Master Services, Inc.

heating & cooling contractor, well, dryer vent cleaning service,

About us

Master Services Inc. has been in business since 1990 serving Walworth, Jefferson, Kenosha, Racine, Waukesha counties with ELITE Plumbing, Heating, Air Conditioning and Indoor Air Quality service. We pride ourselves with our 100% money back guarantee. We are only 1 in 4 companies in Wisconsin that are certified to wear the Technician Seal of Safety patch. This means you can trust that each one of our technicians are drug tested, background checked and professionally trained. We have one of our office staff answering the phone 24 hours a day 7 days a week." We Think You're Kind of a Big Deal"

Business highlights

35 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 26-50 of 229 reviews

Lorraine M.
02/2024
5.0
Quick response and friendly, helpful, capable service person. Would call them again for gas line services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff F.
01/2024
5.0
Our house was left clean and we noticed the difference right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william G.
12/2023
5.0
The service was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Amy W.
12/2023
1.0
Extremely over priced. Refused to give an itemized bill. Way out of line in prices. Would not give a labor charge. Insisted on a huge blanket charge. Would not give itemized bill. Insisted on a permit that was not legitimate. Terrible service. Overcharged service. I would not recommend them. Wanted to be paid before he even looked at the problem. They deserve no star at all for the service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$1,800

Lance R.
11/2023
4.0
Pro missed a small area. But over all good job

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn N.
10/2023
5.0
Expert workmanship, very polite and professional. Very satisfied with service. Price seems high, but quality workmanship!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brian S.
09/2023
5.0
Fast, clean service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy W.
08/2023
4.5
Came day of heavy rain when others couldnâ t

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Gloria K.
08/2023
5.0
They got the water heater installed same day I called them

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$2,800

Sharon R.
07/2023
5.0
Cleaned the dryer vent. Was very thorough, prompt, and cleaned up after well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robyn M.
07/2023
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$560

Sue F.
06/2023
4.5
Courteous and efficent

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$650

John C.
06/2023
5.0
Courteous, clean, respectful No unanswered questions

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$396

Rick B.
05/2023
5.0
I Nelieve they Will be On Time for Appointment

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John B.
05/2023
5.0
They did a great job putting in a new sump pump for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
04/2023
5.0
Fast and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Mary K.
04/2023
5.0
Professional, all staff are extremely courteous, they listen, and they are accommodating in scheduling. We hired them. Fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Gerald H.
04/2023
5.0
ALL PPL WERE VERY PROFESSIONAL A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie A.
04/2023
5.0
Everyone we spoke with from the office staff, the sales rep and the installation crew were all very professional, friendly and efficient. They found a few issues during the job but took care of everything with ease. Cleaned up the area when completed and explained the new system. Price quoted is what we paid. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria M.
02/2023
5.0
Morgan was our tech.. was a pleasure working with him very friendly and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jimmy M.
01/2023
4.0
job done and seem to be work

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


James S.
11/2022
5.0
The Techs name was Juan, seemed knowledgable & concerned about doing a good job. Would definetly call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindi D.
08/2022
4.0
They were prompt and professional

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$980

Amy W.
07/2022
5.0
Amazing team from customer service to technicians. I would definitely give these guys a shout!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kaitlyn S.
07/2022
5.0
Jack was extremely helpful in explaining the whole process for our AC replacement and the technicians were awesome during the install. Our AC went out during the first heatwave of the year. We had a quote from another company that gave us the whole, "we'll give you a call back tomorrow to set up the install" after telling us that we needed a new AC and still haven't heard back, BUT I'm so glad we didn't hear back from the other company as there were other red flags that I overlooked during a time of panic. Master Services provided great communication from my first phone call to them until the job was completed. A major reason that I knew I didn't want to even bother calling another company for an additional quote is because I felt that the customer service received from this company was well worth the money spent. Replacing something like an AC feels scary as a first time homeowner, but Jack was very thorough in explaining the costs, information about the AC unit, and what to expect during the install. The technicians were very courteous and worked really hard while they were at my home. Overall, a pleasant experience and I will definitely be utilizing their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1124391
Trade License Locale
WI
Trade License Expiration
11/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
air duct cleaner,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
Yes, Master Services, Inc. offers emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed