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Drucks Sudden Service

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Drucks is a full-service residential plumbing, heating, cooling, duct cleaning, and replacement contractor. Please check out our special Angie's List coupon for special member savings.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating & cooling, residential service, drain cleaning, duct cleaning, rough-in & remodels of kitchen & bathroom additions, repair/replace gas & electric water heaters, boilers, furnaces, central air conditioners, and more.

Services we don't offer

Offer new construction installation & repair oil furnaces.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
5%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 155 reviews

Machell L.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
? great.
Description of Work: Fixed furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin Z.
10/2020
5.0
electrician
  + -1 more
Great
Description of Work: Wired outlet Good
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Drucks Sudden Service
Thank you for your perfect rating! We truly appreciate your business.

Paul B.
11/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Very good and nicely done
Description of Work: Hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drucks Sudden Service
Thank you for your review and for choosing Drucks!

Nancy K.
06/2017
5.0
water heater repair
  + -1 more
I would use them again.
Description of Work: They replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drucks Sudden Service
Good morning [Member Name Removed], Thank you for so much for your review. We are glad to hear we have provided you with great service, and hope to continue to do that for you in the future. Thank you again and enjoy your weekend

Tim T.
01/2017
5.0
electrician
  + -1 more
The work was completed as expected
Description of Work: run an outlet from an inside wall to outside.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Robert L.
01/2017
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Drucks Sudden Service
Member, thank you for the review! Your satisfaction is very important to us. Feel free to give us a call again in the future!

Vivian F.
12/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ellen K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Outstanding prompt service! Dedicated to quality customer service. Very knowledgeable and helpful!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Drucks Sudden Service
We appreciate your review, member! Thank you for choosing Drucks and we hope to continue to service your plumbing, heating, cooling or electrical needs.

Gary H.
04/2016
3.0
heating & air conditioning/hvac, electrician, plumbing
  + 1 more
.
Description of Work: Electrical and Plumbing work--very expensive.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,700

Response from Drucks Sudden Service
Hello Member, thank you for your review. We appreciate your business and are glad we could service your electrical and plumbing needs. We are sorry you did not see as much value in the services we provided you. We will strive to exceed your expectations in the future.

Shannon K.
03/2016
5.0
heating & air conditioning/hvac, electrician
  + 0 more
.
Description of Work: We had to have a new electrical panel installed. They were great, on time and kept us in the loop the entire time. They explained everything they were doing and we're very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,875

Response from Drucks Sudden Service
We appreciate your review, member! Thank you for choosing Drucks and we hope to continue to service your plumbing, heating, cooling or electrical needs.

Alissa L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fantastic- Would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Drucks Sudden Service
We appreciate your review, member! Thank you for choosing Drucks and we hope to continue to service your plumbing, heating, cooling or electrical needs.

Michael R.
11/2015
4.0
plumbing
  + -1 more
.
Description of Work: They replaced a plumbing valve. They were prompt, courteous, and professional. The price was extremely high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Drucks Sudden Service
Thank you for your feedback! We are glad to hear we have provided you with great service and hope to continue to do that for you in the future.

Tammy S.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Response from Drucks Sudden Service
Sorry we couldn't perform work for you; best of luck.

Jason K.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: New larger electrical panel upgrade

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Drucks Sudden Service
We appreciate your review! Thank you for choosing Drucks and we hope to continue to service your plumbing, heating, cooling or electrical needs. P.S. you can also “Like” us on Facebook for some updates, news, and latest specials!

Nancy Lynne D.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service!We found Drucks to be sincerely interested that the work was done to satisfy my needs and the product would preform to our needs. Always bringing value in creative solutions some of their solutions required very little effort resulting in simple fixes at a low cost. Always checking to see if we are satisfied with constant communication. Very accommodating & professional crew.Highly recommend considering Drucks for heating solutions.
Description of Work: Replace ancient furnace in our 100 year old home with 95% efficiency furnace & humidifier, making sure we can add AC in the future. There were many complicated duct work issues to resolve. Also had to plan around other mechanical yet to happen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Drucks Sudden Service
Thank you for the kind words!! We appreciate you taking the time to share your comments. We loved being able to help you out and it means a lot to us that you are happy with the results. We look forward to helping you out with your plumbing repairs next month as well. Thank you for choosing the Drucks team, we appreciate it :)

Mary J.
08/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
We have been back to them many times over the years.
Description of Work: We used Drucks Plumbing, Heating & Cooling to replace our hot water heater. They put in a furnace and air conditioning in the last 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drucks Sudden Service
Thank you, member, for taking the time to post such nice words about us. We definately appreciate your business and the confidence you have placed in us. As always, we will work hard to keep that trust and confidence. Please do not hesistate to call us with any questions or concerns on your plumbing, heating, cooling or electrical. Thanks again for choosing Drucks (we know that there are many contractors to choose from). Have a great day, The Staff at Drucks

Pat P.
06/2011
4.0
plumbing
  + -1 more
Received a call right before the plumber arrived. He was friendly and let me watch him change the cartridges so I could see how it's done. The original price was $148, but since I pay $7.95 a month I am a 'preferred customer' and get a 10% discount. I also got a $25 off coupon from Angie's List, so that brought the price down to $113. That still seemed pretty steep for a simple, routine job.
Description of Work: Changed the cartridges in a bathroom faucet - separate hot and cold handles.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$113

Response from Drucks Sudden Service
Thank you for taking the time to post this review for us. I am sorry to hear that you do not feel the faucet repair was of the value of the repair. I did leave a message on your home phone, please feel free to call our office to discuss your particular repair. We do train our technicians to give a guaranteed up front price on every repair. We have found that our customers appreciate knowing the price before any work is done so they can make a decision to have the repair done or not. I also would like to make sure that you are aware of all the benefits of your Service Partner Plan for $7.95/month. Besides the 10% discount on any repair in our 4 departments and priority service that you mentioned, you also receive 4 complete inspections every year (one on your furnace, one on your central air conditioning, one whole house plumbing inspection, and one whole house electrical inspection). You also never pay overtime charges. Again, please do not hesitate to call to discuss this issue further. We appreciate your business and your 100% satisfaction is our priority.

Carl P.
10/2010
5.0
home remodeling, plumbing
  + 0 more
Overall Drucks did an excellent job. We had to wait for the delivery of the vanity, but it came when they said it would. It was a special order. The work was quick and efficient and Phil did a great job, cleaned up everything after the job was completed and removed all the old fixtures. We have had Phil do work on our house before, and he is a good worker. Cost was perhaps a little higher than others, but the quality of the work makes for it.
Description of Work: Remodel a powder room, new vanity, toilet, faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Drucks Sudden Service
Thank you for once again choosing Drucks. We also appreciate you taking the time to post such nice words. As always, it is a pleasure to work with you. Enjoy your day :)

Wayne K.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
The experience was great. I looked up the best AC repair in my area ( Drucks Plumbing, Heating & Cooling ) on Angies List. I called them and they help schedule me right away. When I called them the central air had been out for several days waiting for a too busy repairman to show up. This week was hot and humid. This all took place on a friday. I was a little worried it might not get fixed before the weekend but They came through with flying colors. I even precented them with a coupon I got off Angies List and they honored that too. The central air worked great the rest of the summer without a hitch. Thanks for the great job Drucks.
Description of Work: Checked out electrical system on central air unit. He determinged the fan motor outside was bad. My central air was an old dog but he found a new motor anyway. Fan blades were rusted on motor shaft. He somehow managed to get them apart without bending the fan blades. He reassembled the fan blades on the motor and mounted the parts back in the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Drucks Sudden Service
Thank you, for your kind words. We work hard for our customers and we sure appreciate you letting us know that we did it right. Have a great day and give us a call if we can ever help you out again.

Stephen C.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
Call-center was prompt in answering. Appt. easy to make and fit my schedule. A pre-phone call to let me know on their way. Arrived a few minutes late but was fine. Friendly. Work performed well as furnace still working. Paid right away and received discount coupon. Will call again.
Description of Work: Furnace tuned-up. Filters cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Drucks Sudden Service
Thank you for your kind words. We appreciate you choosing Drucks and will work hard to improve our arrival time. I apologize we were running behind. We look forward to serving your Plumbing, Heating/Cooling, and Electrical needs in the future. Have a great day.

Barbara F.
10/2009
5.0
plumbing
  + -1 more
They were very good. I called them again. The service man was prompt and courteous. Their pricing was probably average. The punctuality and communication were both excellent.
Description of Work: They fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Drucks Sudden Service
Thank you for taking the time to post this report. It means a lot to us. We love what we do and are always appreciative of the kind words. Enjoy your day.

Tom and Cindy F.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and professional. They did a good job with the installation. I give them all A's for their service.
Description of Work: Drucks Plumbing, Heating & Cooling came out to install a new heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Drucks Sudden Service
Thank you for posting your report. We appreciate you taking the time to do this. Have a great day.

bob M.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
Same day service. Called 30 minutes before arriving. They had to make two trips due to parts but only charged for one. Very professional.
Description of Work: Fixed central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Drucks Sudden Service
Thank you for posting your report. It was a pleasure serving you. We are here when you need us. Enjoy your day.

Brian M.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
Very well. No issues. A/C has worked well since this repair.
Description of Work: A/C stopped working a few times randomly over the last summer. Drug's came out the same day and was able to fix the A/C with a relatively inexpensive kit, much cheaper than a new unit to be sure. Crew was on time, explained what they had done and worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Drucks Sudden Service
Thank you member for taking time to write us a review. We look forward to building our relationship together upon your future service needs.

James B.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Their crew was on-time, efficient, answered ALL of my questions. Every person on-site during the installation and was friendly and courteous.
Description of Work: Replaced my furnace and performed a new central air conditioning install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Drucks Sudden Service
Thank you member for taking time to write us a review. We look forward to building our relationship together upon your future service needs.

Contact information

109 Curtis Ave, Neenah, WI 54956

http://www.drucks.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
6352

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines

FAQ

Drucks Sudden Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Drucks Sudden Service accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Drucks Sudden Service does not offer free project estimates.
Yes, Drucks Sudden Service offers eco-friendly accreditations.
No, Drucks Sudden Service does not offer a senior discount.
Yes, Drucks Sudden Service offers emergency services.
No, Drucks Sudden Service does not offer warranties.
Drucks Sudden Service offers the following services: Plumbing, heating & cooling, residential service, drain cleaning, duct cleaning, rough-in & remodels of kitchen & bathroom additions, repair/replace gas & electric water heaters, boilers, furnaces, central air conditioners, and more.
Offer new construction installation & repair oil furnaces.

Contact information

109 Curtis Ave, Neenah, WI 54956

http://www.drucks.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed