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Dale's Heating & Air Cond

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Dale's Heating has been serving Dane and surrounding counties in southern Wisconsin for 25 years. A family owned business, we pay special attention to fast, curtious service at a reasonable price. Please call us for any and all of your HVAC needs.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

New Hvac installations, Humidifier installations, Indoor air quality, Replacement furnaces, Replacement air conditioners, Air conditioner repair, Furnace repair, Air duct cleaning, Dryer vent cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 275 reviews

Victoria L.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was completely satisfied with the work that was done. The serviceman was clean, courteous and professional. I plan on calling Dale's heating and air conditioning the next time I need services for my furnace or air conditioning.
Description of Work: I just needed to have my furnace cleaned and checked before the heating season started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Christina K.
11/2016
5.0
dryer vent cleaning
  + -1 more
It was totally fine. There was nothing to report there.
Description of Work: I purchased a big deal for Dale's Heating & Air Conditioning. It was the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JOHN K.
11/2016
5.0
air duct cleaning
  + -1 more
Good. They actually cleaned one additional duct beyond the promised ten at no extra charge.
Description of Work: Air ducts needed cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul S.
11/2016
1.0
dryer vent cleaning
  + -1 more
The service was never performed. I ordered on 10/13 and as of today 11/1 I still have not heard from them. They billed my credit card on 10/13 and I never received an appointment call. This was my first experience with Angie's List and I am very wary of using Angie's List again. I probably will not.
Description of Work: Nothing. They never contacted me and billed me

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Georgie V.
10/2016
5.0
air duct cleaning
  + -1 more
They cleaned all the vents. It was 13 vents total. I would use them again if needed.
Description of Work: I used Dale's for air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rodney H.
10/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Punctual and a through job. Technician was personalable and explained everything.
Description of Work: Clean all air ducts. Reported to me what was found in the ducts. Gave me tips to keep system clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Michael M.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
I had no issue with the owner or the gentleman that came out to perform the cleaning. However, a previous provider had used a particular tool able to get through entire duct (8 to 10 feet long), which was just perfect. Without that tool the job seemed only half-done.
Description of Work: Standard dryer duct cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Renee B.
09/2016
5.0
air duct cleaning
  + -1 more
Explained everything they were going to do and followed through.
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMY M.
09/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Since our dog died, we knew our vents were probably clogged with fur, so we needed them cleaned. The gentleman who did the work was professional and quick. It took a couple hours and he showed me images of my vents before and after.
Description of Work: Vent cleaning and a furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie N.
09/2016
5.0
air duct cleaning
  + -1 more
We had a great experience with Dales A/C & Heating. They were very responsive and Brian showed up right on time and was very professional. We would definitely hire them to come back again!
Description of Work: We had our air ducts cleaned out. We used the $199 Angie's List coupon and paid an extra $25 per vent to have the remaining vents cleaned out. (I think 10 vents were included in the coupon.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Stephanie N.
09/2016
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
The response time was great. Brian showed up right on time and was very professional and friendly. We have a 3-year old Golden Retriever that just wanted to say hi and Brian was very kind to our dog and let our dog welcome him into our home. Such a great experience we hired them back a month later to clean out our air ducts.
Description of Work: We had our dryer vent cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kay F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
We didn't have anymore trouble with it. The price was covered with the protection plan. It was very reasonable. They worked on an old air conditioner and it's still working. I wouldn't be surprised if they couldn't keep it going but it seems to be working fine. The workers were very nice and very professional.
Description of Work: I used Dale's Heating & Air for the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

justin O.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Services were performed quickly and for a very fair rate. I would do business with Dale's again.
Description of Work: Called Dale's and they were able to come out same day, diagnose, fix the unit in under an hour (needed freon).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Valerie B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. They came out right away to check the unit and then were able to come out the next day to install the new unit. And this was during a spell of hot weather so I was impressed they could come out so fast. The owner came out himself, with another technician. They were professional, courteous, and on time.
Description of Work: Initially, I believed I need a tune-up only but then found out I needed a whole new central air conditioning unit due to the age of my existing unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Gerald E.
08/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I purchased the big deal for duct cleaning with unlimited vents from Angie's list and Dale's came out and completed the work. They said the ducts actually weren't too dirty but I was just happy to get a second opinion and get peace of mind since we had some other issues with the house. A day after the work was completed a semi-quiet high pitched whistling noise started emitting from the vents. After a couple of days I called Dale's and Brian came out to have a look. I asked if the cause was the holes they had cut into the ducts for access but he indicated that made a different noise. Of course when he came out the whistling stopped and we tried to replicate the problem but whatever it was had stopped. Brian was very polite and professional the whole time he was there and offered to come back if the noise starting again. It hasn't, so I don't know what caused it. However, I have two systems (one for each floor) so the fact that one was off for a few days may be the reason. Whatever the cause, I don't believe it was anything Dale's did and I would definitely hire them again.
Description of Work: New house ducts needed to be cleaned, or at least inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

