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Dale's Heating & Air Cond

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Dale's Heating has been serving Dane and surrounding counties in southern Wisconsin for 25 years. A family owned business, we pay special attention to fast, curtious service at a reasonable price. Please call us for any and all of your HVAC needs.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

New Hvac installations, Humidifier installations, Indoor air quality, Replacement furnaces, Replacement air conditioners, Air conditioner repair, Furnace repair, Air duct cleaning, Dryer vent cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 275 reviews

Sharon S.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
great got fixed and no problems
Description of Work: The air wasn't working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

james G.
12/2018
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Did not use.
Description of Work: Clean duct work & dryer vent

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
They inspected the washer.
Description of Work: Needed washer inspected

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jean S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: Brian installed an Aprilaire all home humidifier and did a furnace check. He was prompt, efficient and informative. I think we found our furnace man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Sarah N.
08/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They arrived on-time and were professional to deal with. They completed the work in the time estimated and cleaned up well. They even gave advice on where to find OEM furnace filters and replaced the one I had with a fresh one I had on hand. In all a very good experience.
Description of Work: complete air duct cleaning of returns

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Mark W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Brian and his assistant did a good job with their install. They were friendly and knowledgable. The equipment worked very well. We had an issue with the condensate pump a couple of months later and they came out to replace it. Their price was very good compared to the other 2 bids I solicited. Only reason I didn't give an overall "A" is that they left the job site a little messy. They swept up the debris but I had to go in later with a mop to clean up drywall dust and small debris.
Description of Work: Installed a new high efficiency furnace and whole-house humidifier.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Marsha C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Brian Olson was great; he actually put in our furnace several years ago and has maintained it since so he was the right person for the job. He and his associate took care of the leak and were done within 45 minutes.
Description of Work: repaired leak in furnace outflow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jason S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. They showed up on time to provide an estimate and to perform the work. Very friendly and did exactly what we needed to get done. At the time they were here, we were also working on strengthening a beam in the ceiling which required the duct work on the sides of the beam to be temporarily removed. Brian was able to take that down and put it back up when we were finished for a very reasonable $75. Will definitely use them again and would recommend to anyone.
Description of Work: I am finishing my basement and needed the following done: 1) Install six supply air outlets 2) Install five return air inlets 3) Vent one bathroom fan to outside 4) Relocate dryer vent to a different wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Nicole R.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The groupon included all ducts, vents, and returns. The gentlemen came right on time, they got to work and were finished when they said they'd be. Our ducts were in pretty rough shape, possibly never cleaned in 50 years. I was impressed that they didn't take any longer than suggested. The men were polite and courteous. I would hire them again, no question.
Description of Work: We purchased a groupon for duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margo S.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Have used Dales for several years and have always been happy with their fair, honest and prompt service.
Description of Work: Repaired our furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. DUcts had never been cleaned in a 100 yr old house we just bought. took them 2 hours. You would never know they were there. My furnace is very happy!
Description of Work: Special for cleaning ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Jennifer B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service was GREAT!! They were very reasonably priced, showed up exactly when they said they would, were very friendly and got the work done that we wanted done. We would most definitely use them again for services.
Description of Work: They came out and cleaned all of our ducts in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mike S.
03/2014
1.0
heating & air conditioning/hvac
  + -1 more
I was inquiring if they were certified by the NADCA (National Air Duct Cleaners Association), which is a very important aspect when considering the service. They either failed the certification process or they know they aren't capable of certification. Either or is bad. Why not get a professional instead of these rude amateurs . The guy on the phone actually hung on me. Check out this link before you proceed with air duct cleaning http://www.wikihow.com/Choose-an-Air-Duct-Cleaning-Company. I went with duct doctors and couldn't be happier with the service and professionalism.
Description of Work: Nothing- I just called for a possible estimate for duct cleaning . The guy on the phone hung up on me when I asked if they were certified by NADCA (National Air Duct Cleaners Association). It doesn't get any ruder than that.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sharon B.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Haven't had the service yet, but I called to explain my mistake and they were very nice and efficient.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

Michael R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal for this service and it turned out great. I liked their efficiency and timely manner. They did not leave a mess and took care of my issue as soon as they could. Everything was great about the experience. I would highly recommend them. There were no negatives; Brian did an awesome job. The value of the work is perfect compared to the price. I scheduled the work 3 or 4 days after I purchased the Big Deal.
Description of Work: I used Dale's Heating & Air Conditioning to replace my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Provider came out and assessed the situation that was left from a previous plumber that didn't fix anything. He explained what needed to be done and came back a couple days later and installed a pump so my AC unit would drain properly and stop flooding my house. Excellent service and very professional. Will always call them for any future needs.
Description of Work: Placed a pump so my AC unit would drain properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Anna A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
All went very well. Very friendly, knowledgeable and competent professional. Would hire again in a flash.
Description of Work: Replaced broken thermostat. Cleaned and tuned-up furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Daniel D.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
I called Dale's Heating and Air Conditioning at 1am on a Saturday for emergency service, which their website indicated they provided "24/7". I was instructed to leave a message and would be called back.They did not call back until late the next morning. I would not consider them to provide emergency service.
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Marsha C.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience has been great. The technicians were on time and did a very professional job with everything! Their price was very reasonable.
Description of Work: They installed a furnace, and then installed a humidifier for the furnace. About a year later, when the humidifier shut down, they came out to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katharine P.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience was good overall. The work was covered under warranty.
Description of Work: They provided a furnace inspection over a year ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well overall. It was easy to get a hold of them, and the technician was prompt. Most of the work was done under my home warranty. He was very helpful! I haven’t had any problems since.
Description of Work: They replaced a furnace and did some other repairs on another furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience was outstanding overall. They did a great job.
Description of Work: They did some work on my a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margo S.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
We used his dad in the past, and Dale Jr. is wonderful. He’s very honest, personable and a reputable person! I really trust him and the work that he does.
Description of Work: He’s fixed our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loudon Y.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called to schedule a visit for Brian to look at the downstairs HVAC thermostat on my Bryant unit. Left a message and Brian got back to me within 30 minutes. After describing the problem to Brian he provided a quick fix over the telephone at no change. I appreciated the honest and helpful service. He could easily have come and charged me for a service call to do the same thing. Brian was recommended by a friend and I'm glad I took the recommendation.
Description of Work: Brian provided information over the phone that corrected an HVAC thermostat problem for no charge.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike M.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall, it was a 12 on a scale of 1-10
Description of Work: I have Asthma & leave the AC fan running 24/7. The motor burned out! I called Dales Heating & Air Cond. Brian Olson came out, replaced the motor for a VERY reasonable cost. He was SUPER professional. Told all occupants of our townhouse complex to use Dales. About a month later, I ran into a separate problem over the weekend. Called Dale to get him sched'd to come out early the next week. He knows I'm handy & gave me the fix over the phone & didn't charge me a cent! Brian, his company, his service are truly worth a call if your Heating & AC unit runs into trouble. Based in Verona WI, but we're really in the Madison area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

2003 Freeport Road, Madison, WI 53711

dalesheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
1144555
Trade License Locale
WI
Trade License Authority
Wisconsin: Trade
Trade License Expiration
07/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Dale's Heating & Air Cond is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Dale's Heating & Air Cond accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dale's Heating & Air Cond offers free project estimates.
No, Dale's Heating & Air Cond does not offer eco-friendly accreditations.
No, Dale's Heating & Air Cond does not offer a senior discount.
Yes, Dale's Heating & Air Cond offers emergency services.
Yes, Dale's Heating & Air Cond offers warranties.
Dale's Heating & Air Cond offers the following services: New Hvac installations, Humidifier installations, Indoor air quality, Replacement furnaces, Replacement air conditioners, Air conditioner repair, Furnace repair, Air duct cleaning, Dryer vent cleaning

Contact information

2003 Freeport Road, Madison, WI 53711

dalesheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed