Capital Cleaning & Concierge

House Cleaning, Animal & House Sitting, Dog Walking,

About us

Capital Cleaning and Concierge will exceed your expectations. Please read our reviews and hear first hand what your trusted neighbors feel about our company and staff .A free consultation is just minutes away . We service the Madison area and all surrounding cities. We offer great detailed residential and commercial cleaning.We have many offices through out Madison that are extremely happy with our detailed services and take great pride in providing a beautiful and clean office space for their clients to enter into. In addition we do new construction cleanup. There's nothing like walking into a perfectly clean, nice smelling home or office, right? Then choose Capital Cleaning & Concierge as your local cleaning service to make your home or business sparkle! We are proud to have the professional background you're looking for to do an efficient, detail-oriented and thorough job. We're a small business so we are able to customize and accommodate each customer's individual cleaning needs. We are certain that your experience with us will be pleasant and stress free!

Business highlights

22 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Residential & Commercial Cleaning. Office Cleaning after work hours provided.Spring Cleaning. Move Out Cleaning.We at Capital Cleaning & Concierge services provide professional cleaning to both domestic and commercial clients. We will strive to exceed all expectations daily to our clients. We have openings for small offices regularly and provide testimonials from our client file to assure you of the quality services we provide.

Services we don't offer

Ask for Details, Check our website at cleaningconciergemadison.com Many other services provided.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Venmo

Photos of past projects

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 122 reviews

Susan S.
05/2021
5.0
house cleaning
  + -1 more
Excellent service. Team cleaning, which means they get a total of 6 hours of work (cleaning the whole house) done in just a couple of hours. Workers are insured and receive benefits, which is important to me. Their service includes all the equipment and supplies. Recommended by a friend, I highly recommend them.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Response from Capital Cleaning & Concierge
Thanks so much for sharing your experience.

BONNIE B.
03/2021
5.0
house cleaning
  + -1 more
Cheryl and her crew were excellent to work with from start to finish. Cheryl reviewed the job onsite, accurately estimated time and $ and worked with us to schedule in coordination with painters. Workers were efficient and made sure we were happy with their work before leaving. We couldn't be happier.
Description of Work: Post-construction cleaning for newly remodeled room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Capital Cleaning & Concierge
Thanks for sharing your first time experience with our services. We plan on continuing to meet all your expectations.

Leslie L.
02/2021
5.0
house cleaning
  + -1 more
We have had CCC as our cleaners for the past couple years, and wouldn’t go with anyone else. They do a great job with the cleaning, even though we have 3 pets (two cats and a large dog) and a messy teenager. They have been very accommodating with schedule changes over the past year and are always on-time. We would definitely recommend them.
Description of Work: General home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
So appreciate all our clients sharing their experience with our services. Thanks for your feedback.

Patrick H.
02/2021
5.0
house cleaning
  + -1 more
Capital Cleaning does a fantastic job when they visit my home each month. They are very thorough and leave no rooms untouched. Even places around the house that often get overlooked like door frames and the area on top of appliances get dusted and cleaned. Best of all their staff is also very receptive to feedback or requests to pay extra attention to certain rooms in a given month. They've also been very easy to work with - always providing timely communication ahead of their visits and when they are finished for the day. Overall a great company that helps me keep my home clean and in good shape for a very reasonable price - would definitely recommend to anyone looking for help with home cleaning or who wants to spend less time on it.
Description of Work: Monthly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Capital Cleaning & Concierge
It is always our mission to communicate always and meet our clients expectations . Thank you for sharing

Glenn C.
02/2021
5.0
house cleaning
  + -1 more
Great. They are punctual, reliable and professional. Usually with a team of 3, they do 4-5 hours of work (for one) in 90 minutes or so. Of course, depending on your house size and needs. All the basic cleaning done well, vacuuming, floors, bathrooms and all customizable to your house and needs. We’ve had them for years now and would highly recommend.
Description of Work: Whole house cleaning bi-weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jody P.
02/2021
5.0
house cleaning
  + -1 more
I appreciate the extra attention my bathrooms and kitchen receive, their work is far more detailed than mine. They are courteous, trustworthy, and I am confident they are taking every precaution to maintain a safe environment in these unprecedented Covid times.
Description of Work: Household cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Capital Cleaning & Concierge
Thanks for sharing your thoughts during this pandemic. We take every precaution to keep ourselves safe as well as our clients

Joe H.
02/2021
5.0
house cleaning
  + -1 more
CCC has been cleaning for us for several years now and we couldn't be happier. They are very responsive to special requests and meticulous in their attention to detail. Cheryl the owner always msgs me the day prior letting us now when her team will arrive and she often joins them to ensure quality is exceptional. We trust and appreciate this team very much!
Description of Work: Bi-Weekly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Capital Cleaning & Concierge
We so appreciate all your feedback. Thanks for sharing so others can hear about our excellent services.

Stephanie K.
02/2021
5.0
house cleaning
  + -1 more
The cleaners do an excellent job cleaning our house top to bottom. They get all the dust, grime & dog hair. They are always on time & are consistent in the quality of their work. Their rate is very reasonable too. We’ve used them for several years & can’t imagine hiring anyone else. We are thoroughly satisfied.
Description of Work: We have CC&C come once a month to deep clean our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
Thanks for your feedback; we appreciate all our clients so very much.

Malari N.
11/2020
5.0
house cleaning
  + -1 more
I am in complete awe over how AMAZING our place looks. Cheryl was an absolute pleasure to work with and got us on her schedule right away! She came with her crew to meet us and do a walk through. The three women that did the work were so speedy, very respectful and trusting. They paid attention to the smallest details that we didn't even point out to be cleaned. I am so pleased and can't wait to have more services done again. I will be telling everyone i know about them! You will not regret hiring them!
Description of Work: A deep clean. Floors, bathrooms, kitchen, windows...EVERYTHING!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Response from Capital Cleaning & Concierge
So very thankful for you sharing your experience. The team truly cares about what our customers expectations are . Thanks and please those that read are reviews , call and set up a free consultation.

James H.
10/2020
5.0
house cleaning, pet sitters
  + 0 more
We could not have been happier with Cheryl and her crew. She responded promptly to our request, personally visited to see what was needed, and worked with the crew to do the necessary cleaning. They did all she promised, and more. They deep cleaned some areas we hadn’t anticipated. We appreciated that she kept us apprised of their progress and alerted us that it would take about 30 minutes more than she had estimated. She is very thorough — both professional and personable. It’s a little pricey, but we felt we got what we paid for. And we will use her company on a regular schedule going forward.
Description of Work: Thorough cleaning after having wood floors refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

Response from Capital Cleaning & Concierge
Thanks for sharing your feedback. Please know that we value your thoughts as sharing here on Angies list helps others looking for Quality Services.

Yishi W.
10/2020
5.0
house cleaning
  + -1 more
I was very pleasantly surprised by how good a job Cheryl’s team did with our move-out cleaning of our apartment, after being disappointed by the lack of thoroughness and attention to detail of other cleaning services we have booked with in the past. Cheryl stuck to the allotted time and budget, and her team really made our apartment shine. Much appreciated and look forward to booking again for our new home.
Description of Work: Move-out cleaning of apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Capital Cleaning & Concierge
Thanks for sharing, we look forward to provide our services again .

Patrick H.
03/2020
5.0
house cleaning
  + -1 more
Capital Cleaning did an awesome job cleaning my house. My place wasn’t messy or dirty by any stretch prior to their services, but they still found many places that were dusty and needed cleaning. My home was noticeably cleaner after their visit. Capital’s attention to detail is far greater than other cleaning services I’d worked with in the past, even though their cost is about the same. I’m looking forward to the next appointment I have with them and plan on having them as may home cleaning provider for the foreseeable future.
Description of Work: Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Capital Cleaning & Concierge
Thanks so much for sharing your experience, CCC

Leslee H.
03/2020
5.0
pet sitters
  + -1 more
Cheryl has intermittently checked on my house while I've been out of town and I'm satisfied with the results. I get pictures of the front so I can see whether my snow/yard contractors are doing their jobs, as well as any other relevant pictures of the property (any mail/deliveries that showed up, etc). While my neighbors can keep an eye on the exterior, I feel more confident being away knowing that Cheryl is checking up on the interior as well.
Description of Work: House watch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Capital Cleaning & Concierge
Thanks so sharing your experience with our home watch service.

Julie D.
02/2020
5.0
house cleaning
  + -1 more
Cheryl and her staff are consistently A+ on every rating factor. My store is sparkling when they leave--not that I'd know otherwise that they are there since they are so quiet and professional! Cheryl is so willing to work with my schedule and special requests, I can't imagine hiring anyone else.
Description of Work: General Cleaning-Retail Store

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
We so appreciate all feedback from our client base . Thanks so much , Cheryl

Julie C.
10/2019
5.0
house cleaning
  + -1 more
The team was very polite and professional and did a fine job.
Description of Work: Basic house cleaning services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Capital Cleaning & Concierge
Thanks for sharing.

Jane M.
09/2019
5.0
house cleaning
  + -1 more
Capital Cleaning did an EXCELLENT job cleaning my house in preparation for listing it to sell. Cheryl was very prompt in returning my call, giving me an estimate and setting up the days for her crew to come in. My house was honestly in some need of serious cleaning and Fabio and Marlene did wonders. My Wolfe Range looked like new after cleaning and the house smelled great. Thank you to Cheryl and her crew for doing an amazing job. We sold in a week and I credit Capital Cleaning's job with allowing us to be able to put our house on the market in it's very best shape! Jane
Description of Work: I needed my house cleaned before putting it on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Capital Cleaning & Concierge
Thanks so much for sharing.

Katherine K.
08/2019
5.0
house cleaning
  + -1 more
I rely on Cheryl and capital cleaners to do a thorough and consistent job cleaning my house. They are prompt, flexible with scheduling and hit all the details when cleaning - everything is well dusted and thoroughly cleaned, stairs are vacuumed, beds are made and blankets on couches are nicely folded or rolled - normally topped with a dog toy that we forgot to pick up. I look forward to their coming because our house always looks and smells great when they leave.
Description of Work: Biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
Thanks so very much; we would love to reach as many potential clients for a free consultation.

Katherine K.
08/2019
5.0
house cleaning
  + -1 more
Cheryl and team have been cleaning my house for several years and do a great job. Cheryl always gives me a heads up of when they will be coming and is very flexible to fit us in if we need to reschedule. They are dependable, consistent and pay attention to detail. Our house always looks great and is truly clean. I leave a list of each visit on what I want the focus to be - they always meet or exceed my needs.
Description of Work: biweekly house-cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
thanks for sharing .

Ryan M.
08/2019
5.0
house cleaning
  + -1 more
Called in a panic because we needed same day service, they were able to move things around and get us in within the next 3 hours of calling, and didn't even charge us any last minute fees. The house looked spotless. Would definitely hire again.
Description of Work: Sweeping/mopping/vacuuming floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Capital Cleaning & Concierge
It was a pleasure to work with you . I'm so glad we could make this work for you.

PAMELA B.
08/2019
5.0
house cleaning
  + -1 more
Capital Cleaning and Concierge does a complete and concise job of cleaning. I am very impressed with the work they do. I would highly recommend them. Very professional.
Description of Work: Monthly cleaning of my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Capital Cleaning & Concierge
we appreciate the review so very much.

Taryn B.
08/2019
5.0
house cleaning
  + -1 more
Fantastic results. They had a hard job as I have 2 cats that shed a lot. My condo has never looked better!
Description of Work: Clean house to prepare for sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Response from Capital Cleaning & Concierge
we always appreciate our clients sharing their experiences .

Joe H.
08/2019
5.0
house cleaning
  + -1 more
The team is meticulous and very responsive to feedback. highly recommend.
Description of Work: bi weekly
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Capital Cleaning & Concierge
thanks so very much for sharing your experience with our services.

Carol B.
08/2019
5.0
house cleaning
  + -1 more
I enjoy these workers who do their work well. I like to get to know them so have a short conversation with them each time. They follow directions well and my written instructions often have English translated into Spanish to help with any worker who does not speak fluent English.
Description of Work: We have a large home and all rooms require cleaning but not at every work day. A typical work day includes 2 or 3 bathrooms, kitchen, laundry room, vacuuming, dusting, mopping, bed making. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Response from Capital Cleaning & Concierge
Thanks so much for sharing with Angies members .

Linda B.
08/2019
5.0
house cleaning
  + -1 more
Top notch. They come every 2 weeks. They are on time, thorough, efficient, very pleasant and thoroughly reliable. We come home to a beautiful clean home and love it.
Description of Work: Regular cleaning of our entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital Cleaning & Concierge
Our clients are the best and we so appreciate leaving reviews on their personal experience.

Joe C.
08/2019
1.0
house cleaning
  + -1 more
Cheryl was rude and condescending. To be frank I could afford 5 times what she charges but I did not even schedule an estimate based on her attitude on the first phone call to them.
Description of Work: residential cleaning

Rating CategoryRating out of 5
professionalism
1.0


Response from Capital Cleaning & Concierge
My conversation with this person was about 1 minute long. I stated our rates and he said he did not want to pay that amount and could find someone cheaper. He ended the call with ...sorry i wasted your time. He clearly had a bad day. Hope it ended better then it started. My clients in all my reviews state a different experience when communicating with me. I so appreciate this platform to give the other side of the story.

Contact information

1205 Femrite Drive suite # 104, Monona, WI 53716

http://www.cleaningconciergemadison.mcom

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Animal & House Sitting,
Dog Walking,
Carpet Cleaning

FAQ

Capital Cleaning & Concierge is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Capital Cleaning & Concierge accepts the following forms of payment: Check,Venmo
Yes, Capital Cleaning & Concierge offers free project estimates.
Yes, Capital Cleaning & Concierge offers eco-friendly accreditations.
Yes, Capital Cleaning & Concierge offers a 10% senior discount.
No, Capital Cleaning & Concierge does not offer emergency services.
No, Capital Cleaning & Concierge does not offer warranties.
Capital Cleaning & Concierge offers the following services: Residential & Commercial Cleaning. Office Cleaning after work hours provided.Spring Cleaning. Move Out Cleaning.We at Capital Cleaning & Concierge services provide professional cleaning to both domestic and commercial clients. We will strive to exceed all expectations daily to our clients. We have openings for small offices regularly and provide testimonials from our client file to assure you of the quality services we provide.
Ask for Details, Check our website at cleaningconciergemadison.com Many other services provided.

Contact information

1205 Femrite Drive suite # 104, Monona, WI 53716

http://www.cleaningconciergemadison.mcom

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed