Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Mark Wilkinson Appliance Repair

Appliance Repair, Plumbing

About us

Having worked in the appliance repair field as a technician for bigger companies for years, servicing all brands including high end and some commercial units, Viking, Bosch, Subzero & Wolf just to name a few, I got sick of how they would overcharge and under service. The customer service and just plain old caring went out the window. It was cramming as many calls in a day as they could to where as a tech, I didn't have the time to give the customer the attention and concern each deserved. So, I decided to give it a go on my own, got myself a work van, got bonded and insured and struggling at first, to say the least, but had the peace of mind being able to give that much needed time and attention to each customer and their unique situation, and not have to rush through jobs and brush people and their concerns off. I started my own business in June of 2010 and never looked back. It has been great, and I've met a lot of really nice people out in the field. I truly appreciate each and every customer who could have called that bigger company but chose to call me instead. With my only means of advertising being good old-fashioned word-of-mouth, my customers mean everything to me and it must show since I've managed to stay in business and support my family and our household all these years without advertising. After a few of my wonderful customers took it upon themselves to go on Angie's List and write reviews I finally decided to advertise with a company that I feel genuinely care about their customers the same way I care about mine.

Business highlights

9 years of trusted experience

Services we offer

Large Appliance Repair.

Amenities

Warranties
Yes

Photos of past projects

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-32 of 32 reviews

Carrie L.
04/2017
5.0
appliance repair
  + -1 more
Mark is pretty much a one-man show, so he seemed a little busy regarding setting up the appointment, but then everything was great. I'd texted him the details about our washer. He has a general idea of what the problem could be and brought a special part just in case. It turned out to be just what the washer needed. He was also contentious of price. Our washer is 10 years old and gets a LOT of use. The part it needed was only available used or for a ridiculous amount new. Apparently they're phasing out this model. He went with the used part, which worked perfectly, and guaranteed it for 90 days. During the service, he was polite, unobtrusive, funny, and patient with all my questions. He stayed until the washer had gone through a cycle, just to make sure. I would recommend him to anyone.
Description of Work: Repair a washing machine that leaked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

bonnie H.
04/2017
5.0
appliance repair
  + -1 more
After having to reschedule with Sears multiple times because they could not get someone here within my window of availability, I gave up and for the first time tried Angie's List. Mark called me back with an hour or two. Was super pleasant to talk to. Was able to get here the next morning. Did a fabulous job. When he realized it wasn't going to be as involved or needing all the parts as he first thought, he lowered the cost. Can't remember dealing with someone so honest. I will stay with Mark for all my repairs from now on.
Description of Work: front loader dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Elissa H.
12/2016
5.0
appliance repair
  + -1 more
Count us in with the customers who speak highly of Mark's work. The afternoon before Thanksgiving, he arrived on time and quickly identified the problem and explained the breakdown of new parts plus labor. It was reasonable as usual. However, our machine needed an uncommonly found part that Mark called around for and went out to pick up. We've called Mark three times previously. It's always a good experience, thanks to Mark's expertise and professionalism.
Description of Work: Clothes Dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary A.
11/2016
5.0
appliance repair
  + -1 more
Mark was terrific and diagnosed the problem with my dryer immediately and was able to fix it and it was working within 20 minutes. The price was great and service was amazing!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rachel H.
10/2016
5.0
appliance repair
  + -1 more
Awesome. He's knowledgable & honest. What more can you ask for?
Description of Work: Washer wouldn't spin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jay S.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer Repair. Had the correct part. Came in the time quoted. Quality work. Courteous and professional. Reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mark Wilkinson Appliance Repair
So happy you choose Mark Wilkinson Appliance Repair. We can't tell you how much we appreciate not only you choosing us but also taking the time to write a review. Our customers mean everything to us and we only exist because of you.

Lynn H.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Mark is always prompt and courteous. I always trust that he will tell me if a repair is not worth doing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mark Wilkinson Appliance Repair
It's customers like you that have kept us in business 7+ years and our customers matter and mean everything to us. We can't thank you enough for your business and this review.
    • 1
    • 2(current)

Contact information

4421 5th avenue, Kenosha, WI 53140


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing

FAQ

Mark Wilkinson Appliance Repair is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

No, Mark Wilkinson Appliance Repair does not offer free project estimates.
No, Mark Wilkinson Appliance Repair does not offer eco-friendly accreditations.
No, Mark Wilkinson Appliance Repair does not offer a senior discount.
No, Mark Wilkinson Appliance Repair does not offer emergency services.
Yes, Mark Wilkinson Appliance Repair offers warranties.
Mark Wilkinson Appliance Repair offers the following services: Large Appliance Repair.

Contact information

4421 5th avenue, Kenosha, WI 53140


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM