Master Services, Inc.

I am pleased with the work done. Each person I had contact with was friendly and efficient. I would recommend them.

This service was great, Dan the technician was most helpful, I am sure that we could have got a lesser price, but the security of knowing things will be taken care of in the future is a small price to pay. I would recommend them to anyone. Dan replaced a septic pump that went out, and I want to make sure this never happens again.

Dan, the technician, was very informative and was very clear on what he was going to do and how much it was going to cost. I would definitely recommend their service

Great availability & service. I also liked the comprehensive nature of their service offering.

They did a wonderful job but I was told that I way over paid by people I work with. This was the first time I had to do it so lesson learned.

Great

Very professional, courteous and efficient!

Dan was very helpful, very professional and fixed our problem to our satisfaction.

This was a furnace/AC replace/install. Both technicians were polite and professional. One installed the units and the other cleaned the ducts. Both BIG jobs. They were very thorough.

Great Service the toilet leak was repaired (the gaskets were all replaced). The technician was friendly and professional.

great job

Master Services has been a pleasure to deal with. The job is always done right.

Excellent and timely service. Very considerate and respectful - technician put on booties to avoid tracking dirt into my home. Excellent customer service. Friendly with high quality work.

We had a pipe leaking in our basement under our half-bathroom toilet. Our professional, Ed, came and assessed it right away needing a new wax seal. He was done in 10 minutes and completely stopped the leak. He showed me their standardized pay scale, and replacing the wax seal cost $299. Doing some quick research online, that price is on the higher side. However, Ed did a great job of explaining everything and even answered a question able the flapper in the half-bathroom toilet. I have limited experience with other plumbers, but working with Ed and the necessity of fixing the pipe made paying a little extra worth it.

On time, stayed for hours, and did an excellent job. Highly recommend for your plumbing work.

Installation team was great. Very professional hard workers. Arrived on time and work was done in the time estimated, give or take a half hour or so.

I really liked the guy. They have high standards with customer service however he had to come back because of a gas leak. He said he had tested but when we turned on gas for firepit, house filled with gas. Had to air out for hours. Guy blamed it on landscaper who put the tube through the wall. In my eyes the Plumber was responsible to make sure that the gas line was safely hooked up so didn't like the finger pointing. He did beautiful piping job. Was going to have refer plumbed for water and asked with the revisit if he could do it then. The message didn't get through to him so he only arrived to do redo of gas line. I really do like him and realize that things happen. I would rehire.

Really, really expensive just for labor and that's all I needed them for. Install a shower trim kit $231.00 install a pop up sink drain $149.00 install a shower drain trap $223.00. I had all the parts and supplies all I wanted was to finish out the project. And then to charge a $99.00 trip charge too. I have other work but I will do it myself now to broke to hire anyone else. I guess that's what DIY part of learning is all about. The other work couldn't be done because it was to late in the day, even though I told them what I all wanted in the interview I was scheduled for the afternoon.

Katie and Amber in Customer Service were very friendly and helpful in scheduling a FREE safety inspection for my water heater. Katie called twice to let me know exactly when Eric Nowak the Tech would arrive, even emailed his photo! Eric was also very friendly and helpful - he dismantled the burner assembly, cleaned the thermocouple and soon had the water heater running again!

Everyone was knowledgeable, explained my heating and cooling system to me, and were courteous!!! Would recommend to anyone!

The office gal was pleasant and efficient. Jack was punctual, professional, competent and informative. He had my system up and running within a half-hour - making sure I understood what he was doing (and why) every step of the way.