Mad City Windows & Baths

Everyone was very professional and welcoming. Both windows were installed in one single day.

Excellent product and installation.

We had Mad City sdo our windows and our bathroom. Each time they were in and out in the same day, incredibly professional and overall just amazing to work with. They answered our questions, walked us through the work and cleaned up after making it seem like they were never here. They insured that we were satisfied after each project and let us do full inspections to ensure that. Will always suggest them and use them in the future again. 10000/5 stars, just incredible.

From start to finish everyone in the company was amazing! My adventure started at a pop up located inside the local Walmart where I met SIERRA, I let her know I just wanted some information but after talking with her a bit, hearing about the company and seeing their product line I decided to book a free in home estimate. The sales team member, LUKE, came to my home and did my estimate. He was sure to go over everything thoroughly, help me select the materials I wanted to use for the job and get me (very affordable) pricing. He even set me up with a financing option that had a respectable rate within my monthly budget. My product arrived quickly, much sooner than expected and they were able to book my installation almost immediately after. My job was projected for two day completion, my installer RICK BAUM (he really is da bomb!) removed my old surround and found that we had some issue due to the construction of my home and how pipes had previously been placed under the old tub. The Mad City team (by this point we had two additional team members assisting, thanks again CONNOR and DECLAN!) worked through all possible scenarios with me and came up with a creative solution to solve the issue without costing me any further money out of pocket. I was elated. Due to the situation we were faced with thanks to the previous owners construction blunders in my home, the traditional installation would’ve required waiting up to four weeks for more specialized product to complete but thanks to RICK’s relentless effort and creativity knowing my situation (da bomb!) my job was still completed as promised in two days, he even stayed until 9pm day two to ensure completion though I know his family was waiting for him at home. I cannot thank anyone in this company enough for their efforts, excellent communication and general hard work. My lady and I love our new set up and couldn’t be happier with the results, with a different team this could have easily turned into a nightmare. Additional shout outs to SHANE and LUKE in the office/warehouse as they were also crucial in pulling this all together.

The installer was prompt, courteous, efficient and professional. He sought our input and desires and cleaned up after himself.

I was very pleased with the customer service through the whole process. They were very clear on what they offered and how much everything was. Then the day of installation they were clear on what they needed us to before hand so everything went smoothly. They were very clean during installation and they were very efficient. After ward they talked to us on what the windows did and what they offered us in anything should happen. I will definitely keep them in mind for future projects.

Justin and his crew did a great job. Explained everything before and the crew were very professional. It was a great experience.

Full set of windows (15) put in in two days. Job was done effectively, and their worksites were cleaned up at the end of the job. Job No.: 1075047

Everything was excellent rtght from beginning with the planner to thr installation, quality of the product, the workers and the finished prouct. Very happy! Diane, - Job No.: 1043170

It went great. Just the way Mad City said. I love the outcome. Pete was my installer. Did a great job. Left everything clean and neat.

The shower looks great! There are some minor adhesive issues that need to be addressed. I have an appointment scheduled to fix those issues. I was able to design/customize the shower the way I wanted it.

We had ten windows installed in October2024 The crew showed up on time,finishing the job in about seven hours ,sooner than promised! They also cleaned up the area upon completion

I am absolutely thrilled with my new shower installation! From start to finish, the entire process was seamless and professional. The team arrived on time, were friendly, and paid close attention to every detail. They took great care in ensuring the shower was installed perfectly, and the finished product looks amazing. The quality of work is top-notch, and I couldn't be happier with how everything turned out. I highly recommend them to anyone looking for a reliable, skilled team for their shower installation. Excellent service all around!

I would definitely recommend mass city! They did our bath upgrade to a shower only. We are absolutely in love with it. They were on times and went above and beyond. Thank you so much!

My installer did a wonderful job and I’m very pleased with the finished product.

This is my third time hiring Mad City, this time for windows. They are wonderful to work with, providing excellence in product as well as customer service. The communication was consistently great. Jesse, did an excellent install, and I am beyond pleased with the function and look of the products. I will definitely be hiring Mad City again for any future project needs!

The shower is beautiful! The installation was done in less that 8 hours and the final products exceeds expectations.

The installation was done in a day and the crew was very professional. Highly recommend their shower as they transformed our pre fabricated shower that didn’t fit the space and custom fit a new shower to our space.

From start to finish we could not have had a better experience. Everyone involved was professional, courteous and knowledgeable.

On February 14th Carey and Tim were here to install our new shower. They did a great job from start to finish and made sure we were in on the few decisions that had to be made for where the safety bars were put for entry into the shower and placement of shelves. After the installation was complete Carey went over all the details of how to take care of the cleaning of the shower and answered all our questions. Tim took care of the clean up so no dirt or anything else was left behind. I think they did an excellent job! The shower looks great and matches the color of our sink and toilet. I would recommend Mad City Windows & Bath of Madison to anyone wanting to put in a new shower. Also, our shower was completed in one day. I did not mention Matt who sold us the shower also did a wonderful job of helping to get the best shower for us at a price we could afford. He really knows his product and helps you pick out the right shower (color etc.) to fit your needs. Keep up the good work Mad City Windows & Baths of Madison!! Terry and Sue Schraufnagel

Mad City was our first and only choice regarding our bathroom remodel. We went from ordinary tub/ shower situation to a beautiful walk in shower installed by Mad City! We are very pleased with the entire process from planning to installation! And now we have a beautiful walk in shower to enjoy for years to come!! Thank you, thank you!!! Dave and Julie Hanssen

We were so happy to have John and his crew come out and install new windows throughout our entire home. Our scheduled installation came just after about 7" of snow and cold weather, but they came with a good attitude and got the job done in just one day. We are happy with the work that they did and be sure to ask about their warranty. Their warranty is what tipped the scale for us in the decision we made.

Product seems good, installers were very professional.

The crew at Mad City Windows did a great job installing our three-season porch windows. They arrived on time, communicated well during the project, and cleaned up the work space. Will definitely recommend to,our family and friends.

I recently had a patio door installed by Madcity, and I couldn’t be more impressed with the entire experience! From the initial consultation to the final installation, their team was professional, courteous, and knowledgeable. The door itself is of excellent quality, and it has completely transformed the look of my living space. The installation was quick and seamless—done with great attention to detail, and the crew made sure everything was left clean and tidy when they finished. I also appreciated the clear communication and timely updates throughout the process. Highly recommend Madcity for any home improvement project!