Capital Cleaning & Concierge

House Cleaning, Animal & House Sitting, Dog Walking,

About us

Capital Cleaning and Concierge will exceed your expectations. Please read our reviews and hear first hand what your trusted neighbors feel about our company and staff .A free consultation is just minutes away . We service the Madison area and all surrounding cities. We offer great detailed residential and commercial cleaning.We have many offices through out Madison that are extremely happy with our detailed services and take great pride in providing a beautiful and clean office space for their clients to enter into. In addition we do new construction cleanup. There's nothing like walking into a perfectly clean, nice smelling home or office, right? Then choose Capital Cleaning & Concierge as your local cleaning service to make your home or business sparkle! We are proud to have the professional background you're looking for to do an efficient, detail-oriented and thorough job. We're a small business so we are able to customize and accommodate each customer's individual cleaning needs. We are certain that your experience with us will be pleasant and stress free!

Business highlights

22 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Residential & Commercial Cleaning. Office Cleaning after work hours provided.Spring Cleaning. Move Out Cleaning.We at Capital Cleaning & Concierge services provide professional cleaning to both domestic and commercial clients. We will strive to exceed all expectations daily to our clients. We have openings for small offices regularly and provide testimonials from our client file to assure you of the quality services we provide.

Services we don't offer

Ask for Details, Check our website at cleaningconciergemadison.com Many other services provided.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Venmo

Photos of past projects

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 122 reviews

Bob B.
09/2014
5.0
house cleaning
  + -1 more
The services were exactly as advertised. I was impressed with the professionalism and completeness of the work. I would recommend them to a friend that was looking to have cleaning done.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Response from Capital Cleaning & Concierge
It was a pleasure to help this family. Was checking on services in our area and stated that they got exactly what they asked for. They were very realistic with the time they assigned to the tasks that day.Thanks for the review.

Erik K.
08/2014
5.0
house cleaning
  + -1 more
I recently purchased four hours of house cleaning from Capitol Cleaning as part of the Angieslist Big Deal. Soon after my purchase, I was contacted by Cheryl to schedule the cleaning and make the necessary arrangements. Cheryl was easy to communicate with, and her crew did a great job addressing my list of priorities (bathrooms and kitchen). They were punctual, thorough, and professional. Should I need/want additional house cleaning in the future, I won't hesitate to use them again.
Description of Work: Cleaned my house for four hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Capital Cleaning & Concierge
Love the feedback from our clients. It's also great that they recognize that in order to have a clean home they allow adequate time to perform the tasks. Thanks for giving us this opportunity,Cheryl

Jill P.
07/2014
5.0
house cleaning
  + -1 more
This is the first time that I've ever used a cleaning service and I've been SO happy with them! They have been cleaning for me once a month since the first of the year and I love coming home to an immaculate home. They do those "extra" things that I don't care to do and they work off a priority list, so the things I want completed are done. I highly recommend Dust Busters!
Description of Work: Monthly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Capital Cleaning & Concierge
Amazing home and amazing client!

MARISSABEL T.
06/2014
4.0
house cleaning
  + -1 more
Quick response, set up an appointment exactly when I wanted. All the things on my list were done. Great quality job. We did a one time cleaning, I wish we could afford to have them on a regular basis. I'll probably call them just for twice a year deep cleaning of kitchen And bathrooms.
Description of Work: 4h cleaning of the house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Elizabeth A.
04/2014
5.0
house cleaning
  + -1 more
The wonderful thing about Cheryl and her crew is that they will do anything I ask them to do. I needed certain items moved and put in certain places which were done very carefully. She wrapped precious things that needed to wrapped very carefully and moved them for me as well. The bathroom and kitchen were cleaned thoroughly and helps me get organized as well, along with her excellent suggestions. She isn't just a house cleaner, she is also a house organizer. Also, she is very easy to relate to, takes my suggestions, is very flexible to work with in terms of time and date. I would highly recommend her.
Description of Work: She charges by the hour and cleans my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Capital Cleaning & Concierge
We so enjoy working with this client. She is so kind and helpful as we take care of her needs. Thanks again to all those that share their personal experience with our company.

