Master Services, Inc.

heating & cooling contractor, well, dryer vent cleaning service,

About us

Master Services Inc. has been in business since 1990 serving Walworth, Jefferson, Kenosha, Racine, Waukesha counties with ELITE Plumbing, Heating, Air Conditioning and Indoor Air Quality service. We pride ourselves with our 100% money back guarantee. We are only 1 in 4 companies in Wisconsin that are certified to wear the Technician Seal of Safety patch. This means you can trust that each one of our technicians are drug tested, background checked and professionally trained. We have one of our office staff answering the phone 24 hours a day 7 days a week." We Think You're Kind of a Big Deal"

Business highlights

35 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 51-75 of 229 reviews

Steve N.
03/2022
5.0
Quick, clean on time, polite and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff O.
03/2022
5.0
Jack and his team were very professional. And completed the job on time and on budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Renee S.
01/2022
3.0
The Technician Could not work on my Dryer Vent, he seemed Unfamiliar with it, he Did not do anything. I was still Charged 100 Dollars.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0

$100

MARILYN W.
12/2021
5.0
Professional, started on time, cleaned up when finished, showed pictures to us while progressing through job. Air quality definitely improved from their work. Money well spent to breathe healthier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,150

Jim K.
12/2021
3.0
Charged over $1000 for installation of a filter available online for $150. Trainee duct cleaner did not fully clean as I had been told by a salesman. No response to these complaints when I contacted the company. Also, no manual except brief installation instructions were provided. No written guarantee although one was promised. Do not even knows the brand or manufacturer.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
1.0

$1,250

Bonnie P.
11/2021
3.0
Prompt response when I called to have my furnace cleaned. They stated $2000 in repairs should be done. We thought we might replace the furnace instead. We got a second opinion and felt their prices were too high.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5


John B.
11/2021
5.0
pricy but the work was great

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$1,300

duke l.
11/2021
5.0
We had Danny C. very polite. takes his time checking in detail. Will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
09/2021
4.5
Dan is the man. Polite, knowledgeable, professional and a nice person as well.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

ELIZABETH P.
09/2021
5.0
It was a very pleasant experience. All aspects of the project was explained in detail & Jack S was very easy to work with & was very professional. This project was to install 2 mini split air conditioner units & the job done very well & was completed on schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael T.
09/2021
5.0
Prompt, informative and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim S.
08/2021
4.0
I am a Member of their services. They have been my servicer for over 3 years now. Veteran owned too.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

James S.
08/2021
4.0
I am a member. That speaks volumes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Debora S.
08/2021
5.0
Nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan L.
07/2021
5.0
It was a pleasure to work with them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$1

Marlene P.
06/2021
5.0
They were wonderful and helpful to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

GEORGE N.
05/2021
4.0
fast service, friendly, clean.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dan S.
05/2021
5.0
They are the best, have went to them for years for all of my ac/heating/water heater/duct cleaning service needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
04/2021
5.0
Excellent craftsmen, through, left with everything. Courteous and information was explained throughly. We are very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
04/2021
4.5
I ordered some additional work for the future too.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dale M.
03/2021
5.0
Everyone has been great from start to finish. Very knowledgeable. Friendly and professional. Veteran owned. They spent a lot of time explaining everything that needed to be done and what the new boiler system will do and in the end game will save me money on my heating bills. I couldn't say enough good things about everyone I have dealt with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce P.
03/2021
5.0
Great job cleaned up when finished very friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,360

Edward S.
03/2021
5.0
As a contractor myself. I was impressed how profesional they where. on time and , and up to my stanards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly M.
03/2021
5.0
What a wonderful company â ¤ I had the best experience from start to finish!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Debbie J.
02/2021
5.0
DAN DOES AN EXCELLENT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$695

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1124391
Trade License Locale
WI
Trade License Expiration
11/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
air duct cleaner,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
Yes, Master Services, Inc. offers emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed