Mad City Windows & Baths

Originally I contacted Mad City for an estimate on my kitchen. There was slight pressure to decide on the spot, complete with a nice financial savings. There was a great deal of “hurry up and wait,” but ultimately, they did a great job. While they cleaned up as they went along, they needed to return to finish the cleaning. I am not sure that the color matches the walls, as well as I was told it would. BIGGEST ADVICE: BE SPECIFIC ABOUT WHAT YOU WANT AND WHERE (drawers vs shelves for example). Ultimately, I am not unhappy with what was done; just not sure if I am happy with what was done.

I had to make one call back, but everything was done very well. Work crew was on time, courteous and cleaned up really well. product well-made and fit and looks great.

Dewisth installed my new shower and it looks amazing! He did a great job and answered any questions I had during the install process

I had my bathtub completely replaced. After finding leaks in my basement from my existing tub, I knew it was time to replace it. My house was built in the 1940s, and I was afraid of what was under the existing tub. (Mold, potential plumbing issues within the house, etc.). I went with MadCity because they assured me EVERYTHING would be taken care of. And they lived up to their promise! I did not have to deal with inspectors, pull permits, etc. Every single member of their team was fantastic to work with. Quick response times, always happy to answer questions. Plus, I love the final product! Bathroom looks brand new. Zero complaints, 100% recommend them! Thank you, MadCity! (Job No.: 283840)

Mad City was a great choice for my tub/shower demo and walk-in shower install. Professional, timely, informative and over-all a great product with minimal down time as the demo and install took less than 7 hours and Matt didn’t leave a trace that a major remodel just completed! I only wish I did it sooner!! Highly recommend Mad City Windows and Baths.

Mad City is a very professional company from the sales appointment to the installation. Representatives from Mad City were always available if my wife and I had questions about any step in the process. We are very pleased with the final product for our shower! We definitely recommend Mad City for a beautiful shower that is customized to your preferences.

Excellent job, high quality windows with professional installation

From the beginning to end was nothing but satisfaction in working with them. They were very accommodating and professional to meet our needs. They explained the quality of their product, story of their business where to me this is important. This is a business that really has it together. We thought we'd have issues due to our schedule and other items needing to be met but they had no issues in helping and guiding us to a successful and beautiful shower.

recently had the pleasure of working with MadCity Bath for a bathroom remodel, and I couldn’t be more pleased with the experience. From the very first consultation to the final installation, everything was handled with the utmost professionalism and care. The team at MadCity Bath made the entire process seamless. They were informative, responsive, and worked diligently to ensure that my vision for the bathroom was brought to life. The quality of the materials and craftsmanship is outstanding—my new bathroom looks amazing! A special shout-out to Jimmy, the installer, who went above and beyond to ensure the job was done perfectly. Jimmy’s attention to detail was impressive, and he took the time to answer all of my questions, making sure I was completely satisfied every step of the way. He was punctual, courteous, and truly skilled at his craft. I highly recommend MadCity Bath for anyone looking to upgrade their bathroom, and if you’re lucky enough to have Jimmy as your installer, you’re in great hands! Feel free to adjust the specifics if necessary, but this review highlights both the company's quality and the excellent service from the installer!

We love our Mad City tub/shower. Our shower remodel was made easy and timely with a one day install. The crew did an amazing job updating our plumbing fixtures and shower. They cleaned up their work space before leaving both in our basement and bathroom area. We highly recommend this option for your bath or shower update. Their follow up customer service is also excellent.

They did a great job and took our stress away!

We converted a shower/tub module to a walk-in shower. The shower installation was a great success. The whole process went smoothly and as planned. The install only took one day, about 8 hours, and the next day was ready to use. Customer service was very helpful when needed. I would consider hiring this company to do work in the future.

We had 10 windows in our brick house replaced this past spring. We appreciated the communications with the rep and installers. The windows are beautiful and have really helped keep the drafts out. We can actually feel the difference! Robert and Laura Martin Ames, IA

From sales to measurements and installation, very friendly professional service

Had a stand up shower put in to replace our old tub. Got it done in one day, and it looks and works great!

I had a walk-in shower installed in a second floor bathroom. This required the removal of a bathtub and ceramic tile. The technician did a fabulous job, arrived on time each day, and cleaned up before leaving. I love my new shower! I would definitely recommend Mad City. The quality of their product, and their customer service, is excellent. Job No.: 1030561

Fast and courteous service. Looks great.

They were on time, courteous and informative during the shower install. We are very happy with the results and would recommend Mad City.

They came on time. They took out the old tub and shower took away. All the stuff cleaned up. Everything even swept the floor. The people were so nice the young men and it is a gorgeous shower and I would recommend mad City to anyone.

Much more delayed than it should have been. Countertop was cracked before install. First install team was great so did a temporary install. Second team awful.—- dishonest about damage he caused. Working with their customer service rep was not smooth and should have been a lot better. We finally got resolution and are happy with the results now. Cody was great. We did get a reduction of price due to issues. We still are not quite done as there second team seems to have lost court back splash so that has to be reordered. Hopefully done in another two weeks.

Great experience from start to finish. Negotiated a fair price and pleased with the service installation and finished product!

MadCity was amazing. they gave us what we wanted and were superb with us. They listened and gave us what we wanted. Bathroom shower and windows look amazing. They cleaned up afterward as well. - Miranda Cates

Had a new shower installed, the entire process was great from the initial sales/consultation to the final installation. Great communication to keep me informed.

Mad City Windows and Baths were helpful. Everyone was kind an courteous. Erik H did a great job installing the shower unit. Especially like the lifetime transferable warranty.

Alex b was my installer job mc57412mn,1 We absolutely loved working with Mad City! From our estimate with Garret to the install with Alex and his crew!! The bathroom has been transformed into something new & more efficient with our new window!