Capital Heating & Cooling

Fantastic. Service techs were polite, professional and knowledgeable.

HVAC technician arrive right on schedule and quickly got the job completed. Everyone involved was super helpful and I will definitely use them again in the future.

We have always had friendly and helpful service from the person taking our calls all the way up to the technician who arrives to conduct the service. The staff is courteous and polite; very professional.

They were very thorough in what they did.

The only problems were that the service person did not show up on the day scheduled and the work took longer than expected. This can be a real burden when the homeowner has to take off of work to be there. When no one came on the scheduled day, I called and the person on the phone apologized profusely and rescheduled me for first on the schedule for the next morning. The service guy (Randy) came around 9:05 the next morning. He was very nice, and even removed a dead bird that had somehow gotten into my basement, for me. That was going above and beyond! I was told initially, on the phone, that the work would take an hour and a half to two hours, but instead, it took over four.

The service I received from Mike was top notch. He came out once to top of refrigerant as A/C was not working. Unfortunately we couldn't find an outlet within reach of his extension cords, so rescheduled for another time to check for a leak. He came back out and didn't notice any decrease in pressure, so said that no action really needed to be taken. No charge for second visit! They went over and above what I expected. As long as they're around, I will not use anyone else for A/C service.

Excellent service from setting up the appointment through service delivery. They provide everything you want from a service provider; friendly, prompt, thorough with a quality product line.

I had a very good experience. The cost was somewhere between $5,800 and $6,200.

They have been very good. We would recommend them. They are punctual. We are on one of their maintenance plans. It's like $180 for them to come out twice a year.

Expensive, but high quality work. I purposely used them for vent cleaning, knowing it was more expensive than others due to their quality. I would not use them for other work. I requested a refund for the failed install of Ecobee 3 install (7 hrs), charged me $125, no response. It just needed a c wire run. Another HVAC professional did it in 1 hr, for $60. Ridiculous.

Very professional and helpful. Everything I could ask for in a service appointment.

Called and scheduled an appointment for the very next day. Alex and Erin came at 10:15 this morning when I said an afternoon appointment would be fine but that I could do morning. It was appreciated as the furnace was turned off due to the issue and the house was really getting chilly. Both of them offered the opportunity for me to watch their diagnostic and were excellent with an explanation of the issue. This allowed me to be confident in their repair recommendation. Communication was excellent during the entire process. I would highly recommend this company for your heating and cooling needs and would not hesitate to use them again if the need arises.

I called yesterday and they came out today. Carl was very professional. It got done.

Service completed by Alex was well done. He was punctual and professional. Answered all of our questions above and beyond the topic he was called out to look at for the furnace. He quickly had the issue diagnosed and we were up and running.

They were very courteous and they are calling us back and keeping us posted on new prices and things like that. It was a good experience. Their price was very average to other companies that I called around to. It wasn't too high and it wasn't too low. It was right in the middle. They didn't do any work but they send us emails of new stuff and she did call me with an update as well.

My furnace broke on the day before Thanksgiving. Capital Heating was able to get it replaced on the same day. The work was well done and I would hire them again.

I think they were very expensive. It worked what they did but I thought it was very expensive with two screws and I'm not exactly sure what they put in but it was very expensive.

Very thorough and rigorous check procedure. Very satisfied. Signed up for their annual maintenance program.

The Tech was very friendly and informative. Very happy with the service!

Excellent. We agreed on a time / date. I received a phone prior to the scheduled time notifying me that serviceman would arrive on time. All my questions were answered and the installation and clean-up were professional.

I didn't have work done. Due to cost I decided to go with waiting for a family member to install or go with someone else in my price range.

Very well. Good service. Knowledgeable and friendly techs.

My water softener wasn’t the salt person did some readjusting and now we have soft water. He was very professional.He also reminded me to change the humidifier filter soon. Very nice person.

This company is excellent to work with. They were able to get me scheduled on short notice and the work was completed in an expeditious manner. Frank arrived on time, was polite and courteous and explained all the steps along the way. Would definitely use them again.

We scheduled an inspection of our ductwork because we were getting inconsistent heating and cooling on different levels of the house. We also wanted the ducts cleaned because we finished renovations on our first floor and figured there was a lot of plaster dust in the ducts. One of their employees came out and did a very thorough inspection of our ductwork and gave ideas of what could be causing the inconsistent airflow. His explanations were very clear- I got a nice little HVAC lesson that day. Most of his ideas for addressing the issue cost us nothing at all: keep this door closed, open that vent more, etc. We went ahead and scheduled the duct cleaning, as planned. The employee sent for the cleaning was just as thorough. He gave me an explanation of what he'd do, made sure I didn't have any questions, and set to work. When he finished, he showed us before and after pictures of the ducts, and the difference was amazing! He also mentioned a lot of pet dander had been in the ducts, a little gift from the previous owners of our house. My wife and I are glad to no longer have that as part of the air circulating through our house. Capital took great lengths to ensure that I understood what they were doing and went above and beyond to make sure my family's needs were met. I'd absolutely hire them again and would definitely recommend them.