Tiffany P.
04/2014
5.0
house cleaning
  + -1 more
Dust Busters is wonderful. I have never used a house cleaning service before, but I will not use another at this point. It was wonderful to come home to an immaculate, and I mean immaculate home. I am not someone who enjoys the meticulous cleaning items, and Dust Busters covers those areas. She even cleaned my vacuum cleaner itself! I will be definitely calling them again!
Description of Work: She did a full cleaning of my house - upstairs and down!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Capital Cleaning & Concierge
Customer and spouse realized that it took some additional time to get the house ready for now regular maintenance.We so look forward to continuing making them happy when they come home...able to put their feet up and relax!

Aaron A.
04/2014
5.0
house cleaning
  + -1 more
It went well. Our home sparkled clean when they were done. The bathrooms were done especially well.
Description of Work: Cheryl had me write up a priority list and that helped quite a bit. They were very thorough and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Capital Cleaning & Concierge
We enjoyed bringing things up to the level that she needed to feel like now she can handle it on her own. Thank you for allowing us to help.

Wendy D.
04/2014
5.0
house cleaning
  + -1 more
Great customer service and job well done.
Description of Work: 6 hours of home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Capital Cleaning & Concierge
Thanks for the great review!! Love to get feedback of all kinds. We are kept accountable and on our toes!

Bill Q.
03/2014
5.0
house cleaning
  + -1 more
After meeting Cheryl and subsequently enlisting the services of her team at Dust Busters, the ?wow? factor just keeps on growing! After their complete and thorough initial entire home cleaning I signed up to have Cheryl take care of my home on a bi-weekly basis. Cheryl and her team are always very prompt, professional, courteous and very, very meticulous about my home. Cheryl is very inquisitive about the services that I seek and provides many observations and suggestions about items relating to my home that I had not even considered previously; the end result is that my home has never looked better! If you consider your home to be your castle, you would be wise to enlist the services of Cheryl and Dust Busters; they will always treat it as such. I can't tell you how much I look forward to coming home after Cheryl has completely gone through and taken care of my home!
Description of Work: Dust Busters did an initial thorough cleaning of my entire home and now providing the same on a regular bi-monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Capital Cleaning & Concierge
Great home great people! Love to always help out! Fantastic large home with a few pets and things look great after we accomplish tasks as requested!

Suzanne F.
03/2014
2.0
house cleaning
  + -1 more
When I called Dust Busters (spoke with owner Cheryl) I and asked if they needed to come to my home to give me an estimate - Cheryl said not really - she asked how long it takes me to clean my house the way that I wanted it cleaned and she would go from there. We decided to have her clean 1 1/2 hours this is two people cleaning. I live in a small cape cod - I asked for her to clean the kitchen, family room, master bedroom and master bath. I picked up the house before she came, so all she had to do was clean. It took her 1 1/2 hours to clean the kitchen and the family room. (The house was picked up and had the usual crumbs on the counter and hair on the floor to be cleaned). She told me it took her so long because of the "condition of my house". I told her I PICKED UP the house before she came - I didn't think I had to PRE CLEAN the house before the cleaners came. I told Cheryl I would like a refund for half the price of her cleaning, since she only cleaned 1/2 the house. Cheryl did mail me a check for half the cleaning price within a few days.
Description of Work: Clean - very slowly and poorly

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0

$114

Response from Capital Cleaning & Concierge
“Thank you very much for your review. I apologize that we were not able to completely satisfy your needs during the allotted time. In our original phone conversation, it was decided to come and clean for 3 hours. Upon arriving at the home, it was discovered that the amount of time we had discussed would not allow for a thorough cleaning of all the problem areas. We take great pride in our work and exceeding customer expectations. We completed as many tasks as we could on her priority list within the agreed upon timeframe, and even stayed past our all allotted hours without charging customer for that extra time. In retrospect, it would have been wiser to consult in-person with the homeowner before agreeing upon a service plan, and we have addresses this henceforth. To further express our passion for excellence, we even gave this member half their payment back. We care very much about all our client’s and strive to provide service second to none.

ALICIA S.
02/2014
5.0
house cleaning
  + -1 more
Cheryl and her team are awesome. They dig right in and get the dirt regular cleaning (and other cleaning services we've tried) miss. When they're done, the house feels clean. And they're all as nice as can be. Yes, they may cost a bit more than other services but you get what you pay for--exceptional cleaning and service. Two big thumbs up.
Description of Work: Regular deep house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Capital Cleaning & Concierge
Thanks to these awesome clients for these kind words about our service. We love to make things easier for families with busy schedules!

