HARTLAND OVERHEAD DOOR INC

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Every thing was done promptly with explanations of needed services. My original problem had been the remotes. He explained that about 3 yrs ago the radio freguencies were changed for garage doors. He had to make a second service call to complete the job for which there was no additional charge.

I was very pleased with the quick response I received. Called at 7:30 am and Joe was here by 10:15am to make repairs. I told him when I called that I'd need a new keypad because the old one didn't work and he offered to try to fix the old one first. He ended up replacing it but I appreciated what he did. I will use this company again.

I was very happy with how up front they were about exactly what I was getting, when they would be able to come and the price. I would hire them again.

Excellent. They looked at my garage and recommended what door would best suit my needs. They installed it as soon as it came in. Everything was done fast and well. Great customer service from everyone I dealt with.

We called and left a message the first time. They did not call back. Several days later, my husband called again and got a real person. An appointment was set for early the next week (about 2 business days). The service person came within the allotted time. He even called about a quarter hour before arriving, so we would know that he was on his way. He checked our garage door opener and said that all it needed for the garage door to work was a part (a transformer), which he had. He oiled and adjusted the door and opener. The lights don't work on the opener, and he couldn't find what was causing that problem, but he said that our model was a good one. There was no pressure to buy a new opener. He was pleasant and professional.

The installed did a very good job. I didn't realize the garage needed to be cleared out for this. Since we were remodeling it was quite full. The installer moved all of these things out of the way. He also remounted my garage door openers properly (from my installation). I was extremely happy overall.

The guys at Hartland Overhead Door are extremely professional, prompt and nice to deal with. Great service, overall.

They have always been prompt and courteous. The prices have seemed fair, also. I would not hesitate to use them again. I see their truck around town (Hartland) so they must be popular.

Our springs broke on the main garage door. Called them on a Thursday morning and they were able to schedule an appointment for Friday afternoon. Technician came and provided excellent service. Recommended that we change the size of the springs to allow the door to work better, no pressure sales at all. Ended up taking his recommendation. Even lubricated and checked other garage door for no charge.

They did a good job and I would hire them again.

The whole experience with this company was excellent. Kathy, the office representative, was friendly and professional. We were able to set up a time that fit my schedule for the work to be completed. Chad, the service technician, was also friendly and professional and did an excellent job on the repair work. (It was nice to have a repairman come to the house that you were not afraid to let in.) He completed the work in less than an hour. He was also able to fix our remotes and the outside key pad, which we had difficulties with prior to this. We are very pleased with the results!! The garage door and opener work better than they ever have before.

I was quoted $197.00 over the phone and was charged what I was quoted. The repairman completed the job in less than an hour. He also lubed my other door and gave me some advice on maintaining the doors. I am very happy that he showed up on time and was courteous.

The springs on my garage door broke at 10PM. Hartland was able to fit me in before noon the next day (I called at 7:45 AM). Fast and friendly service. While $175 may seem pricey, the work was done on short notice! They even bent back some bend in my garage door track at no cost. Would use again.

The day I called they installed a new opener. They were fast and priced fairly.