Mad City Windows & Baths

I had a walk-in shower installed in a second floor bathroom. This required the removal of a bathtub and ceramic tile. The technician did a fabulous job, arrived on time each day, and cleaned up before leaving. I love my new shower! I would definitely recommend Mad City. The quality of their product, and their customer service, is excellent. Job No.: 1030561

Fast and courteous service. Looks great.

They were on time, courteous and informative during the shower install. We are very happy with the results and would recommend Mad City.

They came on time. They took out the old tub and shower took away. All the stuff cleaned up. Everything even swept the floor. The people were so nice the young men and it is a gorgeous shower and I would recommend mad City to anyone.

Much more delayed than it should have been. Countertop was cracked before install. First install team was great so did a temporary install. Second team awful.—- dishonest about damage he caused. Working with their customer service rep was not smooth and should have been a lot better. We finally got resolution and are happy with the results now. Cody was great. We did get a reduction of price due to issues. We still are not quite done as there second team seems to have lost court back splash so that has to be reordered. Hopefully done in another two weeks.

Great experience from start to finish. Negotiated a fair price and pleased with the service installation and finished product!

It only took a day and a half to install my walk-in tub. I love it. They arrived on time and did an excellent job. Every member of the crew went the extra mile. I am so glad I contacted them.

Had a new shower installed, the entire process was great from the initial sales/consultation to the final installation. Great communication to keep me informed.

Alex b was my installer job mc57412mn,1 We absolutely loved working with Mad City! From our estimate with Garret to the install with Alex and his crew!! The bathroom has been transformed into something new & more efficient with our new window!

MadCity was amazing. they gave us what we wanted and were superb with us. They listened and gave us what we wanted. Bathroom shower and windows look amazing. They cleaned up afterward as well. - Miranda Cates

Mad City Windows and Baths were helpful. Everyone was kind an courteous. Erik H did a great job installing the shower unit. Especially like the lifetime transferable warranty.

GREAT JOB!!! I've recommended them to my friends and family. So clean and neat, in an out!

This is before and after! They literally redid a whole shower bath and walls in less than eight hours! Travis Lewis and his crew did an amazing job and I definitely recommend them. They kept everything clean during the installation too. And if you zoom in the picture you can see the precise caulking especially around the window. That's always the ugliest part of a bathroom IMO. Its beautiful and the picture doesn't do it justice. Plus the microban material used for the walls has been so easy to keep clean even with Kaukauna's hard water. Professional, clean and fast work 👌 I highly recommend Mad City Baths 💯

Mad City's Nick removed our outdated tub and replaced it with a modern shower in a day. My wife and I could not be happier with the result. Nick and Tanner (plumber) were as professional and considerate as they come. This was my second experience with Mad City (they did my windows almost 2 years ago) and I'd use them again should the need arise. Steve Overbeck

Although the price of my tub to shower conversion was quite high, a LOT of things were considered before making the choice. This house is over 135 years old and the tub and tile had been hiding who knows what for probably 8 decades or more so the guarantee that they would fix any and everything that was bad or wrong was a big big factor, then, most of the time, when you buy something cheap, you get something cheaply made and of little quality, thats not the case here. Next was the lifetime guarantee, thats something else coming from a company that will be here in the future. When you add that all up, I decided better costed more for good reason and I don't mind paying for it. But then comes the installer Matthew, he and his partner (?)Darren(?) were the best workers, they were ready with answers to any of my questions, they were always on the positive never finding fault or talking negatively about anything that they had to remedy, only finding the positive side of the problem. And I would like to give a special thank you to Kaylee Rodenkirch for being there on the phone and email to get me updated with any information or to answer a question whenever I had one. Thank you so very much Kaylee. 968902

They came out and was able to do my bathrooms in one day instead of two. I am very pleased with the process.

We got a new shower, the services were great and the shower is beautiful.

Brandon and Kyann did an outstanding job on our windows On a scale of one to ten I would give them a twelve! Had no problem at all

I’m very pleased with this patio door. The installation took about five hours from start to finish and Braden and Henock did a great job. The installation and trim work are excellent and they removed all the debris and cleaned the work area. It’s like having a picture window and our view of the woods behind the house is beautiful. Job 1019582

From start to finish, bathroom was done in 3 days. Couldn't be happier with the results. Job No.: 793557

Mad City Windows and Baths recently refaced my kitchen cabinets. I was overjoyed with the results and very satisfied with the level of service from the entire team. I think it is rare today to find a business with a group of individuals who work hard and show pride in their work. It started with Dante who helped me plan the kitchen update. He took the time needed to explain the company and their products. Next Alex was the guy who finalized the measurements. I can't say enough about the experienced crew of Cody, Christian, and Ben. They were professional, careful and complete. They explained the soft touch closure system of the cabinets and drawers and showed me the rails and springs so I understood exactly how they operate. Christian was meticulous in the trim work wanting to get it exactly right. Cody helped me make an update to the drawers and showed me the rails and springs so I understood exactly how they operate. Christian was meticulous in the trim work wanting to get it exactly right. Cody helped me make an update to the drawers that I had not considered, and to me that showed a level of care above and beyond. Would I recommend them, absolutely 💯! All the employees were satisfied working at Mad City, they mentioned how the the company treats them right. So happy employees can make happy customers. Give them a shot, you won't regret it. 🙂

Their customer service is great. They communicate very well. Everyone that has helped us was very nice and professional from start to finish. They use good quality material. The installer put drop cloths on the floor. He even cleaned up before he left. We had a snag with the bath tub. They fixed the situation due to the installer and his quick thinking. My wife is now a happy camper. #MC59721CL

Mad City did a great job. Shower looks and functions great. Company very responsive to questions and some small concerns which were addressed quickly.

Mad City installed a new tub and tub surround for us. There were some special considerations for our project which included them having to build a new wall for the back of the surround and also they had to cover a window. They worked very efficiently and were in and out in 2 days. We couldn't be happier with the quality of their work and materials. We highly recommend them! Job No.: 939424

11 Windows were installed in 1 day. They look awesome and work very smoothly