phethala T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian was extremely responsive. I called at 5pm the day before a heat wave about my air conditioning which stopped cooling the night before. He was out the next morning to check things out. He was very up front about my options which made me comfortable enough to opt for a completely new unit. The very next day I had the new unit installed and it is working great.
Description of Work: Checked out home AC that was no longer working, then replaced with a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,530

Bryan F.
07/2016
5.0
air duct cleaning
  + -1 more
Went well -- exactly what I was looking for -- a clean dryer vent, so no more worries about lent backing up and causing potential hazard. Nice bonus to the service was that I was shown a picture of the vent before and after, plus the technician also examined the dryer itself for lent buildup. Thanks!
Description of Work: Cleaned dryer vent -- in the dryer itself and dryer exhaust to house exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Chris J.
06/2016
5.0
air duct cleaning
  + -1 more
This work was performed at our lake house and Dale's worked with us to come up with a schedule that worked for everyone. The work was well done and they cleaned up after the work was finished.
Description of Work: Cleaned out my air duct work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diane T.
04/2016
5.0
heating & air conditioning/hvac, dryer vent cleaning
  + 0 more
They did a really thorough job. They found a crack in the flexible pipe that runs on the dryer and takes the lint out. It was actually releasing lint into the air. They pulled it out from that, re-cut it, reinstalled it, and cleaned the floor behind there. They were very good. The Angie’s List coupon covered the cost of the service. It was a reduced price for sure.
Description of Work: I have used Dale’s Heating & Air Conditioning. They cleaned out our dryer vents.
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura K.
04/2016
5.0
dryer vent cleaning
  + -1 more
It was nice to receive an appointment within the week- I was a bit anxious about getting it done. Zack was courteous, punctual and tidy. I saw photos of before and after and I was very glad I'd called.
Description of Work: dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lynne H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was not home, but the re were no problems and no mess. He came when he said he would, and I thought the price was very good.
Description of Work: Installed whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Troy W.
02/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Arrived on time and completed vacuuming/cleaning of all AC ducts in 2.5 hours. Judging from the before/after photos the cleaning was very effective. I would use them again and recommend highly.
Description of Work: Cleaned/vacuumed AC duct work of all AC ducts in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Kevin A.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
excellent service and value!
Description of Work: Install whole house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris K.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
It was a good price. There was a time that they couldn't show-up on and we had to reschedule. It would have been nice if we hadn't had to jumble around. The guy that came out was good. It was a little bit of a hassle to get things scheduled, it wasn't anything major.
Description of Work: Dale's Heating & Air Conditioner installed a whole home humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$315

Martha & Bill F.
02/2016
5.0
heating & air conditioning/hvac, dryer vent cleaning
  + 0 more
The service was performed professionally and thoroughly.
Description of Work: dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

2003 Freeport Road, Madison, WI 53711

dalesheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
1144555
Trade License Locale
WI
Trade License Authority
Wisconsin: Trade
Trade License Expiration
07/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Dale's Heating & Air Cond is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dale's Heating & Air Cond accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dale's Heating & Air Cond offers free project estimates.
No, Dale's Heating & Air Cond does not offer eco-friendly accreditations.
No, Dale's Heating & Air Cond does not offer a senior discount.
Yes, Dale's Heating & Air Cond offers emergency services.
Yes, Dale's Heating & Air Cond offers warranties.
Dale's Heating & Air Cond offers the following services: New Hvac installations, Humidifier installations, Indoor air quality, Replacement furnaces, Replacement air conditioners, Air conditioner repair, Furnace repair, Air duct cleaning, Dryer vent cleaning

Contact information

2003 Freeport Road, Madison, WI 53711

dalesheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed