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Community PC LLC

Computer Repair, Computer Training, Website Design & Development,

About us

Community PC is an onsite and remote computer repair service offering the home user and small business owner the same level of professional and affordable care bit businesses have long been accustomed to. We offer the full range of hardware / software / networking services for PC, Mac, Android and iOS devices. Our remote repair and maintenance services are second to none and the connection uses the same level of security as ATM's do. If your device can connect to the internet, we can work on it remotely. Our monthly checkups are very popular. For as little as $167 a year you can have a trained and trusted technician connect remotely once a month. He will run secondary scans for viruses and malware, check log files for errors and do all OS updates as well as for major Microsoft, Adobe, and Oracle software. He will also check for disk fragmentation which can slow a computer down and take corrective action. We also provide a range of services designed especially for seniors and the disabled who have problems using modern tech, but still want to connect with the world around them. These include training sessions, easy to use hardware and software, and even a computerless email system for those who find any kind of computer too much to handle.

Business highlights

18 years of trusted experience

Services we offer

Hardware Repairs, Recover Lost Data, Internet Security, Networking, Format & Reload, Os Upgrade & Reinstall, Printer Installation & Configuration, Digital Imaging, Software Issues, Training, Monthly remote checkups

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
6%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 54 reviews

Colleen S.
07/2018
5.0
computer repair
  + -1 more
EXCELLENT I could not have asked for more. Dave is excellent! I am an older person and am very leery about IT issue, bottom line trust was a real issue. Those fears were allied with Dave. His responsiveness, professionalism and knowledge are unsurpassed. He goes above and beyond to not only fix problems but also keeps you updated should it take time to remedy the problem. I could not ask for a better IT guy. Am definitely going to do business with him on a continuing basis.
Description of Work: Laptop slow to power up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie B.
05/2018
5.0
computer repair, computer training
  + 0 more
The service is good and I have used them regularly ever since.
Description of Work: $99 for 2 Hours of Holiday On-Site Computer Training, Repair, or Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
05/2017
5.0
computer repair
  + -1 more
The part was delayed and Dave kept me posted and worked to resolve the problem. He did a great job on the repair. Computer is running smoothly and quietly. He went out of his way to be fair with billing. I would recommend him and certainly call him with any future computer issues.
Description of Work: I called Dave because my computer was making a very loud noise while running. Dave quickly diagnosed the problem and ordered the replacement part for my computer. He recognized the urgency of my concern since I use my computer for business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Community PC LLC
Thanks [Member Name Removed]. You had said all this to me before, but it's great to see it on Angie's List.

Kathy H.
02/2017
4.0
computer repair
  + -1 more
He has a good way of explaining things to folks who are not tech savvy. He was not able to resolve my issue; however, this was not is fault, it was an issue with my internet service provider.
Description of Work: Repair work on my computer

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMIT M.
10/2016
5.0
computer repair
  + -1 more
The individual from Community PC that I worked with was a thorough professional, totally committed and persistent (well beyond the time I had paid for) to curing all ailments of my LT - and it had quite a few, courtesy the 'free W10 upgrade'. It had to be restored back to W7, the hard disk was wasted, the various HW and SW drivers were wasted, Office 2010 Professional had to be reinstalled, 2 of the USB ports would not work - to name a few. This gentleman kept at it relentlessly and tenaciously till all issues got resolved, including the 2 out-of-commission USB ports. I am very pleased by their professionalism and dedication. On a scale of 1 - 5 stars, I will happily give a 6!!
Description of Work: My HP Laptop, running perfectly on Windows 7 (aka, workhorse) died before Christmas last year when in a momentary laps of reasoning - I clicked on 'free upgrade to Windows 10'. Neither Microsoft nor HP helped me fix it - other than pointing fingers at each other. I need a pro to resolve this either which ways - successfully install W10 or roll back to W7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne G.
10/2016
5.0
computer repair
  + -1 more
As usual it went good. I've been dealing with Community PC for several years now and I have never had any complaints. He's polite and prompt and really knows what he's doing. For some reason my internet and my email wouldn't do anything. But everybody said I was still connected. Dave was able to connect to my computer from his shop and fixed the problem. Apparently I had some malware and several old versions of AOL installed and nothing would work. It took about two hours, but I just did my chores while he worked so it was painless.
Description of Work: I couldn't do anything on the internet or email.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Linda B.
09/2016
5.0
computer repair
  + -1 more
It has always gone extremely well. All calls are answered almost immediately and service calls that have been needed in home have always been arranged at convenient times for us. Any problems we have had with our computer have always been well taken care of by this service and in that we have a fairly old computer system that says a lot for Community PC LLC. Never has this service not been able to fix a problem we have had!
Description of Work: Community PC LLC provides a monthly service update and cleaning as well as phone consultations for the yearly fee. We have also used the service for installation of new equipment for an additional fee. We have used Community PC LLC for over five years and have recommended this service to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann S.
08/2015
5.0
computer repair
  + -1 more
He showed up promptly. He took my pc after doing some tests and returned it within a week as good as new.
Description of Work: fixed my pc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Response from Community PC LLC
Thanks [removed member's name]... I'm so glad everything is going well. I need to get in touch with you soon to schedule your monthly remote checkups. Talk to you then... Dave

Anne D.
07/2015
5.0
computer repair
  + -1 more
Excellent and honest service and very informative. Such a good value I signed up for monthly remote maintenance.
Description of Work: Tune up and updates to improve overall function of laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Community PC LLC
Thanks [Member name removed]. I feel like I have a new friend.

Mona N.
06/2015
5.0
computer repair
  + -1 more
My computer was extremely slow, so I purchased the 2 hours computer service for $99. After changing the configuration to make it more efficient and checking for viruses, Dave recommended fully reconfiguring the computer for an extra $60. I accepted and he took it to his house to complete the work. When he returned, my computer was like new, and super efficient! I am very satisfied with the work performed and with Dave's professionalism. He listened to my concerns, tried to understand how I used my computer, and gave me advices based on my needs. I will definitely use his services again and strongly recommend him!
Description of Work: Fully reconfigured my computer and re-installed Windows and several software such as MS Office and others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kirsten H.
05/2015
5.0
computer repair
  + -1 more
Dave made an additional trip to get my devices (printer, wireless connection, hard drive) communicating with each other. I appreciated the extra effort.
Description of Work: Reformatted computer and worked on connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$226.75

Response from Community PC LLC
Thanks, [Member Name Removed]. I'm happy we finally got everything working all at once. An extra trip is no problem if that's what it takes. Enjoy your working technology... for a change.

Myrna W.
03/2015
3.0
computer repair
  + -1 more
I had an Apple computer and I felt the technician was more versed with a PC. I felt some of my questions did not get answered.
Description of Work: I purchased a Big Deal for $59 for One Hour of On-Site PC Repair or Tune-Up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Response from Community PC LLC
I'm sorry you didn't get some of your questions answered. I'll give you a call and see what we can arrange.

THOMAS R.
03/2015
5.0
computer repair
  + -1 more
The individual was a nice guy; I liked him. The only problem was that it didn’t eliminate my problems. The work turned out okay, but the problem that existed continued to exist. It's probably my fault; I haven't called him back. He said that I should call him back if the problem still exists. My interaction was good.
Description of Work: They did PC tune-up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Community PC LLC
Hi [removed members name]: I'll call you tomorrow to set up a time for me to come back out. I'm sorry we didn't get the problem fixed, but we'll certainly look again at no charge to you. Dave

Louise B J.
02/2015
5.0
computer repair
  + -1 more
Everything went well and I would definitely use him again and he has my recommendation.
Description of Work: He cleaned up all the problems on our computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Community PC LLC
Thanks [removed member name]. It's been a real pleasure working with you and your husband over the past year or so. The best part of what I do is meeting people like you.

Robert N.
02/2015
5.0
computer repair
  + -1 more
The problem was solved rather quickly. Dave showed me what had gone wrong and how I could avoid having it happen in the future. He walked me through the process and only after I assured him that I could handle it from there, he left. After he was gone, I did what he had told me only to find that yet another problem, which we both thought had been fixed, resurfaced. I called and he accessed my computer remotely, spending a good bit of time in the process. This was eventually solved - a small startup command was duplicated somehow which caused the computer to freeze up at startup. Despite the additional time spent, he didn't charge me anything for his time. This was true customer service and a demonstates a real committment to satisfaction. I would highly recommend Dave to anyone with any type of computer malfunction. His positive ratings on Angie's List, where I found him to begin with, are well-deserved.
Description of Work: Dave fixed a problem I was having with my computer after reinstalling a copy of windows. All drivers were not being recognized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Community PC LLC
Thanks [Member name removed]. It was good to meet you. I hope we can be of service to you in the future.

Trish M.
02/2015
5.0
computer repair
  + -1 more
It was fine and that was my first time. I got a discount anyway and he was able to do what he was supposed to do. I think he seems to know what he was doing and was able to help me solve the problem so I think we may do it again. He didn't come actually to our house. There's nothing unprofessional about it.
Description of Work: They cleaned out some malware that got in in there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Joseph L.
01/2015
5.0
computer repair
  + -1 more
The service turned out fine. The actual service was probably 10 days after I purchased the Big Deal because it had to be ordered first. The cost was quite a bit more than the $59 Big Deal purchase price. The Big Deal was just part of the purchase. It was quite an extensive installation. For time, materials, and software, I believe my whole bill came up to approximately $425. The technician was a very personable individual and highly skilled.
Description of Work: I purchased a Big Deal for Community PC, LLC. We upgraded the operating system to Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Community PC LLC
Thanks. I really enjoyed working with you and I hope you'll call me again if you have more issues.

George P.
12/2014
5.0
computer repair
  + -1 more
Worked well.Intend to call back to 1. Set up home network and 2. Set up 4 desktops on network.
Description of Work: Refreshed 7 laptop computers in 2 visits ($118 total.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from Community PC LLC
Thanks [member]. I'm glad we got all four of your computers are humming along now.

Diann K.
09/2014
5.0
computer repair
  + -1 more
Dave contacted me within hours of purchasing his Big Deal and set up an appointment to come 2 days later. He arrived on time and started work right away. I was able to sit right there watching him, asking him questions, and showing him what problems I was having. He recognized the issues right away, knew what was going on, and downloaded a program to help with spam. I was most impressed with the fact that he actually spoke in a way I could understand. The time took only a little more than one hour, so I didn't have to pay more than the Big Deal price. He was thorough and professional. I will use him again.
Description of Work: Looked for viruses and malware, checked e-mail problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Community PC LLC
Thanks [member name removed]. I hope everything is working well now. I know how awful it is when a new machine breaks.

Mary H.
08/2014
5.0
computer repair
  + -1 more
He emailed me to set up an appointment at my convenience and showed up right on time. Was very professional and followed up with a few questions after he left. I'd definitely recommend him and will use him again myself.
Description of Work: Removed items from my computer that made it run much faster, set up my two email accounts to run through a third account, showed me how to remove programs, and much more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from Community PC LLC
Thanks (Member Name Removed). I enjoyed meeting you and working on your computer. It always makes me smile when I can truly help.

Marcia R.
06/2014
5.0
computer repair
  + -1 more
We would recommend Dave for solving computer problems. He did a nice job of explaining the need for changes on our computer. His timetable for solving our computer problems and getting us up and running was very good.
Description of Work: Dave came to our house, diagnosed the reason our computer crashed, removed Windows8, installed Windows7, added new spyware, and answered other computers questions that we had. He, also, answered our phone questions after the work was completed and our computer was up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Community PC LLC
Thanks (Member Name Removed). I actually ran into another identical computer to yours with exactly the same problem. So don't feel bad. Windows 8 just doesn't seem to work very well on that machine.

Randall L.
06/2014
5.0
computer repair
  + -1 more
Purchased $49 in-home pc tune up ... but actually needed advice from someone knowledgeable about installing Cat6 ethernet cable, switches and wireless in the basement we are renovating. Dave from Community PC came out to the house and was happy to explain to me precisely what hardware I needed. Super cool and guy with a lot of practical knowledge. After the hour was up he said he'd give me an extra half-hour follow-up for free since it ended up just being a consult and not a tune-up. A few weeks later I had some follow-up questions, which I sent to him in an email. He provided a very useful and detailed response. Will definitely use his company's services if needed in the future.
Description of Work: Consulting on install of Cat6 ethernet in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Robert C.
05/2014
4.0
computer repair
  + -1 more
He was able to come out to my home for the appointment within a few days of purchasing the deal. He spent about forty-five minutes with me and provided me with the advice that I was looking for. I think that it turned out very well.
Description of Work: I purchased a Big Deal for one hour of on-site PC repair or tune-up. I asked him what the options he might recommend on updating my current system and software were.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Louise B J.
04/2014
5.0
computer repair
  + -1 more
There were a number of problems, including an external hard drive with a bad 'block,' plus a backlog of uninstalled updates. But the critical one seemed to implicate the automatic backups to Google Drive. Dave disabled those and put us back on Carbonite for backups. Dave was on time for both house calls. He is very professional, knows his business, and explained everything as he went. He is very easygoing and was a pleasure to work with.
Description of Work: Our PC had become impossibly slow, making it all but unusable. Dave made two visits of an hour each, and by the end of the second hour had solved the multiple problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Martha F.
03/2014
5.0
computer repair
  + -1 more
It went slowly - but that's because the PC was VERY slow and initially not Internet connected, the peripherals were old and needed to be set up with old software, and he had to fix additional issues as they appeared. I would have had to replace the PC, printer and scanner if he hadn't done all this. (Very helpful and nice about my ignorance....)
Description of Work: For an old, rarely used and very slow desktop Dell for which there was initially no Internet connection, he set up the connection, checked two printers and set up the one that's actually working, installed an even older scanner, cleaned up my hard drive and installed virus protection, and installed a lot more RAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2
    • 3

Contact information

PO Box 259934, Madison, WI 53725

http://www.commpc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Website Design & Development,
Phone Repair,
Camcorder Repair,
VCR Repair,
TV Repair

FAQ

Community PC LLC is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Community PC LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Community PC LLC does not offer free project estimates.
Yes, Community PC LLC offers eco-friendly accreditations.
No, Community PC LLC does not offer a senior discount.
No, Community PC LLC does not offer emergency services.
Yes, Community PC LLC offers warranties.
Community PC LLC offers the following services: Hardware Repairs, Recover Lost Data, Internet Security, Networking, Format & Reload, Os Upgrade & Reinstall, Printer Installation & Configuration, Digital Imaging, Software Issues, Training, Monthly remote checkups

Contact information

PO Box 259934, Madison, WI 53725

http://www.commpc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM