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Hartlaub Plumbing Heating Cooling and Electric

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Does your home have what it needs to give you comfort and convenience? Are you frustrated with your HVAC system? Do you have a persistent leak? At Hartlaub Plumbing, Heating, Cooling & Electric, we aim to be your only resource for all heating, air conditioning, plumbing, electrical, drain and sewer, indoor air quality, water treatment systems, water heater and commercial services in Milwaukee, WI. Our certified technicians are highly skilled and experienced, and we have been recognized by Angie’s List and the Better Business Bureau for our quality customer service. Owner operated, 24 hr service.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Sewer & drain cleaning. Code violation repairs. Lead pipe conversions. Gas piping. Water re-piping, installation & repairs. Hydronic heating equipment & solar installations. Water heater & furnace & air conditioning installation & repair. Indoor air quality products. Boiler repairs.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-93 of 93 reviews

Suzanne L. S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

joan B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen Z.
07/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: People - Very nice, from the person quoting the services to the people doing the actual work. Can't say enough nice things about the staff. | |Cost - Just about every item quoted turned out to be quite high, although I didn't realize it at the time. Example: Hot water heater replacement quote $400 higher than other quotes I rec'd, with their spec'd hot water heater having less gallons and shorter life expectancy than the others on quotes rec'd. | |Work Done: The tech handled things differently than the quoted job and saved time/effort, but no adjustment in price and his "fix" not discussed before he did the work. Rather than breaking into cement floor and cutting drain tile to help flow, then cementing as quoted, he just put a lid over it and cemented on top. Left 2x to get parts. Ended up having to call them back to my house TWO times in following days (and therefore arrange to be home from work), due to their work continuing to have leaks. | |Summary: While the staff was wonderful and the responsiveness was great, not impressed with the work done and the price was far from ideal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian W.
12/2015
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I had my hot water heater replaced. They quoted me in person what it would be and then after taking out my old one they said the new one wasn't an exact fit and it was going to cost more to install it. They should have know from the start that it was slightly different this is what they do

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$2,000

Andy S.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We've used them before and were happy with results. Called them this time to remove old water softener and install outdoor tap. Bob was very professional and did a good and complete job.
Rating CategoryRating out of 5
Yes, I recommend this pro

WILLIAM W.
05/2015
4.0
plumbing, drain pipe, drain cleaning
  + 1 more
unknown
Description of Work: Clean drain. |They gave me a hugely inflated quote to replace the drain piping below the basement floor. |Got the job done for much less by another contractor.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
4.0
punctuality
4.0

$600

DenisJohn T.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced approx 15 ft of rusted, leaking sewer pipe in basement. Polite, professional. Excellent job of minimizing mess and cleaned up well after themselves. This is 3rd time I've used Hartlaub. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

David H.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelley V.
09/2014
1.0
plumbing
  + -1 more
.
Description of Work: WARNING: Do not use these guys! I called Mike Hartlaub on a Thursday night and he quoted me $200 to winterize my father’s home. When his employee, Adam, came he looked at the house and said that the $200 quote was based on city water and no water softener. I can’t believe that most houses don’t have a water softener and no one ever asked if we had a well. So, the job that he quoted at $200 suddenly became a 3+ hour job for $509. He had me sign to authorize work. I had already taken off work and waited for them to show up. I was not going to take another day off. Adam was done in less than 2 hours. So, I expected something less than $509 since he had grossly over-estimated the job to start with. When I called Mike Hartlaub, the owner, he said that they do not quote based on hours (even though Adam had said it would take at least 3 hours) and that was why they were charging me extra. I was assertive and said that I wanted 1 hour work ($150) off the bill. Mike got very aggressive and started jumbling his facts. I told him that I planned to write the Better Business Bureau and Angie’s list. So, he offered me $20. I declined his offer and he told me that the Better Business Bureau and Angie’s List wouldn’t do anything anyways. I challenge you to prove him wrong. Dear Fellow Angie’s Lister, please make my experience and my words not be in vain.
Rating CategoryRating out of 5

Response from Hartlaub Plumbing Heating Cooling and Electric
September 11, 2014 To Whom it May Concern: When [member name removed] called and requested an estimate of the cost to winterize a home over the phone, he was told it would be approximately $260 with the trip charge. This was based on the requirements of a typical city residence. However, when the plumber arrived and learned this house was on a well, he informed the customer that the cost of winterization would necessarily be higher for such a house. Though he was displeased at the increased cost, he agreed to have Hartlaub Plumbing proceed with the work, both verbally and in writing. With regard to the time that it took to perform the work, our firm does not charge on a time and materials basis. Rather, we charge a flat-rate per each task we perform, labor and material included. This method is fast becoming the industry standard. The pricing we use comes from a third-party vendor, who serves the plumbing industry in this capacity. They formulate pricing based on a wide variety of factors, including over-head costs, time studies related to each task, etc. We believe this system is fair to both parties and we are up-front about being a flat-rate firm. It is unfair for [member name removed] to file a complaint about the price, after he accepted the terms of the work. We did agree to apply our standard discounted trip fee to his bill but he decided that he had been wronged and demanded the return of $150 or else he was going to file a complaint against us. Again, he was given the adjusted estimate before any work was done and he agreed to it. He was free to decline and seek other bids but by his own admission stated that it was inconvenient for him to do so. Therefore, we believe that we performed this work in good faith and that [member name removed] understood exactly what he was getting for his money. As such, we feel that this complaint is nothing more than a vindictive attempt to exhort money from our firm, after we provided exactly the service that we were contracted to provide. Respectfully Submitted,

Ronald N.
06/2014
5.0
plumbing
  + -1 more
Everything went well
Description of Work: New Toilet and Faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Wendy W.
06/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: We had two new kohler low water toilets installed. Hartlaub preformed the proper install and noted to us that our builder's plumbers had installed incorrect fittings/pipes. Hartlaub made the corrections; they are very detail oriented, they work neat and clean. Hartlaub made sure we were satisfied with the corrections and work preformed. If you are picky, want the contractor that does the work correctly, look no further; I highly recommend Hartlaub plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine B.
04/2014
5.0
plumbing
  + -1 more
Great job
Description of Work: Connection for gas dryer and installation of new shower heads

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karnpitcha F.
03/2014
4.0
gas leak repair
  + -1 more
.
Description of Work: Connect gas valve

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Paul T.
07/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Had an issue with a water heater. Brian came over the same afternoon and fixed it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul T.
06/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair, drain cleaning
  + 3 more
unknown
Description of Work: Mike Hartlaub and Brian came over to install a NAVIEN Tankless water heater. They did a fantastic job taking the old one out and installing this 98% energy efficient water heater. Brain did most of the work. The installation went incredibly smooth. These guys are trained in the installation of this incredible heater so they know all the ins and out. Brian explained everything about the heater. Some minor maintenance is required every year. I would hire these guys again in a heartbeat. Very nice gentlemen. Clean, neat and punctual.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian W.
03/2003
4.0
plumbing
  + -1 more
unknown
Description of Work: EMERGENCY REPAIR OF UTILITY SINK. I CALLED THIS COMPANY BECAUSE THEY WERE DOING WORK ON OUR REMODELING PROJECT. IT SEEMED BECAUSE IT WAS AN EMERGENCY REPAIR, THEY TOOK ADVANTAGE OF THE SITUATION AND CHARGED TOO MUCH.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$650

05/2000
5.0
plumbing
  + -1 more
unknown
Description of Work: PIPE REPAIR AND REPLACE DRAINS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE W.
05/2000
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED FAUCETS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

14666 W. National Avenue, New Berlin, WI 53151

www.HartlaubServices.com

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Natural Gas Lines,
Electrical,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

Hartlaub Plumbing Heating Cooling and Electric is currently rated 4.6 overall out of 5.
Hartlaub Plumbing Heating Cooling and Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hartlaub Plumbing Heating Cooling and Electric does not offer free project estimates.
Yes, Hartlaub Plumbing Heating Cooling and Electric offers eco-friendly accreditations.
Yes, Hartlaub Plumbing Heating Cooling and Electric offers a 3% senior discount.
Yes, Hartlaub Plumbing Heating Cooling and Electric offers emergency services.
Yes, Hartlaub Plumbing Heating Cooling and Electric offers warranties.
Hartlaub Plumbing Heating Cooling and Electric offers the following services: Plumbing. Sewer & drain cleaning. Code violation repairs. Lead pipe conversions. Gas piping. Water re-piping, installation & repairs. Hydronic heating equipment & solar installations. Water heater & furnace & air conditioning installation & repair. Indoor air quality products. Boiler repairs.

Contact information

14666 W. National Avenue, New Berlin, WI 53151

www.HartlaubServices.com