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Stu's Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Cost is determined by the job. Addresses - (Milwaukee) 4820 W Loomis Rd., (Phone) 414-744-9400 (Fax) 414-744-9237.. (Waukesha),2142 East Moreland Blvd.(Phone) 262- 524-1455. (Fax) (262) 524-8460. Award winning. Additional DBA - Abbey Flooring Co.

Business highlights

44 years of trusted experience

Services we offer

Sales and installation - carpet, vinyl, laminate, hardwood & ceramic tile flooring and window treatments..

Services we don't offer

Hardwood refinishing, sanding and repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-250 of 258 reviews

Kerry J.
03/2017
5.0
flooring contractor, carpet installation
  + 0 more
Fast and professional.
Description of Work: Replaced carpet with laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Stu's Flooring
Thank you for the feedback. We appreciate the time you took to comment on your project. Unfortunately price is determined by manufacturer's price, installation factors, travel and quality of product.

Todd D.
10/2016
1.0
flooring contractor
  + -1 more
N/a
Description of Work: Angie's list is to grade people that sell services last I checked. I asked for a quote to install flooring that I already have. They don't install stuff unless they sell it to you. Get off Angie's list and stay in the yellow pages.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0


Response from Stu's Flooring
We are sorry you were disappointed with Stu'[Member Information Removed] Flooring. Our lifetime installation warranty is based on the quality products we carry. The flooring must meet our standards and manufacturer'[Member Information Removed] warranty in order to assure we provide the best quality and installation for the customer.

Carole H.
06/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed sheet vinyl flooring in kitchen & pantry. Sent one guy who was very professional & completed job in 1 day. He moved appliances & other items to have rooms completely empty, prepped floor & did installation. When flooring done, moved everything back. Couldn't have gone better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Richard B.
03/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Repaired floor in 5 spots that were gouged. Had to cut out tiles and replace with new one's. Job went well. Showed up right on time and got to work. Was very nice to deal with and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

John F.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They carpeted our living room and large family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mary Ann H.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: We replaced our carpeting that was 30 years old. We went to the Loomis Road Store and our salesperson was Jennifer. She was very patient with us as we were overwhelmed with all of the choices in carpeting. Because we are planning to move in the next 5 years, we chose remnant carpeting. When the person came out to measure, we were told there wasn't enough on that particular roll of carpeting. Jennifer immediately offered a better carpet remnant in almost the same color. They discounted the difference of the carpet we chose, with the carpet that we would upgrade to, by 50%, which we thought was fair. When Jennifer emailed us the estimate, we had questions. She broke down the estimate to detail all the billing. She was extremely patient with us. There were 3 installers, one being a lead person, Chris. We noticed a color difference in the attached dining room carpeting that was adjacent to the living room. We called it to Chris's attention, as he was handling the "waterfall" stair covering that we requested. He stated that even tho the carpet was the same dye lot, sometimes carpeting would have a different color that would be a mill problem. He immediately called the owner, who told him to come back the next day with another piece of carpeting and replace the defective colored carpet. Chris did a beautiful job on our 14 stairs that lead to our upstairs. They were labor intensive with the waterfall effect (being covered over and under each step. After coming back the next day, the carpet was changed in the dining room and we were extremely happy with the whole experience. We would highly recommend Stu's Flooring to everyone!
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn H.
11/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They did a good job and were very professional and accommodating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,171

Tom R.
10/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed bathroom Flooring. Very professional. On Time. cleaned up work area after completing. Very happy with product & installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Carole R.
09/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

PERCY C.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
Great job.
Description of Work: Installed carpet in family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harpreet P.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They did some carpet re-stretching for us. They did an excellent job, they are amazing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew C.
08/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Linda G.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: I had Dean from Stu's come out for an estimate and he spent quite a bit of time with me in the store, showing me options. Their selection is great. The installers did a wonderful job. Over a year later I had an issue with some of the wood flooring starting to bulge up. I called them and they quickly came out and fixed it. That's what I call an excellent company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Barbara J.
06/2015
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Hardwood floors in living room, family room and office. We wish the sales person, who was very knowledgable, would have given us a heads up on how difficult it is to keep very dark hardwood clean, especially with a dog. In retrospect we would have chosen a much lighter finish. It took approximately 3 days to finish the project, so we went out of town during the process. Upon our return, the floors were almost impossible to see because the installers did not clean them up at all - they were covered with dust, footprints, etc. they left no cleaner, so we rushed out to the hardware store to buy some product recommended by the clerk (it was late on a Saturday, so Stu's was closed). It took three cleanings to get it looking like it did in the showroom. Decided the price was rather high after talking to other people who had hardwood installed, but read such good reviews beforehand that we went with Stu's. Looks great now, but still very hard to keep clean.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$14,000

Response from Stu's Flooring
We were very surprised that although the customer liked the look of her flooring she was dissatisfied with the upkeep and price. The wood purchased was a walnut which is not an inexpensive wood. Options were given from high end to less expensive and the walnut chosen was the least expensive of the five items priced. An upgraded underlayment for the extra sound benefit was also purchased by the customer, adding to the price. It is unfortunate that this is the first time we heard of the installers' leaving the area dusty and not to the customer's satisfaction. This is not typical of the work we expect from our crews. We have advised our salespeople to be more thorough on providing warranties and cleaning information. We have contacted the customer and are offering the cleaning essentials to assist in keeping their floors in good condition,

Jeannette C.
02/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Vinyl installation in a small bathroom. I'm selling my house this year and didn't want to spend a lot of money on updating it. Sales person directed me to their remnant vinyl flooring, which was affordable. They were able to install on a Saturday to accomodate my work schedule. The installation went well and the bathroom floor looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael S.
01/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jim W.
01/2015
3.0
flooring contractor
  + -1 more
unknown
Description of Work: We did not use Stu's - went with another contractor
Rating CategoryRating out of 5

Response from Stu's Flooring
Stu’s Flooring is always on the alert for problems associated with our customers. We have reached out to [Member Name] to find out what occurred with his contact with Stu’s. Since [Member Name] never had an estimate completed of his flooring needs, it is difficult to determine where his dissatisfaction took place. We are awaiting word from [Member Name] to try and rectify this situation.

Felicia B.
01/2015
5.0
flooring contractor
  + -1 more
They did a great job!
Description of Work: They did the floors in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

ANGELA T.
06/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

debra M.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: although this company didn't do any service for us yet, we received much information about products and prices.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica G.
06/2014
5.0
hardwood floor, flooring contractor
  + 0 more
unknown
Description of Work: I ended up not having flooring put in due to cash shortage on my part, but they were wonderful. They came to my home with lots if samples and were very knowledgable and professional. Once I save up more money I will definitely be going with them to put in new hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Rose H.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I bought a specific kind of carpet that needed someone to install it that had worked with this type of carpet before. Although they were good they did not know how to install this type of carpet. I paid the $50.00 for the padding they installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Dan W.
06/2014
5.0
flooring contractor
  + -1 more
Excellent!!!!
Description of Work: Measured and gave estimate for laminate floor install which was then professionally installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Kari M.
06/2014
3.0
flooring contractor
  + -1 more
.
Description of Work: Started working with Stu's and I set a budget of 10k. I was told that was feasible. Received a quote and as soon as the owner came to walk the site the quote doubled. A waste of 3 months in finding new flooring. Unfortunate because everyone was very pleasant.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$20,000

Response from Stu's Flooring
[member name removed] originally contacted us July 26, 2013. A pre-bid was developed using the measurements given by [member name removed], the product chosen, and the custom work desired for medallions and borders, an estimate was given of $18,000. Using less expensive flooring and the same criteria an estimate was given on October 12, 2013 of $13,300. Customer reviewed approximately 15 samples before decisions were finalized. In December, a visual inspection and measurements were taken. Due to the custom work of medallions and borders desired in the flooring, the inside floor diagonal work, and the more accurate measurements, the total bid was $17,000. Satisfaction of customers has always been the goal of Stu’s and it is with regret that an understanding and price of what is involved in the project desired was not reached.

Bennett R.
04/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Contact information

4820 W Loomis Rd, Milwaukee, WI 53220

http://stusflooring.com/locations.php

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Treatments

FAQ

Stu's Flooring is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 4:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Stu's Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Stu's Flooring offers free project estimates.
Yes, Stu's Flooring offers eco-friendly accreditations.
Yes, Stu's Flooring offers a 5% senior discount.
No, Stu's Flooring does not offer emergency services.
Yes, Stu's Flooring offers warranties.
Stu's Flooring offers the following services: Sales and installation - carpet, vinyl, laminate, hardwood & ceramic tile flooring and window treatments..
Hardwood refinishing, sanding and repair

Contact information

4820 W Loomis Rd, Milwaukee, WI 53220

http://stusflooring.com/locations.php

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM