. DID AN EXCELLENT JOB OF TARGETING THESE AREAS, AND GETTING THEM CLEAN AS REST. PLEASANT WORKER WHO ASKED ME WHICH PIECES OF FURNITURE SHOULD BE MOVED, AND WHICH SHOULD BE LEFT ALONE. CAREFUL NOT TO DAMAGE ANYTHING. EVEN THE OLDER CARPETING LOOKED BETTER.

EXTREMELY PROFESSIONAL AND PERSONABLE FROM INITIAL CONTACT WITH RECEPTIONIST TO PERFORMANCE OF THE CLEANING BY ONE OF THE OWNERS, RICK. WE HAD EXTREMELY SOILED CARPETING, ESPECIALLY IN OUR LIVING/DINING ROOM AREA AND HE WAS ABLE TO CLEAN IT SO WELL THAT IT LOOKS PRACTICALLY NEW! AND WE THOUGHT WE MIGHT HAVE TO REPLACE THAT CARPETING! I HIGHLY RECOMMEND USING THIS COMPANY AND I LOOK FORWARD TO HAVING RICK COME BACK TO WORK ON CLEANING AND COATING MY LINOLEUM FLOOR TO MAKE IT EASIER TO KEEP CLEAN!

DAVE CAME IN ON AN EMERGENCY BASIS TO MITIGATE WATER DAMAGE AFTER A MAJOR WATER HEATER FAILURE. AFTER ASSESSING THE EXTENT OF THE PROBLEM, HE DID AN AMAZING JOB OF EXTRACTING LOTS OF WATER FROM THE BASEMENT CARPET AND APPLIED TREATMENTS TO RETARD THE GROWTH OF MOLD AND MILDEW. HE ALSO MADE A RUST STAIN DISAPPEAR! HE LEFT TWO POWERFUL FANS THAT WE USED OVER THE DAYS IT TOOK TO COMPLETELY DRY OUT THE AFFECTED AREAS. TO COMPLETE THE JOB, HE CAME BACK TO MAKE SURE THE CARPET WAS TOTALLY DRY AND DID NOT NEED ADDITIONAL TREATMENT. THE CARPET NOW LOOKS AS GOOD AS NEW AND THERE'S NO FUNNY SMELL EITHER. HE REALLY WENT ABOVE AND BEYOND TO MAKE A BAD SITUATION BETTER AND CHARGED A VERY REASONABLE SUM FOR A LOT OF SERVICE. PREFERRED SEEMS VERY COMMITTED TO ITS CUSTOMERS.

THIS WAS A VERY, VERY POSITIVE EXPERIENCE. THEY WERE FLEXIBLE IN FITTING OUR SCHEDULE AND WERE RIGHT ON TIME. ONCE ON SITE, HE REALLY WENT THE EXTRA MILE, GIVING SOME TROUBLE SPOTS EXTRA ATTENTION AND MAKING EVERYTHING LOOK GREAT BEFORE HE WAS DONE. HE ACTUALLY THREW IN THE CLEANING OF THE STAIRS AS A FREE EXTRA--MUCH APPRECIATED! FOR NO EXTRA CHARGE, HE USED A TINY CAMERA TO INSPECT (AND SHOW US) THE DUCT WORK. HE THEN DESCRIBED THE CLEANING TO BE DONE, AND OFFERED US A REASONABLE ESTIMATE FOR THAT WORK. THE CHARGE FOR THE CARPET CLEANING CAME IN EXACTLY AT THE ESTIMATE QUOTED OVER THE PHONE. I WOULD HIGHLY RECOMMEND PREFERRED AND WILL DEFINITELY USE THEM AGAIN! IT'S GREAT TO DEAL DIRECT WITH ONE OF THE OWNERS OF THE COMPANY.

THIS EXPERIENCE WAS PROFESSIONALISM AT IT'S BEST. DAVE CAME IN, INTRODUCED HIMSELF, WENT ON A BRIEF TOUR AND PROCEEDED TO WORK FOR OVER 3 HOURS STRAIGHT TO GET MY CARPETS CLEAN. THE CARPETS WERE NOT TOO DIRTY EXCEPT THE BERBER CARPET IN THE FAMILY ROOM WAS REAL BAD. DAVE GOT IT LOOKING ALMOST NEW (AND THE CARPET IS ACTUALLY 7 YEARS OLD)! OVERALL, A GREAT EXPERIENCE AND ONE I WOULD REPEAT AGAIN IN A HEARTBEAT.

THIS WAS MY 3RD TIME HAVING PREFERRED OUT TO MY HOUSE FOR CLEANING & IT WAS ANOTHER EXCELLENT JOB AS USUAL. DAVE, ONE OF THE OWNERS, WAS PUNCTUAL, EXTREMELY HELPFUL, PLEASANT AND COURTEOUS. HE AUTOMATICALLY MOVED THE SOFA, LOVESEAT AND CHAIR TO CLEAN UNDERNEATH (WITHOUT US HAVING TO ASK WHICH IS WHAT THEY ALWAYS DO) AND PRE-TREATED SOME AREAS OF THE CARPET THAT WERE LIGHTLY STAINED. CARPET NOW LOOKS LIKE NEW AND ALL STAINS WERE REMOVED. DAVE AND HIS ASSISTANT DID NOT RUSH THROUGH THE JOB AND TOOK THEIR TIME TO MAKE SURE THAT ALL ITEMS WERE THOROUGHLY CLEANED, INCLUDING THE PILLOWS AND ARMREST COVERS ON THE FURNITURE. IN THEIR 3 VISITS TO MY HOME, DAVE AND HIS BROTHER RICK HAVE ALWAYS DONE A SUPER JOB AND IT IS CLEAR THAT THEY TAKE PRIDE IN THEIR WORK AND REPUTATION. THEIR PRICE WAS VERY COMPETITIVE AND ESPECIALLY SO CONSIDERING THEIR EXCELLENT WORKMANSHIP. WE WILL CONTINUE TO HAVE PREFERRED BACK AND I CAN'T RECOMMEND THEM HIGHLY ENOUGH.

THEY'RE QUICK TO RESPOND AND BASED ON MY NECESSITY THEY BUMPED MY JOB UP THEIR LIST SO THEY COULD GET HERE SOONER. ALTHOUGH I HAVE NEVER HAD A FLOOD BEFORE, I FEEL THEIR PRICES WERE REASONABLE.

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