Margi R.
01/2014
5.0
house cleaning
  + -1 more
Cheryl and her team are great! They came for a thorough cleaning of our house, and we have them come on an ongoing basis. She was flexible in working with us to acheive a plan that we were comfortable with in terms of our goals and budget. The price is not cheap, but worth it to have the peace of mind of a trustworthy, consistent team and wonderful work. Love coming home to a sparkling house!!
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Capital Cleaning & Concierge
Many thanks to all of my clients for sharing their opinion and thoughts of our service. Please give us a try! You can decide after that first visit if the quality of service is what you need and expect from a cleaning company. Thankful, Cheryl

Linnea H.
01/2014
4.0
house cleaning
  + -1 more
The owner/main contact was professional in a way, but too casual and a bit abrupt. She was timely in her responses and in their cleaning times. There were a couple items they didn't put back in the correct places, but I let her know and she said she'd tell her staff promptly. The cleaning done was satisfactory and they appeared to complete my priorities. I would probably use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
I am trying to resolve this error...I believe that this review belongs to another company with my name......unfortunate. I have had this name and is a LLC company and this other person whom carries my name in a different form of spelling is whom this review goes under. I am assured it will be remover asap, Thanks, Cheryl

Kevin B.
10/2013
5.0
house cleaning
  + -1 more
Great Job! Everything went very well and Dust Busters did a wonderful job. Would definitely have them do more work for me at my rental properties.
Description of Work: thorough cleaning of an apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Judy O.
09/2013
4.0
house cleaning
  + -1 more
There were 3 of them. They brought all of the own supplies, including a step ladder. They didn't get finished, as they ran out of time. They did the general cleaning, not any windows.
Description of Work: Residential cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Capital Cleaning & Concierge
We enjoyed helping the (Member name removed) prepare for their home. Great people to work wit as well. Appreciate every customers feedback, Cheryl

Linda H.
08/2013
5.0
house cleaning
  + -1 more
Very well. Was changing from another provider. Cheryl's team had great reviews and references. Prompt communication and easy to communicate with. Thorough, detailed, and professional. House looked beautiful, like I would do it.
Description of Work: Bi weekly house cleaning. Dusting, baths, floors, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Capital Cleaning & Concierge
These clients agree..detail is what they expect and hired me for. WE make sure that you get exactly what you asked for at your consultation. Thank you very much for your review, Cheryl

LOU ANN R.
08/2013
5.0
house cleaning
  + -1 more
It went quite well. They have been a couple of times, and they seem to do a good job. They're starting to get the hang of cleaning my place, and I think it's going to work out well.
Description of Work: They performed general cleaning of the first level of my home. It's about 1600 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Capital Cleaning & Concierge
Great new client that agreed with my initial consult. It takes adequate time to do a great job. We will work hard to make sure each customer gets what they asked for at their first consultation. Thanks for the review, Cheryl

Jennifer S.
07/2013
4.0
house cleaning
  + -1 more
Cheryl was very professional. They performed a good deep clean of a home I had purchased. It was a last minute thing, and she was able to accommodate me on VERY short notice. They even did the cleaning on a Sat :) Great Job!
Description of Work: move in cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Capital Cleaning & Concierge
Great Client to work for. We loved this house so much! It was great to be able to make this schedule work for her that Saturday. Happy to provide service on the weekend if we have no alternative to a weekday slot!

Letitia M.
07/2013
5.0
house cleaning
  + -1 more
Were a little late, they worked quickly and did a great job. Did everything I asked them to do.
Description of Work: Cleaned my kitchen - removed grease from walls - did a beautiful job on my stove & floor & refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Response from Capital Cleaning & Concierge
Loved helping out! She had guests coming into town and we freshen things up for her guests. We had a big job before hers and the clients added some additional work so we were 45 minutes behind schedule. We worked even harder when we arrived to even things out for our client. Glad she was happy. :)

