Community PC is an onsite and remote computer repair service offering the home user and small business owner the same level of professional and affordable care bit businesses have long been accustomed to. We offer the full range of hardware / software / networking services for PC, Mac, Android and iOS devices. Our remote repair and maintenance services are second to none and the connection uses the same level of security as ATM's do. If your device can connect to the internet, we can work on it remotely. Our monthly checkups are very popular. For as little as $167 a year you can have a trained and trusted technician connect remotely once a month. He will run secondary scans for viruses and malware, check log files for errors and do all OS updates as well as for major Microsoft, Adobe, and Oracle software. He will also check for disk fragmentation which can slow a computer down and take corrective action. We also provide a range of services designed especially for seniors and the disabled who have problems using modern tech, but still want to connect with the world around them. These include training sessions, easy to use hardware and software, and even a computerless email system for those who find any kind of computer too much to handle.
Business highlights
19 years of trusted experience
Services we offer
Hardware Repairs, Recover Lost Data, Internet Security, Networking, Format & Reload, Os Upgrade & Reinstall, Printer Installation & Configuration, Digital Imaging, Software Issues, Training, Monthly remote checkups
Description of Work: A monthly remote service for maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael A.
04/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Computer would not turn on. Opened tower, go the switch unstuck, and also did some minor software preference changes. Went well. Note, however, that this was not a complicated problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Shari G.
07/2015
4.0
computer repair
 + -1 more
it was fine.
Description of Work: provided an check on our computers, updated and cleaned up some files
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Henrietta B.
07/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Cleaned up computer and restored settings. Performed updates and routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Karen J.
04/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Assisted with software program, attached web lines to display programs, confered with computer subscriber on access to software programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen K.
04/2015
3.0
computer repair
 + -1 more
unknown
Description of Work: The provider did not do much, as I have a Mac and he said that he really didn't know much about Macs. He was able to answer some basic questions, but once I pointed out my main concerns, I realized he couldn't help me much. The session ended early. I still have another hour that I paid for, but I will just have to let that go, and take my computer in to the Geek Squad at Best Buy.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$99
Response from Community PC LLC
Hi (member name removed): I'm not sure how you got the feeling that I couldn't help you. I thought we had a good session and that I left no questions for you. While it is true that I have less experience with MAC than with PC's I am not what you could call inexperienced at all. I have also just hired a tech person who has an Apple certification, so if nothing else I could have him contact you as well. Sorry you didn't have the experience you wanted.
Bette H.
04/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Dave was very knowledgeable and fixed all of my concerns in connection with my Lenovo laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Community PC LLC
Thanks [removed member name]: Your list seemed long at first. I'm so glad we got through it all before your pre-paid time was up. We always take as little time as possible so as to save the client's money, but this one was perfect to the minute! I look forward to helping again in the future if you need it.
Sherry D.
12/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: Fixed my computer problems and is now providing a monthly "defense" service to keep my computer virus/malware free. Very good!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Community PC LLC
Thanks (removed member name). Well you certainly did have an unusual problem didn't you? It stretched my brain a bit but we solved it in the long run. Thanks for the opportunity to help.
Steven P.
10/2013
4.0
computer repair
 + -1 more
He was helpful, reasonably priced, conscientious. I would hire him again. There were a couple of things that weren't quite right, so he came over right away and fixed them with no hassle.
Description of Work: Cleaned up computer viruses and reinstalled programs.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mike F.
09/2013
5.0
computer repair
 + -1 more
Overall excellent. I rated all areas an A, with Quality rated a B. Dave forgot to load the Window updates after the repair, resulting in another work day. Overall it wasn't a major issue & I will use Community PC again.
Description of Work: Repaired computer, its was locking up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
karen A.
08/2013
5.0
computer repair
 + -1 more
Dave was able to come to my home to set up my computer and network within a day or two of calling him. Setup was done to my satisfaction and the computer is working great. Dave is very friendly and punctual. I would not hesitate to call him again.
Description of Work: Computer setup and network setup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ruth K.
07/2013
5.0
computer repair
 + -1 more
The provider was professional. He was on time. He did everything I asked and was willing to explain what he was doing. I will use Community P.C. again.
Description of Work: The provider gave me a new blank page for my copy of WORD. The other thing he was able to do was to give me a "graph" on the status of my ink level for my printer. I didn't have that before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Kent W.
05/2013
4.0
computer repair
 + -1 more
He was extremely helpful and willing to do just about anything except make the 45-minute drive. Because I live out in the middle of nowhere. I was able to meet him in Madison and he was able to take care of it.
Description of Work: Community PC diagnosed some computer problems that I was having and got me in touch with the right people to recover the hard drive data.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Annette P.
03/2013
5.0
computer repair
 + -1 more
Dave was very responsive to my phone call. He quickly identified the part that I would need. I purchased the part from Amazon. When it came in an appointment for Dave to come out to my mom and complete the replacement was schedule within a few days, he was very willing to fit my schedule. The repair took almost exactly the quoted time - 1 hour. I would use Community PC again for any computer repair needs.
Description of Work: This was a screen replacement for my laptop, I had dropped it and the screen broke.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Michelle S.
03/2013
5.0
computer repair
 + -1 more
The experience was great, my computer is fixed and I would highly recomend Community PC for any computer issues.
Description of Work: My computer was severely broken!! Could not access any email accounts, it had basically stopped doing anything. Dave came in and took my CPU with him and promised it by Monday and when I got it back it was great it had never ran as good as it did now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Janice L.
04/2012
5.0
computer repair
 + -1 more
Their professionalism was very good. I had an appointment and they were very punctual.
Description of Work: I used Community PC two months ago for basic computer repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marni F.
03/2012
5.0
computer repair
 + -1 more
Dave read a report I submitted earlier this year and called my husband to give him another chance. He came out to the house and ended up taking the computer tower with him to remove and re-load all our programs. He returned it 2 days later and it now works noticeably faster. We appreciate his persistence. The charge was for the 2 trips and the time he took to once more clean up the computer. We felt it was a fair price. The computer is several years old.
Description of Work: Reload a desktop computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Marni F.
02/2012
4.0
computer repair
 + -1 more
We have an older desktop that was running very slowly and he came to take the tower and clean it up. He was initially dealing with my husband who is computer challenged and was very patient. When he returned the tower, he ran some programs and had to leave before they finished running and they did not complete, so he came back again to complete the process.He saved our settings while scrubbing and installed them back on the computer, but in a buried location and I had to call him to find it. The computer did not run any better after this. He suggested that since the computer had only 500+mb memory that we needed to have more memory installed and found us an online service to order it from. When we received it, he returned to install it. Unfortunately, the computer still runs slowly. I'd use him again because we live out in the country and he was very good to come out to our house in a timely manner.
Description of Work: Cleanup a desktop computer. Install more memory.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott W.
02/2012
5.0
computer repair
 + -1 more
I contacted Dave St. Amant at Community PC to do virus removal on my desktop computer. I reached him right away and he was by within a day to pick up the computer to take back to his shop to work on reformatting the hard drive. He got it back to me in a timely fashion, explained everything well and the computer has worked great since. He was good about following up with me afterwards when I had a couple of questions. He did everything he promised.
Description of Work: Virus removal from a desktop PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Sara M.
01/2012
5.0
computer repair
 + -1 more
The service was excellent. He called the same day I emailed him and came to pick it up that afternoon. He called me a couple different times that same night as he started to work on it to make sure I was ok with what he was doing. He got the work done very quickly (had it done within a couple days, and that was over New Year's weekend). He had a 15% off coupon for virus removal, which he told me he would use if he was able to fix the virus, otherwise he quoted me $90 to completely wipe clean my laptop and reload all the data, which he told me he wouldn't exceed even if the work turned out to be more than expected. As he thought, he wasn't able to fix the virus but he only charged me the $90 that I was quoted, he had reloaded all of my data, and made sure that my laptop was reconnected to my wireless and printer before leaving after he dropped off the laptop. He was very friendly and professional, and incredibly easy to work with.
Description of Work: My laptop had a really bad virus; Dave had to completely wipe clean my computer and reload everything. He first saved all my data, scanned it for viruses, then loaded it all back onto the laptop once it had been wiped clean. He also reloaded my programs like Microsoft Office and Adobe. He also made sure that my computer was reconnected to my wireless and my printer when he dropped it off before leaving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
CHARLES H.
11/2011
5.0
computer repair
 + -1 more
It went great--it has been three months and there has been no recurrance of the problem. I couldn't be more please with the outcome, the service or the price, especially considering how unusual the problem turned out to be.
Description of Work: After purchasing a new desktop, new Microsoft Office softwear and a new 3 computer security package, we ended up with a recurring email problem that was not solved after a number of chats with Microsoft, our service provider and the computer manufacturer. Dave stopped by within days of my call to him (well within a timeframe acceptable to me) and managed to solve the problem, although it was one so odd that he had not previously experienced anything similar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Christopher S.
08/2011
5.0
computer repair
 + -1 more
I called Community PC as I was having difficulties starting on of my business computers. I own a Hospital Coding and Reimbursement company and run it from my home office. I have a network of 5-6 computers, printers, scanners, etc. Dave has worked on my system multiple times. I have called him in times of complete anxiety and panic related to some computer problem and meeting a client deadline, and he has always made time to accomodate my needs. This has included "off hours" assistance over the phone, and at my office. The work I do is confidential, and after signing the confidentiality statement I have never had any concerns regarding the security and safety of having Community PC work on my systems. Dave is friendly, able to expain what the issue's are, and how he remedied them. I have limited knowledge of certain aspects of computers and related equipment, and Dave has always been able to take my vague descriptions of the problems and issue's, and figure out what was causing them. I feel comfortable with Dave working in my office, he is personable, and friendly, and gets the job done. Dave has done everything from basic applications to setting up my complete system. Overall, I would highly recommend Community PC for anyone looking for assistance with their computer systems.
Description of Work: Community PC - Dave has done everything from loading applications, to setting up my complete network/home office system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mary Ellen H.
05/2011
3.0
computer repair
 + -1 more
He tried to install a Bose stereo system but it did not work well.
Description of Work: Not computer related work. He attempted to install a Bose stereo system into our digital TV system but it did not work well.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$65
Response from Community PC LLC
As stated, they had asked me to come over to look at a computer and when I got there it was suddenly a Bose surround system they needed work on. They indicated it had not worked at all since the 1990's. I told them several times that I did not normally work on such things but I could look at the manual and see what I could do. They agreed to this arrangement and within an hour I had it working to where they could use two different remote controls. One for the TV and the Bose control to adjust the volume. Although they said this was not what they were optimally looking for they indicated they were happy that it at least worked. Seeing this review from them is the first indication I have had that they were not happy with my work. Had they contacted me I would have been happy to give it another try. Strangely enough, I have told this story to many of my other customers as an example of how I'll go the extra mile for them. To discover now that they were not happy is very surprising to me.
CATHY T.
09/2010
5.0
computer repair
 + -1 more
Dave did an excellent job. He tracked down the necessary part, which required a fair amount of research and a number of phone calls, and he found the part at the best price. Dave comes to one's home to do the repair, which minimizes the amount of time one is without a computer. He is thorough, friendly, and professional. It was a pleasure working with him, and I will turn to him for future computer repairs and perhaps also for help with software, programming, and web development.
Description of Work: Repaired laptop: Wire between monitor (lid) and laptop proper was broken, preventing me from seeing anything on the monitor. Dave found and ordered a replacement and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
mike M.
06/2009
5.0
computer repair
 + -1 more
When Dave repaired our computers (his initial visit) he upgraded two units with more RAM, replaced a broken video card and did a format / restore procedure on a third machine. We also thought one of our printers needed replacement, but Dave repaired it and we are still using it to this day. But, it was the format / restore that impressed us the most. He explained that due to the time needed for the task he would have to take the computer to his shop and return it later. He was able to have it back in our office in just over 24 hours! He made sure our data was saved and that we had all the security updates, service packs and bug fixes from Microsoft installed. Then he re-installed all the software needed for the business and returned our data to it's original location. There was very little adjustment necessary on our part to become productive with that machine once he delivered it. He did all this for a price comparable to the lower priced shops in town and in less time. I'm certain the other shops in town would not have ensured we had all the Microsoft updates either. Dave is always cheerful when he arrives, honest about the work needed and very considerate of our financial concerns. When we hired him to do the development of our new web site he provided us with three options and prices. Together we were able to agree on a plan of action that met our business and financial needs.
Description of Work: We started using Dr. Dave's services aprox. 2 years ago and he has performed a myriad of services for us. We first used him when we needed repair work done on several computers at our shop and one at our home. He so impressed us that we have since hired him to develop a data backup procedure for the company, re-design and develop our web site, and help us with our Internet marketing strategy. His help with our web site and with marketing has turned us from doing most of our business by FAX machine to almost all of it being done via the Internet. It has made the job of ordering and re-ordering much easier for our customers and is allowing us to expand our customer base a great deal.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Website Design & Development,
Phone Repair,
Camcorder Repair,
VCR Repair,
TV Repair
FAQ
Community PC LLC is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Community PC LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Community PC LLC does not offer free project estimates.
Yes, Community PC LLC offers eco-friendly accreditations.
No, Community PC LLC does not offer a senior discount.
No, Community PC LLC does not offer emergency services.
Yes, Community PC LLC offers warranties.
Community PC LLC offers the following services: Hardware Repairs, Recover Lost Data, Internet Security, Networking, Format & Reload, Os Upgrade & Reinstall, Printer Installation & Configuration, Digital Imaging, Software Issues, Training, Monthly remote checkups