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Maid Brigade

House Cleaning, Window Cleaning, Vacuum Cleaners

About us

At Maid Brigade’s Milwaukee maid service, nothing makes us happier than to be told by our Sussex, Pewaukee, Cedarburg, Mequon, New Berlin, Brookfield, Menomonee Falls, and Whitefish Bay, Wisconsin customers that we’re improving the quality of their lives, one professionally cleaned home at a time. Homeowners living in Shorewood, Fox Point, Brown Deer, River Hills, Oak Creek, and Bayside, WI are spending their free time doing what they love rather than cleaning their houses. Maid Brigade Milwaukee maid service customers in Downtown, Wauwatosa, Elm Grove, Bay View, and Greendale come home from work and play with the kids or read the newspaper instead of sweeping the carpet. And our local maid service customers all over Franklin, Glendale, Muskego, Greenfield, West Allis, and Hales Corners are discovering that the quality of their lives is enhanced not only by spotlessly clean homes but by spotlessly clean and green homes

Business highlights

25 years of trusted experience

Services we offer

Residential home cleaning, Small Office Cleaning, Move-In/Out cleanings, One-time cleanings,Grout Restoration, Chemical Free Cleaning with VapurClean Advantage System

Services we don't offer

Wall washing, outside windows, homes with pest infestations (i.e. bedbugs, roaches, termites) and Cleaning surfaces higher then you can reach with a 2-step laddar.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
8%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 117 reviews

Laurie F.
10/2020
5.0
house cleaning
  + -1 more
They were great. It was fantastic.
Description of Work: I needed 1st flooring cleaning done. I needed the bathrooms cleaned, floors mopped, dusting done is several rooms, vacuuming done in the living room, and counters cleaned off.
Rating CategoryRating out of 5
Yes, I recommend this pro

Uwe K.
07/2018
1.0
house cleaning
  + -1 more
Never contacted me
Description of Work: None as they never contacted me

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Maid Brigade
Mr./Ms [Member Name Removed] This is Mary Ellen and I wanted to apologize for not responding to your request for an estimate. I checked all the emails sent to our customer service department. I did find the Angie'[Member Information Removed] List email and as you communicated, it was in the trash folder. I am very sorry that we failed to call you back in a timely manner. This is not typical. I have higher expectations from my employees. This employee is not here at this time. I will talk with her tomorrow. I suspect that she did not respond because, temporarily, we are at our capacity and putting prospects on a waiting list. I had another prospect that was not contacted the same day, and the customer service representative said that we are not accepting new customers. I corrected her and advised that all quotes need to be addressed asap. Again, I apologize that your experience with us was less than stellar. Mary Ellen Hoffmann Owner

Heidi S.
11/2017
5.0
house cleaning
  + -1 more
.....
Description of Work: ......
Rating CategoryRating out of 5
Yes, I recommend this pro
$230

George W.
05/2017
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dwight C.
02/2017
5.0
house cleaning, window cleaning
  + 0 more
I'm happy with them.
Description of Work: They do a one time start up that is very detailed, then they put you on a regular cleaning schedule.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine H.
05/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Jim B.
04/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Shelley L.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

GINA S.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They've been cleaning our home for more than five years and we continue to be very happy with the service - prompt, great job cleaning, efficient (in and out in 1.5 - 2 hours), responsive if any concerns/issues and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Kari K.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Used Maid Brigade for cleaning our 3 br, 1.5 bath house every other week for a couple years. Overall, they did a good job and were very responsive to our requests and feedback. My only complaint was that I noticed as we were preparing to move that they really dinged up baseboards and some furniture with the vacuuming, etc. I really liked how the house was cleaned but didn't stink like chemicals when they were done. The crew was always pleasant and friendly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Tracy F.
11/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: First floor cleaning every two weeks. Kitchen, bath, living room, office. Dusting, vacuuming, wiping down of surfaces, bathroom cleaning, making the bed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Michael F.
08/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Margaret B.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have used Maid Brigade for 10 years to clean our home every other week. Very responsive to special requests. Very pleasant, courteous workers. The few times I have found something not quite right such as missing cobwebs in family room it has been corrected quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Frances R.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They're excellent----nice people and they work hard and do a very good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

George W.
10/2005
4.0
house cleaning
  + -1 more
I THINK THEY DID A GOOD JOB OF CLEANING OUT AFTER A TENANT. THE TEAM WAS ON TIME AND DID A GOOD JOB. THE WORK TOOK LONGER THEN EXPECTED WHICH INCREASED THE QUOTE I HAD. THEY DID NOT SEE THE PLACE AHEAD OF TIME BUT I WAS DISAPPOINTED THAT GIVEN THE QUOTE RANGE I HAD THIS WENT OVER THAT. I MARKED THE GROUP LOW IN PROFESSIONALISM BECAUSE THE COMPANIES MAIN OFFICE CALLED ME TO ASK IF THEIR CREW WAS STILL AT THE SITE CLEANING. I WAS NOT THERE AND JUST GUESSED IF THEY WERE THERE OR NOT. TO CALL ME THE CUSTOMER TO FIND OUT WHERE THEIR WORKERS ARE DID NOT SEEM VERY PROFESSIONAL TO ME. THEY SHOULD GIVE THERE PEOPLE CELL PHONES. I MARKED THEM DOWN AS A YES I WOULD USE THEM AGAIN BUT REALLY THE ANSWER IS MAYBE.
Description of Work: MOVE OUT CLEANING FOR TENANT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Maid Brigade
WE ARE VERY SORRY THAT YOU CONSIDER US A "MAYBE" FOR RETURN SERVICE. WE STRIVE VERY HARD TO EXCEED OUR CLIENT'S EXPECTATIONS. IN REGARD TO THE QUOTE, WE ARE VERY CAREFUL TO STATE ON ALL OF OUR SALES CALLS THAT ESTIMATES ARE BASED ON THE CONDITION OF THE HOME. WE ASK AS MANY QUESTIONS AS WE CAN TO GET A "FEEL" FOR THE HOME AND ITS NEEDS, BUT IT STILL IS DIFFICULT TO ESTIMATE THE TIME NEEDED WHEN WE HAVE NOT SEEN THE HOME. WE DO FEEL THAT WE GIVE ALL OUR CLIENTS THE BEST VALUE FOR THEIR MONEY. I AGREE WITH YOU THAT CALLING YOU TO FIND OUT IF THE TEAM WAS STILL AT YOUR HOME WAS INAPPROPRIATE. OUR TEAMS DO CARRY CELL PHONES, UNFORTUNATELY, THE SUPERVISOR FORGOT HER CELL PHONE THAT DAY AND WE WERE TRYING TO CONTACT THE TEAM FOR A LAST MINUTE SCHEDULE CHANGE. I AM SORRY FOR ANY INCONVENIENCE THIS CAUSED YOU. THANK YOU FOR GIVING US YOUR FEEDBACK. MARY ELLEN HOFFMANN, OWNER

ANNA L.
07/2005
5.0
house cleaning
  + -1 more
GROUP WAS VERY PROFESSIONAL. NICE JOB CLEANING. WE LOOK FORWARD TO WORKING WITH THIS COMPANY AGAIN IN THE FUTURE
Description of Work: GROUP DID A DEEP CLEANING OF HOME.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

amy W.
03/2005
5.0
house cleaning
  + -1 more
THOUGH IT IS SLIGHTLY HIGH IN PRICE, I HAVE BEEN VERY HAPPY WITH THE PROFESSIONALISM INVOLVED WITH THIS BUSINESS. THEY ARE THOROUGH AND CONCERNED ABOUT THE END PRODUCT.
Description of Work: REGULAR HOUSECLEANING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

REGINA G.
02/2005
1.0
house cleaning
  + -1 more
THEY MADE AN INITIAL CLEANING THAT INCLUDED SPECIFIC ITEMS I HAD REQUESTED SUCH AS THE REFRIGERATOR, THE OVEN, THE CEILING FANS. WHEN I INSPECTED THE WORK, I FOUND THAT THE OVEN WAS STILL DIRTY AND THE FREEZER PART OF THE REFRIGERATOR HAD NOT BEEN CLEANED. I WAS TOLD THAT THEY USUALLY DID NOT CLEAN THE TOP OF THE OVEN BECAUSE IT DOES NOT GET DIRTY. THAT WAS NEWS TO ME. THEY SAID THAT THEY DON'T CLEAN THE FREEZER PART OF THE REFRIGERATOR. EVERY TIME THEY CAME, SOMETHING WAS NOT DONE TO MY SATISFACTION. HOWEVER THEY SPENT TIME WRITING THESE NOTES TO ME COMMENTING ON MY KNICK KNACKS AND NOT A WORD ABOUT THE JOB. INITIAL CLEANING WAS AROUND $375 AND THE REGULAR ONCE A MONTH CLEANINGS WERE $80 OR $90. THEIR SOLUTION TO EVERY PROBLEM WAS TO COME BACK AND RE-DO IT, BUT THIS WAS EXTREMELY INCONVENIENT TO ME. AT THOSE PRICES, I EXPECTED THEM TO DO THE JOB RIGHT THE FIRST TIME.
Description of Work: CLEANED MY APARTMENT.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$375

Response from Maid Brigade
$$ OF 1ST CLEAN WAS $279 NOT $375. MONTHLY CHG. WAS $80. WE CLEANED THIS HOME 3 TIMES. I TALKED WITH THIS CLIENT NUMEROUS TIMES. INDEED THE ROOF OF THE OVEN WAS NOT CLEANED ON INITIAL VISIT BUT WAS CLEANED AT NO CHARGE ON 2ND VISIT. THE INSIDE OF THE REFRIGERATOR WAS CLEANED. UNLESS A CLIENT SPECIFICALLY ASKS FOR THE FREEZER TO BE CLEANED, WE DO NOT CLEAN IT AS THE FREEZER IS DIFFICULT TO CLEAN UNLESS IT IS UNPLUGGED. CLIENT WAS ADAMANT ABOUT US USING HER PRODUCTS AND WORRIED ABOUT CROSS CONTAMINATION WITH FOOD AND VAPORS. THEREFORE, WE COULD NOT CLEAN WITH OUR PROFESSIONAL PRODUCTS, YET SHE WAS NOT HAPPY WITH THE RESULTS FROM HER OWN. AS FAR AS CUSTOMER SERVICE, I RESPONDED, PERSONALLY, WITH THIS CLIENT AND OFFERED TO WORK WITH HER. I PRIDE MYSELF ON RESOLVING CONCERNS. THE TEAM CLEANING THE CLIENT’S HOME WAS ONE OF MY BEST TEAMS. THE SUPERVISOR IS THE HARDEST, MOST DEPENDABLE AND QUALITY ORIENTATED PERSON I HAVE. MY MOST FASTIDIOUS CLIENTS LOVE HER. WE DO NOT DESERVE THIS RATING.

BRIAN L.
09/2004
4.0
house cleaning
  + -1 more
POLITE AND HARD WORKING. THEIR VACUUM LEFT A LOT OF PET HAIR.
Description of Work: ENTIRE HOUSE CLEANING

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

KAREN B.
08/2004
5.0
house cleaning
  + -1 more
POLITE AND PROFESSIONAL CLEANERS, BUT THEY WERE ABOUT 10 MINUTES LATE. A SMALL PICTURE FRAME GLASS WAS BROKEN AND I WAS QUICKLY REIMBURSED. A BIT PRICEY, BUT A GOOD JOB.
Description of Work: MOVING CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$434

AUDREY Y.
07/2004
5.0
house cleaning
  + -1 more
I WAS VERY PLEASED WITH THEM, THE FIRST VISIT WAS $111. SECOND WAS $65. THE GIRLS WERE VERY FRIENDLY AND PROMPT, GREAT WITH RETURNING CALLS.
Description of Work: SPECIFIC THINGS IN HOME, VACUUM, MOP THE FLOORS, ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

CONNIE A.
07/2004
4.0
house cleaning
  + -1 more
COMMUNICATION COULD HAVE BEEN BETTER. I WAS HOME THE WHOLE TIME. PRICE EXCEEDED HIGH END ESTIMATE WITH NO COMMUNICATION. I DON'T FEEL SHE WAS TOTALLY HONEST WITH ME ON THE TELEPHONE. SHE CLAIMED SHE HAD THE WRONG TELEPHONE NUMBER, BUT MY NUMBER IS IN THE PHONE BOOK.
Description of Work: FULL HOUSE CLEANING, I EMPHASIZED KITCHEN FLOOR, WHICH WAS LEFT FOR LAST.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

KAREN E.
05/2004
5.0
house cleaning
  + -1 more
MY ELDERLY AUNT WAS UNABLE TO CLEAN HER HOUSE IN THE LAST FEW YEARS, SO THE CLEANERS DID A GOOD JOB OF ELIMINATING YEARS OF GREASE, DIRT AND GRIME. JOB WAS THOROUGH, INCLUDING THE INSIDE OF ALL THE CABINETS IN BOTH ROOMS. ALL THIS WAS DONE BY TWO PEOPLE WITHIN TWO HOURS! THEY ACCOMMODATED OUR SCHEDULE AND WERE ON TIME. GOOD WORKERS!
Description of Work: THIS WAS A ONE-TIME CLEANING (MOVING OUT) OF JUST THE BATHROOM AND KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

RENEE D.
04/2004
5.0
house cleaning
  + -1 more
MAID BRIGADE CAME IN FOR THE FIRST INITIAL CLEANING. THIS WILL BECOME A BI-WEEKLY ENGAGEMENT. UNBELIEVABLE! I WAS SO IMPRESSED WITH THEIR WORK COMPARED TO THE LAST SERVICE I HAD. THEIR CUSTOMER SERVICE IS TOP-NOTCH. DEFINITELY THE BEST CLEANING SERVICE AROUND.
Description of Work: MAID BRIGADE WAS TO COME IN AND DO AN INITIAL CLEANING. THIS CONSISTED OF VACUUMING, DUSTING, CLEANING KITCHEN APPLIANCES, COUNTERTOPS AND THE FLOOR. THIS IS A 7-ROOM, 2050 SQ. FT. HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

HEATHER A.
03/2004
5.0
house cleaning
  + -1 more
WHAT A GREAT EXPERIENCE! OUR 'MAIDS' WERE FRIENDLY, ENTHUSIASTIC AND THOROUGH. I FELT VERY COMFORTABLE HAVING THEM IN MY HOME. NOT ONLY WAS THEIR CLEANING WELL DONE, THE LITTLE EXTRAS, LIKE STRAIGHTENING THINGS, WAS LIKE HAVING HOTEL MAID SERVICE! I'M HAVING THEM BACK NEXT MONTH FOR MY FINISHED LOWER LEVEL.
Description of Work: 'SPRING CLEANING' OF FIRST AND SECOND FLOORS OF HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$310

Contact information

1966 South 4th Street Ste 400, Milwaukee, WI 53204

http://www.milwaukee.maidbrigade.com

Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Vacuum Cleaners

FAQ

Maid Brigade is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 3:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Maid Brigade accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade offers free project estimates.
Yes, Maid Brigade offers eco-friendly accreditations.
No, Maid Brigade does not offer a senior discount.
No, Maid Brigade does not offer emergency services.
No, Maid Brigade does not offer warranties.
Maid Brigade offers the following services: Residential home cleaning, Small Office Cleaning, Move-In/Out cleanings, One-time cleanings,Grout Restoration, Chemical Free Cleaning with VapurClean Advantage System
Wall washing, outside windows, homes with pest infestations (i.e. bedbugs, roaches, termites) and Cleaning surfaces higher then you can reach with a 2-step laddar.

Contact information

1966 South 4th Street Ste 400, Milwaukee, WI 53204

http://www.milwaukee.maidbrigade.com

Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM