Hernia Movers Inc

They were extremely careful and efficient. The move went great. We have subsequently used them for another small job.

They were prompt, courteous and careful.

This is the second time that we have used this company. The first time was perfect. They were very professional and fast. This time was a different story. It was suggested that we use a 3 man crew over a 2 man crew to save time and money. The 2 man crew was faster and seemed to work better. The 3 man crew was fast when moving furniture but they seemed to get sluggish when moving the boxes. They were short with my wife and did not even leave a receipt. They overcharged for time to get to the site and to get back to the office. Overall not they best experience. To Hernia movers credit: they did refund us some of the overages. They returned our calls promptly upon my wife leaving them a message after the fact. They could have been like other companies and ignored us but they did not. For this reason they got a better rating today than I would have given them a couple days ago. I will use them again do to this however I will be more watchful of price and time.

I was provided a quote by mail and phone for two movers and 4-5 hours of work. The quote was reasonable. The day of the move, at the time the crew was supposed to arrive, the supervisor called to say he was sending 3 movers to help the job go faster because they had another job for the afternoon. He said that the price would be the same as the quote because even though a 3rd mover cost more, they would be done in 3 hours. The crew arrived 15 minutes later. While they moved big items with ease, they were lazy about putting little items like lamps and fans onto the van (we were moving some fragile items and all boxes ourselves). I had to ask them to put these small items on the van and all 3 members of the crew seemed put out by the request. They were very careful and thorough about disassembling and reassembling the large items that couldn't fit through the door. After all was said and done, the move STILL took close to five hours with the three movers. Their quote was way off and the move ended up costing us significantly more than we had planned to pay.

This was our first time using a moving company and it was a good and easy experience in a time of high stress. The two gentleman arrived on time and moved things fairly easily which I thought would be more difficult - they were definitely experienced and very efficient. They removed fridge doors and exterior doors and put them back together for us quickly. All in all, it was a very well done move on the part of Hernia movers. The guys were professional and answered questions when I asked them. I would use them again and they were competitively priced. Thanks Bill and Jeff.

Not all A's are created equal. I have spoken with Lance in regards to this review and have upgraded the overall for the experience to a C. When I initially used Hernia the professionalism was excellent. Everyone with whom I spoke in the office as well as the man who came to do the estimate was courteous, prompt, and professional. So overall for the office I would give this company an A. After that things took a significant decline. Starting with the morning of my move. I did not receive a confirmation call the night before or the morning of my move. Because my move was before the office hours of the company I was unable to call to verify that the movers would actually be there. As I was on a tight schedule I was obviously nervous. The crew did arrive on time and started to pack my things. This 3-man crew was not satisfactory. This is why my Quality rating for them is an F. Again the office section is a resounding A, but this crew was an F. They did not take particular care in packing our things as well as not really having any true order to where things were packed, ie. towels used as packing material, kitchen items in with living room items, etc. One of them seemed to have an negative attitude about the entire thing and was at times actively rude. Once the actual move started I didn't feel that they particularly cared whether or not any of my things made it there or were in good condition. There were no real casualties, mostly a few nicks, although one item disappeared and a lamp was broken which was not a major concern. But again they didn't seem too concerned about any of my things. Quite honestly the crew seemed more concerned about which of them could carry the most boxes at once or which of them could bench press the other two. We were made to feel as if us asking a question or asking for them to be careful was an imposition. In addition they took an off the clock lunch break that was an hour and a half but reported as 45 minutes. Price was good though it took much longer than estimated from start to finish. So in conclusion everything up to the day of my move was an A+ but everything the day of my move was basically an F except that they did arrive on time, even though I didn't know if they would arrive at all. So all I can say is from my experience this company is very hit or miss in regards to your experience. I won't use them again, but based on other reviews on here I can't say that your experience will be as poor as mine.

I decided to call Hernia Movers after a week of moving myself in single digit weather and just getting sick of it. I called on a Friday around lunchtime and they where able to have a truck out the next day on a Saturday. The movers called me right at the start of the time frame I was given to tell me they where on the road. My move was not very large but it was very heavy and included a lot of tools and equipment from the basement. It also included a very large/heavy queen size bed with under bed storage. They packed everything up within 2 hours. ||The new location was 20 miles north in Mequon in a very wooded lot with a long curvy driveway that weaves through lots of trees and was unplowed since I just moved in. I was worried that they would not be able to get the truck in the driveway but they where able to get it most of the way down the driveway to the house and then shoveled the rest of the way for me and laid several moving blankets to get to the door through the snow. The whole move including travel time took 4hrs and was billed at $102/hr for a total of $408 before tip. I found this to be very reasonable. ||While its less of an issue for me as a 32yo male both drivers where wearing company shirts and where friendly and professional. They where not the archetypal intimidating truck driver types. ||If I had to make one complaint it would be that I was uncertain about how they moved my bed. They had a lot of weight on one of the sides of the wood bed frame that seemed to be stressing/bending quite a bit when rolling it out of the house on a 4 wheel cart. The bed is a $3000 bed from Penny Mustard that weighs A LOT. That being said everything was fine and nothing broke and they probably knew what they are doing.|

Lance from the corporate office contaced me. Lance discussed in detail the moving details and subsequent issues that tend to happen during a move. Of all of the items that they moved one ceramic vase was severely damaged. Lance came to our home tolook at this personally and agreed that the damage was legitimate. There was over salting on the premises. During the move the salt that they tracked in was inadvertent. Movers do not generally clean up so i understood the explanation. We were inagreement that the attack by members of the board at the condo were insensitive and untimely, given that we did not have time to clean while moving. That would be counterproductive. The area was cleaned once the moved was finished. Hernia Movers and I were able to resolve this issue to our satisfaction. In particular, the call placed to me on 1/3/14 was especially empathetic to my situation and lance was more than accommodating. In short, the ending of this situation more than covered over any issues we had with the move. As a result, I would consider this company in the future and my comments made out of frustration immediately after the move should be taken together with my final comments here.

It was FANTASTIC!!!! I can't say enough about this move! The movers arrived on time. Nothing broke, this would have to be my first move that nothing broke. The movers were friendly and helpful. They asked at the end if I needed anything moved. I heard no complaints about my furniture. It was the best moving experience I have had ever. I really appreciated all their help. They didn't waste time. They loaded up the truck quickly and efficiently. I will be recommending them to everyone who asks. Do not hesitate definitely use them! Hernia really was a great company!!

Bill and Rob showed up on time, worked efficiently and carefully and finished right on time. I was impressed with their hustle and delighted with their service. I highly recommend Hernia and Bill and Rob specifically! Great job!

The two movers were very quick, polite, and thorough. It was a stress free move.

The two men who showed up didn't even say hello to me when I greeted them. One of them complained constantly about "everything". They had a move prior to mine and I think it ran over the time allotted so they seemed cranky. I asked to have drawers secured so they didn't slide open when being moved and they said that they don't do that. Subsequently, drawers slid open and caught on doorways 2 were damaged. They also don't protect furniture. Some pads were used on the truck after furniture had been set down on the ground first. I had been in contact with them 3 times prior to the move so let them know that there were stairs to be navigated in the new place and was told that was fine by the person who answered. However, that guy went on vacation the next day and didn't let anyone know so the movers were taken by surprise. Eventually 2 additional movers were called in at an additional cost. The main problem with Hernia is the attitude they have and the lack of communication. 10/17/2013 I received a phone call from Hernia after posting this review. I was offered a refund of $150.00 to compensate for the issues I had with the move and their apology. I was also asked to take down this review. I appreciate the follow-up by the company-many companies would not have done that. I am impressed with the follow-up and this customer service. Maybe the 2 movers I had were having a particularly hard day. The refund was generous. While I was a little uncertain about "taking down" my review, I feel that I at least need to let Angie's List members know that Hernia does follow-up. I did not understand that I was being offered a refund for the sole purpose of changing my initial review. Customers should always ask questions prior to any service and I based this move on a previous move I had with another company who did protect furniture. So-ask questions and Hernia will be happy to answer them and you can avoid problems later on. I am changing this review now due to the numerous phone calls I continue to receive weekly from Hernia. Hopefully this will stop them from calling me. I want to believe that Angie's List is truly based on "reviews you can trust"!

Everything went very smoothly. We hired Hernia to move the big items and friends and family moved the boxes. We had everything out of the way when Hernia came to move the furniture so it went very quickly. They are paid hourly, yet still really hustled and got the job done more quickly than they had quoted, which was reflected in a reduction in price. There was only a slight glitch in that we had asked to be called when they were on their way so someone would be there to direct the movers and that was apparently not communicated to the two men who were moving the furniture. They did arrive very close to the time stated, however, and we did not have to wait too long for them to arrive. I would definitely recommend Hernia Movers.

WORST MOVE OF MY LIFE. HERNIA MOVERS LIED, MISTREATED AND STOLE FROM ME. I booked with the owner Bill who was great and helpful with booking but it went downhill fast from there. Hernia Movers arrived 45 minutes late at 8:45 am. They brought two trucks with them. They were rude and obnoxious upon entering my home because everything was not packed. I was not planning on them moving everything which is why it wasn't all packed. I instructed them only to move packed boxes, but I still got rolled eyes, obnoxious groans and snotty looks. I asked them to start in the garage and backyard where I had 40 or so boxes all packed and ready to load along with a drained hot tub, lawn furniture and grill. They blatantly ignored me and started inside my home. The lead guy came and found me and very pleased with himself told me they weren't moving the hot tub because it was not disconnected. I already had all power disconnected from it, so I took phillips screwdriver and loosened the power cord from the disconnect. I then let him know I had it all ready and could load hot tub whenever they wanted. Upon receiving this news, the lead mover pushed past me almost knocking me to the ground and went to tell his team they had to move the "f*&!#cking hottub". I heard commotion in my kids room and went in to find their games and bins spread all over the floor, many of the pieces broken from the fall or being stepped on. I went to the garage in tears calling the main office, only to not be able to reach Bill but someone named Lance. Lance said he'd call the movers and tell them to cool it, but his call only made the movers behave even worse. My stuff was getting ruined right and left. I found half of the dresser's leg on the floor, broken on the way out of the house. Instead of moving my artwork that was stacked up against a wall, the movers continually knocked it every time they moved past it with a box. Two boxes were dropped by movers in the dining room only to be followed by chuckles and the men "bumping" on their dropping skills. All my questions to the movers fell on deaf ears as they moved past me ignoring me completely. After an hour of packing inside my home, the four moving men went outside and stared at my hot tub for an hour (and yes $180/hour) at which point they came and told me they weren't moving it. When I tried to discuss the issue with them, they said they were done and heading over to my new home to unload and I should meet them there. It was now 10:42 am. They had packed for an hour and looked at my hot tub for almost another full hour. Only 1/2 of the first truck had been filled. I asked them about all the other items in my home that needed moving. They replied, "We're done. Two hours to pack, an hour to drive and two hours to unpack." My new home was only 3 miles away and I pointed out it wouldn't take two hours to unpack items that had only taken an hour to pack. They said they didn't care and that it was a five hour move and they refused to let it go over and with that the four movers left my house. Calls to office were not helpful and Bill was still not available. I believe I was talking to Lance but I cannot be sure. He was argumentative and would not let me get a word in the conversation. He cut me off every time I started to say anything and then started yelling at me, telling me he didn't care what his men did, that he backed them. I never even got to explain to him what happened. . I went to Hernia Mover's office on Pierce Street as I wanted my stuff back that they did have, only to have them again not discuss issue with me. They made us wait outside. When Lance returned to office he started yelling at us on the sidewalk outside their business and when I asked to speak with Bill, he lied and said he was Bill. Fake Bill then waved one of the men in my group to the side - indicating he would talk to him but not me. I was paying the bill and it was my furniture. The guy just came to help me move. My friend had nothing to do with the payment or arrangment - he had just come to help me. Obviously Lance is a misogynist and refuses to work with women customers at all. End result was I paid for several hours and had to hire my own U-Haul and hire my own movers to get my stuff back from Hernia. The move wasted a whole day of my time that I took off work and left me starting at scratch the next day. I lost over $300 in unpaid vacation I took to move. I also then couldn't hire another moving company as they were all booked until the 9th of June and it was only June 3rd. Found guys to move from word of mouth but at $20/hour and renting my own moving trucks, I'm now at $2200 out-of-pocket and still not done moving. Hernia Movers treated me with great disrespect and they did not honor their agreement to move my furnishings. They held my items hostage until I paid an unreasonable sum of money to get them back. If they treat customers like this they will not be in business much longer.

They never showed for the appointment

They did an excellent job of moving my upright piano without even needing to use pads or moving blankets. They didn't bump or scratch it once and got it up to the second floor in just 20 minutes or so. They were a little late getting to my house, but once they got there, they got to work and did a great job. I would recommend them to others looking to have a piano moved.

Two men worked hard doing a god job.

The move went very well from start to finish it was painless and a low stress experience.

Since we were moving in town I called around local movers for quotes. Hernia came in around the middle but promised good service and seemed pleasant and professional so I chose them. The men who came to move us were hardworking and efficient. I was pleased until after we had left to drive to our new home a few minutes after the truck left and I see the truck with all our belongings in it making a u turn on a busy road, hitting a curb in the process and noticing the back door of the truck was not secured. I was shocked by the carelessness especially since they seemed to show care in my presence when they were loading the truck. The unloading went quickly and I was presented with a bill. I look it over and see I have been overcharged, the mover agrees and fixes his error. Unpacking a noticed a few items were damaged but nothing of great value. A month or so later I am charged an additional $150 I never agreed to, was not notified of and in fact did not owe. I called the company and got nowhere with getting reimbursed.

This was the second time that we used Hernia Movers, and once again, we were blown away by what an amazing job they did. They had a cancellation before our move, so they were able to arrive a few hours ahead of schedule. They had our previous home cleared out and our new place completely moved in within a few short hours. The 2-person moving team was incredibly efficient - we were in awe at how quickly they cleared out our old place and moved our furniture and boxes into our new home, and even brought things down to our storage unit for us. They worked very well as a team, and literally ran between loads of boxes and furniture. They were extremely kind and professional. Great experience all around.

They were scheduled to meet us at United Storage in Countryside, IL. at 10:00 am and arrived on time. The overhead door of the storage place wasn't high enough to accommodate the truck so they had tp park it outside. That added about 120' to each trip between our space and the truck. They immediately got to work with one man loading our possessions into huge boxes on a cart and wheeling the cart to the truck. The other man packed things inside the truck. He was a real expert at that and utilized every inch of space. That was a good thing because as it got to the end, we all wondered if everything would fit. (It did.) Both men worked quickly and professionally, not even stopping for a break. We were concerned about several pieces of antique furniture but they handled them with kid gloves. They had numerous moving pads on the truck and used them to cushion everything. Our space was really crammed, almost to the ceiling, so it took them until 2:00 to finish loading. They said they'd stop for lunch then meet us at our condo in Brookfield, WI. We grabbed a bite, then drove to our condo. The truck arrived soon after at 5:00 pm. We were happy to see that they had picked up a third man to assist with the unloading. They all worked diligently, putting boxes and other items in the rooms we indicated. They were very careful with everything including the doors and walls. The whole move took longer than they (and we) expected. In fact, one of them mentioned that they didn't usually work so late. In spite of that, they remained upbeat till the job was completed, just after 7:00 pm. We paid what we owed, thanked them sincerely for doing such a good job, and gave each of them what we hoped was a generous tip. We would use them again next time we move although by then we hope to have half as many possessions.

Everything went perfectly smoothly, just as planned. Calling to reserve was simple and took just a few minutes with some basic questions about what we were moving. I stopped by their office on Pierce St to pick up packing material prior to the move. Then on move day they called to let me know they were on the way 15 minutes or so before arrival. They did arrive during the designated window (right at the beginning in fact.) The moving crew was very efficient and friendly.

They were professional and very easy to work with from the first quote to the final move. Excellent job for a good price.

The guys on each move were great! On time, professional, careful, respectful.......the list goes on. I have used them in the past (20 years ago), and their service has only gotten better. Given all that we had then do and the large volume of items, they were incredibly careful and I've only found a few broken items. No damage to either home. The last two moves were on days in the 90's. .Would I reccomend them again? ABSO:UTELY! No service is perfect, but I must testify that Hernia Movers is darn close! Thanks, guys!

We had a great experience with Hernia Movers. Because we have a lot of large, heavy furniture pieces we decided to ask for a 3-man team. The hourly rate is higher, but we think it provided the best value because it didn't take them as long. They were incredibly efficient and took great care not to damage anything. We were so impressed with the attitude and demeanor of the guys who did our move. They were determined to do their job well and asked questions and checked with us if there was any question as to how we wanted something done. When they were finished, (in an amazingly short amount of time) they asked us to go through the house and let them know if there was anything we wanted moved to another place in the house. It was awesome. You cannot go wrong hiring this company.