Sally S.
07/2013
5.0
house cleaning
  + -1 more
I called Cheryl to arrange housecleaning when I was moving out of my condo. She was very prompt at coming out to give an estimate and go through the house to identify exactly what would be done. She offered various options and discussed the expected price, breaking the work done to how much time each task would take. We came up with a plan together and she was able to work me in quickly and get the job done before the new owners moved in. Her work was to a high standard and the condo looked great when her crew was finished. Price was what we had discussed and very close to her estimate. I could not have been more pleased with her service.
Description of Work: Cheryl and her crew cleaned my condo after I moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$551

Response from Capital Cleaning & Concierge
We make sure that it is clear through communication what is expected by our customers. Great people and great communication. Thanks for the fantastic review, Cheryl

Trina T.
07/2013
5.0
house cleaning
  + -1 more
It went fantastic. We just moved into a new house and Cheryl and her movers took a lot of stress off of my shoulders. Because of her services I was able to move in and go about my day to day business without having to worry about any previous messes from the last owner. I'd highly recommend her, and am so grateful for the quality of her work.
Description of Work: They came and did a moving cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Capital Cleaning & Concierge
Moving is stressful and that is where we would love to help! Having your home clean before you arrive is such a relief! Walking into a FRESH clean home is an awesome feeling! Thank you for allowing us to help! Big hugs, Cheryl ps...CONGRATS on your new home!

Judith P.
07/2013
5.0
house cleaning
  + -1 more
She is really interested in the people she cleans for. She is very caring, brings a lot of good energy and has a great attention to detail. She will go out of her for people. I have used her for over two years. I would highly recommend her to others.
Description of Work: She does a whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Roz S.
07/2013
5.0
house cleaning
  + -1 more
It always goes well. Since March 2012, I have employed Dust Busters to clean my home. Cheryl and crew did an extensive post remodel cleaning and have been working bi-weekly for the past 16 months. Dust busters is thorough, reliable, and respectful of all surfaces (hardwood, stainless steel, granite, carpets). I extend my highest recommendation of this company. Cheryl and her business is the best cleaning service I've ever had!
Description of Work: Cheryl and her crew cleaned my home ($140 every two weeks).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Capital Cleaning & Concierge
Wonderful kind words. Again I must say...... I'm blessed with a great clients!

Joni P.
07/2013
5.0
house cleaning
  + -1 more
They were timely, professional, and they did good quality work.
Description of Work: Move out cleaning for an apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Thomas A.
07/2013
5.0
house cleaning
  + -1 more
After selling our home recently, I thought I could do the final cleaning for the new owners all by myself. A few days before our closing date, I realized it was way too much work with everything else I was juggling. Several months earlier, someone had recommended DustBusters as a great cleaning service. I took a chance that maybe they might have an opening. I called Cheryl and she couldn't have been nicer! She did some schedule juggling and got me in the day before our house closing. She and her team did a great job. The home was deep cleaned, polished and looked spectacular for the new owners! I would highly recommend Dustbusters to anyone looking for a serious clean at a reasonable price!
Description of Work: Move out cleaning for new owners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Capital Cleaning & Concierge
My goodness! This warms my heart! Thank you! My clients seem to be the best! I am truly blessed!

Contact information

1205 Femrite Drive suite # 104, Monona, WI 53716

http://www.cleaningconciergemadison.mcom

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Animal & House Sitting,
Dog Walking,
Carpet Cleaning

FAQ

Capital Cleaning & Concierge is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Capital Cleaning & Concierge accepts the following forms of payment: Check,Venmo
Yes, Capital Cleaning & Concierge offers free project estimates.
Yes, Capital Cleaning & Concierge offers eco-friendly accreditations.
Yes, Capital Cleaning & Concierge offers a 10% senior discount.
No, Capital Cleaning & Concierge does not offer emergency services.
No, Capital Cleaning & Concierge does not offer warranties.
Capital Cleaning & Concierge offers the following services: Residential & Commercial Cleaning. Office Cleaning after work hours provided.Spring Cleaning. Move Out Cleaning.We at Capital Cleaning & Concierge services provide professional cleaning to both domestic and commercial clients. We will strive to exceed all expectations daily to our clients. We have openings for small offices regularly and provide testimonials from our client file to assure you of the quality services we provide.
Ask for Details, Check our website at cleaningconciergemadison.com Many other services provided.

Contact information

1205 Femrite Drive suite # 104, Monona, WI 53716

http://www.cleaningconciergemadison.mcom

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed