Master Services, Inc.

heating & cooling contractor, well, dryer vent cleaning service,

About us

Master Services Inc. has been in business since 1990 serving Walworth, Jefferson, Kenosha, Racine, Waukesha counties with ELITE Plumbing, Heating, Air Conditioning and Indoor Air Quality service. We pride ourselves with our 100% money back guarantee. We are only 1 in 4 companies in Wisconsin that are certified to wear the Technician Seal of Safety patch. This means you can trust that each one of our technicians are drug tested, background checked and professionally trained. We have one of our office staff answering the phone 24 hours a day 7 days a week." We Think You're Kind of a Big Deal"

Business highlights

35 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 101-125 of 229 reviews

PAUL K.
05/2020
5.0
He took the time to understand what noise I was hearing from the pipes, then found the problem and fixed it. Excellent service. Also replaces a toilet tank flush valve with a quiet great quality one. Very satisfied. Would call them back for other projects if anything else comes up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry V.
05/2020
4.0
They were one of the few HVAC companies responding at this time of the virus. The only reason I would not use them again is that I'm basically out of their area and I would like to find a closer company for the future. They did have to order a board for my furnace, then only to discover after they installed it that the gas controller was also defective so the initial investigation didn't reveal this? Both Thomas and Devonte came out putting on gloves and shoe protectors while I wore my mask, they explained all that they were doing and offerred other information for possible future improvements to my system for reduction of my allergies. Cost was a little up there and luckily the parts were still under warranty.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$500

Wendy M.
04/2020
2.5
The workman kept suggesting more services needed until I just said no. I had to call him back because he forgot to turn the furnace back on. That was unacceptable.

Rating CategoryRating out of 5
quality
1.5
value
2.5
responsiveness
4.0

Yes, I recommend this pro

donna h.
04/2020
5.0
Office people were so nice and friendly. Service and sales were fantastic!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Colleen K.
04/2020
5.0
Trustworthy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael B.
04/2020
4.0
The quality of the work done was very good. The price seemed a bit high,

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$256

Cynthia S.
03/2020
5.0
Very happy with service.This man gave me much useful information on future thing I need to get done.Very nice personality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter H.
03/2020
5.0
On time and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mari D.
03/2020
5.0
Excellent service with my family's safety in mind!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve F.
03/2020
5.0
They did a great job at a decent price. Didn't try to upsell me on this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JoAnn T.
02/2020
5.0
The guys were very polite and did a great job watching how they handled their equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
01/2020
5.0
They are usually on time and call ahead to let you know the ETA. each technician has their own truck with supplies and their new on the truck

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick F.
01/2020
5.0
They did it fast and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Valerie P.
01/2020
5.0
Ed showed up on time and fixed our problem. He explained in detail what went wrong. Very professional and and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve R.
12/2019
4.5
Thomas arrived promptly on Christmas Eve and between having to drive 2 hours to pick up a part and installing and testing, he was at our home for close to 7 hours. He was incredibly professional and did not mind me standing over him asking questions. He also worked with Carrier to persuade them to cover the part even though our warranty had expired. I can't say enough about him and Master Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

robert s.
11/2019
4.5
jury professional and a good price, did a great job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Linda F.
11/2019
5.0
eric did a great job explaned everything real well and a great job installing water heaTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
11/2019
4.5
very professional

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Bob P.
11/2019
5.0
On time, courteous, clearly explained what procedures they were performing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mari D.
11/2019
5.0
Put on booties. They never left one foot print!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

ted l.
11/2019
5.0
Provides winterizing for a summer only home

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
1124391
Trade License Locale
WI
Trade License Expiration
11/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
air duct cleaner,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
Yes, Master Services, Inc. offers emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed