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Broken Windows Inc

Windows, Screen repair, Glass and Mirrors,

About us

Locally owned and operated since 1991. Broken Windows Inc strives to offer the best value in residential window service. Our certified trained technicians can handle all of your window repair, replacement, and glass needs. We also service entrance doors, patio doors, storm doors, and storm windows. With Broken Windows Inc, you get responsive customer service, date and time scheduling, professional quality workmanship at a fair cost. If your looking for that extra value, Broken Windows Inc offers a standard 20 year warranty on all insulated glass replacements as well as our standard no questions asked 3 year labor warranty. Don't settle for less. When you've got window issues, Call Broken Windows Inc today.

Business highlights

33 years of trusted experience

Services we offer

Window service & repair. Door service, repair & replacement. Window replacement. Storm windows. Patio doors. Entrance doors. Window cleaning.

Services we don't offer

Auto glass.

Amenities

Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
7%
3
7%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-56 of 56 reviews

Lawrence P.
03/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Claire M.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced 21 windows in our home that had broken seals. They did a great job. They met the price that a competitor had quoted, we had used Broken Windows before when our windows were under warranty. We were pleased with the work at that time and chose to use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Kathy D.
06/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
04/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Kirby S.
03/2004
4.0
replacement windows
  + -1 more
BOB AND LIZ WERE GENERALLY GOOD ABOUT GETTING BACK WITH INFORMATION REQUESTED. THE ONE TIME WE VISITED THE SHOWROOM, IT WAS OBVIOUS THAT BOB, (THE ONLY ONE THERE), WAS OVERWHELMED WITH CUSTOMERS AND COULD NOT TAKE THE TIME WE NEEDED. THIS WAS THE ONLY COMPANY OF THE SEVEN I TALKED TO THAT CHARGES FOR ESTIMATES ($45). THE WINDOWS BOB RECOMMENDED WERE CHEAPER, (BUT OF LESSER QUALITY), THAN THE ONES WE ULTIMATELY CHOSE, BUT EVEN WHEN ASKED, HE DID NOT RECOMMEND ANY BETTER LINES. THE ESTIMATE FOR REPAIRING THE WINDOWS WE WERE NOT REPLACING WAS ABOUT TWICE AS HIGH AS THE FIRM WE ENDED UP GOING WITH.
Description of Work: ESTIMATE FOR REPLACEMENT WINDOWS AND WINDOW REPAIRS.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

$45

DEBORAH H.
12/2003
5.0
replacement windows
  + -1 more
INSTALLER WAS VERY HONEST ABOUT ISSUES THAT WERE DO-IT-YOURSELF PROJECTS. PROVIDED GUIDANCE THAT WAS APPRECIATED FOR WINDOW MAINTAINING.
Description of Work: REPLACED SEVEN WINDOWS WITH BROKEN SEALS THAT WERE NOT UNDER WARRANTY ANY LONGER. I HAD ADDITIONAL WINDOWS FIXED AFTER THE FIRST WORK WAS DONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

LISA F.
10/2003
5.0
replacement windows
  + -1 more
WE ARE SELLING OUR HOUSE AND NEEDED QUOTES EITHER FOR OURSELVES OR THE BUYER; WORK NOT DONE YET. THEY WERE HELPFUL OVER THE PHONE, OFFERING APPROXIMATE QUOTES BASED ON OUR MEASUREMENTS. THEY CHARGE $45 TO COME OUT AND WRITE A PROPOSAL, WHICH WE DID NOT TAKE THEM UP ON. WE MAY CALL THEM BACK IF WE DECIDE TO DO THE WORK OURSELVES.
Description of Work: REPLACE THERMOPANES.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

RONALD C.
07/2003
1.0
replacement windows
  + -1 more
THE GRADES OF F HAVE BEEN DECRIBED ABOVE.
Description of Work: I CALLED THEM THREE TIMES FOR AN ESTIMATE, FOR A VERY BIG JOB. \FINALLY THEY RETURNED THE CALL AND HAD TO SCHEDULE AN APPOINTMENT A WEEK IN ADVANCE. THE DAY OF THE APPOINTMENT THEY CALLED ONE-HALF HOUR AFTER THE SET TIME AND SAID THEY WOULD BE LATE. 45 MINUTES LATER THEY CALLED AND CANCELLED. WHEN TRYING TO RESET THE APPOINTMENT, THEY NEEDED TO SCHEDULE OUT 10 DAYS LATER. I HAD THREE OTHER COMPANIES COME OUT IMMEDIATELY AND WOULD NEVER CALL THEM AGAIN.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


MATT H.
05/2003
5.0
replacement windows
  + -1 more
A WONDERFUL JOB DONE BY A FRIENDLY PROFESSIONAL. I WOULD DEFINITELY USE AGAIN.
Description of Work: REPLACED A BROKEN STORM WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2003
5.0
replacement windows
  + -1 more
WINDOW REPLACED WAS $100 AND SASHES WERE $490. GREAT WORK. VERY PROFESSIONAL AND COURTEOUS AND GREAT CLEAN UP. DID CALL TO SAY HE WOULD BE LATE. OLD WORLD CRAFTSMANSHIP.
Description of Work: ALL INTERIOR AND REPLACED A PANE AND SASHES REDONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

CAROL M.
03/2003
5.0
doors
  + -1 more
HAD PROBLEMS HE DIDNT ANTICIPATE, BUT DIDNT CHARGE ME ANY EXTRA EVEN THOUGH HE WAS HERE FOR ABOUT AN HOUR IN A HALF. THE SERVICEMAN'S NAME WAS ROBERT
Description of Work: FIXED PATIO DOOR AND WINDOWS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Benson M.
08/2002
5.0
replacement windows
  + -1 more
HAVE USED THEM BEFORE, AND AGAIN WERE GREATLY PLEASED WITH THE PUNCTUALITY AND QUALITY OF THEIR WORK. IT IS WORTH PAYING FOR THIS DEGREE OF COMPETENCE AND ABILITY TO DO CUSTOM ORDERS. THE RANGE OF SERVICES THAT THEY OFFER FOR WINDOWS AND DOORS IS UNRIVALED. I WOULDN''T TRUST OUR WINDOWS TO ANYONE ELSE.
Description of Work: CUSTOM BUILT AND PAINTED UNUSUAL SHAPED STORM WINDOWS TO COVER STAINED GLASS WINDOWS. REPLACED PANE OF LEADED GLASS. RE-THREADED BROKEN LATCH ON LEADED GLASS WINDOW. RE-STRUNG WINDOW WEIGHT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Joseph S.
08/2002
5.0
replacement windows
  + -1 more
THEY ARRIVED EARLY. THEY WERE POLITE AND EFFICIENT. THEY CLEANED UP WELL AFTER THEY FINISHED THE JOB.
Description of Work: THEY REPLACED BROKEN GLASS IN ONE WINDOW IN MY HOME. THEY ALSO REPLACED TWO PANES OF BROKEN GLASS IN MY GARAGE WITH PLEXI-GLASS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

MARY O.
01/2002
5.0
replacement windows
  + -1 more
HE FIXED IT RIGHT AWAY WHILE ON A SERVICE CALL FOR ANOTHER JOB, AND ONLY CHARGED ME FOR THE PART. VERY DEPENDABLE AND HONEST. I HIGHLY RECOMEND THEM.
Description of Work: REPAIRED CRANK ON WINDOW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARY O.
01/2002
5.0
screen repair
  + -1 more
THEY ARE VERY PERSONABLE AND GREAT TO WORK WITH. ON TIME AND EFFICIENT. WILL USE THEM AGAIN AND AGAIN!
Description of Work: REPAIRED SCREENING ON TWO DOORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

MARY O.
01/2002
5.0
doors
  + -1 more
THEY TOOK CARE OF IT RIGHT AWAY, THEY GAVE A 7-10 DAY WINDOW AND HAD THE WORK DONE IN TWO. VERY VERY GOOD PEOPLE.
Description of Work: REMOVED, RE-SCREENED, AND RE-INSTALLED TWO DOORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

MARY T.
10/2001
5.0
glass repair
  + -1 more
VERY HONEST AND DID A VERY PROFESSIONAL FAST JOB. THIS WAS MEMBERS 1ST TIME USING THE LIST AND THEY ARE VERY PLEASED!
Description of Work: REPLACE GLASS IN A WINDOW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

MARY O.
09/2001
5.0
replacement windows
  + -1 more
VERY GOOD! GAL IN THE OFFICE HANDLES THINGS QUITE WELL VERY COMPETENT. GENTLEMEN WAS VERY THOROUGH AND DIDNT TRY TO SELL ME ANYTHING I DIDNT NEED. VERY PUNCTUAL. EXCELLENT EXPERIENCE. GAVE ME INSTRUCTIONS ON HOW TO TREAT THE WINDOW AND DO SOME OF THE WORK MYSELF. ALSO ADJUSTED A SCREEN DOOR AND DIDNT CHARGE FOR IT. ALWAYS SHOWED ME HOW I COULD DO THINGS MYSELF BUT OFFERED TO DO IT FOR ME AS WELL. DIDNT TRY TO SELL ME ON ANYTHING I DIDNT NEED. I WILL DEFINITELY CALL THEM AGAIN!
Description of Work: REPLACED HINGES AND FRAMING ON A WINDOW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Benson M.
05/2001
5.0
replacement windows
  + -1 more
THEY WERE ON TIME WITH HONEST ESTIMATES. EXCELLENT JOB OF INSTALLATION AND CLEAN-UP AFTERWARDS. A PLEASURE TO DO BUSINESS WITH.
Description of Work: HAVE USED THEM TO REPAIR LEADED GLASS WINDOWS. ALSO, TO REPLACE A STORM DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

KURT B.
04/2001
5.0
replacement windows
  + -1 more
SECOND TIME USING THIS COMPANY. VERY FAST SERVICE. EXCELLENT WORK DONE. ADJUSTED MY SCREEN DOOR ON THE WAY OUT WITHOUT MY ASKING. SEEMS VERY REASONABLY PRICED.
Description of Work: REPLACED GLASS IN 4 WINDOWS THAT HAD LOST SEAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$557

CYNTHIA K.
08/2000
3.0
replacement windows
  + -1 more
HE WOULDNT GIVE MEMBER AN ITEMIZED ESTIMATE. SEEMED LIKE HE WAS PULLING NUMBERS OUT OF THE AIR.
Description of Work: TO INSTALL 6 NEW STORM WINDOWS, TO FIX A PANE & REPLACE A SASH - JUST DID ESTIMATE

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$800

Daniel H.
07/2000
5.0
replacement windows
  + -1 more
RECOMMOND TO ANYONE TO NEED REPAIRS. RIGHT ON TIME. CLEAN UP REALLY GOOD, CLEANER THAN WHEN HE STARTED. VERY PROFESSIONAL. ENJOY DOING BUSINESS WITH HIM.
Description of Work: REPLACED SASH CORDS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHY A S.
07/2000
5.0
replacement windows
  + -1 more
LEFT MANY WHITE SMUDGE MARKS ON THE NEW PANE OF GLASS WHICH I HAD TO CLEAN OFFL LEFT A FEW SMALL PIECES OF SUPERFLUOUS WHITE GLAZING COMPOUND ON THE WINDOW SILL THAT I HAD TO CLEAN UP.
Description of Work: REMOVED BROKEN WINDOW PANE & REPLACED IT WITH A NEW ONE, SIZE 16" X 20".

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.5

ALLAN H.
06/2000
5.0
doors
  + -1 more
REPLACED UNDER WARRANTY, SO THE PRICES WERE ONLY LABOR. VERY EFFICIENT AND PUNCTUAL IN SCHEDULING AND PREFORMING WORK.
Description of Work: REPLACED 10 THERMAL PANE WINDOWS AND DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALLAN H.
06/2000
5.0
replacement windows
  + -1 more
REPLACED UNDER WARRANTY, SO THE PRICES WERE ONLY LABOR. VERY EFFICIENT AND PUNCTUAL IN SCHEDULING AND PREFORMING WORK.
Description of Work: REPLACED 10 THERMAL PANE WINDOWS AND DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620
    • 1
    • 2(current)
    • 3

Contact information

3300 W Loomis Rd, Milwaukee, WI 53221

www.brokenwindowsinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Screen repair,
Glass and Mirrors,
Doors,
Window Cleaning

FAQ

Broken Windows Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 12:00 PM

Broken Windows Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Broken Windows Inc does not offer free project estimates.
Yes, Broken Windows Inc offers eco-friendly accreditations.
No, Broken Windows Inc does not offer a senior discount.
No, Broken Windows Inc does not offer emergency services.
Yes, Broken Windows Inc offers warranties.
Broken Windows Inc offers the following services: Window service & repair. Door service, repair & replacement. Window replacement. Storm windows. Patio doors. Entrance doors. Window cleaning.
Auto glass.

Contact information

3300 W Loomis Rd, Milwaukee, WI 53221

www.brokenwindowsinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM