Peace of Mind Cleaning & Concierge Service

House Cleaning, Home and Garage Organization, Errands

About us

Your To-Do List is Done! Peace of Mind Cleaning & Concierge Services, LLC (POMCS) specializes in creating a more peaceful environment in your life and home by taking care of everyday household tasks that are a time-consuming necessity. We handle many services, including but not limited to cleaning, dishes, laundry, organization, personal shopping, and commercial cleanings. We also work with many realtors, vacation rentals, property management companies, and relocation specialists. All our services are customizable to fit your needs! Our cleaners are available 24/7 by appointment to help secure your deadlines or time crunches! Contact our office for more information and availability!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

General Cleaning, Deep cleaning, Move In/Out Cleaning, Organization, Post Construction Cleaning, Staging, Pet Friendly, Kid Friendly, Bonded & Insured Staff.

Services we don't offer

Our service is here to help you. If there is something that is not on the above list that you would like us to do, we would be happy to accommodate!

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Our Recent Projects


Photos of past projects

Reviews

4.6150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
9%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 101-125 of 150 reviews

Robyn B.
03/2016
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Cheryl E.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was staying at a friends house recovering from surgery. I wanted to leave her with a clean home as a thank you. They cleaned all the floors and the 2 shower stalls and cleaned all the baseboards. The 2 ladies were fast, pleasant and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Gretchen V.
03/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila F.
02/2016
3.0
house cleaning
  + -1 more
.
Description of Work: Cleaning service. If they would have sent 2 people for 1 hour, instead of 1 person for 2 hours, I think more would have been accomplished.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80

Cynthia F.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily C.
01/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Tiffany M.
01/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Kristen D.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: I would hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

James L.
12/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Klaus B.
12/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We are happy to hear that you were pleased with your cleaning. If you ever need us again don't hesitate to call or email.

Julie M.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We appreciate it and are happy to hear that you were pleased with your services.

Tracy Z.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We are happy that you have been pleased with our services. We look forward to cleaning for you in the future.

eileen S.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We are happy to hear that we did that you were pleased with your service. Please let us know if you ever need us again.

Steve V.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: the entire house was done. I asked that the big windows in the back of the house by done, and they were. I asked that they schedule us going forward. Both my wife and I were very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us on Angie's List. We are happy to hear that you were pleased with your cleaning. We look forward to serving you in the future.

Katherine M.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us on Angie's List. We are happy to hear that we are doing a great job for you. We look forward to servicing you in the future.

Sondra K.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We are happy to hear that you were pleased with your cleaning. Have a great day!

Noelle P.
10/2015
3.0
house cleaning, moving companies
  + 0 more
unknown
Description of Work: I asked for a deep cleaning group because we had moved out of our old house. The house was empty but i wanted a thorough cleaning of kitchen and bathrooms and floors. I requested experienced cleaners and I even promised if they did a good job I would continue service in my new home. I explained that I am a pretty clean person and this is the first time I've ever asked for help. I put faith that they would place me with the right group of cleaning staff. Unfortunately that did not happen. They were supposed to arrive at 9, arrived about 9:20 which wasn't a big deal for me. However I was a bit surprised when two young men arrived at my house. Couldn't have to much experience as they were pretty young. But whatever, I thought ok let's see how this goes. They were also pretty personable and friendly which was a plus. I have to say it was more of a light cleaning though. Everything was dusted and wiped up but that's about it. Sinks still had hard water marks and drains still had dark spots. The mirrors were wiped down but left streaky. They were there all day so I'm not sure what took so long, I wasn't there. Anyhow, my credit card was charged about $600 and I still had to go back and clean. The boys they sent me would be great to clean offices and possibly daily maintenance. They were not a deep clean group like I requested. The employer should know how to match the right employee with the right customer and this was not done.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Response from Peace of Mind Cleaning & Concierge Service
I first wanted to sincerely apologize that this happened. I wanted to let you know that I did discount the cleaning about a $100 before charging you the $500 because I wanted to ensure that we were being fair as it did take a bit longer than we had originally anticipated. We did try to reach out to you after the cleaning to see how everything went and your number was disconnected. I wish you would have let us know because we would have sent someone back free of charge to ensure you were fully satisfied with your cleaning. I would like to extent a credit to you so that you can give our service another try so we can show you that we usually do a very nice job.

John S.
10/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: I had specific instruction of things I wanted cleaned before we moved in,and they were not. It's sucks because I was charged for 4 hours of cleaning and I've been wasting my time doing what I offered to pay more for to have someone else do it. Cleaning services are overrated and best you do it yourself then at least you know it was done correct.
Rating CategoryRating out of 5

Response from Peace of Mind Cleaning & Concierge Service
I am very sorry to hear this. I am confused because the first time we spoke you called me and were giving us a rave review about how the house sparkled and you were so happy with everything that was done. Then I got a call 3 days later saying that you wanted the baseboards to shine and we said we would be willing to come back and use a shining polish, which you did not request, but we were more than happy to come back and take care of it for you. Then you called us saying that you were extremely upset and that you were angry with the cleaning. We do guarantee our work and would have been more than happy to come back and fix the areas of concern.

michele P.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us on Angie's List. We are very happy that you were pleased with your cleaning.

ARVIS W.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned three rooms in my house....kitchen including mopping the floor by hand. Bathroom including scrubbing the floor and living room dusting and vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We are so happy that you were pleased with your cleaning.

Sue R.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. It has been a pleasure cleaning for you and we are happy that you are pleased with our work.

Gerald B.
10/2015
5.0
house cleaning
  + -1 more
.Great Job
Description of Work: Cleaned 2 bathrooms dusted whole 1750 sq. ft. condo, vacuumed all carpets, cleaned all linoleum floors, evicted all the spiders and their cobwebs, and did an all around good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Peace of Mind Cleaning & Concierge Service
Thank you for taking the time to review us. We will pass on your kind words to Samantha. She said, she really enjoyed cleaning for you.

Kathleen G.
09/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: She was very unprofessional. Her scrub bucket had a big leak she was not able to use it, so used mine. Used same water to clean both bathroom floors.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Peace of Mind Cleaning & Concierge Service
I am very sorry to hear that. Occasionally from normal wear and tear a piece of equipment will break in the middle of the day. To stay on schedule we will try to problem solve and find a resolution like borrowing a bucket so we can wash the floors. I am sorry that you deemed this as unprofessional, we were trying to ensure that we could get the job done for you in a timely manner. We change our mop water as needed and tell our cleaners not to double dip when washing floor but instead to change their rags out, this conserves water and ensures that the water stays fresh. I am sorry that you were upset with these areas.

michele A.
09/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily K.
07/2015
2.0
house cleaning
  + -1 more
.
Description of Work: We purchased the deal for a rental property to be cleaned but the person that showed up didn’t really do much cleaning. We ended up finishing the job on our.
Rating CategoryRating out of 5
$80

Contact information

W176N9830 Rivercrest Drive Suite 102, Germantown, WI 53022

http://www.pomcs.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Errands

FAQ

Peace of Mind Cleaning & Concierge Service is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Peace of Mind Cleaning & Concierge Service accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, Peace of Mind Cleaning & Concierge Service offers free project estimates.
Yes, Peace of Mind Cleaning & Concierge Service offers eco-friendly accreditations.
No, Peace of Mind Cleaning & Concierge Service does not offer a senior discount.
Yes, Peace of Mind Cleaning & Concierge Service offers emergency services.
No, Peace of Mind Cleaning & Concierge Service does not offer warranties.
Peace of Mind Cleaning & Concierge Service offers the following services: General Cleaning, Deep cleaning, Move In/Out Cleaning, Organization, Post Construction Cleaning, Staging, Pet Friendly, Kid Friendly, Bonded & Insured Staff.
Our service is here to help you. If there is something that is not on the above list that you would like us to do, we would be happy to accommodate!

Contact information

W176N9830 Rivercrest Drive Suite 102, Germantown, WI 53022

http://www.pomcs.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM