Overall, they did a nice job. The house was in need of deep cleaning and they were great with moving furniture to clean baseboards and under furniture. A few items were missed (front window and kitchen cabinet fronts) but overall they did a great job.
Description of Work: general cleaning, window cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$179
Mark J.
11/2012
4.0
house cleaning
+ -1 more
I thought the $179 was for 9 hours if needed. I definitely could have used the whole 9 hours, but was given 3 people for 2 hours which came out to be approximately 6 hours. However, they did stay about 10- 15 minutes past the two hours they had told me. There were many items that they simply could not get to because, not enough time was allotted.
Description of Work: The house was new construction. Therefore, I needed all woodwork wiped down, inside and outside of cabinets cleaned, tub/showers cleaned, floors vacuumed etc.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
victoria J.
11/2012
1.0
house cleaning
+ -1 more
They have cancelled an appointment several times. I requested a refund for this service.
Description of Work: I purchased a Big Deal from Angie's List for $179 for up to 9 Hours of DEEP Housecleaning.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$179
Dawn D.
11/2012
2.0
window cleaning
+ -1 more
I didn't have a great experience as the lower windows weren't washed. Overall I think they're a good company and liked the work they did.
Description of Work: This was an Angie's special and I had requested to have my windows washed. The first time they were supposed to come to my home they didn't show up and did not call to let me know they wouldn't be there. I left them a message to contact me and they did call me back the next day - saying one of the girls that were supposed to come to my home had problems as she was pregnant and the owner was in a seminar and did not know they missed me. We rescheduled for September and they did come to my home and washed the main floor windows but didn't wash the windows on the lower level of my home. They did some work in my home which was very nice but when I asked them why all of the windows weren't washed I never received a reply back, It seems they do a good job cleaning I just had a bad experience with them.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$175
DIANE Q.
11/2012
1.0
house cleaning
+ -1 more
I have had 3 different appointments with The Dirt Destroyers and each one has been cancelled. I waited for them on my last appointment date which was 11/12 only to find out that they e-mailed me that they were understaffed and couldn't make it. I left a message and e-mailed them and I received a return e-mail from on 11/17 apologizing.
Description of Work: I purchased a Big Deal for 9 hours of deep housecleaning.
Rating Category
Rating out of 5
karen W.
11/2012
1.0
house cleaning, home & garage organization
+ 0 more
Jesse, the person answering the phone, said they were having trouble getting people to hire. The last time I called, I suggested that they just return my $99 and we'd call it even. No response. STAY AWAY FROM THIS COMPANY...AT LEAST FOR NOW.
Description of Work: I had trouble completing this review because it asked for a service date. There was one scheduled, but it never happened. $99 - GONE! This company advertised a garage clean-out. I bought it, scheduled it and they never showed up. Now, they won't even take my calls. I have a feeling they're no longer in business. Small claims court is in the future...
Rating Category
Rating out of 5
$99
Response from The Dirt Destroyers Cleaning Service LLC
We are not out of business. Just overwhelmed with the responses. Thanks Member. WE are working hard to get back to an A status. Small Claims will not happen. Please do not put things into the atmoshphere until you are sure what the problem is. God Bless you this Holiday Season.
Andrew K.
11/2012
3.0
house cleaning
+ -1 more
They did a good job when they came out. However, they were supposed to come out again for a second visit and never did.
Description of Work: I bought a Big Deal from them for housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Andrea P.
11/2012
1.0
house cleaning
+ -1 more
Horrible! Never use Angie's List or this cleaning service.
Description of Work: They never returned my call!!!! Won't ever do Angie's List again.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$179
Jodi L.
11/2012
1.0
house cleaning
+ -1 more
I bought a discounted coupon to use the services but have been unable to get an appointment. I have left 3 messages and 2 emails with no response over a 3-4 week period. This has been very frustrating and if I don't get a call this week, am going to ask for my money back.
Description of Work: No services have been provided because I can't get anyone to call me back or email me back with an appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Maria V.
11/2012
3.0
house cleaning
+ -1 more
They arrive on time and they got to work right away. I did have to remind them to clean the stove and the microwave. I also had to remind them to clean the windows and the tracks for all windows and the patio door. What was done, was done well.
Description of Work: They arrived and cleaned the entire house house. They were supposed to vacume, mop, sweep and dust.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$200
Brenda M.
11/2012
5.0
house cleaning
+ -1 more
They are very clean and efficient. The floors and all of the trim were spotless and I have 2 cats and 2 dogs so there is a lot of hair. They did a very good job and I would recommend them to anyone.
Description of Work: Floors windows baseboard kitchen bath ceiling fans furniture vacuumed bed after cleaning ceiling fan microwave
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Monika S.
10/2012
4.0
house cleaning
+ -1 more
It was fine. We got them to come out after a couple scheduling problems but they did come by and did an okay job.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Randy P.
10/2012
1.0
house cleaning
+ -1 more
Had set up a date by phone with Jackie to have our house cleaned after our remodel would be completed. Had to call the Friday before to ask if they could clean one day later as the remodel was a day behind. Without responding to me Jackie canceled my my date then gave it to another customer. When I didn't hear from him I called him again. We agreed he'd try to get my date back or clean some other time. Did not hear from him that day, even though I called him three more times. Finally I called and left a message to forget the whole thing if he couldn't make the original date. Haven't heard a word since the message. Very disappointing for me. Guess his business is booming.
Description of Work: No service performed. Please read on.
Rating Category
Rating out of 5
responsiveness
1.0
Cathy R.
10/2012
5.0
house cleaning
+ -1 more
I was able to schedule on - line which was nice. Hard working friendly employees.
Description of Work: The 2 workers arrived on time and worked hard the whole time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Ali G.
10/2012
2.0
house cleaning
+ -1 more
Answered after more than a month of originally contacting them. Then they rescheduled as one of their workers had broken their hand. So eventually then job was done more than 2 months after contacting them. Left some areas near the ceiling with cobwebs. Their website stated that they haul away the junk also. But they did not.
My son called and scheduled a cleaning. They never showed up. I left a voice message, then 3 hours later left another and then sent an email to get a response. The gentleman said he remembered speaking with my son but didn't know how my cleaning didn't get scheduled. I rescheduled for the following week. No one showed up again! I left another voice message. When I got to work, they had sent me an email at 7pm the night before indicating their staff was out sick. They never called me personally to confirm the cancellation even though they had my cell number - extremely unprofessional and rude. Twice I had rearranged my work schedule to accommodate them and twice they were a no-show. When I was finally contacted, the man was just plain rude and basically whined that he had no control over sick employees - I agreed, but he should have spoken with me directly. When he offered to reschedule, I said no thanks to which I was rudely informed that they had a long waiting list for their services and I should be grateful they tried to squeeze me in.
Description of Work: Absolutely Nothing!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Judith L.
10/2012
1.0
house cleaning
+ -1 more
See above. I am very disappointed in this, my first experience with Angie's List.
Description of Work: The provider never delivered the promised service of garage cleaning. I purchased the service in late July. The cleaning was scheduled for October 2 but the night before, less than 24 hours in advance, the provider cancelled. I sent several emails trying to get the provider to reschedule in October but the provider did not reschedule and in fact did not reply to my last several emails. The provider has not returned my money for the purchased service as I requested.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Barbara J.
10/2012
5.0
house cleaning
+ -1 more
They did a great job. I would highly recommend.
Description of Work: They cleaned my garage which included moving all items outside. After moving the items outside they swept and then washed down the floor. They cleaned the cobwebs off the walls, doors & windows. Once we got the items outside it started to rain. They were extremely helpful with keeping the items dry while they finished their cleaning. They helped me sort which items I wanted to be placed back into the garage and which items were going to the dump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laura C.
10/2012
1.0
home & garage organization
+ -1 more
They were supposed to come three days ago at 12:30. I was here at 12:32 and no one showed up. No one has called or emailed. I have called and left several messages and I haven’t heard from them.
Description of Work: They were supposed to honor an Angie's List Big Deal for garage organization.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan W.
10/2012
4.0
house cleaning
+ -1 more
I bought the special on Angie's list, and then called to set up an appointment for the week before I hosted a family reunion. The owner seemed to be overwhelmed with clients, which is good, but said that he would do his best to accomodate me. He did set up an appointment for 3:30 the Thursday before the reunion, which was also the day my houseguests were to arrive. I thought that I would have a 3 person team for 3 hours, which would have the cleaning finished as my guests arrived. In fact, I had a 2 person team who arrived shortly after 5:00, which would put the end of the tasks at around 9:30 pm. They had apparently been on the job since around 5:30 am,, and had a return trip of about 2 hours. They were both hard workers, did more than asked, but because of the late arrival, smaller team, and my fears for their alertness while driving back I did not receive all of the cleaning tasks that I had wanted. I sent them home around 8:15. This was my call, but since my guests had already been there for an hour or two and it was getting late I thought it was the best decision.
Description of Work: Cleaning of bathrooms, vacuuming and dusting recreation room, dusting bedrooms, a bit of kitchen cupboard door cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$189
Chris C.
10/2012
1.0
house cleaning, home & garage organization
+ 0 more
If I get my money returned, I will very be happy.
Description of Work: They never showed up to do the work. They never answered the 5 phone calls that I made, and never answered the voicemail that I had left them. I will never even listen to anything this company has to say in the future, and WILL NOT suggest them to anybody.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
TRAVIS H.
10/2012
4.0
house cleaning
+ -1 more
The price was great and they were pleasant and professional, but the cleaning itself was only OK. They missed a number of spots that I didn't catch until after they left. They did a great job on the bathrooms, but missed cobwebs on the walls and didn't dust off the window sills. But for the price, it was adequate.
Description of Work: Signed up for the "deep cleaning" of our house.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$180
brad B.
10/2012
5.0
house cleaning
+ -1 more
I will be continuing their services beyond the end of the deal, as the pricing is beyond reasonable, and they do excellent work. My home is always clean, they make note of any particular special requests I have, including using specific cleaning products, as I needed for newly re-finished floors. They are always punctual, and Jackie is very responsive on both the phone and via email, making re-scheduling a breeze. I wouldn't hesitate to recommend The Dirt Destroyers to any potential clients.
Description of Work: The Dirt Destroyers have been cleaning my home on a bi-weekly basis for the past 4 months as part of an Angie's List big deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeanne U.
10/2012
4.0
home & garage organization
+ -1 more
There were two people that arrived to clean and organize the inside of the garage. The women was a hard worker! Very polite. The gentlemen that came with didn't seem to want to work!! The floor was cleaned and looked great. As far as organization goes it wasn't completed. The shelves were not organized and I couldn't tell if anything had been touched or organized.
Description of Work: Items removed from garage floor. Garage floor cleaned. Items replaced.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
vicki M.
10/2012
3.0
house cleaning
+ -1 more
I bought the 6 hr. Deep Cleaning special last Fall. After 3 changed appointments, (which Jackie cancelled on the morning the cleaners were due to arrive) finally, two men instead of two women, as requested, arrived and worked for 2 instead of 3 hours. I had especially requested that the windows be washed. That was not done. After several emails and phone messages, a final hour was finally scheduled and the work was completed in July. I was surprised and disappointed at the difficulties in scheduling after reading the positive reviews. The work was well done, but the process of getting it done was frustrating.
Description of Work: I bought the 6 hr.Deep Cleaning special last Fall. This included regular cleaning plus cleaning the refrigerator and windows.
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Service Categories
House Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Auto Detailing,
Moving Companies,
Dry Cleaning,
Carpet Cleaning
FAQ
The Dirt Destroyers Cleaning Service LLC is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
The Dirt Destroyers Cleaning Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Dirt Destroyers Cleaning Service LLC offers free project estimates.
Yes, The Dirt Destroyers Cleaning Service LLC offers eco-friendly accreditations.
No, The Dirt Destroyers Cleaning Service LLC does not offer a senior discount.
Yes, The Dirt Destroyers Cleaning Service LLC offers emergency services.
Yes, The Dirt Destroyers Cleaning Service LLC offers warranties.
The Dirt Destroyers Cleaning Service LLC offers the following services: Residential and Commercial Services blind, floor, housecleaning, vacuum cleaners & window cleaning.